Pros: friendly members
Cons: terrible managers, no direction, fear of upper management
Work just under 35 hours, so as to not be fulltime. If you go over 40 hours, you MUST put those hours onto a different weeks pay...or they will simply extend your 15 min break to 45min. (which was done to me even though I never got a 45 min break) No one tells you what your job is, I was trained by a girl who had only been there 3 months and she didn't know what she was doing. I worked nights, but was told my schedule would be flexible, flexible that I worked only nights and never days. When I asked to work a morning shift I was told I need to put that in writing a month in advance.
My manager at first was very nice, but she was fired my new manager was only there a few weeks until she quit. The next manager was one of the other membership people that was a lifeguard before that. She didn't know much about her job, but I was told she did anything the director told her to do so she was promoted. Directors treat staff as if they are of a lesser class then themselves. Some even will talk as if you are not even there. I was told about another employees abortion by one director. I believe this is a learned culture to them, the main manager of this center is feared by all the managers. They do whatever she makes them do.
From my short experience here, I learned that if you want to be promoted you should have no opinion and do exactly what you are told. If they like you, you may have an opportunity for advancement. If they don't, then you will be told about every little thing you do wrong. put on every terrible shift they have and told that is what I have available for you.
The hardest part for me was trying to do the right thing and then being told by my supervisor it was not policy. Since I had little training, I was only doing what I thought was the right thing.
I really liked talking to the members and having the feeling that I was helping them towards their fitness goals.