Security Officer (Former Employee) – Chicago, IL – October 2, 2016
Worked here only one year after this company bought out my previous company and it was downhill from there! No vacations or benefits and they don't care about their guards.... If this company buys your company out start looking for an exit immdediately!!! Horrible management, can't call off for nothing they are very unpredictable!! DONT WORK HERE!!! Rarely receive holiday pay!!!
Retail guard (Former Employee) – Florida – May 5, 2016
Minimum wage to stand around for 8 hours being sometimes cussed or laughed at while asking people to see their receipts when they start they walk out of the store. You try to cover as many leaving as you can but you always have those that slip past you while your concentrating on others. Someone has stuff that does not add up on the receipt you are tied up getting someone to confirm and more get past you. Those that get past you that stole something you get called on the carpet yet your not supposed to be proactive or intervene but yet told to be assertive in stopping people to check things. I tired to be passive and just ask those that past me but started getting flack about not walking up to people which just makes them that more likely to be mad. One person can't do this on peak hours. Got tired of being the stores comedy relief for 8 something an hour and decided to go back to driving for a while.
Hype, cons of being in a career, low pay, high liability, no incentive
This company is crazy. Low pay, long hours, no benefits. Guards work over 16 hrs a day, and are told by management if you don't stay then you don't have a job. I worked 5 days for 16 hours/day. And on my day off, was called and told I had to come to work, told them I was with my kids, and again TOLD to come in now. My supervisor said " I don't care who your with, we come first, take one for the team". I came in, but just to drop off my uniforms. They don't seem to care about LABOR LAWS!!!
a veryfun place to work for. management is on-point. all my coworkers are fun and amazing.
security offcer (Current Employee) – Palms West Hospital, Loxahatchee Forida – August 31, 2015
you never know what you're going to get into when you walk into work. Everyday is different. You never know who you're going to meet. My coworkers make my day great just because everyone is so welcoming and friendly. management is on-point. best company to work for!
amazing coworkers, good management, friendly staff
I desired a career as a Security Professional due to job security. Security may be outsourced but NOT exported. DO NOT start your career with Y.E.S.!!! They have that same old cheap customers. If they buy out your company... RUN! I have 6 different Regional Managers and the office positions were like hot potato game. They only do unarmed post but encouraged me to get my armed license. After which they stalled and delayed my certification due to fear I would leave the company. I worked 7 different posts due to loss of contracts from companies they bought and being used as a Flex Officer without the pay. The goal of a security professional is to train and advance. The computer-based training (CBT) is the only highlight. However, you will have to email/call/fight to get your pay for CPR/First Aid and CBT training. You may advance to Senior Security officer, but you will have to fight to get your Corporal stripes once training is complete. Technically, any Field Officer may be Corporal once they complete requirements. However, security culture is that Corporal is a Site Supervisor... Yale doesn't have any Site Supervisors and runs skeleton crew of Field Supervisors who are all Master Sergeants. Minimal pay, minimal advancements and minimal job satisfaction. Yale is for entry level security officers who are retirees or disabled who already have income and no ambition. You will put in paperwork for time off and you won't hear anything or you will get approved only to have it declined without notice or approved but officer covering you doesn't show up. I had to cancelmore... several advance plans with my child and a major holiday cause there was no one to cover my shift!less
Easy entry level, easy jobs and anywhere anytime Computer Based Training.
Security Officer (Former Employee) – St Louis Area – June 8, 2015
Pay is horrible, a lot of the employees are not dependable. They show up when they want with no repercussions. I believe the company lies to the company they contract about the wages they pay. They like to work you long hours without a break. There is no chain of command. You have to pay for EVERYTHING. $200 for a HAND ME DOWN UNIFORM. You can go to a police supply store and get brand new uniforms for cheaper. They say their rate of pay is comparable to other companies. But they pay $.50 above minimum wage. I'm glad I don't work there anymore. They don't stand up for their employees either. That's why I left.
Mobile Field Supervisor (Current Employee) – Westchester, IL – May 22, 2015
My typical day at work is I drive to various job sites to monitor officers in their daily work assignments. This requires me to perform quality control of site, perform a uniform inspection, and sign off on officers daily logs. I've learned how to deal with other peoples issues, as well as developing my coping skills, which has translated into me becoming a well rounded employee, and person. Management is very attentive to the needs of officers in the field, as well as their well-being. My co-workers are dependable as well as fun to be around, because we as supervisors are a tight knit group The hardest part of my job is dealing with traffic at various times of day. The most enjoyable part of my job is leaving our clients satisfied with the job "we" do for them.
Freedom to make decisions that have a positive impact on productivity, and other peoples lives, and livelihood.
Would not recommend this company to anyone friend or foe. They want a law enforcement professional, for a night watchman's salary. And being in a Hospital environment. Only their rules apply. If you were force to be transfer by this company for any of their reasons, (and it will be to a lower wage pay site). And if you refuse the site for a just cause. (Ex. lower pay grade & farter from home. Like the next county.) You will be terminated because you can no longer be trusted.
Operations manager (Former Employee) – Florida – March 1, 2012
Technical issues, and certianly not up to date and pay management less than site supervisors, isn't that backwards.
The great employees have no monitary recognition. The pay grade is not applicable for the work the staff performs. Officers are constantly asked to do tasks that are not in their job duties. Benefits are poor, vehicles are dangerous. Office staff telling managers how they should do the job, and discipline that is not according to law.
secure billable accounts.
lack of management support, and unlicensed management with no experience
You get lots of flexibility with this company. And lots of local and upper management support. Local and corporate management team are awesome in resolving issues quickly. Schedules can be changed to suit your life if you are in the field. If you are a district manager or an office manager, your work/life balance is kind of bad as you can receive phone calls at all hours of day and night.
Overall a great company to work for if money is not an issue. Would be great for retired people who are looking to kill time or pocket a little extra.
I love the vehicle and my patrol responsibilities. Love the awesome uniforms. What I like is that Yale allows you to do your job and empowers you to be the Security Enforcement Officer you can be. Very well put together company.
good company to work for.
of course pay can always be better but that applies across the board to all security companies
Horrible job ! Worst place I ever worked for. I was lied to from day one about hours and pay rate. Also the company charges you for everything when hired. You end up almost $400 in debt before its done. Took me 6 weeks to be started. There is no management and their idea of chain of command means move the problem on down the line until its forgotten. YALE had 2 armed supervisors working who were both mentally unstable, I witnessed patients being abused by supervisors and when I reported it I was removed from the hospital. YALE lost the contract a short time after because of bad management. I also worked a second site that was not much better. Driving around on a golf car in freezing winter temperatures checking bath houses for 8 hours. Several people I worked with also had issues with shorted checks and took months to be corrected. It took me a month to get my $200 uniform deposit back. Beware YALE is crooked !
This company is a joke. They call all the time for individuals to come in and work overtime (which is nice at times b/c of extra pay) but then most begin to mistake your kindness for weakness. The pay also sucks. I worked for the branch in Myrtle Beach and it was just one of the worst work experiences I've had. Very few individuals are on time, the company in itself NEVER backs up their employees and they have NO chain of command what so ever. The ranking system is also a joke and they are big on favoritism for promotion. So if you want to advance in the workforce I do not suggest this company.
A day at work included observing parking lot activity at Walmart Stores, to insure customers have a pleasant shopping experience. Management/supervision was poor, very seldom if at all would you see a supervisor and little or no support from the office. I enjoyed my peers and had a good working relationship with them. The job itself was not hard at all, just observe and report. Assisting the customer on a daily basic was the most enjoyable part of the work day.