Yankee Candle Company
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Management
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17 reviews

Yankee Candle Company Employer Reviews

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fun and fast-pace workplace
Second Assistant Manager (Current Employee), Connecticut –
Pros: employee discounts
Cons: on your feet all day
There is no typical day of work at Yankee Candle. What happens changes every single day. Some days it is all guest service while other days is processing shipment or working on creating displays for product. I learned to work with a sense of urgency and that every guest is different from the other. My co-workers and managers are professional and fun. – more...  The hardest part of the job is making sure every guest has their needs taken care of. The most enjoyable part is when the guest is appreciative of my hard work. – less
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Great management and co-workers
Sales Associate (Former Employee), Lansing, MI –
Pros: worked around scheduling needs
Cons: not enough payroll to have more hours to work
I loved the manager at the store I worked for, she was great, worked hard so everyone else did. She was very positive which made everyone else positive. Work was always good, we were usually pretty busy so it was easy to stay focused. The hardest part of the job was finding room for all the backstock, the store wasn't big enough to have enough room – more...  for everyhing. I enjoyed merchandising and getting new candles in to smell everything new. Also I liked showing the customers my favorite smells. – less
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Wonderful Guests and very relaxing place to work
STORE MANAGER (Current Employee), Boynton Beach, FL –
Pros: 50% off wax, great benifits
Cons: typical retail hours
Helping guests fragrance their home is a lot of fun.
There's an aweful lot to know about candle care.
Management is the same everywhere, as long as you do your job, you're fine.
Co-workers are very helpful.
Hardest part of the job is the sales aspect.
The most enjoyable part is making guests happy.
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Nice environment to work in smells like heaven!
Sales (Former Employee), Wheaton IL –
Pros: 50% off all wax!
Cons: not enough hours, short brakes
Loved working there, get 50% off all the wax. And they love to make sure the staff is up to date in education about the candles, so you can properly sell them.
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Focused, organized, energetic approach to customer service
Sales Associate (Former Employee), Lakeland, FL –
Pros: breaks even for part-timers
There is always something to do. A customer's in - you're making sure they know what's what (and Yankee makes sure you know what's what). Customer's out - you're resetting and restocking.

The culture is involved and connected, from the CEO on down the mainlines.

Yankee prides itself on making its stuff, knowing its stuff, and making sure the customer – more...  gets to know and enjoy its stuff (and come back for more).

The managers are under firm guidance and pass that guidance on, so you will be able to pick up on refined selling strategies from the get-go. – less
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Productive and fun place to learn
Second Assistant Manager (Current Employee), Glen Allen, Va –
The people are great! I love coming to work each day. There is always something new to learn. I love to show off to the customers what I know and have learned.
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Good for those who are just career minded, not family oriented.
STORE MANAGER (Former Employee), Lakewood, CO –
Pros: good benefits
Cons: no time for family
Put in a lot of hours, which left no time for family and friends, very demanding and stressful management style.
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great products
employee (Former Employee), united states –
Cons: upper management is horrible
no advancement, high turnover, higher up management is horrible
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Fun and productive
Second Assistant Manager (Current Employee), Queenstown, MD –
Pros: good working environment, nice customers
Cons: really
I've been working here since October and the company is different from others I've known. They care about your home life, and advancement. In addition, the location I work at is great! I haven't had any problems and the manager is really flexible
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A great place to work!!!!
sales associate (Former Employee), Westbury, NY –
Pros: great co-workers, flexible schedule
Cons: short breaks
Overall my experience working at Padova was a positive one. I got along well with all my co-workers and the management was great. Sometimes during the holiday season it got a little hectic but time flies when your busy so I really didn't mind.
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Horrible company to work for
Store Manager (Former Employee), Boise, Idaho –
Cons: everything
Was recruited from Carter's to be Store Manager for the Boise Yankee Candle store that was to open. Opened the store and found that Yankee Candle Co. had poor work life balance, was disorganized and was quick to make accusations that were false against me. Don't waste your time working for this company.
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Typical Production company
Order Processor (Former Employee), South Deerfield, MA –
Pros: discount on candles, nice schedule
Cons: no opportunity for advancement
Yankee Candle once upon a time was a great place to work, but as a lot of companies that "go corporate" do, it's become less about the individual and more about the production. Last I checked on this place, it's all temporary associates where I used to work.
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Loved working there wish the store didn't close down
Crew member (Former Employee), Phoenix Arizona –
Pros: half off candles
Cons: only part time
My job was very flexable and I really loved my job. However they did not advance members through skill they advanced through how freindly you were to the manager
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Exciting world of scents!
Second Assistant Manager (Former Employee), Lithonia, GA –
Pros: co-worker, customers, innovative products, best candles in the world!
Cons: inflexible management structure and paranoia.
Yankee Candle has the best products in the industry today! However, it is an entirely too top heavy organization. As such a large company they are not able to be as responsive to their "on the ground" employees. Entirely too many inspections of whether displays were accurate to corporate flyers. Our region seemed less interested in building a strong – more...  connection with the community than to strict adhering to corporate norms. Therefore, we were allowed to be innovative in our approach to our customer base. – less
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Great customer service and fun filled place to work
Sales Associate (Former Employee), Fashion Park at Stony Point Mall –
I really enjoyed the work atmosphere there. The management was pretty good and their customer service was great.
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Fun Job!
Assistant Manager (Former Employee), Knoxville, TN –
Great place to work. Competitive pay. Great benefits. I enjoyed the training on candle making, it helps create great relationships with customers when the employees are knowledgeable.
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Great product and easy to sell.
Assistant Manager (Former Employee), Louisville, ky –
Pros: employee discount
Cons: as an assistant manager i was "on call" 24/7.
In general I liked working for Yankee but ended up leaving because of a passive aggressive Store Manager. She would have been easier to work for but her boss was a beast too.
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About Yankee Candle Company

Yankee Holding Corp. is engaged in designing, manufacturing and marketing of scented candles in the giftware industry. The Company – Read more