Applications Engineer
Yingli Green Energy Americas, Inc. - San Francisco, CA

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Reporting to the Director of Operations, this Applications Engineer will be responsible for supporting the commercial team as needed in order to address customer support requirements throughout the inquiry-to-order process. As the primary liaison between the operations and commercial teams, this Applications Engineer will acquire and maintain a large breadth of technical knowledge while demonstrating business acumen and leadership skills in a customer-facing environment.

Essential Duties and Responsibilities:

  • Contribute to VOC and benchmarking studies to identify opportunities to create competitive advantages
  • Interface with current/potential commercial partners and customers, including industry trade shows and events
  • Provide technical service support to customers as needed with respect to project/system design inquiries
  • Coordinate RFP support efforts on behalf of the engineering team
  • Support product development efforts through commercial and technical due diligence exercises
  • Deliver training to customers on various aspects of product quality and performance
  • Support the Fleet Manager to interface with customers on product claims as needed
  • Communicate information to customers as needed, including, but not limited to engineering changes, technical bulletins, and letters of compliance
  • Utilize lean six sigma methodology to improve sales metrics and customer satisfaction
  • Support management team in ad hoc tasks and initiatives

Requirements:

  • Must be eligible to work in the United States
  • Minimum of two (2) years in the PV industry, preferably with module or system engineering/installation,
  • Bachelor's Degree in Engineering; preference towards focus on applied photovoltaics
  • Must be able and willing to travel up to 30%, including international travel to China as needed
  • Superior written and verbal communication skills, and a strong proficiency of Microsoft Office tools
  • Ability to interpret product/part drawings using AutoCAD, Solidworks and/or other design software is preferred
  • Previous experience with modeling and statistical software, PVSYST, SAM, PVDesignPro is preferred
  • Working knowledge of industry standards/codes is preferred
  • Mandarin and/or Spanish speaking ability is preferred

Skills & Abilities:

  • Strong quantitative and analytical skills
  • A self-starter with a high degree of energy, initiative, and drive to “make things happen”
  • Ability to work with ambiguity, and operate with multiple projects (i.e. multitask)
  • Excellent presentation and document creation skills
  • Team player, detail oriented, creative thinker
  • Ability to work independently while functioning as part of a multinational team, on a 24-hour clock
  • Professional presence necessary to establish credibility with internal and external stakeholders
  • Ability to work in a collaborative environment and work proactively with other functions
  • Personal integrity and solid character

Indeed - 21 months ago - save job
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