The YMCA of the Rockies- Estes Park Center is a fantastic place to to be employed. Not only do they provide multiple opportunities for one to advance within the company, but they instill a set of core values into every employee that can be applied in any future work environment. A typical day in special events would be: review the BEO (Banquet Event Order), set up the venue in the morning for the special event in the evening (floor plan; place settings; table cloths; chafing dishes; coffee bar, wine bar, etc.), prepare the cold line (salads and salad toppings, breads, fruit trays, dessert bar, etc.), double check everything to make sure it matches with the BEO, serve the guests (if it is a plated event), clear tables, clean and polish silverware and glassware for the next event, and once the event is over, clean the venue. The most difficult part of the job would be communicating with ornery guests, but the YMCA of the Rockies prepares all employees for difficult or uncomfortable situations. After being employed by this organization, I can now say I am very capable of handling various types of customer service related issues and handling them in an extremely professional manner.