Yodle Employee Reviews

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Never Again
Sales Representative (Former Employee) –  Scottsdale, AZNovember 26, 2017
Poor management and high turn over lead to this exit. The stressful nature of the position contributed to poor health that I am still recovering from to this day. I don't recommend joining this company in any capacity.
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Good place to start sales career
Sales Associate (Former Employee) –  Charlotte, NCSeptember 20, 2017
If you want a hands on education on cold calling, then this is the place for you. Its not easy and you have to follow strict scripting but if you can make it work, then its great.
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great place to grow your knowledge of sales
Sales Associate (Former Employee) –  Austin, TXAugust 2, 2017
worked there a few years
learned a lot
great training program
free lunch
free dress
play any music you want
some great talent to learn from
willing to help the person in the next cube
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it was cool
SALES REPRESENTATIVE (Former Employee) –  Austin, TXJuly 31, 2017
Depending on your manager they can differ in styles from micromanaging to complete lasaiz faire, depending on what's believed you work best under.
Free lunches, great people, much more organized than a lot of other places.
Pros
Free Lunch
Cons
acquired
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Used to be a great place to work
Inside Sales Representative (Former Employee) –  Austin, TXJuly 20, 2017
Until they grew too fast and focused on meetings attendance more that performance.

Yodle was the best job I ever had! Until they brought young management that was too worried about advancing.

They lost site on what really was important SALES
Pros
Free lunches
Cons
To corporate
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Great for Newbie - Great Training But the truth is
Sales (Former Employee) –  Charlotte, NCJuly 11, 2017
The company hires in masses due to more than 80% turnover rate.

Expected to complete 150+ non-quality calls per day just to make daily required numbers. Manager rides you every minute, pacing behind you all day to "Just DIAL DIAL DIAL" Your dials are posted in live time on a huge screen in each pit.

You must follow a strict time schedule for arrival, breaks, lunch, leave. If one minute late or leave one minute early be prepared for consequences. (even if you came in early, worked through lunch, or stayed late the night before) They do pay overtime and sometimes provide you with a small piece of a subway sandwich for staying.

Unprofessional constant loud noise, inappropriate music, and chaos during "dial time" make focus difficult, easily heard by those you are calling who question your professionalism.

Leads are provided but most have been called numerous times for years every few months with the exact or similar scripting. Expect lots of hang ups and angry businesses who have had a bad experience. You cannot see or have access to see prior activity or history.

Team members and managers are shuffled into different pits every 1-3 months. The unspoken company policy is to never allow you to get too comfortable. Recommend minimalization of personal belongings to ease constant shuffle and dismissal.

Due to mandatory company scripting and parroting provided by your manager on each and every close, you do not develop your individual sales ability and must rely heavily on manager assistance. You rarely are given the opportunity to use your own sales skills
  more... or go solo. You must parrot everything your manager says even if uncomfortable, not appropriate, unprofessional, or untrue. When parroting stops, start looking elsewhere, your days are numbered.

Promotion is almost impossible. Loss of revenue for department outweighs your career growth within the company. The company does post all open positions allowing you to apply and even interview however the "winner" is usually already selected prior to posting. Promotions are most times given via their internal buddy system regardless of experience, qualifications, or ability.

Few managers were actually successful in a sales role at this company prior to promotion. Many were promoted while on PIP (against written company policy btw) based on their buddy status and ability to follow any and all direction by senior management without question. (aka butt kissing)

Regardless of how much revenue you have generated, each month of production is looked at by the company separately. You can have 6 months of excellent results, far exceeding minimums, then have one bad month and you are immediately put on PIP, threatened with loss of your job. Most don't survive this.

Expect heavy commission losses monthly. Big brother listens to all calls. (don't make personal calls from your desk!) Commissions are reversed and deducted from your next paycheck for any minor infraction to the company's unclear and every changing TOS. If your manager told you to say something, even if BB can hear the manager telling you to say it on the recording, you still lose your commission or be deducted for a fine while the manager receives no consequence. Instead, the manager keeps the sale on his/her monthly report to count towards qualifying for the monthly bonus. This gives the managers permission to make a sale at any cost. If client services no show for their scheduled onboarding call or if the sale is reversed for any reason, by no fault of your own, and the client cancels, you lose your commission. Be prepared for frequent surprises receiving a checks/deposits smaller than anticipated.

Be prepared to get sick a lot. Calling out sick is frowned upon with consequences. Many come to work sick to keep management happy, hit monthly numbers, and retain their job.

You will be frequently asked to work nights and weekends offering prizes (especially EOM), and to give up your lunchtime at a moment's notice for last minute "training". Nonparticipation is severely frowned upon, consequences follow regardless of medical or family commitments.

The 7 values this company has posted and advertises everywhere is only a smokescreen to cover reality and should be amended, to begin with, "We do not".
  less
Pros
30 day training is great, free snacks, nice prizes.
Cons
HUGE revolving door, Sales ability doesn't keep you here, Superior butt-kissing ability a must at this company!
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Sales Driven Atmosphere
Sales/Business Development (Former Employee) –  Charlotte, NCJuly 11, 2017
Yodle was place with great people talented people with diverse backgrounds. However, the people weren't treated like the A class professionals. Better management and organization is needed.
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high pressure lack of direction
Sales Representative (Former Employee) –  Charlotte, NCJuly 6, 2017
This place will expect you to be a rockstar immediately and not to mention they monitor everything that you do and if you slack you are gone. The work/life balance is never there because of the constant stress you bring home.
Pros
nothing
Cons
work/life balance, compensation, leadership
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Inside Sales
Sales Representative (Former Employee) –  Austin, TXJuly 5, 2017
Cold calling small business owners to sell a product that really didn't work. The PPC is good but their SEO was sketchy at best. Base pay is terrible compared to other similar companies.
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Great Culture
Sales Representative (Former Employee) –  Scottsdale, AZJuly 5, 2017
Yodle was a great start to my sales career. As my first phone sales job, Yodle taught me everything I needed to know from handling objections to getting thru gatekeepers. I'm grateful for the opportunity to have worked at Yodle and will take everything I learned to my next sales career!
Pros
lots of informative training, Scottsdale sales director rocked
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lots of let goes
Sales Representative (Former Employee) –  Scottsdale, AZJune 21, 2017
At training they "help you" but then when you are on the floor officially after graduation if you notice over a couple weeks your manager does not try to help you start applying somewhere else. Very cut throat peoples starting leaving every other day. They do not give you any one week notice if you are let go. They tell you day of.
Pros
learned about a program join.me and some marketing methods
Cons
management
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Great environment for work hard, play hard individuals.
Marketing Essential Representative (Former Employee) –  Charlotte, NCJune 20, 2017
I enjoyed the opportunities and compensation while working in this company. I can honestly say it is very challenging and quick passed. Only the strong survive and the strong are rewarded. Its a great environment to enhance work skills and make great commission checks. If the someone wants to pursue a career, this is great place to do so.
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Great Environment
Product Marketing Assistant (Former Employee) –  New York, NYJune 15, 2017
While I was here the company was transiting into web.com so there was a lot of confusion. There were great perks (games, snacks, beer and the office was brand new.
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great atmosphere/ tough job
Sales Representative (Former Employee) –  Austin, TXJune 7, 2017
Great place to work, exciting, upbeat, nice people but it was very hard to make sales. You can make about 150-200 calls and not even get a sale. Tough when you can't go off script.
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Amazing culture and great people with fun things to do.
Sales Support (Current Employee) –  Austin, TXMay 22, 2017
Great possibilities for compensation if you are a salesperson. If you are not comfortable with cold calling, this is not the place for you.

The people who work there are awesome! I've met the most amazing group of friends.
Pros
Free lunches, happy hour every Friday
Cons
Recently purchased by Web.com, corporate benefits aren't as good as they were for our private company.
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Great training and great atmosphere
Sales and Marketing Representative (Former Employee) –  Charlotte, NCMay 22, 2017
They have a wonderful month long training program that is very fun and informative and once you're on the sales floor, the atmosphere is amazing but you have to be prepared for the major ups and downs of this sales position.
Pros
Lovely atmosphere and fun events
Cons
One week may be good sales, next week could be terrible and your base isn't good to help you through rough times
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yodle
Sales rep (Former Employee) –  Scottsdale, AZMay 13, 2017
Best place ive ever worked, would recommend to anyone as long as sales is there thing, the people are awesome the management is awesome and they pay is crazy!
Pros
Great people, great money, great atmosphere.
Cons
If not good at sales you will fail.
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Fun atmosphere but...
Sales Representative (Former Employee) –  Charlotte, NCMay 10, 2017
Be ready to cold call, then cold call some more. Typically they want a minimum of eighty to one hundred calls a day. Be prepared to switch the types of businesses you call frequently.
Pros
Get a free beer on Friday
Cons
Everything else
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Not great
Intern (Current Employee) –  Albuquerque, NMMay 10, 2017
They give you tokens to put on your desk to say good job, but do not provide any tools to do it well. It is a dying company so steer clear. Overall not that great.
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Great environment to work
Sales Associate (Former Employee) –  Austin, TXMay 10, 2017
Yodle is a great company to work for. Fast pace, high energy work environment to is contagious. I love the hours and having the nights and weekends off. They provide ongoing training through out your career, with new ideas to help to be successful in the business.
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Overall rating

3.5
Based on 125 reviews
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Work/Life Balance
3.4
Compensation/Benefits
3.4
Job Security/Advancement
2.8
Management
3.2
Culture
3.8