Yodle is a pretty fun place to work if cold calling and a constant daily challenge. Although if you like to work at your own pace it may not be ideal as you are required 160 dials per day as an average with 160 being the daily goal. Amazing culture and all off the people get along great!
Sales Development Representative (Former Employee) – Austin, TX – January 31, 2017
This was a good launching off job into the corporate sales environment. It very much had a "start up" environment with all the bells and whistles in tow. They expected you to make 150 calls a day which was more quantity versus quality.
Inside Sales and Marketing Consultant (Current Employee) – Scottsdale, AZ – January 22, 2017
This is an excellent place to get your feet wet and learn about the ins and outs of digital marketing B2B. I was here for 3 years and 9 months, had the opportunity to work hard and get the most out of my sales. The management gave employees the opportunity to work overtime and a lot of employers don't allow that, so to me, that was an advantage, when I had the opportunity to do so.
The benefits are average, they offer a 401K plan, but when I was there they didn't match it.
The hardest part of the job is getting into the mental mind set of cold calling every day for 8 hours, when you are mentally there everything else is easy and setting meetings is very smooth.
The culture at Yodle is and always has been very casual, since it is over the phone calling. I always feel my best when I dress professionally, but you make it what it is and many people find that they have an input on what types of events and games happen.
I learned that you make it what it is, the more open minded you are with sales, the more you get out of the position and the more you learn and grow. The sky is the limit here, but don't burn yourself out, it's important to go slow and come to work mentally refreshed.
Snacks everyday, weekly contests for motivation, very high commissions, weekly trainings
Sales training manager (Former Employee) – Austin, Texas – January 4, 2017
- A typical work day will consisted of engaging with a team and feeding off of others self motivation to achieve a collective goal. - I learned the art of over the phone sales and how to manage a team that hit sales goals while training them new material. -As a manager I learned numerous techniques for enhancing individuals performance and creating an positive environment. - My fellow trainers and sales mangers created a team which was bonded together by shared experience of cold calling - The hardest part of any over the phone sales job is hearing the no's its how you deal with adversity which makes you a strong salesperson. -Inspiring others brought me the most joy in this position, teaching someone with no sales experience how to close a deal is life changing.
Sales (Current Employee) – Scottsdale, AZ – December 28, 2016
I want to make it very clear, THIS IS A CALL CENTER JOB. 150ish calls a day is normal. However, outside of the call center aspect, Yodle's entire culture is to make sure the employees are happy and energized. Several times a week the managers just stop everyone in whatever they are doing if energy is low to play a game or something to get everyone laughing and moving again. And the training is far and away the best youll get in a call center. Yodle is DESPERATE for you to succeed, all you have to do is listen and have thick enough skin to do the calls.
Company culture is phenominal, You have to keep your head on a swivel or you might get a nerf dart to the side of the head, Not to mention the commission structure is INSANE.
The calls can be rough on some days. 150 dials with no responces our movement can be demoralizing, but tough it out.
Great environment for day to day work and interactions with coworkers. Not much room for advancement however. Teams are well run and organized and compensation is more than fair. Office is big and well lit with natural light.
Has gone through several aquasitions, sprawling technology stack
great work environment. There are always new things going on to keep the employees engaged and happy. It makes the day go by and also keeps the morale high. In retention client can be very difficult but you have to know how to separate that from your personal life and it all works out.
Sales Representative (Former Employee) – Scottsdale, AZ – October 4, 2016
The hardest part about the job was the roller coaster sales experience. Bouncing back from rejections but my co-workers and management were all so full of positivity and never ending support. I actually learned a lot about myself at Yodle. It was a very competitive environment which challenged me to be better and achieve my goals.
Customer Care Specialist (Current Employee) – Austin, TX – September 30, 2016
The Culture at Yodle is amazing. Our goal each day is to provide the best client experience that we can offer. I teach clients' how to use our program that will help them market their business online. My favorite part of my job is that the customers I assist have recently wanted to cancel the program but after I help them establish a marketing strategy they give us another chance. There are many online survey from my clients that rave about their experience with me.
Yodle took one of the most difficult and frustrating types of career, telemarketing, and surrounded it with a culture that promotes positivity and happiness. The commission is the best i've ever seen in relation to revenue, the training is literally 2-3 months, and any time you need help, you can get a one on one with a manager with about 30 minutes notice that same day. You have to be willing to put in the hours of perfecting the art of the deal, getting down to the details like your inflection, pauses, breaths and interruptions on the phone. If you don't commit yourself to be great, you WILL WASH OUT.
Free lunch on campus every day, massages once a week, constant contests with monetary prizes
The company was purchased by Web.com in February so the culture changed dramatically and the promise of my promotion became non-existent. If the company had not been purchased I would still work for Yodle.
Unrealistic goals were set when the company was purchased
The turnover is very high. You're roped in with empty promises and a fun atmosphere only to be blindsided by realization that making a decent living is a stretch. Management spends the majority of their time selling you on the opportunity that you have. In reality only a couple of individuals even come close to the monetary expectations set during your interview.
A typical day includes sitting in a grey cubicle making as many cold calls as possible to prospects that have been contacted every two months for the last 4 years. The toughest part of the job (besides being able to pay your bills) is keeping positive day after day.
Most don't make it 3 months.
Free lunch, Beer on fridays, work schedule, people
turnover, micro-management, Base pay, Commission, constant unhappiness