Mechanical tech (Former Employee) – Modesto, CA – July 3, 2016
Served as tech for the energy management team, handled a busy schools air conditioning heating and hot water systems functioned as primary liaison to customers and ensured a consistently positive customer experience. Helped drive a 50% increase in customer satisfaction (as measured by a customer survey in 2003). Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool. Quickly became a trusted assistant to the college president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work. Worked with Energy Manger to gather Data for reports. Building maintenance and planned service.