Sales Associate (Former Employee), Des Moines, IA – January 10, 2013
Pros: employee discount
Cons: long hours
A typical day at work is simple, you work in your department tidying clothes and your work area as well as assisting customers. I learned customer service and sales skills here. Management was very helpful and supportive in teaching and helping with my needs as well as developing my skills. My co-workers were so very helpful, always working together – more... to complete tasks. The hardest part of the job was balancing work and personal life with the long hours. The most enjoyable part was the teamwork and development of skills. – less
Sales Associate (Current Employee), Jackson, MI – December 10, 2013
Pros: working with people
Cons: low pay, not enough hours
I work with customers on a daily basis. I organize and put away clothes, worked with the POS system, open/close the registers, and set sales. I have learned how to work and communicate with a variety of personalities. The hardest part of my job is when I see a customer upset over something; such as when their coupons don't work. The most enjoyable part – more... of my job is seeing and interacting with new people every single day. – less
Sales (Former Employee), West Des Moines, IA – November 15, 2013
I would probably be still working at Younkers if it was for the fact that when I started I was only a Junior in high school so driving 30 miles away from my home town up there for only 3 hours of work 3 days a week was only paying me to drive up there.
Loss Prevention (Former Employee), Des Moines, IA – November 12, 2013
Pros: no heavy lifting, decent pay to work ratio.
Cons: not an ideal job for someone reserved and hesitant toward confrontation.
Working with Younkers Loss Prevention, it was a great job to build skills, work in a team environment and engage law enforcement from time to time. Leadership was very supportive, and co-workers are typically helpful accomplishing your mission.
Depressing environment and no advancement opportunities
Loss Prevention Supervisor (Former Employee), Green Bay, WI – November 5, 2013
Pros: loss prevention wages were competitive, employee discount a plus
Cons: technology is seriously lacking. hours can be cut without notice
As middle management positions have been eliminated in a financially challenging time, opportunities for advancement are pretty scarce unless you are willing to relocate great distances. Management training program is poor, as funding is not available. Budgets for any parties, lunches or events have been eliminated. Store morale is very low and expectations – more... are high. I really loved some of the people there, who were able to stay positive in spite of the circumstances. – less
associate (Former Employee), Des Moines – October 15, 2013
Pros: always busy
Cons: bad management, bad pay, not flexible at all
Where to begin... The management was so messed up. They were power hungry and mean. Expectations are unrealistic, and the emphasis on credit ruins the whole day and customers get so irritated. Do not come here if you are a hard worker. They do not reward you. Good luck getting time off here. They say they have flexible scheduling. Pffftt....You better – more... know if you are going to need a day off like a month ahead:( Good luck getting any time off. The negativity in the work environment is overpowering. Nobody is happy there. It isn't uncommon to see at least one coworker crying everyday from the stress. They run the store all wrong. One is expected to wait on the customers, keep the department clean, and clean the dressing rooms every half hour. You are often alone the entire day too. And don't even get me started on how terrible the pay is! – less
Excellent place to work with a friendly enviroment.
Sales Associate (Former Employee), Wisconsin Rapids, WI – September 7, 2013
All associates and managers work as one team efficiently to provide outstanding customer service. A typical day would be to take care of the customers and keeping the store cleanly the hardest part would be tracking down an item that we only have a quantity of one. Most enjoyable part would have been the team we all got along with no problems.
Assisted with creating and maintaining store visual properties and merchandising
Visual Merchandising Associate (Former Employee), Omaha, NE – August 21, 2013
Enjoyed my time there, loved my job in visual, learned the most about my profession with this company and the leadership team at the time. Was able to be creative and gained more professional skills from this position. Meet great people and made a lot of professional contacts.
Sales Clerk (Former Employee), Fort Dodge, IA – August 19, 2013
There seemed to never be enough people to cover shifts and there was a major issue with scheduling my hours. I was in highschool and had many other things to schedule around and ultimately scheduling was why I quit.
Fine Jewelry Counter Manager (Current Employee), Coralville, IA – August 7, 2013
The prevailing attitude at this particular Younkers location is unnecessarily stressful, in my opinion. Management at every level is unable to communicate effectively, and the company places unrealistic blanket expectations on all associates. High sales goals are fine, but there are other goals we all must meet, the parameters of which seem to change – more... from hour to hour.
My co-workers are good people to be around generally, but frustration is contagious and often creates a negative work environment.
The most frustrating part of my position is dealing with customers who try to take advantage of the company, and get upset when I do what I can to protect the profit margin. The company has created a "coupon culture", which can be an effective tool to drive business at times, but often serves to anger customers and associates alike.
My typical work day can vary depending on the day of the week. Weekends are usually busier than weekdays, and I have several reports to turn in to different managers throughout the week. Scheduling, coaching those I supervise, selling, and maintaining a client book are all essential duties of my position.
The most enjoyable part of my job is when I can solve a customer's problem quickly and make everyone happy. – less