Clinique Counter Manager (Former Employee) – Moline, IL – June 8, 2016
Typical day started with morning meetings, learning the stores sale goal for the day, credits each employee was expected to achieve and any issues or concerns of prior day. Once registers were open each, staff member walked their area and straightened up any untidiness and stocked counters with product. Made phone calls to customers that hadn't been in for a while. Greeted every customer that walked through the door and helped them find what they were looking for even if it wasn't in their department or always offered to order it for them and have it delivered to their home. There was always something to do to stay busy during the day before the shift was over.
compensated well as a cosmetic manager
Long hours even when the rest of the mall was closed and limited use of coupons
Sales Associate (Former Employee) – Muskegon, MI – May 18, 2016
Fellow employees were very nice but most of the management was very hard to get along with. Some were not professional at all. Managers were always hounding you to get more people signed up for credit cards. Favoritism is a big thing in the Muskegon store.
Sales Associate (Former Employee) – Midland, MI – May 11, 2016
The employee's are lovely. They are kind and considerate. It gets really busy around the holiday season and they work you like a dog. Then around January-April you get less than10 hours a week and even if you beg for more, the budget won't allow for you to get more hours. They promise you 20 hours a week as a shorthours associate but they don't tell you at the interview that it's spread out throughout the years. It's 20 hours Averaged a week. So... like I said, they work you hard at certain times and then cut most of your hours in Spring. There are people working there that are happy because they work part time or full time and get crazy good benefits. Short-hours don't get any of that. And it's an incredible challenge to advance in the company.
Benefits if you advance.
Stressful sometimes, lack of direction, Hard to advance, few hours
SALES (Former Employee) – Green Bay, WI – May 5, 2016
A typical day at younkers would be me coming in the afternoon, doing register and putting returns away. I also when I was done putting things away picked up around my area and refolded things that were messed up. I learned what it was like to follow and clean up after customers. For the most part my co-workers were good and same as management. Hardest part was having to actually find a manager for help and for them to help you through it not just do it. Best part of being able to work in the children's department.
Fun place to work. Associates are great to work with.
Sales Associate - Part time (Former Employee) – Dubuque, IA – April 16, 2016
This store has gone thru many Management changes since I left so I really don't know what it's like to work there now. When I go there to shop now, the associates seem to be much more relaxed and enjoy their jobs. I think this is a good thing because they will be more productive. The store is very, very dirty with (not enough) old archaic sales props to work with.
Seasonal sales associate (Former Employee) – Green Bay, WI – April 7, 2016
a typical day at work would include make sure everything is clean and organized and give good customer service. I have learned to multitask . The co-workers are great people that help one another . The hardest part of the job was when we had sales on the floor and our customers wouldn't understand how the sales work and also with people trying to steal doing returns . The most enjoyable part of the job was that we were mostly women and it was fun to work with 2 or more people in a shift . Management was alright they would make sure we get things done and they would let us do our job while they do their job .
Sales associate (Current Employee) – Des Moines, IA – March 12, 2016
A typical day at work is finding the best coupons for the customers as they bring all their merchandise to the register,I've learned a lot from this job such as things like customers get frustrated because not all the coupons work on every merchandise and the pros and cons of credit cards. We have an excellent management/team going for us and always are there to help when needed. One of the most hardest part of the job is trying to get customers sign up for a credit card, not only to save them money but also to make sure they are getting the best coupons as they are a cardholder. The most enjoyable part of the job is knowing that people have different knowledge levels so there is always someone to help you if needed as well as being able to help someone if they need it.
Sales Associate (Current Employee) – Coralville, IA – March 9, 2016
Overall Younkers is a very relaxed work environment when it comes to working regular or short hour, if you work full-time, such as myself, a lot of the work load falls on you. It's not easy to move up, and management is pretty relaxed for the most part. I definitely do not get payed well for the amount of work that I do.
Sales Associate (Former Employee) – Sioux City, IA – February 8, 2016
Like any other retail company you are expected to sale their store credit card, and a certain amount of them per month. For your employee review you must reach daily and monthly goals in total sales, emails, store credit, et cetera. Per usual it's never the fellow associates that are the stressors of the job. The structural system in place at the time was very convoluted and one would become helpless with no guidance from managers and such. In my experience I was thrown like a new born baby into water and had to learn by trail and error. No formal training was received and the majority of the time I had no one to refer to in regards to system malfunctions and client queries. All employees came to have a certain hesitance about them when dealing with scheduling and the managerial aspect of the job. I had to uptake the manger aspect of the department of whichever area I had been moved to without any guidance as to what was expected, oftentimes by myself to the entire area. In respect to my co-workers what is to be said, people are people and anywhere you look you'll find a little of everything. It is always best to observe and not get involved. Although will it or not, my first manager lost their cool quite a few times whilst I was in the blast zone, and many poor unsuspecting clients were granted a show. Many a time people, significant amount of them in "higher up," positions behaved as they wished with no regards to decorum or impartiality. In regards to the difficulty of the job, truthfully there are not any. What you are expected to carry out is feasible and simple,more... the complexities come in with people and your immediate chain of command.
TL;DR Simple job, made slightly complicated by lack of training and petty people who can't differentiate between work and personal.less
Sales Associate (Current Employee) – Eau Claire, WI – January 25, 2016
I love my job and helping customers find what they are looking for or even helping put together a outfit! Most of the management team is awesome! There is only one person that isnt! I just wish we got paid more and didn't have so many coupons that are confusing. Customers get upset when they can't use them! All in all its a great place to work!
Funish food for employees for free or low cost, sometimes
Lancôme Counter Manager (Former Employee) – Des Moines, IA – January 24, 2016
Helped assist beauty advisers and trained others to learn techniques to help them become successful. I learned there are a lot of different ways to manage people. Co-workers were great to work with. Went to a lot of training events all over Iowa.
Sales Representative (Former Employee) – Muskegon, MI – December 26, 2015
The typical day at Younker's would be me coming in at the beginning of the shift counting my draw, I was the sales represenative for petities, intamates, and kids. I would check out guest and at the end of the shift if I were closing I would count down the draw then clean out the fitting rooms, and rearrange clothing on racks for next day sale.
Sales Associate/ Sales Lead (Former Employee) – Grand Rapids, MI – December 18, 2015
I started out with younkers being my first job right when I turned 16. The pay was low (minimum wage) but it didn't matter since I didn't have any bills. I worked there for three years, however, and wanted to advance to higher than a Sales Associate. This is hardly ever granted with this company. Overall, it gave me good experience for my first job. It just isn't the job for someone who wants to advance with a company and for someone who needs to make a living.
There was also extremely rude customers on a daily basis due to the difficulty of the coupons.
Flexible Hours, Long Breaks Depending on Hours Worked
No way of moving up, low pay, rude customers, crazy late or early shifts