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Youth Villages
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139 reviews

Youth Villages Employer Reviews

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This organization is highly committed to its mission and values and has become a force nation-wide for the mental health care of children.
District Manager, MST (Current Employee), Washington, DCSeptember 30, 2013
Pros: culture; ability to advance internally
Cons: limited opportunity in dc program
I began my career with Youth Villages after completing my undergraduate program in 2006. In this time, I have had supportive relationships that helped identify my strengths and position me for advancement. In addition to the invaluable relationships I have established, the culture of Youth Villages has contributed to my tenure with the organization. – more... I have learned that trust is important with internal and external customers and that data should drive intervention.

My job primarily consists of overseeing and providing support to my staff in the implementation of the treatment model and meeting contract requirements of the District of Columbia’s Department of Mental Health. I develop processes, write policies, recruit and hire new staff, train and develop current staff, establish and foster relationships with referral sources, and oversee all other operational aspects of the program.

The job of Program Manager offers many areas of gratification, but I will highlight the training and development of staff and time spent with external stakeholders as the components I enjoy most. I have grown to greatly enjoy helping others realize their strengths bother personally and professionally and develop and provide tools that help facilitate growth in need areas. Another passion is the actual service we provide to our families. Youth Villages’ DC operation provides a treatment model that helps sustain families and prevent kids from entering the social or juvenile justice systems. Because of this passion, I enjoy and am skilled at sharing this message with external stakeholders and customers which in turn helps facilitate the growth of the program. – less
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Do not work for this company.
Program Manager (Former Employee), Memphis, TNSeptember 15, 2013
There is a buddy system in terms of advancement.It is not a good place to work. You are expected to have long hours and very little home life.
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Company is dedicated to helping families.
MYPAC Primary Service Coordinator Supervisor (Former Employee), Hattiesburg, MSSeptember 11, 2013
Pros: good pay
Cons: home life balance
Company believes in keeping children in the home rather than in residential setting.
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What did i learn
Counselor (Former Employee), Douglasville, GASeptember 9, 2013
Pros: food nasty
nothing!!!! The management was horrible... There was no structure
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Rewarding Job
Intercept Family Counselor (Former Employee), Nashville, TNSeptember 9, 2013
Youth Villages is a wonderful place to work allowing you to gain experience in all areas of counseling.
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Hard Working Team of Passionate People
Specialized Crisis Counselor (Current Employee), Memphis, TNSeptember 8, 2013
Pros: great benefits, mileage, great experience
Cons: low salary, unpredictable schedule
There is no typical day of work for me as a crisis counselor. My hours may be from 6am-4pm or 8p-6am and I may complete assessments at psychiatric hospitals or homes. I have learned a great deal about mental health diagnoses and mental health treatment and have learned that I definitely want to pursue clinical social work. My co workers are like family – more... and they are all very hard working and passionate about what they do. The hardest part of the job is the unconventional schedule and the unpaid overtime. I have greatly enjoyed working with at risk kids and with people who can teach me valuable things to enhance my professional life on a daily basisi. – less
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Cheerleading at it's best
Instructor Have (Former Employee), Memphis, TNAugust 26, 2013
Pros: good pay, great co workers, wonderful summer job
Cons: traveling can get tiring
As an Instructor for UCA I taught and trained hundreds of cheer squads. Start the day with breakfast. We taught cheers, chants, dances and team building skills/ My co-workers were awesome and lovely to be around. Hardest part of my job was traveling via car to every camp. It got very tiring. Best part of my job is interacting with the teams and coaches – more... giving them knowledge that they can use. – less
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overwhelming job expectations, low support, out of touch management
Family Intervention Specialist (Current Employee), Nashville, TNAugust 25, 2013
Pros: varied experience, will build skills
Cons: long hours, difficult work environment
Job expectations, including daily hours and caseload, was often unmanageable unless you really want to work twelve plus hours daily. Management was generally unsupportive and out of touch, placing emphasis on "being positive" rather than being realistic in terms of families' needs and what is feasible to accomplish with clients. Travel could be up to – more... two hundred miles of driving a day, and working weekends and nights often occurred. The experience was great, but it's not a place to stay long term unless you are exceptionally good at playing the political games required to advance into management. – less
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Very exciting and highly interactive work environment.
Behavioral Youth Counselor (Current Employee), Arlington, TNAugust 23, 2013
Pros: free lunches
Cons: short breaks, mandatory 16 hour shifts
There is no such thing as a typical day at work with this company. Everyday is new and exciting! Working with children and staff from all walks of life makes each day interesting and unpredictable. If you have a love for youth, and especially one for helping them cope with past issues this is the job for you. The hardest part of my job would be the – more... long hours, somethimes I am required to work anywhere from 16 to 24 hours shifts and this can sometimes take a toll on my personal life and sleeping patterns. Outside of the long hours the most enjoyable thing is seeing a child that you have worked so hard to help, discharge successfully. – less
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Rewarding job but management and organization it woeful and uncooperative
Behavioral Youth Counselor (Former Employee), Bartlett, TNAugust 20, 2013
Pros: the kids
Cons: any time you must interact with management
I worked at this company for 3 years with lower functioning teenage girls. While there I can say that I experienced many days of absolute joy. Working with youth with emotional problems and acting as a mentor for them was amazing. That being said there is a reason that there is such a high turnover. First the pay, not that important in the grand scheme – more... of things, they say you make around $13 an hour, as an entry level TC, but in reality you work more than 50 hours a week and must spend your own money planning activities for the youth. Next hours, as previously mentioned you work 50+ a week on salary this includes your regular shift three 8 hour shifts and one 16 HOUR SHIFT, meetings and "transports" that can happen at any time of day and pop up at any time. there is no work/personal life definition. You cannot have a personal life. And last management I don't even know where to begin. There is a lack of support on every level above you. Management, it almost seems, is constantly working against the direct care staff. There is constant policy change, which if you are not up to date, may end up being your downfall and get you fired. There is no loyalty to you and no good deeds go unpunished. All that being said if you are able to stay away from the in office politics and CYA (Cover Your A**), as I was able to do, the benefits can be amazing. There is a reason I stayed for 3 years through all of this. The youth are amazing!!! Stressful but amazing. I would not trade anything for the experiences here, other than less of a "high school" feel. – less
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Not worth the experience it adds to your resume.
Sr. Family Counselor (Former Employee), Washington DCAugust 17, 2013
Pros: a paycheck
Cons: excessive travel, high turnover, low compensation for work performed, corporate model of management and training, disconnect between leadership and line staff
This job is not worth the experience it adds to your resume. As soon as I started, it was clear that most of the people that work there are looking for another job. The expectations of the job are not in line with the compensation. Your "flexible" schedule just means that you will be working with clients as early as 8am and as late as 8pm, with some – more... small gaps in between. The on the training is some of the worst I have ever experienced. Most of what they teach you is not very helpful and often times you get the same information 3 different times in different ways. They send you out of state for training and have you foot the bill for it upfront. Yes, they will reimburse you, but it takes over a month to get reimbursed. You travel a lot for the job and they do pay you for mileage, but it is well below the federal rate and does not take into account whether you are primarily doing highway miles (in the south) or city miles (DC). My gas usage in DC sitting in bumper to bumper traffic in 90 degree heat with my A/C on is very different from someone that is traveling along a state road in minimal traffic. This inequality is also the reason that a staff person doing the same job as me, in say, Boone, North Carolina got paid the same as I did in DC. There is no recognition of cost of living differences from area to area. I am not saying my time or efforts are worth more then someone else's, but I am saying that the pay is not sustainable for people in big cities, which may be why Youth Villages is not in many major northern or western metro areas that have a higher cost of living. While this agency tries to recognize that they do not pay well (office management will say as much), they try to entice you by have a generous raise structure. Every 6 months for the first two years, you will get a 2,000 raise. While this seems great, the reality is that most people leave within the first year, many within the first 6 months. That means that Youth Villages has made a strategic decision to tempt people with higher pay in the long term, knowing full well that they will never have to pay that rate for 3/4 of their staff. The headquarters of the agency is very disconnected from the day to day of the staff and their policies, procedures and expectations are indicative of that. The agency has a major retention issue, but refuse to make any real changes that could address this concern. I am happy that I had a paycheck for a small period of time, but I am not happy with anything else that I experienced in my time with Youth Villages. – less
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Youth Villages is helping me increase my clinical skills and learn about resources in the community.
Master's Level Intern (Current Employee), Knoxville, TNAugust 14, 2013
Pros: great environment, helpful management
Cons: no mileage compensation for interns
I am currently working at the Knoxville office of Youth Villages as a Master's Level Intern in their Mobile Crisis program for youth. I will be finished with both my internship and degree in December. Although I have only been there a short time, I have worked alongside the other counselors as a fellow colleague who writes assessments and makes clinical – more... decisions along with the other Masters level counselors. On top of this, the management is incredibly helpful and supportive with any questions and concerns I have. On a whole, the atmosphere is welcoming and positive, and every counselor has only positive things to say about the company they work for. Everyone I have met says they know they make a difference, and their treatment model is evidence-based. The downsides are that I am an unpaid intern, so I do not get compensation for mileage. However, besides this, I feel like I am part of the team. – less
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A diverse and supportive workplace
Bilingual Family Intervention Specialist (Current Employee), woburn, MaAugust 12, 2013
Pros: flexible, trainings for professional development
A typical day consist of meeting with about 1-4 families a day in their homes. This can be manageable however it does have it's stressful days just like every other job. The environment is very welcoming and warm.
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You must be able to work with children of all disciplines whether acceptable or not.
LPN Charge Nurse (Former Employee), Bartlett, TNAugust 6, 2013
Pros: good benefits
A good company overall. At times it can be mentally draining for a caring individual.
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Great for experience
Melanie Washington (Former Employee), Bartlett, TNAugust 6, 2013
Pros: positive impact on children's lives
Cons: work hours, unprofessionalism
The impact that Youth Villages has on its clients is great. However, being a behavioral counselor at my facility was stressful to both my professional and personal life. The company did allow for advancements after 6 months. However, the turn over rate was approximately 6 months. The job is a great way to gain experience.
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Youth Villages is a great company that is constantly expanding allowing more job opportunities, Youth Villages takes care of young people
Residential Services Program Director (Former Employee), Memphis, TNAugust 5, 2013
Pros: advancement opportunities, gratification when positive changes occur, great team of employees, great health care benefits
Cons: working 16 hour shifts, working every other sunday, no breaks, constantly dealing with young people that have suffered different forms of abuse
Youth Villages is a very well-organized company that offers advancement opportunities and life work that satisfies.
A typical day at Youth Villages begins with meetings. Before going to engage staff, residents, parents, and outside organizations the management team, supervisory team, and or the residential team will meet. Everything from appointments – more... to hospitals and court, daily tasks or assignments, trainings necessary to maintain adequate skill levels, covering auditor information, breakdowns of red flag behaviors, specialized treatment plans all the way to making sure there was enough staff to maintain a safe work place and making sure residents are on the proper medications and actually taking their medications.
I was a part of management and was able to maintain a safe work environment with very low number of crisis situations and critical events. I maintained better retention than 75% of the company and had many staff to transfer into higher positions within the company.
Co-workers at Youth Villages was a wide range of individuals. I was able to get along very well with people in similar to positions as mine that were from very different walks of life.
The hardest part of the job was dealing with the reality of the situations of the residents. To interact with a young person about 10 years old who has been constantly abused both sexually and physically will always be difficult. Trying to provide counseling and constant support as well as advice and simply listening is an extremely hard task. After talking and trying to help the young people get past these events in their lives, having to interact with the parents or adults that abused these young people is one of the hardest things to do.
As sad as the situations are above; that is how wonderful it is at times when you know that you have made a lasting positive change in the lives of young people. When a lesson you have taught or a skill you have taught is used and you can see the difference in the behavior of a young person you have helped the feeling received makes the job worth it! – less
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Do not work for them
Clinical Supervisor (Former Employee), Birmingham, ALJuly 29, 2013
It was great to add experience to my resume, but overall I will never recommend this company to anyone.
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Productive and fun workplace with opportunity for growth and development
Family Counselor (Former Employee), Jackson, TNJuly 29, 2013
Have the opportunity to work at your own pace in the community. Meet lost of new people and have opportunity to work collaboratively with school and other community individuals. This is a very demanding position as there is a lot of travel and paperwork involved. It is rewarding in that you are able to work with many different types of families and – more... children and assist them with achieving long term goals that you set as a team. – less
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Foster Care internship experience
Foster Care Volunteer (Former Employee), Memphis, TNJuly 23, 2013
Pros: helping co-workers
Cons: no set schedule
A typical day is always interesting. It helped me to value to the importance of helping families and children..
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Great Values but not supportive workplace
Lead T1, Residential Supervisor (Former Employee), Arlington, MAJuly 19, 2013
Pros: free food, working with the girls
Cons: short breaks, very little supervison, lack of support from management
I worked at Germaine Lawrence for 3 years. During my last Year Germaine Lawrence was taken over by Youth Villages. While Youth Villages itself has good values and is successful with helping the youth it seemed that Germaine Lawrence had lost its way. Administration cracked under the pressure and offered little support after poor decisions were made. – more... The biggest problem had to be the lack of communication and support which could reflect the employees as opposed to the company. All in all it was not the right fit for me so I am looking for other employment. – less

About Youth Villages

Youth Villages, Inc. is a not-for-profit mental health organization with additional offices in Woburn, MA and Lawrence, MA. Serving – Read more