Assistant Manager, Piercing Pagoda (Former Employee) – Sterling, VA – January 29, 2018
Piercing Pagoda was a great place to work when I started. Management was great, environment was professional, coworkers were fun. I truly enjoyed my time there until I got a new manager. After the transfer, all the employees quit, leaving me to work twelve or more hour days. Pagoda is a kiosk and can get boring when working alone on a slow day, but overall, I would recommend it as a good place to work if sales is your thing.
Paid breaks, professional environment.
Pagoda leaves you on display to everyone, there is no bathroom or back room to relax.
great place to start a retail career. Things have stabilized since I left and recent Signet(Kays) buyout.
VICE PRESIDENT MARKETING (Former Employee) – Irving Texas – March 17, 2018
Spending 20 plus years here, I found ample opportunity for growth and advancement. A great group of professional retailers throughout the years but at the end, all jewelry experienced top management was replaced for buyout execution. That happened after I left.
Sales consultant (Current Employee) – Williamsburg, VA – March 16, 2018
I have been at Zales Corporation for over one year. I am not being recognized for my abilities and felt as if I have been passed over many open positions, even though I have all the credentials to fill these positions, Thank you
Store Manager (Former Employee) – Louisiana – March 14, 2018
Great company to work for. Was in the jewelry business for 17 years. I left because of no support from corporate in dealing with a District Manager who harassed and bullied her managers. After over four years of being bullied, I left. Loved my job, my team, and my guests. Lost 5 weeks of vacation time because of DM among many other things.
Great pay and benefits
No corporate support in filing harassment complaints, No follow up
Jewelry consultant (Current Employee) – Fort Wayne Indiana – March 13, 2018
This is the worst job I have ever had in my life, the company does not care about it’s employees at all. You work ridiculously long hours for minimum wage pay. There is no work and life balance if you work for this company, it is a complete joke. The DMs are arrogant and rude and will tell you what you want to hear to keep you around. Would not recommend this job to anyone.
As a sales organization, Zales challenges all of its employees to be focused on sales goals and Key Performance Indicators ("KPI's"). Success is measured by the ability of the sale associate and retail management to match sales goals in several areas, not just one.
Jewelry Consultant (Former Employee) – Gonzales, LA – February 26, 2018
From the time of my start, I was taught very quickly and efficiently about a business that I never knew could be so intricate. It took me no time at all to reach my peak productivity with an excellent staff.
Manager (Former Employee) – Daly City, CA – February 18, 2018
While I was in management I learned a great deal about manageing people , sales setting goals and making goals . I feel that I have learn my lessons will and would be a good member of the zales team nothing can hold me back from doing a great job heath is good willing to work hard , long hours , and over come the hardest part of the job .
Jewelry Consultant/Sales Associate (Former Employee) – San Jose, CA – February 14, 2018
Enjoyed working at Zales most of the people that go there is happy people looking for a piece of jewelry. It is nice to learn about the jewelry that you will be selling for a special occasion that will make someone smile.
Commission on what you sell.
Sometimes is slow and your not able to make your quota.
Store Manager (Former Employee) – Geneva, IL – February 11, 2018
could be very busy , never a dull moment. Learned a lot about jewelry and the business. Management was hardly around. Culture was retail. Hardest part was retail schedule. Enjoyable was helping the customer.
Office Administrator (Former Employee) – Baton Rouge, LA – February 3, 2018
if you love jewelry, and communicating with people on a regular, then this is definitely the job for you. It requires a lot of standing, and many training classes. However, you get commission for all of your sales.
Store Manager (Former Employee) – Palatka, FL – January 31, 2018
Unfortunately the store was at a low profile strip mall with very limited traffic. Sales had been poor for the three previous years and unknown to me, corporate had already decided to close my location in Jan. 2013. However, I was grateful to be able to learn a totally new profession. I was also very proud to turn sales around for the store and exceed sales expectations in my sixth month. I actually received the first monthly bonus paid out for that location in over three and one half years.
boring because you must stay in a small cubicle/kiosk standing for your shift
Sales Associate and Cashier (Current Employee) – Downey, CA – January 31, 2018
boring and unsatisfactory. Standing for long periods of time in a small area without being able to stretch out your legs. I did not like being there by myself for my whole shift without a manager. because sometimes I needed help and there was no manager at all
short breaks, standing for long periods of time without being able to walk long distances