Pros: good pay, business casual dress
Cons: disorganized infrastructure and leadership, bad work/life balance, recently purchased by another company, uninteresting work
A typical day at work at Zale involves many last minute requests or projects, many of which did not go through existing due-process and were compulsively added last minute by leadership. Miscommunications or lack of communication is rampant, and there is little gauge for things like budgets and timelines (who needs them right?). When I was first hired, I remember a senior accountant looking at me blankly and stating in a hollow voice, "Welcome to the blender." And a blender it has been- chock full of stressful deadlines, tedious busy work, and a good number of duties not on one's job description. The compensation is nice, and the benefits are good. Plenty of people seem to enjoy their jobs and are passionate about what they do and the merchandise they sell. I found out the hard way that working long hours and taking on extra work really doesn't get you ahead, at least in my department. Bonuses were horrid, and there is no room for advancement or professional growth- just piles more work that they expect you to get done (somehow). There is not really a good work/life balance, and one really doesn't often get to see the end result of projects, or get acknowledged for projects well executed. It's the same grey walled circus every day. Unless one loves the jewelry or retail industry, I would say "keep your distance from this place."