Jewelry Consultant (Former Employee) – Horseheads, NY – February 2, 2016
I enjoyed my time at Zales, however as with any retail position it gets in the way of life especially with a family. Working every weekend and long nights gets hard. The commission was nice but has changed since I left. Upper management is somewhat disconnected from store levels.
Jewelry Consultant (Former Employee) – Philadelphia, PA – January 15, 2016
Poor unstable managers. Arbitrary rules. Favoritism. Cartel mentality. No recourse with DM or HR. A put up and shut up environment. I encountered racism sexism harassment erratic behavior by both store managers I worked with
sales (Former Employee) – Houston, TX – January 9, 2016
Long hours but it was different than my previous jobs! Loved getting to work with jewelry and people! Some coworkers weren't very pleasant and liked to place blame to make up for their shortcomings, but overall I loved the experience!
JEWELRY CONSULTANT (Former Employee) – Jackson, MS – December 30, 2015
You start off with a basic hourly of 8 to 9 dollars a hour with a wopping 1% percent commission. You would think that a billion dollar industry would not still be using dial up netscape internet for their employees. Right. Dial up internet people. You will never advance at this company or even make a decent paycheck unless its around the holiday season. Stay clear and look for better opportunities.
Up-close experiences with all types of everyday people
consultant /customer service (Former Employee) – Aurora, IL – December 4, 2015
Typical day would begin by preparing all correspondence, checking emails for direction of the day, follow up with duties that still needed to be completed and finally preparing for customer inquiries. ,Everyday brings new experiences, whether it is a sudden challenge, or a day of fun. In essence, it has taught me to take each experience as a life lesson to ensure growth and balance that will prepare you for any workplace that you would be a part of. In all, perseverance, patience, and a positive outlook will definitely be the turning point of how the day will begin and end. Management would double check for completion of priorities of the day and make themselves available to assist employees with concerns to ensure that they would be prepared to meet goals of the day. Co-workers are open and able to work as a team to achieve individual goals as well as total goals of the day along with the atmosphere of a close knit family. Dealing with the public has its challenges, especially being the liaison between the company and the client, but in conclusion, when the operation is successful and the client is happy with your service, the hard work is offset by how rewarding it is to see someone smile!
Working at Zales was like working for a gossip column. The customers ( who had money to spend) were rude and condescending. The manager thought herself above the few employees that worked there making it hard to respect her. Getting a day off was like pulling teeth because there were so few employees. I just wasn't a good place to work. Maybe that's why it shut down.
Inventory and balance all Zale Corporations stores with what is shown on the computer versus what is actually in the stores. Answer phone calls from all store managers when they have questions regarding merchandise. Locate loss merchandise, report missing merchandise to Loss Prevention.
Ability to travel across the country and see various parts of the usa.
I have fun at work because i get to work with jewelry and i meet all different type of people
Sales Consultant (Current Employee) – Little Rock, AR – November 12, 2015
I have learned a lot with the Zale's corporate, a typical day it will be busy and the management is always there to make sure everything flows right, I also enjoy all my co-workers, and the most enjoyable part of my job is when I make someone else happy before they leave out of our store.
Consultant (Former Employee) – Austin, TX – November 7, 2015
Store -Nice co workers, relaxed. But lack of a career, nice learning experience about product, nice interaction with customers, is a very customer focused business, nice place to really work on your relationship building skills with customers,
Nice co workers
no career growth pitiful pay and commission percentage is so sad