Assistant Manager, Piercing Pagoda (Former Employee) – Sterling, VA – January 29, 2018
Piercing Pagoda was a great place to work when I started. Management was great, environment was professional, coworkers were fun. I truly enjoyed my time there until I got a new manager. After the transfer, all the employees quit, leaving me to work twelve or more hour days. Pagoda is a kiosk and can get boring when working alone on a slow day, but overall, I would recommend it as a good place to work if sales is your thing.
Paid breaks, professional environment.
Pagoda leaves you on display to everyone, there is no bathroom or back room to relax.
Manager (Former Employee) – Daly City, CA – February 18, 2018
While I was in management I learned a great deal about manageing people , sales setting goals and making goals . I feel that I have learn my lessons will and would be a good member of the zales team nothing can hold me back from doing a great job heath is good willing to work hard , long hours , and over come the hardest part of the job .
Jewelry Consultant/Sales Associate (Former Employee) – San Jose, CA – February 14, 2018
Enjoyed working at Zales most of the people that go there is happy people looking for a piece of jewelry. It is nice to learn about the jewelry that you will be selling for a special occasion that will make someone smile.
Commission on what you sell.
Sometimes is slow and your not able to make your quota.
Store Manager (Former Employee) – Geneva, IL – February 11, 2018
could be very busy , never a dull moment. Learned a lot about jewelry and the business. Management was hardly around. Culture was retail. Hardest part was retail schedule. Enjoyable was helping the customer.
Office Administrator (Former Employee) – Baton Rouge, LA – February 3, 2018
if you love jewelry, and communicating with people on a regular, then this is definitely the job for you. It requires a lot of standing, and many training classes. However, you get commission for all of your sales.
Store Manager (Former Employee) – Palatka, FL – January 31, 2018
Unfortunately the store was at a low profile strip mall with very limited traffic. Sales had been poor for the three previous years and unknown to me, corporate had already decided to close my location in Jan. 2013. However, I was grateful to be able to learn a totally new profession. I was also very proud to turn sales around for the store and exceed sales expectations in my sixth month. I actually received the first monthly bonus paid out for that location in over three and one half years.
boring because you must stay in a small cubicle/kiosk standing for your shift
Sales Associate and Cashier (Current Employee) – Downey, CA – January 31, 2018
boring and unsatisfactory. Standing for long periods of time in a small area without being able to stretch out your legs. I did not like being there by myself for my whole shift without a manager. because sometimes I needed help and there was no manager at all
short breaks, standing for long periods of time without being able to walk long distances
Regional Manager and Regional Training Manager (Former Employee) – Colorado Springs, CO – January 26, 2018
During my career at Zale's I have the opportunity to advance from a part time associate to a regional manager responsible for a large volume of annual sales. They were far, appreciative of my service and the only reason I left was for a better quality of life. During the Holidays it was typical to work 80 hours per week from Thanksgiving to the New Year.
the days work begin with a store count of all merchandise that hasn't been sold upon clock in arrival. going over the sales pitch for the day and the goals that have to be met by the end of the shift. selling a daily goal of store credit line and making sure the customers leave with a special gift and a smile.
Store Manager (Former Employee) – Orland Park, IL – January 24, 2018
Typical day started with setting up the store showcases and verifying all high end merchandise was accounted for. Management for 17 plus years was very helpful and helped me achieve goals. The hardest part of the job again, would be the Christmas Holiday hours for managers. The enjoyable part was to help customers with their purchases and helping the sales associates reach their goals.
Great Team Work, Interesting work, Great Management
Human Resources Representative (Former Employee) – Irving, TX – January 22, 2018
Worked at Zale 9 years and did not want to leave. My department/team worked together like family. The company offered a lot or perks such as jewelry discount, fitness center, onsite daycare, cafeteria onsite, fun events. Great culture and secured environment.
Team Work, Collaboration, Secured Environment, Great Perks
I worked with great co-workers, we had an excellent manager.
Fine jewelry/watch sales consultant (Current Employee) – West Des Moines, IA – January 22, 2018
The pay and bonuses were ridiculously low. Our manager was excellent, she was always willing to work with us on our needs for our work schedule. The chemicals in the jewelry cleaner really bothered my skin so I wore a plastic glove every time to clean jewelry. Saturday was sometimes hard to talk to customers, you spent so much time cleaning items and doing repairs. My manager did give me 40 hours a week, my previous Signet companies did not.
Great co-workers and discounts.
Too low of hourly pay and very low or non-existent bonuses.
Manager in Training / Sales (Former Employee) – Zanesville, OH – January 18, 2018
Very dirty company. Push the sale onto the customer, Push the credit application on the customer..If customer walks out of store without either, you were written up. I worked in a low income area, and very hard to get the credit applications. I was offered to manage the Findlay Ohio store. I turned it down, it upset them and they gave me an outragous quota the next month. Of course I didn't get it, So they fired me because of it. Shop elsewhere...They get the same jewelry as everyone else.