if you like retail sales then it's an above average work enviroment
Sales Associate (Former Employee) – Fairview Heights, IL – July 19, 2017
ever since the current owners took over the company, the work load doubled and the compensations were reduced. They changed goal setting from annual to monthly which doesn't favor the associate, but instead favors the company as they can change your goals at any time and make them harder to reach. the employee used to have a clear cut yearly goal that they could track easily, I still have yet to get a satisfactory answer as to how the new system tracks a yearly goal. for example: in 2015 fiscal year my year end goal was 350,000- some how in 2016 it jumped to 500,000. I did 433,000 in sales for 2016 which was nearly double of what I did the year before and the best I've ever accomplished in sales. needless to say, this is why I am no longer with the company. I get "new company, new rules." -but, at the beginning of the takeover, the company promised that the Zales mode of operations would not change from what the company was at that time. They did not keep their word.
good team, great product.
the comissions and bonuses keep dwindleing