You gain a fair amount of customer service experience. A typical day at work includes checking to make sure orders are correct after both taking them and sending them back to the cooks and getting them to give to the customer. I've learned that not everyone is going to work and that you have to do the things you know need to be done, regardless of if you were told to or not, take initiative.
Management is fair and sometimes fun, they can and will take note of what you're doing when you work. The hardest part of this job is when there are multiple orders or there's a rush and lots of customers, you still have to make sure lobby is clean and the food is correct when you get it out.
The most enjoyable part of this job is the customer service experience and seeing the smiles on the faces of customers when you present yourself in a friendly manner as well as getting them what they want/need.