General Manager
Zaxby's of Tullahoma - Tullahoma, TN

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Please apply at: pleaseapplyonline.com/zaxbystn

THE HISTORY OF ZAXBY'S
Zaxby’s – How a great idea was hatched.

Step into the way-back machine and set the dials to 1990. Step into a world where Seinfeld isn’t a hit, Starbucks aren't on every corner, and cell phones were way too big to fit in your pocket. But something is missing. There is no Zaxby’s.

That’s because childhood pals Zach McLeroy and Tony Townley hadn’t invented it yet. They were still hanging out playing basketball at Zach’s, talkin’ trash and imagining it into being. They didn’t know much about the restaurant business. But they knew this much: the chicken they could find in Statesboro, Georgia, was okay, but not really fresh or zesty. And the local wing joints were good, but couldn’t touch the wing joints where they went to school. Plus, none of the local chicken places were fun or had any personality. So they dreamed up Zaxby’s. Right there. On the basketball court. Between Zach’s missed foul shots and Tony’s bricks from 3-point land. The rest, as they say, is chicken history.

Store Management – Chicken Management Skills Preferred.

Are you a born leader with a highly developed sense of taste? We’re looking for bright, organized, personable professionals with a knack for leadership in the quick service restaurant industry.

PURPOSE:
Management shall be known to conduct business in accordance with the highest standards, morals, and ethics. We shall be known as mentors and leaders by personal example. We shall strive to enhance our guest experiences by satisfying and exceeding their expectations.
-The Founder’s Core Values

SUPERVISION RECEIVED AND EXERCISED:
Receives direction and reports to their Area Operations Manager
Exercises direct supervision of 3+ managers and 15-50 employees

ESSENTIAL JOB FUNCTIONS:
Essential duties may include, but are not limited to the following;

  • Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations.
  • Increase sales and profit by building community relationships/partnerships and providing outstanding product and service.
  • Ensure an effective work schedule is posted each week.
  • Demonstrate effective interviewing skills for hiring only top performers.
  • Responsible for all levels of staffing and new hire orientations.
  • Ensure all training and certification processes are in place and 100% compliant.
  • Responsible to provide clear development plans and performance reviews for management staff.
  • Execute action plans through the use of systems, training, operation manuals and all other available resources.
  • Assist Area Operations Managers in the execution of marketing plans.
  • Continually mentor AGM’s and AM’s in the operation of a Zaxby’s unit and prepare them for the future advancement.
  • Review daily numbers each day of work and coach and praise their results.
  • Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Standard Hours:
Work a 50 hour work week minimum

NON-ESSENTIAL JOB FUNCTIONS:

  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  • Walking, standing or sitting for extended periods of time
  • Lifting a minimum 50 lbs. overhead
  • Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Communicating with others
  • Reading and writing

TRAINING REQUIREMENTS:

  • In-store training program completed.
  • Online ZFI AM test passed with a 90% or above.
  • Online ZFI GM test passed with a 90% or above.
  • In-store ZFI Kitchen Demonstrative passed with a 90% or above.
  • General Manager training program completed.

WORKING CONDITIONS:
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions.
Essential job functions may require maintaining physical condition necessary for standing, walking or sitting for prolonged periods of time.

DISCLAIMER:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.


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