Working 10-13 hour days, with no break. It's constant stress. The level of responsibility is overwhelming. The Management team is unorganized. The store is unorganized. There is no actual training process for new employees. For the most part the crew is friendly and easy to get along with. However, there are a lot of demands from upper management and the owner that are a little ridiculous. There are no benefits. No Health Insurance, No paid time off, no vacation time, no sick time, no holiday pay. No FMLA. Basically, if you like to be away from your family for 60 hours a week and have nothing to show for it, then this is the place for you. If you can physically care for a family on $28-35k a year, then this is the place for you. If you want to achieve more, move up the ladder, be successful, then you may not want to consider this as a career.
As far as the culture goes, they do nothing, if not make it worse, for the environment. They waste huge amounts of water, electricity and resources. Their plates and to go containers are all Styrofoam, and the utensils plastic and disposable.
One positive things, however, is that they DO give back to local High Schools and some organizations through donations and sponsorship.
Staff is friendly for the most part.
Long hours, home/work, stress, no healthcare, no benefits, low pay