Personal Financial Counselor (Former Employee) – Woodbridge, VA – March 4, 2016
The financial consultant program can provide a very valuable service to the military, but opportunities to serve in this capacity are extremely limited. After going through hours and hours of training, monthly conference calls and continuing education, on demand Personal Financial Counselors are lucky if they get selected for even one assignment of a few days a year. Management continues to solicit and hire more and more PFCs (check online) when the existing pool are seldom offered opportunities. Perhaps if a smaller group of dedicated full timers were employed both the PFCs and customers (our military service members) would be better served. At one point there were full timers, but it seems that now only part timers are hired, perhaps because they do not qualify for any benefits.
Good mission to serve military servicemembers
No real opportunity to serve, disinterested management
Education Career Counselor (Former Employee) – Woodbridge, VA – February 5, 2016
This company is a fraudulent company that steals from the government and steals from military. Zeiders abuses their staff. As a telework employee, we are often not able to get up to go to the bathroom, eat lunch. We are constantly berated, our jobs threatened. We are old that we must keep the partners "happy" and are not allowed to give military spouses accurate information regarding the "schools" that market to them - which are not schools at all - these "partners" are designed to take their scholarship giving them noting in return. It was a terrible experience. I was continually bullied by by supervisors and other staff who thought that by my speaking up I was going to ruin their cushy job - "certain" staff who would play the game were rewarded with less work. So if you are as corrupt as Zeiders is, it will be a perfect fit for you!
corrupt, no lunch, no time to go to bathroom, pushed to keep vital information secret, violation of professional ethics, constant bulling and harrassment
CNIC Team (Former Employee) – Woodbridge, VA – January 15, 2016
Zeiders was one of the best companies I worked for and my experience was very rewarding. No company is perfect, people are not always easy to get along with and there is always room for improvement; but management always strived to ensure the employees and customers were treated fairly and with respect. Having worked with the CNIC Management team, I must say it was a truly amazing experience and I have no regrets. No two days were the same and being flexible and ready to deal with challenges became easy because of the dedication, commitment and professionalism displayed by this awesome team. It was not easy leaving but due to the nature of the business some things cannot be avoided, but nevertheless I would say, the experience was wonderful!
Payroll Specialist (Current Employee) – Woodbridge, VA – December 28, 2015
A typical day at work is never the same. Things would change quite a bit and that was o.k. I learned how to us Ultipro and Unanet. My co-workers are great. I got a long with everyone. The hardest part of the job is knowing that I need to leave due to a lay off.
Contract Site Lead (Former Employee) – San Diego, CA – December 2, 2015
Great team. Works hard to please the government customer while providing balance and benefits to employees and keeping the mission of military family health first and foremost. No organization does it better!
I hope to work with Zeiders again!
Another company won the CNIC Fleet and Family Support contract :-(
SECO staff member (Former Employee) – Ashburn, VA – October 26, 2015
Mission is take as many calls as possible through the call center, serving spouses is secondary, no matter how many times the ever increasing phone script says otherwise.
If you are sick, you still MUST call into work long enough to "TRY" to find a staff member to call your appointments and tell them you are sick. If you can't find anyone, "YOU" MUST CALL YOUR APPT.'S YOURSELF AND TELL THEM YOU ARE SICK AND YOU ARE NOT COMING IN AND THEN YOU CAN BE SICK.There is NO company protocol for SECO in place to address this. The Answer is: DON'T GET SICK! THIS SHOULD GIVE YOU A CLUE ABOUT EMPLOYEE TREATMENT.
Operations Specialist (Current Employee) – Woodbridge VA – September 29, 2015
A typical day was fun. The management team is professional. The staff is great. Credentialing and privileging was fun to do. The company had a lot of events and parties for staff. The hardest part was we lost the contract.
Great job with great benefits but horrible upper management and advancement opportunities
Career Advisor (Former Employee) – Woodbridge, VA – September 5, 2015
I cannot honestly judge Zeiders as a whole, only the SECO contract. It was a great job and I loved the military spouses and my coworkers, but the supervisors and higher ups were terrible. Most supervisors knew less about the program than the actual staff. So asking a question was sometimes pointless. They would constantly give us new stuff to do without any type of training. They forced 50% of the staff to take on 93% of the calls while the other 50% chilled out all day.
High caseload of clients however brief solution focused treatment
Clinical Counselor (Current Employee) – San Diego, CA – April 28, 2015
-Opportunity to facilitate groups -See couples, individuals and families -Work predominately with solution-focused, and CBT modalities -Easy electronic health record to learn -Expect to have one day each work week to see walk-in clients
Alternate Work schedule, federal holidays off paid
Education and Career Advisor (Current Employee) – Woodbridge, VA – April 2, 2015
The company's philosophy to help the military community is admirable. However, some of the management is clueless how to lead their team and they do not provide enough positive reinforcement or encouragement to their team. The co-workers are wonderful and truly care about helping others.