Great mission, poor management
Personal Financial Counselor (Former Employee) – Woodbridge, VA – March 4, 2016
The financial consultant program can provide a very valuable service to the military, but opportunities to serve in this capacity are extremely limited.
After going through hours and hours of training, monthly conference calls and continuing education, on demand Personal Financial Counselors are lucky if they get selected for even one assignment of a few days a year.
Management continues to solicit and hire more and more PFCs (check online) when the existing pool are seldom offered opportunities.
Perhaps if a smaller group of dedicated full timers were employed both the PFCs and customers (our military service members) would be better served. At one point there were full timers, but it seems that now only part timers are hired, perhaps because they do not qualify for any benefits.
Good mission to serve military servicemembers
No real opportunity to serve, disinterested management