ZEPF CENTER Employee Reviews

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Poor and inexperienced management
Health Information (Former Employee) –  Sylvania, OHJanuary 3, 2018
Company had great potential benefits. But you have to negotiate everything. Supervisor was inexperienced with how to handle her position. If you have an issue, keep it yourself. If you express any issues they will tell you, you are a challenge to their authority and dismiss you.
Pros
Potential for good benefits.
Cons
Inexperienced supervisor
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Up and coming company
Receptionist (Current Employee) –  Toledo, OHNovember 15, 2017
• Checks clients in for scheduled appointments
• Schedules future appointments
• Communicates with other staff in regards to clients’ needs and concerns
• Ensures clients’ charts contain accurate contact information
• Other duties as assigned
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Case Worker
Case Manager (Former Employee) –  Toledo, OHNovember 4, 2017
Happy to leave will not go back, lack of pay,over worked. Stressful job, not treated fairly. under paid. lack of communicaton, poor client care. will not let you work for two weeks if planning to leave. Mistreated as a black person. only thing came out good was the benefits
Pros
good benifits
Cons
under paid
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Administration just doesn't get it.
Specialist (Former Employee) –  Toledo, OHOctober 11, 2017
Company has been through tremendous upheaval. They claim to be changing the culture while top leaders still scheme ways to bring in their outside pals. Seriously there is no one good enough to train and promote who already works there???? HR people are so fed up most have quit and employees are joining a union. But somehow more outside managers are going to fix all that? There are a lot of nice people working there and if you stay away from management it's a good job. Vacation is less than other places.
Pros
The new CEO gave everyone a bonus. Good client care.
Cons
They don't know billing. I had to train my boss.
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Low morale, bottom dollar more important than patient care
Nurse (Former Employee) –  Toledo, OHSeptember 12, 2017
Rude managment, self centered and down right snobby. Medical managers talk about patients in break rooms as if they were dirt. Lazy medical assistants who often were late and came into work intoxicated. Left before my license would be suspended by the state because of unethical practices. Do not work here if you value your nursing license.
Pros
Can't find any
Cons
Poor pay, unethical practice.
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Relaxed environment, room for advancement, and great people
Quality Clerk/Receptionist (Former Employee) –  Toledo, OHAugust 26, 2017
Typical day at work consisted of greeting patients and check-in. Copied, scanned, and filed documents, wrote school/work excuse notes and notified physician of patient arrival via messenger. Chart preparation and breakdown, scheduled appointments, placed reminder calls, and maintained waiting area.
Pros
Great learning opportunities
Cons
Mainly contingent positions
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Good heart, Bad Management
Peer Support Specialist (Former Employee) –  Toledo, OHAugust 3, 2017
They discontinued the peer support specialist program within one year of its beginning. The training was very good. But after that, we were not utilized to our fullest potential.
Pros
Helping People
Cons
Poor Communication and Organization
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Fun Place to work
Intern (Former Employee) –  Toledo, OHAugust 1, 2017
I thought that the company was always helpful in finding new learning opportunities. Such as encouraging to go to workshops and attending certain training classes.
Pros
Flexible schedule
Cons
Stressful
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Excellent benefits/PTO
Sr. Administrative Coordinator (Former Employee) –  Toledo, OHJuly 27, 2017
I agree with the mission of serving and improving our community. Management is open to creative program suggestions that will benefit clients and staff.
Pros
Benefits package
Cons
Lack of effective communication
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A step towards paying it foward
Mental Health Worker (Former Employee) –  Toledo, OHJuly 8, 2017
Every child is going through something right now. The Zepf Center understands and wants to help these children. There main concern are those who are less fortunate. Become someone's blessing by working at the Zepf Center.
Pros
New friends
Cons
Not enough hours
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I don't wish to share this information
Residential Specialist (Former Employee) –  Toledo, OHJune 16, 2017
I do not wish to participate in this review of the agency. If I could have skipped over this portion I would have, but apparently it is "required." Thanks anyways.
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Personal information
Clinical Coordinator, Youth Shelter (Current Employee) –  Toledo, OHJune 12, 2017
It is ridiculous that you are forcing me to do this. It is none of anyone's business what I think of this Agency. I am a private person who does not wish to share.
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Positive, productive, in building HOPE!
Health Home Specialist (Current Employee) –  toledo ohMay 1, 2017
A typical day at work is.., helping clients coordinate apts, transportation, planning and attending home visits,advocating and providing support for parents and their children, with the help of integrated care. CO-workers are always willing to help, and supervisors are always there to listen, and provide support. The hardest part is trying to cope with all the changes and challenges through out the work day. This job is a kind of learn as you go job, you learn something new everyday.
Pros
Health care, great people to work with, flexible work hours and time off
Cons
Not a lot of training, constant change
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Terrible company
Office Assistant (Former Employee) –  Toledo, OHMarch 30, 2017
Zepf is a joke. The upper management doesnt care about their employees. If your having an issue NOTHING gets resolved. Half the emoloyees don't know what's going on from day to day. Things change daily and no one is ever informed and no matter how good of a job you do no one cares. They will nit pick and complain or tell on you about any and everything. Raises are terrible also. Worse place ever save your time dont apply!
Pros
None!
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Zepf Center Review
Accounting Assistant (Current Employee) –  Toledo, OHMarch 21, 2017
In the 6 months I have been an Accounting Assistant at The Zepf Center, I have obtained many different job duties that I can take with me and utilize in future employment.
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Completely Mismanaged, unorganized, NO communication
Care Manager (Current Employee) –  Toledo, OHMarch 14, 2017
Upper management have no idea what is going on in the company and make decisions based on numbers and money alone, without thought of effects on clients or staff. Case management cannot provide good client care when caseloads are 150-250 clients per care manager. Policies are not communicated to staff effectively, which makes the environment very chaotic for both staff and clients. There are no clinical staff in upper management, so they go to clinical staff (below them) to do jobs they should know how to do. Benefits are great, but pay is horrible and not competitive with other agencies. This company has grown too fast and continues to grow without effectively establishing policies, or fixing management issues or communication in current locations and programs.
Pros
benefits
Cons
allot
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There is no advancement for anyone unless you know someone
HHS (Former Employee) –  Toledo, OHMarch 7, 2017
One out of ten managers know how to treat people,,,,and forget about having your concerns addressed. There are literally many workers that are biased, prejudiced and racist. Very disappointing for clients and other employees and hard to believe that most of these people are social workers. Not worth the headache for the money, unless, your only other choice was retail. Most of the employees spend a lot of time gossiping and ignoring their clients. Some overworked and underpaid. Loved working with the clients.
Pros
A bit better than working at Walmart
Cons
Not enough space here
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Management is very inexperienced
Health Home Specialist (Former Employee) –  Toledo, OHNovember 13, 2015
Managers gave special treatment to certain employees. I would not recommend this company. Managers do not have the experience needed to make this company a success.
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Good working environment.
Janitor (Current Employee) –  Toledo, OHJuly 21, 2015
Very busy work place everyday. Very fast paced environment with a good group of workers. Managers treated everyone fairly.
Pros
Consistently worked 40 hours a week.
Cons
Winter hours were cold in the warehouse.
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Family Environment
Receptionist-Nebraska Office (Current Employee) –  Toledo, OHApril 24, 2015
Co-workers and supervisors are amazing. They understand you are only one person and can only do so much in a day. Great benefits and regular hours.
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Overall rating

3.1
Based on 27 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.4
Job Security/Advancement
2.8
Management
2.8
Culture
3.1

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