A typical day at work is a morning meeting with employees. Assignments are given and followed up by 3 tours through the department throughout the day to check production numbers & clear any obstacles. The biggest issue for supervisors is people, as it is with any manufacturing manager. Meetings monopolize your time and prevent you from taking too much time with your people. Zippo is a family-owned business and the President and owner are truly incredible people. If the business was always run the way they preferred, it would be a fantastic place to work. It's still not a bad place to work but it is stressful. The managers rarely work as part of the team and, generally, look out for their own interests at the expense of their peers & subordinates. The Operations division employs "management by intimidation." The "yes" men are the ones promoted. For that reason, none of the lower level supervisors trust each other or are willing to work together well for fear of missing their opportunity by helping someone else look good. In fact, they'll go out of their way to make fellow employees look bad. The hardest part of the job was dealing with the highly charged political environment between divisions, especially with the engineering and HR departments. Their management practices are inconsistent as they relate to their own rulebook and can change dramatically depending on the personnel involved. The most enjoyable part of the job was working with the people on the floor, especially when a job was done well. The business is truly kept alive by the efforts of the people on the production floor and in the sales & marketing personnel.