Guest Coordinator
Zona - Norwell, MA

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Zona is searching for an individual who wants to learn the salon business from the ground up starting with the first and last impression our guest has.... the Salon Coordinator. Qualified applicants need to possess a flair for fashon and hair, can work independently and as a team. The right individual for this role is someone who has a proactive attitude, good communicator and works well in a retail environment. A typical day for a GC is answering the phones, booking appointments, recommending stylists, services, products as well as a great multi-tasker and facilitator between the guest and stylists - all the while with an eye on increasing sales. All these skills must come with a grand smile, non-pulsed, stakeholder attitude and is set in an environment of non-smoking and no drama. Aveda and Zona are partners because of a similar culture. An aspect of that culture is that we want our team members to excel at their roles. Customer service experience in hospitality or salon experience required . 30-40 hours per week. Must be willing to work at all locations. Nights and weekend shifts are part of the schedule.