The Asset Resolution Specialist works an assigned portfolio of loans with the primary goal of reaching a positive resolution with borrowers whose mortgages are in default. No experience in the industry is required. Will train the right candidate looking to start a career within our company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
-Must be comfortable making outbound calls to locate borrowers
-Handle incoming and outgoing calls to and from borrowers and attorneys on defaulted loans
-Manage assigned loans and provide best course of action for resolution
-Negotiate Short Payoff Settlements
-Schedule BPO’s/Appraisals on properties when needed
-Request payoff /reinstatement figures when needed
-Transfer calls to the appropriate managers in office
-Compile weekly status reports to ensure all investor guidelines are met
-Handle additional duties as they may be assigned within the scope of the department or this job description
-Bachelor's Degree preferred.
-Excellent written and verbal communication skills.
-Strong PC skills including Microsoft Office Experience (Word, Excel, Outlook)
-Strong analytical and organizational skills with close attention to detail.
-Ability to work independently and proactively.
-Ability to multi-task.
-Highly self-motivated and goal oriented.
-Must work well in a team environment. – less