Zuora provides an online subscription billing and management platform, delivered via a SaaS model, for companies to build, run, and operate their subscription and recurring revenue businesses. Our subscription management platform allows them to focus on top line revenue growth, operational efficiency, and automation. Zuora provides this service to any business that has a subscription and/or recurring revenue model including Software-as-a-Service (SaaS), Web 2.0, Cloud Computing, and traditional enterprises that offer recurring revenue products and services.
Why was Zuora started?
Zuora was started to help fuel the subscription economy. Today's subscription businesses require speed and flexibility to launch new products to market, automation to eliminate manual processes, and key metrics to make accurate business decisions. Until Zuora, subscription businesses were limited in their technology options and were forced to (a) build custom billing systems which become obsolete and require internal resources to build and manage or (b) purchase expensive telco billing systems which require lengthy implementation cycles and a large team of consultants to deliver. Our founders started Zuora with a SaaS approach to ensure that our customers achieve rapid time to market and lower TCO (total cost of ownership) with a billing and subscription management platform that continues to scale and evolve on an ongoing basis.
What are Zuora's products?
Zuora's product suite helps businesses manage the entire lifecycle of a customer subscription, including subscription orders originating from a website, a CRM application, or from a channel partner, as well as subscription changes due to upgrades, renewals, cross-sells, and up sells. The Z-Commerce Platform, the foundation of Zuora's suite of subscription billing services, is an open web services platform, providing customers and the developer community with the tools and APIs to interoperate the Zuora suite with any operating platform. Z-Billing™ is the application that allows customers to price and package their products and rate plans, manage subscriptions and change orders, and automate billing operations. Z-Payments™ pre-integrates with leading payment gateways such as PayPal, Authorize.Net, CyberSource, and Fidelity eFunds to automate the processing of credit card, debit card, ACH, PayPal, and wire transfer transactions. Z-Force™ includes a native set of Force.com objects for seamless integration with salesforce.com to give customers a best of breed approach to managing quotes, upgrades, renewals, up sells, and cross sells.
How can the subscription model help my business thrive in a down economy?
Subscriptions give you more consistent and predictable revenue streams, and are important for your customers, as they offer flexible options to consume your goods and services. Subscription business models can be seen everywhere today from Netflex to ZipCar to Starbucks and United Airlines. In addition, Gartner predicted that the market for SaaS will reach $8 billion in 2009, a 21.9 percent increase from 2008, signaling a shift in the way that businesses purchase software via a subscription versus a perpetual license. – less–ZoomInfo