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Zurich North America
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223 reviews

Zurich North America Employee Reviews

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Very solid company, just hope for a good manager
Claims Specialist (Former Employee), Rocky Hill, CTMay 26, 2015
Pros: Compensation
Cons: They talk a good game regarding career advancement in different LOB areas but do not deliver
The company itself is very stable, offers many potential opportunities, and generous compensation. Senior management in my region was very supportive of career development.
However, team managers, who you deal with on a much regular basis, absolutely leave much to be desired - problems with lack of interest, excessive case loads, ignoring submitted closings, and internally promoted managers not recognizing that they are now a member of management and acting accordingly versus acting like they were still a front line employee.
Also, despite senior managements support of career development, actually being able to branch out into other areas of the company are limited by preferential treatment and arbitrary hiring policies (ie: not being able to switch roles within a year of receiving a title bump).
End of the day, it's another job in claims, nothing more.
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Very fast paced work environment
Billing Processor (Former Employee), Schaumburg, ILMay 24, 2015
100+ calls per day. Being at work with the amount of calls I got made the day fly by. There was never a dull moment. Learned a lot of new things that involved workman's comp.
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Good experience as first corporate career
Underwriter (Former Employee), Melville, NYMay 21, 2015
Exposure to an industry I had no previous knowledge of which provided a basis for health care terminology, and an understanding of how health insurance affects employees, families and businesses. Learned computer programs. Polished skills of time management, and organization. Enjoyed interaction with fellow employees.
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Zurich needs to control it's managers
Accounting (Former Employee), Schaumburg, ILMay 19, 2015
Long hours, no personal freetime, no recongition on the hard work you put in, the co-workers are great though. It would be a wonderful place to work if the managers were more regulated and Human Resources was on site and not through out the country. This makes it hard to file a grevience against a manager.
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This is not the place for a young attorney looking for upward mobility
Staff legal (Former Employee), Parsippany, NJMay 11, 2015
Pros: Very nice office
Cons: Bad commute, very little potential for advancement within the firm
Most of the staff and attorneys, though professional and pleasant to work with, are older individuals who do not have time or interest in a mentoring relationship with a younger attorney. Additionally, the staff is of the age bracket where they are concerned primarily with supporting themselves and their families, and not with growing the firm, or expanding into new practice areas. Nor is that the Firm's focus. Last, each of the attorneys is so busy with his or her own caseload, there is little time for family and work/life balance.
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Eager to advance good employees
Distributor Appointment Representative (Former Employee), Jacksonville, FLMay 6, 2015
Pros: Compensation (insurance and pay), type of work and responsibility
Cons: location
I learned a lot about contracts, agents, laws in each state and basic computer software including MS Office and Excel. Enjoyed working with other employees.
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Solid company
Employee (Former Employee), Schaumburg, ILMay 4, 2015
Culture in most business units is great with a qualified and youthful workforce. A bit of an uneven playing field for some BU's as they are allowed to play by a separate set of rules than others.
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Productive company and strong ethics
Claims Liability Specialist II (Former Employee), Memphis, TNApril 27, 2015
Pros: Benefits
Cons: medical
The company has many values it instills in and very high expectations from employees. Company has very good employee manager relationship.
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Good place to work
Legal Assistant (Former Employee), Baton Rouge, LAApril 23, 2015
Good place to work, excellent opportunities. Office environment professional. The company cares about your success and will provide you the tools to reach your goals. Remain focus on those objectives and you will be a success.
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Too many layers of managers
Administrative Assistant (Former Employee), SchaumburgApril 15, 2015
Pros: Good Wellness program
Cons: Multiple layers of managers
I had a very light everyday work load. I volunteered for extra projects from time to time to stay busy. The admins in Claims are under a Shared Services business model so you support your assigned executives but do not "report" to them. Manager is in another building. If there was any complaint about you or your work, the manager would note it on your file. They were not interested in circumstances surrounding the infraction. Cut and dry. Multiple layers of management in claims. Loved the philosophy of Zurich as a company...but it unfortunately they couldn't execute it. Noticed a very unhappy workforce from those I got to know in the company.
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Strong Company
Associate Underwriter (Current Employee), Orlando, FLApril 13, 2015
Pros: great working environment
Cons: need updated processing systems
A typical day at work includes getting coffee provided by the company, interacting with peers for a few minutes, then sitting down to what is normally a full workday.
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May be the best insurance company to work for!
Enterprise Data Specialist (Current Employee), Schaumburg, ILApril 3, 2015
Pros: Better management, secure, stable, great retirement benefits
Cons: inconsistent culture across departments, old tech, old way of doing business
Been at Zurich 15 years and I have been through ups and downs. The last three or four have been better than ever and the future is bright.
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Zurich is average when it comes to the above categories,
Commercial Underwriter Assistant (Former Employee), Houston, TXMarch 17, 2015
Pros: Early time off in the summer. Recognition of work
Cons: Restrictions on clothing attire.
There could be improvements in each area. There are, however, better benefits than some companies. The retirees get a pension.

A typical day would last 8 hours, but lately overtime has been required over the regular hours because of the overload of work.
I have learned very much about the energy insurance in the 5 years I have been at Zurich.

Management is typical. The bottom line is getting the work done in a timely manner in order to reach the projected profit.
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Great place to get experience
Underwriting Services Specialist II (Current Employee), Schaumburg, ILMarch 9, 2015
Great people, great opportunities, great benefits, starting pay could be better, many directions your career can go.
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Great place to work
Senior Technical Assistant (Current Employee), Philadelphia, PAMarch 4, 2015
Pros: extensive training
Very supportive and dedicated to excellence. Zurich is a great place to work with excellent work/home balance. A typical day at Zurich is pleasant but fast pace.
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Department is very stressful, management treats with NO respect to their own emplyees
SAP Sr. Project manager (Current Employee), Schaumburg, ILFebruary 28, 2015
Department where I work is not friendly environment.
Business partners are friendly and enjoy addressing their day to day issues.
I become more confident after working with Zurich in the area of people skills.
The hardest part of this job is working with management team who does not fully understand how to community with other team leads.
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amazing place to work
Utilization Management Nurse (Current Employee), Schaumburg, ILFebruary 10, 2015
Zurich has been a wonderful company to work for with great benefits!! I would love to grow with this company and expand upon my experiences.
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Constantly Changing
Operations Consultant (Current Employee), New York, NYFebruary 3, 2015
Difficult to see career advancement
Pushing projects forward takes a long time and several layers of buy-in
Change is constant but nothing really changes
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Professional office protocol and department organization
Senior Claim Specialist (Current Employee), Rancho Cordova, CAFebruary 3, 2015
Pros: professional workplace.
Professional and productive workplace. Associates are dedicated and hard-working Claim Professionals. The most significant plus is working day-to-day with talented Claim Professionals.
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Professional office protocol and department organization
Senior Claim Specialist (Current Employee), Rancho Cordova, CAFebruary 3, 2015
Pros: professional workplace.
Professional and productive workplace. Associates are dedicated and hard-working Claim Professionals. The most significant plus is working day-to-day with talented Claim Professionals.

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About Zurich North America

Zurich Insurance Group (Zurich) is a leading multi-line insurance provider with a global network of subsidiaries and offices in – Read more

Zurich North America Salaries

Underwriting Assistant
$42,000 per year
Claims Specialist
$60,000 per year
Administrative Assistant
$48,000 per year
Claims Adjuster
$49,000 per year
Customer Service Representative
$35,000 per year

Zurich North America Photos

River to River team 2007
Chicago Marathon Team 2007
Time for Giving