Customer Service Rep. - Massillon, OH

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- Attracts potential customers by answering product and service questions;suggesting information about other products and services.

- Opens customer accounts by recording account information.
Maintains customer records by updating account information.

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Recommends potential products or services to management by collecting customer information and analyzing customer needs.

- Contributes to team effort by accomplishing related results as needed.

- Full time employment, Full hospitalization, Paid vacations.

- Wages are based on experience.

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

About this company
Carbonless On Demand Custom Printing Services Our printing company is located in Massillon, Ohio. We have been providing discount...