Patient Registration Specialist
Fresh Pond Physical Therapy - Queens, NY

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We are a growing community-based Physical Therapy company looking for a person with long term career goals

Currently there is an open position for a detail-oriented and experienced Patient Registration Specialist to join its staff. If you have a solid background in customer service and are looking for a tremendous opportunity to make a difference in the community while furthering your career, this is an ideal position for you.

Associate degree required. Your duties will include the ability to effectively manage the front desk, and work with staff members to maintain a high level of customer service and support.

The position requires that you are able to:
Perform data entry and prepare forms, documents and correspondence.
Verify the completeness of patients’ initial and ongoing registration forms
Enter accurate patient and insurance information into the patient management system
Verify medical insurance coverage
Obtain insurance authorizations
Handle heavy call volumes
Accurately record of payments received
Explain financial options to patients
Perform basic mathematical calculations
Maintain and balance a cash drawer as well.

All tasks must be performed with close adherence to both company rules and regulatory compliance.

Our ideal candidate will be:
Self-motivated with an outgoing personality
Great communication skills
Professional speaking voice
Strong organization and follow-up skills as well as attention to detail
Bilingual (Spanish / English) Helpful
This person must be able to work independently as well as work as part of a team with other staff members

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