We are currently seeking for a highly motivated, responsible, cheerful, team player, punctual, dependable, energetic w/ good personalities as a Dental Receptionist/Assistant for our dental office. A minimum of 2 years experience in dental office as a front desk coordinator and/or dental assistant is required. Candidate must be bilingual (Spanish), have good interpersonal skills and ability to multi-task.
Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to office policies
Answering phone call
Scheduling Appointments and maintaining appointment book .
Confirming Appointments, verify patient's insurance coverage.
Check patients in and out.
Present treatment plans to patients.
Assists front office and RDA teams when necessary.
Post charges and payments to patient accounts .
Follow up with patients that have pending treatment and no shows/cancellation of Appointments.
Maintain a clean and friendly waiting area for patients.