IT Ops Support Specialist
nextSource - Richmond, VA

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nextSource has an immediate consulting opportunity for an experienced IT Ops Support Specialist for our Fortune 500 Client in the financial services and banking industry. The position is located in Richmond, VA.

Pls note: the candidate must be completely flexible with scheduling as the schedule may be daytime, evenings, or overnight.

Provides management for the support, availability, operation, and recoverability of production systems. Includes functions in support of end user needs.

Includes production control, problem management, second- or third-level application production support, and other support for a variety of systems, such as OS390, data warehouse, Unisys, Unix, Linux,and Peoplesoft, among others. Also includes all functions to keep the enterprise computing complex (usually mainframe or server farm) responsive to end users’ needs, such as tape librarian and other storage-related duties.

Service Experience 5+ years
Financial Services experience 3+ years (strongly preferred)
Deep knowledge of diverse systems and platforms and exposure to new and emerging technologies
Mission Criticality: Demonstrated experience working on mission critical customer facing transaction systems
Troubleshooting: Advanced demonstration of diagnostic skills across a broad number of technologies and platforms
Ability to effectively communicate across multiple levels (Executive Sponsors to team members); Ability to communicate technical issues to non-technical individuals
Demonstrated ability to work with and coordinate efforts amongst multiple outside third parties

If this role is a fit with your experience and interest please forward a copy of your resume along with hourly rate requirements to JoAnne Wilson

I look forward to speaking with you soon!


Indeed - 10 months ago - save job