Sales Support Specialist
nuCourse Distribution - Garden Grove, CA

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Consumer electronics distributor seeks Sales Support Specialist
Sales Support Specialist
nuCourse Distribution, Inc.
Summary
Founded in 2008, we’re the world’s fastest growing distributor of consumer electronics. (Or at least, we’re pretty sure we are. Turns out most other distributors won’t actually show us their financials.)

Do you want to be part of a company that has grown nonstop since its birth, regardless of what the economy has done?
Do you care deeply about the relationships you build with co-workers, vendors, and customers? Do you want a company that really cares about you?
Do you like a team that makes itself efficient using the latest technology?
Do you often ask yourself, “How could I do what I do better and faster?”
Do you have ideas that would make a huge difference, if the powers-that-be would listen?
Do you enjoy seeing the effects of your ideas and actions ripple across the entire industry?

If you answered yes to the above, read on!
Duties

Review sales order for accuracy and custom pricing
Respond to eta, tracking requests and back orders from customers
Manage inbound customer phone que
Manage back order report and offer sku replacement
Create setup sheets for new customers
Answering emails and phone calls when a sale representative is out of the office
Provide product mix support by pulling sku information and/or image for the sales represenative
EDI implementation support
Review receiving report for hot skus and communicate updates to the sales team
Attend all product trainings to better support the channel
Enter return material authorizations
Issue call tags for all mis-shiped items
Qualify leads and assign to sales representatives
Notify sales representative and customer of a discontinued item and offer a replacement item
Other duties assigned

Experience and Skills

High school diploma or equivalent required
One year of administrative support work experience, preferably in a consumer electronic accessory field
Intermediate computer proficiency and skills Microsoft Office including Word, PowerPoint, Excel, and Outlook

Compensation

Competitive compensation package includes salary, medical / dental / vision benefits, profit share, and 401(k). Please include compensation history with your resume.


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