I would like to share my opinion as well as information about my experience working at ACS.
The hiring process was great. All the employees, trainers, and upper management were wonderful. Starting pay could be increased due to the stress of the center and we actually had a girl have a serious panic resulting in hospitalization.
I worked there for near two years and advanced myself with my knowledge on my free time, thus making me a better employee, and a very well liked individual of the center.
I was by far the best rep on the floor at the time and we had several other amazingly intelligent people.
I was nominated by virtually every employee to apply for a supervisor position in which there were several of them becoming open. I applied, and was basically laughed at and told that I dont have enough experience.
Many people who were below me got promoted to this position and myself as well as a few other people with more knowledge in the service and product we offered, were denied the position.
I was always ahead on training, learning it before it was ever told that we would be training on it, and I would actually help during training classes, to get other familiar with the new services.
But yet, I was screwed. Me and just about all my coworkers. I put my two weeks in, and was fired two days before because I offered to stay and work many hours on my days off so that I could help the company. They first said they could accommodate me and two days before my resignation, I was told they could not.
I told my supervisor I quit. Next day he called, saying because I didn't show up he was filing my term papers.
This company is a company you can work for if you cannot find anything else and I originally thought it would be a good company to work for. We have all got screwed, they increse work hostility, and they also stole my 1k incentive pay because I didnt finish working through the end of the last month.
The benifits are HORRIBLE!