What's the company culture at ADP?

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Host

Every business has it's own style. What is the office environment and culture like at ADP?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at ADP?

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Raider in Wellesley Hills, Massachusetts

85 months ago

Business casual during the week, jeans on Friday also shorts, during the summer. They have get togethers on Fridays and special occasions, it depends on your unit and team. Depending on what you do in ADP you can be very busy. It's all about taking care of the client, taking care of business. Some days are slower than others. When you start helping clients, you will have had some decent training on the products and there is a great group of people to help you along. With this company you can go as far as you like, while your here dig in, learn, share, be a team player. Is not bad.

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Linda from Roseland in Califon, New Jersey

85 months ago

Sweatshop in Roseland.

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vlclove in Massachusetts

81 months ago

Raider in Wellesley Hills, Massachusetts said: Business casual during the week, jeans on Friday also shorts, during the summer. They have get togethers on Fridays and special occasions, it depends on your unit and team. Depending on what you do in ADP you can be very busy. It's all about taking care of the client, taking care of business. Some days are slower than others. When you start helping clients, you will have had some decent training on the products and there is a great group of people to help you along. With this company you can go as far as you like, while your here dig in, learn, share, be a team player. Is not bad.

How does ADP treat their employees? Are they supportive, do they promote from within, and do they offer a diverse environment?

thanks

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marclaire in Salt Lake City, Utah

75 months ago

I had a horrible experience working for ADP. There was no training, even though I proactively sought it weekly, sometimes daily, over the year I worked there. The culture is a churn environment, and they do virtually nothing to make you feel like anything more than a number. I would STRONGLY encourage all of those considering ADP for employment to reconsider.

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Kevin Z in Parsippany, New Jersey

74 months ago

I STRONGLY agree with Raider. I've had 12 weeks of training and ADP is a very training focused & oriented company. You have to be well trained to handle complex payroll processes. And after the initial training, there are team members and tech specialists there to answer and help you. It's not easy, but the help is there.

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SlimCutie 72 in Baltimore, Maryland

64 months ago

Host said: Every business has it's own style. What is the office environment and culture like at ADP?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at ADP?

ADP is what you make it .. of course the replies will run the range of love it .. hate it or .. it's ok .. I use to work for ADP in Major Accts for over 10 years .. when I first started I loved it.. the company made tons of money and the ee's rec'vd turkeys and hams for Easter, Thanksgiving and Christmas but things got tight and we had to do more with less, so the Customer Svc turned into a numbers and production game and they started hiring more and more young people .. the salary enticed them but Payroll and related questions are not 3 min calls like in most call centers so the turn over became high and the folks that have been there for 25 plus years started to leave or were forced out. Working for ADP depends on the location, Department. Some regions have a very structured training .. others do not .. I know our focus was to get the rep trained enough to take some calls for all others they could build a case and push it along ....

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SlimCutie 72 in Baltimore, Maryland

64 months ago

marclaire in Salt Lake City, Utah said: I had a horrible experience working for ADP. There was no training, even though I proactively sought it weekly, sometimes daily, over the year I worked there. The culture is a churn environment, and they do virtually nothing to make you feel like anything more than a number. I would STRONGLY encourage all of those considering ADP for employment to reconsider.

Yes I have seen this happen as well .. especially during year end time .. where the calls need to be answered and taken out of queue .. ADP is not a typical call center .. the complex calls that come in .. ADP should be set up like a help desk .. one and done questions can come in .. " Where is my payroll? , when is my nest transmission date? along with , I need to do an ammendment for 150 of my EE's starting from 1st quarter and w-2's are already printed up.. the customer questions run the gamut and when you are beating the reps in the head about their handle time or poor adherence to the schedule .. Reps get tired of this day in and day out .. they quit .. use STD/ FMLA .. or bide their time until another job opens up else where .. What I have found is most of my former co workers have been at ADP so long that they felt i should be "happy" to work for a leader in the industry, which I was .. but the position no longer challenged me and I didnt care enough stay .. now I can say my resume has 2 well known companies and leaders in their respective industries. It was just time for me to leave ADP and it seems I did in a good time .. my location went thru a major recontruction of leadership and my former peers had to re apply for their jobs due to the combing of 2 regions. so as with anything .. the grass may/may not always be greener on the other side .. but it still needs to be cut !

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ezdoesit in SF Bay Area, California

40 months ago

vlclove in Massachusetts said: How does ADP treat their employees? Are they supportive, do they promote from within, and do they offer a diverse environment?

thanks

Bottom line at ADP is all about...bottom line You are treated as a worker and no more. It does not matter what kind of person you are, your goals, your future, your life, nor your time of service and dedication to them, it's bottom line! And trust me I know...

I was a 26 year employee who was called in one day and told my work was no longer needed, asked for my security badge, and escorted out the door! No severance pay, no early retirement offers, no nothing, not even a thank you! Now some of you may be thinking, "This guy must have been screwing up over the years and was just a bad employee." No this 26 year ADP veteran was awarded many times with "The Presidents Award", "Perfect attendance Awards", "Peer to Peer Awards", recognition for outstanding work in many areas, winner of free trips for best this, or best that, and on and on, it did not matter to them on that last day. I was a 55 year old male that was tossed to the curb with nothing, and needing to start my employment career from the beginning again! And what about ADP? They never thought of looking back, just looking at their requirements for double digit growth each and every year, just that bottom line...

If you think this company will hire you, then help you, and watch out for you, you better think twice. And I highly suggest, if you do sign on with them, you netter have a back-up... bottom line.

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ezdoesit in SF Bay Area, California

40 months ago

vlclove in Massachusetts said: How does ADP treat their employees? Are they supportive, do they promote from within, and do they offer a diverse environment?

thanks

Bottom line at ADP is all about...bottom line You are treated as a worker and no more. It does not matter what kind of person you are, your goals, your future, your life, nor your time of service and dedication to them, it's bottom line! And trust me I know...

I was a 26 year employee who was called in one day and told my work was no longer needed, asked for my security badge, and escorted out the door! No other job offers among the more than 600 positions at my office, no severance pay, no early retirement offers, no nothing, not even a thank you! Now some of you may be thinking, "This guy must have been screwing up over the years and was just a bad employee." No this 26 year ADP veteran was awarded many times with "The Presidents Award", "Perfect attendance Awards", "Peer to Peer Awards", recognition for outstanding work in many areas, winner of free trips for best this, or best that, and on and on, it did not matter to them on that last day. I was a 55 year old male that was tossed to the curb with nothing, and needing to start my employment career from the beginning again! And what about ADP? They never thought of looking back, just looking at their requirements for double digit growth each and every year, just that bottom line...

If you think this company will hire you, then help you, and watch out for you, you better think twice. And I highly suggest, if you do sign on with them, you netter have a back-up... bottom line.

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The Truth in Los Angeles, California

37 months ago

Ezdoesit, what you posted is far too common as ADP. ADP is filled with managers who not fit to lead anyone. While not all of them are incompetent, but I would say most of them at the La Palma center are the epitome of lost. They love to focus on what you have done wrong. If you aren't a complete lemming or have a family high in the ranks, then you will have a tough time at ADP. The favoritism and nepotism is beyond absurd. It's no wonder ADP gets sued so much by former employees.

To answer Vlclove's questions, it's simple. Vlclove, ADP treats their employees like garbage, unless you have high ranking family or if happen to be a complete and utter lemming.

As Ezdoesit said, I am not an employee that has poor work ethic. I have received awards and so forth also, but if management wants you gone then you will be gone. They will nitpick everything you do in the hopes you quit.

I'll end it here because I could go on for weeks even months talking about how poorly ADP treats employees.

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The Truth in Los Angeles, California

37 months ago

Linda from Roseland in Califon, New Jersey said: Sweatshop in Roseland.

Pretty much the same in La Palma, Linda. It's who you know that gets you ahead at ADP. Qualifications are rarely taken into consideration.

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KALA in Alpharetta, Georgia

36 months ago

It is unfortunate you feel that way about ADP. My experience with ADP was much different. I pride myself on my work ethic and motivation that I do whatever possible to obtain my goals. I have seen success and been rewarded by management. I believe with a positive attitude and perspective you can accomplish huge success within ADP and get promoted or rewarded.

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lee.pearce@adp.com in East Hanover, New Jersey

30 months ago

Host said: Every business has it's own style. What is the office environment and culture like at ADP?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at ADP?

Great questions!! Depending on the department.. it differs. It's pretty much business casual and jeans on Fridays. But again, it depends, if there is a big meeting, especially in sales.. then it might be suits or at least on the more business side of business casual. Sales tends to be more dressy then casual but not an atmoshphere of suits daily, thats for sure. As far as happy hours.. ah.. yes!! Some of my best friends I have met at work.. and we meet offsite after business hours for drinks and or dinner. Again, it depends on the office but there's a lot of team work and being collaborative in nature is a must to make it ADP. With that comes working hard together and celebrating your successes :-).

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ReallyQuickFixIt in Florenceville, New Brunswick

9 days ago

ADP Roseland NJ - this is a difficult culture - its ok if you're a connected italian or a refugee from odessa otherwise its a closed shop ; Executives coming in from other states have had their heads handed to them in a few years (and ins one cases their elbows broken) ; If its an expertise they don't have then they will bring in the foriegn SME pick his brains and then construct a mechanism to legally can-him. People live in fear in this company they keep people they really dont like and just torture them. The culture does not allow for sharp growth but only those who can play the game - innovation is stripped from the innovator quickly

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