ADT Security Services Salaries, Bonuses and Benefits.

What are the average starting salaries, bonuses, benefits and travel requirements like at ADT Security Services?

What do you like best about working at ADT Security Services? Are there any great perks or special treats for employees?

This is a churn and burn employer... few leads and mostly foot work leads. So much turn over.. poor training... avoid it if you can,.

I agree completly. I dont understand why a company as large as this one pays sales commision only. With gas at 3 and a half bucks a gallon its not worth going to the interveiw let alone working as a job.

I just got an offer as a custom home sales rep with ADT. I am excited for the opportunity to work for the top name in security in the world, but also a little bit nervous about the working environment, and the pay from what I see on these threads. I was told I could make alot of money if I just apply myself, and work hard. Anymore feedback from anyone who works (worked) for the company as a sales rep? Any info would be much appreciated. I start Tuesday 8/05. Thanks!

Custom Reps are on a different pay scale than Resi-reps. Generally in Custom you can make a little more money. With Resi-Reps it is all about the amount of units, so you need to process more units a month to make the same amount. Custom your dealing with mostly individuals with money(Need to shoot for over$2000/unit). With normal Resi it is a crap shoot. The leads are not really screened the way they should be. Make sure you have a good install department otherwise it can kill deals with problems. Charge backs can kill you if the customer you sold does not get installed or changes their mind before install.
You do have to work extremely hard to make a decent amount. There is also massive competition out there that are willing to offer a cheaper price. Build the value is the way to get it done. Generate your own sales. Do not rely strictly on company leads especially during the winter. There are good things and bad things about working as a sales rep w/ADT.

Sales Driver in Manassas, Virginia said: Custom Reps are on a different pay scale than Resi-reps. Generally in Custom you can make a little more money. With Resi-Reps it is all about the amount of units, so you need to process more units a month to make the same amount. Custom your dealing with mostly individuals with money(Need to shoot for over$2000/unit). With normal Resi it is a crap shoot. The leads are not really screened the way they should be. Make sure you have a good install department otherwise it can kill deals with problems. Charge backs can kill you if the customer you sold does not get installed or changes their mind before install.
You do have to work extremely hard to make a decent amount. There is also massive competition out there that are willing to offer a cheaper price. Build the value is the way to get it done. Generate your own sales. Do not rely strictly on company leads especially during the winter. There are good things and bad things about working as a sales rep w/ADT.

Thanks for the feedback. I've been with the company 5 months now, and haven't made nearly enough to adequately support a family. I'm hanging on by a thread with this job now, unless things really pick up bigtime...I know like you said you can't depend solely on the company leads, but I've had 2 in the last 3 weeks, and both people wanted a FREE swap out of their keypads! With the economy the way it is, I just don't know if it will work out. Full commission is a joke too....if they want less turnover, they should seriously consider even a SMALL base salary...

Are the Small Business Sales jobs at ADT good? I just went to an interview and am wondering if it is as low-stress as I was told.

UGA4ever in Jackson, Mississippi said: Are the Small Business Sales jobs at ADT good? I just went to an interview and am wondering if it is as low-stress as I was told.

I can't really speak for small biz since I do residential, but it's not really low stress when you have to sell to make any money...I think over time with experience, as you get better and gain referrals from knowing people, the stress would go down I'm sure. I will say, although it takes time to start making consistent money, the commissions are pretty high, and they have reward programs and other incentives as well too. It's all what you put in...for me it's tough right now, but I'm sure things will pick up.

Looking for some honest advice here so any/all comments are more than welcome. I just had a meeting with a local Sales Manager at an ADT office. As someone with primarily an Operations background, I walked in very nervous and skeptical. After speaking with the guy for about an hour, most of my reservations waned. The big "soother" was the fact that he really pushed the idea that sales reps don't have to generate the majority of their leads. Instead, they're generated in a scheduling format by a company called Telmar. Those calls are generally expected to break down as 1/3 sale, 1/3 no sale and 1/3 "maybe." At that point, you are expected to generate only 4 extra referrals (forgot the term he used) from your customer contacts. He also stated that $50K is easy and expected but many earn at least $75K. Again, I don't know the outside sales game (only been involved with inside sales for higher end products like Oreck). So, hit me with some straight answers Indeed users!

24601 in Albany, New York said: Looking for some honest advice here so any/all comments are more than welcome. I just had a meeting with a local Sales Manager at an ADT office. As someone with primarily an Operations background, I walked in very nervous and skeptical. After speaking with the guy for about an hour, most of my reservations waned. The big "soother" was the fact that he really pushed the idea that sales reps don't have to generate the majority of their leads. Instead, they're generated in a scheduling format by a company called Telmar. Those calls are generally expected to break down as 1/3 sale, 1/3 no sale and 1/3 "maybe." At that point, you are expected to generate only 4 extra referrals (forgot the term he used) from your customer contacts. He also stated that $50K is easy and expected but many earn at least $75K. Again, I don't know the outside sales game (only been involved with inside sales for higher end products like Oreck). So, hit me with some straight answers Indeed users!

Let me start by saying that I left ADT a few months back as a resi sales rep to pursue a different path in the steam engineering industry. The reason being, that I have a baby and alot of expenses, and the down economy really took a toll on me financially. Not to scare you, because you might be in a better market, and the economy seems to be looking up somewhat now. I would have to agree with what the manager told you for the most part, although it looks like he might have made it sound easier than it is. If you stay with it for awhile, 4 SG's a month shouldn't be too hard to accomplish, but at first with no customer base it is pretty difficult, but again that depends on your market. Your marketing abilities really have to come out to be able to do it, and here's the kicker...the bulk of the Telmar leads are given to the reps with the highest SG numbers, so if you're lacking in that dept. consistently, you won't get as many as they will. Cont......

rhaydon in Massachusetts said: Let me start by saying that I left ADT a few months back as a resi sales rep to pursue a different path in the steam engineering industry. The reason being, that I have a baby and alot of expenses, and the down economy really took a toll on me financially. Not to scare you, because you might be in a better market, and the economy seems to be looking up somewhat now. I would have to agree with what the manager told you for the most part, although it looks like he might have made it sound easier than it is. If you stay with it for awhile, 4 SG's a month shouldn't be too hard to accomplish, but at first with no customer base it is pretty difficult, but again that depends on your market. Your marketing abilities really have to come out to be able to do it, and here's the kicker...the bulk of the Telmar leads are given to the reps with the highest SG numbers, so if you're lacking in that dept. consistently, you won't get as many as they will. Cont......

Again, don't want to scare you here though because when you start out the Telmar leads are pretty plentiful, because you have to start somewhere and they need to see your abilities. I struggled with SG's though because the economy was at its worst at the time, nobody was interested it seemed and the Telmar leads were almost none existent. But I've seen alot of reps that have been in it for awhile making really good money and you pretty much make your own schedule which is nice especially if you have family. Good luck, I hope this helps.

Rhaydon, I just received an offer in the custom homes division
What is it really like? How much can I expect to earn per month take home? I'm really looking for a flexible schedule and would be happy making a minimum of $3000 per month after taxes. Is this possible? Are you reimbursed for car, cell? Will I receive a laptop? Do the managers micro manage reps? Are you really working with multi-million dollar homes? Sorry for asking so many questions
but i've been looking for a job for 6 months now and I'm really getting desperate. Any response will be appreciated.

24601 in Albany, New York said: Looking for some honest advice here so any/all comments are more than welcome. I just had a meeting with a local Sales Manager at an ADT office. As someone with primarily an Operations background, I walked in very nervous and skeptical. After speaking with the guy for about an hour, most of my reservations waned. The big "soother" was the fact that he really pushed the idea that sales reps don't have to generate the majority of their leads. Instead, they're generated in a scheduling format by a company called Telmar. Those calls are generally expected to break down as 1/3 sale, 1/3 no sale and 1/3 "maybe." At that point, you are expected to generate only 4 extra referrals (forgot the term he used) from your customer contacts. He also stated that $50K is easy and expected but many earn at least $75K. Again, I don't know the outside sales game (only been involved with inside sales for higher end products like Oreck). So, hit me with some straight answers Indeed users!

I interviewed with the company today and it sounded very similiar to the interview you went through. She explained the SGL's, ect... I went away thinking they required quite a bit of structure from the reps. More than I am used to, and made it very clear that a 60-70 hour work week was expected. Went as far as to say they would not except a 40 hour week. Saturdays were expected as well. Don't know if i'll get the offer .....don't know if i'll take it. Any more thoughts would be appreciated.

The Rooster in El Paso, Texas said: I agree completely. I don't understand why a company as large as this one pays sales commission only. With gas at 3 and a half bucks a gallon its not worth going to the interview let alone working as a job.

Rooster..It's very rare to find an outside sales job that pays anything other than straight commission because you're relatively unsupervised and the company doesn't make money unless you sell something. There is a give an take with regard to potential commissions and freedom vs. salary and having a task master..just my 2 cents.

My question is how much on average can a person expect to make per sale selling to businesses. At least a ball park number would be fine. I've been in B2B outside sales as an independent contractor and even as a sales office with my own reps for 8 years. Getting my own leads isn't a problem as I already know how to prospect and have my own phone reps too. I'm looking at selling for ADT more as a way to add another product to my bag. I currently sell point of sale systems, digital video surveillance and payment processing and am making good money plus residual from those things. I'm wanting to make sure that selling ADT won't take away from my other sales and if the commissions aren't good enough I may not want to do it. My second question is how labor intensive is it for a rep. I'm looking for a sale where I can close it, turn in my paperwork and know that everything else is taken care of (obviously I will follow up I just have some really labor intensive products that I already sell that are very high profit and I don't want to over extend myself. For example, selling a point of sale system(s) may be worth 4-5k per unit to me but also takes literally weeks to program, install and train the customer on.

I was out of work since the beginning of this month!! I just got hired on with ADT ( 10 months out of work) for Special Services Sales Rep. It went down like this..
1.Anwsered a job on Monster.com
2.Recieved a call back ( one week almost exactly )
3.Taked to a Senior rep. who forwared my info to another rep in my area. That was on Friday set appointment for Monday. Had to go online and fill out a 40 question phyc test and then a offical ADT employment app (online)
4.Monday formal interview (met at Anahiem office)
5.Totally hit it off with my Sales Manager that day .. Offered employment on phone later that day! Received email info... (letter offer employmenent discription ect.)
6.Next day had to sign more paperwork/ background info/ and pee in cup
7.Start Training its a accelerating scale of production sell 2 units your first month and a gradual increase during the next 20 weeks of employemnt.
(Training wage decreases as production increases)

Benifits are as follows almost 4K a month (while training) wage for the frst 16 weeks of employment. Make extra money on selling other products and get comp. for travel and cell phone is paid for (if under 100 dollars a month - metro pcs is $40 - 50 unlimited ) Roughly I have to sell 3 units a week minimum... by my 20th week 12-13 units a month?
Some of thoes leads are company generated... so what if I have to knock on doors... have you seen thoes kids in the parking lots trying to sell a candy bar. How about a blanket in the parking lot?

Think about it, car salesman have to sell the second most expensive item someone will ever own in their life next to their home... and the average sales guy/gal sells 6-10 a week... with ADT you get Health and dental after 30 days A retirement plan 401k they match dollar for dollar!
Not bad, the most I have ever made was 9 bucks a hour! Hey I will post a reply to my add in 3 months and tell you the scoop all take care best luck to all in this economy.

Camaroguy22 in Southern California - High Desert, California said: I was out of work since the beginning of this month!! I just got hired on with ADT ( 10 months out of work) for Special Services Sales Rep. It went down like this..
1.Anwsered a job on Monster.com
2.Recieved a call back ( one week almost exactly )
3.Taked to a Senior rep. who forwared my info to another rep in my area. That was on Friday set appointment for Monday. Had to go online and fill out a 40 question phyc test and then a offical ADT employment app (online)
4.Monday formal interview (met at Anahiem office)
5.Totally hit it off with my Sales Manager that day .. Offered employment on phone later that day! Received email info... (letter offer employmenent discription ect.)
6.Next day had to sign more paperwork/ background info/ and pee in cup
7.Start Training its a accelerating scale of production sell 2 units your first month and a gradual increase during the next 20 weeks of employemnt.
(Training wage decreases as production increases)

Benifits are as follows almost 4K a month (while training) wage for the frst 16 weeks of employment. Make extra money on selling other products and get comp. for travel and cell phone is paid for (if under 100 dollars a month - metro pcs is $40 - 50 unlimited ) Roughly I have to sell 3 units a week minimum... by my 20th week 12-13 units a month?
Some of thoes leads are company generated... so what if I have to knock on doors... have you seen thoes kids in the parking lots trying to sell a candy bar. How about a blanket in the parking lot?

Think about it, car salesman have to sell the second most expensive item someone will ever own in their life next to their home... and the average sales guy/gal sells 6-10 a week... with ADT you get Health and dental after 30 days A retirement plan 401k they match dollar for dollar!
Not bad, the most I have ever made was 9 bucks a hour! Hey I will post a reply to my add in 3 months and tell you

Are you still with ADT? How is it going. I am looking at the as a potential employer.

Thanks!

THREE MONTH UPDATE - - - I am still with ADT since late November. I am a HHSSR Home Health Specialty Services Representative (official title)I install the Companion Units, better know as (PERS) Personal Emergency Response Systems. I have surpassed the minimum requirements for the sales quotas. I work with a great manager I meet /work with a great team. I believe the reason why I am doing so good is because I honestly bring a positive attitude and want to do the absolute best job possible every day. I meet with business owners / office executives establish partnerships / referral partners / and promoters. My office is my car, make sure you got a cost effective car. I am not supervised other then a daily report of my actions and a morning confrence call with my team. I have a exclusive operating area that work in. Low stress... Very Important..... I am in my 30's I had about 2 dozen jobs in various careers. This is the absolute best job I have been introduced to. I am in Southern California so if anyone reading this wants to work at a great company let me know I will be glad to talk to you and refer you over...slindstrom@adt.com

Someone asked why is there such a large turn over? Its a sorting process you have to go through a barrel of apples ( reds,greens & rotten's ) Maybe your a red apple or green apple... Red apples please apply green and rotten apples... (It's sales, and if you dont like sales then it's probably not for you.) Everyone... good luck out there.

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at ADT Security Services?

What do you like best about working at ADT Security Services? Are there any great perks or special treats for employees?

No, treated poorly. Lousy training by big ego trainers, fight to get commissions, few leads, what was promised is not true, managers care only about sales not helping, lots of silly sales meetings and teleconferences.

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at ADT Security Services?

What do you like best about working at ADT Security Services? Are there any great perks or special treats for employees?

less than they promise

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at ADT Security Services?

What do you like best about working at ADT Security Services? Are there any great perks or special treats for employees?

leaving ADT is the best perk.

UGA4ever in Jackson, Mississippi said: Are the Small Business Sales jobs at ADT good? I just went to an interview and am wondering if it is as low-stress as I was told.

high stress, lousy commissions, few leads, no help from managers, lots of meeting and teleconferences with no info, lots of pressure.

cgipson in Hattiesburg, Mississippi said: I interviewed with the company today and it sounded very similiar to the interview you went through. She explained the SGL's, ect... I went away thinking they required quite a bit of structure from the reps. More than I am used to, and made it very clear that a 60-70 hour work week was expected. Went as far as to say they would not except a 40 hour week. Saturdays were expected as well. Don't know if i'll get the offer .....don't know if i'll take it. Any more thoughts would be appreciated.

few leads, lousy training, lots of pressure, fight to get commissions, little help in getting info, and little help in getting installs

UGA4ever in Jackson, Mississippi said: Are the Small Business Sales jobs at ADT good? I just went to an interview and am wondering if it is as low-stress as I was told.

**********WARNING********WARNING******************ALLLLLLLL BADDDDD*****
stay away from this company, I went to work for them in Oct of 2011 and spent the next three months trying to be sent to the "adt university" to complete my training which consisted of being put in front of a computer by my manager to do "modules" and then told to start setting my own appointments by telephone by asking people if their current alarm system allowed them to monitor their business by remote access, 90% of the phone numbers that I called were already registered on the do not call list and the ones that were not told me to pound sand and hung up on me. The management at this company holds "come to jesus" conf calls every day at 4:15pm where they belittle you if you did not get your 40 calls in within the first three hours of your work day or set 4 appointments, and may god have mercy on your soul if you didn't sell anything for the day...these clowns also over charge the small business owners for the equipment so if you happen to come up against a dealer who is selling the basic alarm system for the $99.00 price guess what----your viewed as ripping them off by the customer. Bottom line is that you should do yourself a big favor and NOT go to work for this company because in the end you would make more $$$$ selling ice cubes to eskimos.

run as fast as you can away from this company they are a joke, 30 plus years of selling and this is without a doubt the most horrific employer that I have ever worked for.

If you are even considering ADT here are a few things you should understand before you start....
You absolutely must have no problem with Making 50 phone calls per day, good news is they provide you with a Sales Genie account to prospect lists of people, the bad news is when you call most people have already been hit on by ADT in some form. What they dont tell you is there is another company selling ADT called Protect your Home. They sell systems cheaper than you can sell them under the Authorized Dealer rouse. In reality I think Protect your Home is owned by ADT. If you dont mind making 50 calls per day, And Tuesday nights is call night Prepare to do 100 calls from 6 to 8 and this is MANDITORY...
Also be prepared to go canvass neighborhoods knocking on doors. Coordinated activity again Manditory. Why you ask? Because you need to have 5 Self Generated Sales per Month. If you fall short you will not receive any company provided leads. Yes they cut you off. Matter of fact fall behind and you are chasing it because you are expected 1 self generated sale per week so if it is week 2 and you get one better get the other or no company leads. Now when you do get company leads you would think this is a good opportunity, not so fast. Fact is the telemarketing side works to sell ADT without a visit from you. Only when they cannot sell them on the phone do they schedule an appointment. I believe some people make the appointment only to get them off the phone. Many times you will drive hours to a scheduled appointment only to discover nobody home or amnesia about the appointment or only the wife and decision needs the husband. The 80 dollars, taxed, they give a week for gas barely covers your expense. Be prepared to go in the hole just driving from appointment to appointment.
As mentioned in previous posts the training consists of sitting in front of a computer to do modules for a week. After a few weeks they fly you for a week training where you must perform cheesy scripts

The good news however is if you want to earn 50K to 100K per year it is possible, there are guys making this money. They have figured out how to get referrals or they know lots of people and they self generate alot of their own business. It isnt impossible, people are doing it. I am just telling you that if you despise making phone calls to strangers soliciting appointments, knocking on strangers doors and working Nights and Saturdays, driving to Ghost appointments, then ADT is not going to work for you. Fortunately for myself I received a call from another employer I had been working on prior to my ADT experience and out of the blue was offered a real base pay, real commissions, a good Monthly Auto Allowance plus fuel expense by receipt. I will make just as much or more than ADT, I will work less hours, control my own schedule. Actually shouldnt say I will, I am is more like it.

Oh on final note, ADT is in process of splitting off from TYCO. They are looking to be sold so pressure is on Sales right now so the company looks more attractive. But once sold what happens next? Benefit plans could change, Expectations could change. Uncertain future, each day letters would arrive talking about who was loosing their job, not sales but still if support groups are nervous about their job how does that translate when you need support? Just be cautious before you jump in. Closing, I made more money on Unemployment than I did in my 3 months at ADT. I thought I was finally successful in getting infront of a decision maker and gaining employment. Instead a warm pulse and clean record would have easily gotten the job........

I just went to an interview with a security company that sells ADT. They are not offering any weekly training pay to start. ADT itself will pay you $2000 the first month and $1500 each month thereafter for another 4 months. Plus a cell and gas allowance. Why the reseller isn't offering anything makes me wonder if they are legit. Can anyone comment?