Hiring Process At AT&T

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heartlessatbest in Mishawaka, Indiana

41 months ago

landicho in Willowbrook, Illinois said: I did my f2f interview last week and status still stuck at "forwarded resume to hiring manager for review" for quite some time now back to january when they first did the phone screening with me. How long should I give them after the interview? This is for a corporate position

I had an interview with a hiring manager and mine is still at the same as yours, but I have a second interview in the morning. I don't think you have anything to worry about. My hiring manager originally told me it would take 3 - 5 business days, but can sometimes take longer depending on the other people applying for the position.

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Yxo411 in Tacoma, Washington

41 months ago

Was told I been selected by the store manager herself but had to take a bilingual test so I can get an offer. Took the test a week ago and haven't heard anything yet sheeeesh this is the longest I ever waited to get aboard a company. I applied jan. 9th also my application submission says "completed"

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kevinez in Macon, Georgia

41 months ago

Its seems like a lot of people have questions about the job status like I did and since this forum helped me out so much I will TRY to offer some insight although it can vary greatly so this is not a end all be all list.

NOT QUALIFIED = Of course you know what this means, mostly means you didnt pass personality test. NOT SELECTED = Passed Test, someone HR looked at your resume and didnt think you would be a good fit OR they selected enough candidates before they got to your resume. Apply to every opening in your area and hope they pull your resume before fill their candidate list the next time. MET MINIMUM QUALIFICATIONS = you passed test. HR looked at resumes and you might be good fit but no decision on interview yet or you could have possibly had a recent phone interview. RESUME FOWARDED TO HIRING MANAGER = You have been selected to interview with the HM or you have already interviewed with HM maybe even the store manager, etc. This will be your status until they select who to hire for the job including after they make job offer and during your background check so be patient with this one. COMPLETED = From personal experience mine didnt say this until after I passed BG check and I recieved the confirmation email staing so.

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kevinez in Macon, Georgia

41 months ago

I have co-workers that had all three interviews in one day and started training the next week and others whose status said "forwared to hiring manager" for 6 months. I was told to expect a call within three days after my store manager interview and I didnt hear anything for 5 weeks and I was puzzled becuase I knew I had a great interview. I know others may have had different experiences but if you impressed them they will call even if it takes a while.

Good luck to all!

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Tesh in Kansas City, Missouri

41 months ago

[QUOTE who="KevinEZ in Macon, Georgia
NOT QUALIFIED = Of course you know what this means, mostly means you didnt pass personality test. NOT SELECTED = Passed Test, someone HR looked at your resume and didnt think you would be a good fit OR they selected enough candidates before they got to your resume. Apply to every opening in your area and hope they pull your resume before fill their candidate list the next time. MET MINIMUM QUALIFICATIONS = you passed test. HR looked at resumes and you might be good fit but no decision on interview yet or you could have possibly had a recent phone interview. RESUME FOWARDED TO HIRING MANAGER = You have been selected to interview with the HM or you have already interviewed with HM maybe even the store manager, etc. This will be your status until they select who to hire for the job including after they make job offer and during your background check so be patient with this one. COMPLETED = From personal experience mine didnt say this until after I passed BG check and I recieved the confirmation email staing so.

Very helpful, mine is only stuck at Met Minimum Qualifications since yesterday. ugh im so impatient.

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jreid in Brooklyn, New York

41 months ago

KevinEZ in Macon, Georgia said: I have co-workers that had all three interviews in one day and started training the next week and others whose status said "forwared to hiring manager" for 6 months. I was told to expect a call within three days after my store manager interview and I didnt hear anything for 5 weeks and I was puzzled becuase I knew I had a great interview. I know others may have had different experiences but if you impressed them they will call even if it takes a while.

Good luck to all!


should u keep in contact with hr while u wait

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Tesh in Kansas City, Missouri

41 months ago

so sad!! Got a call back, did the phone interview and was almost right through the door until I informed the Hiring Manager that I am currently a full time college student :( He told me due to the way training is set up to reapply in the summer!!! How long does the assessment answers stay in the system?

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Missy in Middletown, New York

41 months ago

@Tesh apply again, just use a different email. You don't have to wait 6 months. Good luck.

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KJREYES

41 months ago

Tesh in Kansas City, Missouri said: [QUOTE who="KevinEZ in Macon, Georgia
NOT QUALIFIED = Of course you know what this means, mostly means you didnt pass personality test. NOT SELECTED = Passed Test, someone HR looked at your resume and didnt think you would be a good fit OR they selected enough candidates before they got to your resume. Apply to every opening in your area and hope they pull your resume before fill their candidate list the next time. MET MINIMUM QUALIFICATIONS = you passed test. HR looked at resumes and you might be good fit but no decision on interview yet or you could have possibly had a recent phone interview. RESUME FOWARDED TO HIRING MANAGER = You have been selected to interview with the HM or you have already interviewed with HM maybe even the store manager, etc. This will be your status until they select who to hire for the job including after they make job offer and during your background check so be patient with this one. COMPLETED = From personal experience mine didnt say this until after I passed BG check and I recieved the confirmation email staing so.

Very helpful, mine is only stuck at Met Minimum Qualifications since yesterday. ugh im so impatient.

Be very patient, it could take like 3 weeks before you hear something from them. I got stuck on that status when i received a call and answer a couple questions about my last job and she also said I the next step for me is a face 2 face interview.The recruiter said she will call me again in the same week to give me details about the interview. I got stuck in that status for 3 weeks. Then at last I got my call to set up the interview. So have faith and if tthey said they wil call you you will get your call. Its just about time. I got my interview yesterday the interviewer said I did a very well interview and also said I will get my call to perform the drug test and the background and get my job offer. So be patient my friend

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Question in Denton, Texas

41 months ago

I applied for a Customer Service job recently and on Tuesday I did the computer test. I was told I did excellent and they took me down to interview with 2 managers.

Wednesday I got an email wanting my social and took a survey about tax credits. The web page said they would contact me in 24 hours, and we are past that.

The application asked if I had ever been convicted of a felony. I answered no. Last year I got a DWI. I was arrested and spent a night in jail. The case will not be prosecuted.

I assumed that I was in the clear, but some things I read say I might have some problems. Is it too late to disclose, or should I disclose? Will there be a second interview? When does the background check happen?

I do occasionally drink a beer, but have learned to stay home. Will the urine test detect this and disqualify me? Is the test for ETG or ETS?

Thanks for any input.

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Question in Denton, Texas

41 months ago

Question in Denton, Texas said: I applied for a Customer Service job recently and on Tuesday I did the computer test. I was told I did excellent and they took me down to interview with 2 managers.

Wednesday I got an email wanting my social and took a survey about tax credits. The web page said they would contact me in 24 hours, and we are past that.

The application asked if I had ever been convicted of a felony. I answered no. Last year I got a DWI. I was arrested and spent a night in jail. The case will not be prosecuted.

I assumed that I was in the clear, but some things I read say I might have some problems. Is it too late to disclose, or should I disclose? Will there be a second interview? When does the background check happen?

I do occasionally drink a beer, but have learned to stay home. Will the urine test detect this and disqualify me? Is the test for ETG or ETS?

Thanks for any input.

Additional Info: I checked and the DWI is not on the Public Records. Does the background check go deeper? DPS told me the only way to get detailed info is by submitting fingerprints.

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stevie in Louisville, Kentucky

41 months ago

I applied for a customer service position in a call center in Louisville, KY. I took the computer test on February 23, I had my interview on February 27. I had a great interview and the manager told me I would hear something he just couldn’t give me a time frame. Does anyone know the time expectancy for this type of position?

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landicho in Willowbrook, Illinois

41 months ago

Depending on the position it could take a few days or even over 2 months. I interviewed for a corporate position and as of last week, I was told no decision has been made and my status online has been on "resume fwd to hiring manager for review" for over 1.5 months now. I know they are still interviewing candidates. Worst part is the waiting game not knowing whether you`ll get accepted or not.

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stevie in Louisville, Kentucky

41 months ago

Yes that is the worst part. I know they are still interviewing as well as re-posted the position. They are offering several positions. I am just curious as to when they will let people know due to the new posting.

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landicho in Willowbrook, Illinois

41 months ago

To be honest I kind of hope they would limit interviewing potential candidates to a set timetable e.g. 2wks to a month. This way if a month has already passed and I have yet to get a call, I would know that they have already considered other applicants. They can leave you dead in the water for a whole two months making you second guess whether you`re still in running for the position while they continue to keep entertaining new suitors just to get their match and I do understand where they are coming from. I just hope if they feel like they already have others whose qualifications they are looking at more closely, they would let you know that they are no longer considering you vs. taking you for a ride all the way.

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Kira in San Antonio, Texas

41 months ago

I have a question if any of you can answer it, if my bf started training but due to pain in his hands was unable to pass one of the tests during training so he "quit" as they said he needed to do to stay in good standing. He has gone to the doctor got the issues taken care of and is ready to go back, can he reapply now or does he have to wait 6 months from when he left? He was really upset about having to leave, but everything is better now....thanks for any responses.

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BigSmoothie35 in Sonora, California

41 months ago

I went down to Oakland and passed the TMT II on 3-2-13 for Outside Plant Tech for AT&T. Has anyone that passed the test heard anything back yet? I keep reading horror stories about how long this process takes. Any words of encouragement.

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stevie in Louisville, Kentucky

41 months ago

landicho
yes I also wish they would let you know something. However I believe that they did not get enough candidates the first time. I am confused as to why then they wouldnt just let the people they want know and offer them the job then continue to search to fill the remaning positions. Some people will not wait the 2-6 months I have heard. so they are really wasting time and losing potiential employees.

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Bigsmoothie35 in Sonora, California

41 months ago

About 100 of us took the test 30 passed. I don't think it's a lack of candidates out here. I guess I'm just being to eager it's only been a week today. Just keep my fingers crossed I guess. But if anyone out in Cali that gets any word put up a post.

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landicho in Willowbrook, Illinois

41 months ago

The thing is they want the perfect match especially for their corporate positions. whether it takes them two weeks to half a year, they will corral all candidates then and make a decision. Not everyone has that long of a time. Potential candidates they might be looking might have already found another job. While there are A LOT of applicants, losing potential employees they already have interviewed in the process just negates any gain they hope to have made.

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stevie in Louisville, Kentucky

41 months ago

there where only about 20 maybe that passed the test here. hopefully we all hear something soon! good luck to everyone.

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heartlessatbest in Mishawaka, Indiana

41 months ago

I haven't posted in this thread in a while, but I got the job! I've already submitted my background check and drug test, but due to the fact that I lived in Canada for 95% of my life, I needed a bunch of additional things for them to get into my Canadian records for the background check. Offer is contingent, and since I have never had even a speck on my record and don't take any drugs at all, my training starts on April 8th in Indianapolis. Yay!!!

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Bigsmoothie35 in Sonora, California

41 months ago

How long did it take from the time you passed the tmt II test for them to contact you. Was it by phone or email? Congrats!

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Shelkd in Granger, Indiana

41 months ago

heartlessatbest in Mishawaka, Indiana said: I haven't posted in this thread in a while, but I got the job! I've already submitted my background check and drug test, but due to the fact that I lived in Canada for 95% of my life, I needed a bunch of additional things for them to get into my Canadian records for the background check. Offer is contingent, and since I have never had even a speck on my record and don't take any drugs at all, my training starts on April 8th in Indianapolis. Yay!!!

Congratulations! Is this for the UP Mall store?

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ThatGuy in Austin, Texas

41 months ago

So from what I have read about the hiring process is that it takes a long time. But I have also noticed a lot of people complaining about the hireright process, and this has me a little concerned. My criminal history and drug test should be an ace in the hole but my work history is what worries me. I have been at my current job for 3 years now but before that I sort of bounced around. I cant remember all the exact dates and pay. What all will they look for in work history and what if I dont mention all of these on the paperwork. I really dont want to let a little thing like this stop me from receiving such a great job. Any help on the hireright process would be greatly appreciated!

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heartlessatbest in Mishawaka, Indiana

41 months ago

Shelkd in Granger, Indiana said: Congratulations! Is this for the UP Mall store?

Nope, I'll be working at Day Road Center!

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Yxo411 in Tacoma, Washington

41 months ago

It was a long process from completing my application until my training date. Best advice is stay patient and positive. Hire right isn't bad at all my check was completed in 3 days and that's with 7 previous employers I summited in. I start march the 18th and I will be traveling to Oregon. Paid hotel, food, and mileage. Good luck to all remember stay positive and be patient it takes a longgggg time.

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ThatGuy in Austin, Texas

41 months ago

Yxo411 in Tacoma, Washington said: It was a long process from completing my application until my training date. Best advice is stay patient and positive. Hire right isn't bad at all my check was completed in 3 days and that's with 7 previous employers I summited in. I start march the 18th and I will be traveling to Oregon. Paid hotel, food, and mileage. Good luck to all remember stay positive and be patient it takes a longgggg time.

When you listed your 7 previous employers did you know your exact start and end dates, also did you list your old managers number or the HR number?

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Yxo411 in Tacoma, Washington

41 months ago

I listed there phone numbers, I google the addresses because I did not remember the stores numbers. Hire right did call all of them and spoke to the managers. I did not put managers names just the exact month and years I was employed. They all verified except one employer hire right them selves contacted the employers hr and verified my employment it went very smooth and fast. Just make sure you use the correct numbers and dates

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wildcat in Manhattan, Kansas

41 months ago

What kind of drug test was it?

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Question in Denton, Texas

41 months ago

Urine (5 panel)

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wildcat in Manhattan, Kansas

41 months ago

Where did you have to go for the test?

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Question in Denton, Texas

41 months ago

LabCorp-They are everywhere. It took about 5 minutes. Most of the time was in the restroom, the rest was paperwork. They may have other people in there for testing, so be sure to check the hours of your office.

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heartlessatbest in Mishawaka, Indiana

41 months ago

Totally agree with Yxo411. I applied on January 30/Feb 1st (one of the two) and my start date is on April 8th.

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mickey86 in Indianapolis, Indiana

41 months ago

I'm currently going through the hiring process. I have my second interview tomorrow. I was a little concerned about the possible travel for training if I am hired. Does anyone that lives in Indiana know if there is a training facility in Indiana or am I most likely going to be shipped around the country?

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Shelkd in Granger, Indiana

41 months ago

Indianapolis has one, but what it comes down to is where the next available training class is being offered.

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heartlessatbest in Mishawaka, Indiana

41 months ago

mickey86 in Indianapolis, Indiana said: I'm currently going through the hiring process. I have my second interview tomorrow. I was a little concerned about the possible travel for training if I am hired. Does anyone that lives in Indiana know if there is a training facility in Indiana or am I most likely going to be shipped around the country?

True to what Shelkd said. Chicago is realistically closer to Mishawaka/South Bend/Granger than Indianapolis, but I'll be doing my training in Indy, although there are some training classes in Chicago.

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landicho in Willowbrook, Illinois

40 months ago

My status changed to "Completed" and I have not signed any bg check forms :O

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Worried in Denton, Texas

40 months ago

On 3/5 I tested at AT&T in Farmers Branch. I also had a face to face with 2 mangers that same day. On 3/7 They made me a conditional offer of employment.

I was in my last job for 18 years. I did not know the exact dates for the job before that. Will they even look at the previous job?

I disclosed that I had a misdemeanor DUI that would not go before the court as long as I say out of trouble until the end of May. But when I pulled my official driving record, I see an accident in 2012 that a citation was issued with no disposition. In 2011 I had an accident with no citation issued. Then in 2006 I have a conviction for not wearing a helmet while riding my Harley. I paid the fine. In 2004 I completed a driver safety course (to get rid of a ticket) and then finally a conviction for no motor vehicle liability insurance in 1995.

The accidents I did not disclose, nor the convictions. I told the hiring manager that my driving record was not the cleanest, but she said it should not matter. The job is for Customer Service Rep/Collections.

Should I have disclosed this items? The background check is 90% complete. Should I call the HR manager and disclose these not, or should I do it with HireRight? Or is it already too late?

Thanks for any insight/input/comments.

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ThatGuy in Austin, Texas

40 months ago

Well I finally received the call today that I received the position pending the background check and drug test. i informed the recruiter on the same call that before my current employer of three years I was unsure of the exact start and end dates of my other two jobs. She said that this is not uncommon and to fill it out to the best of my ability and that we would go from there. The hireright form was very easy, now is the hard part of sitting and waiting to hear back.........Wish me luck!!

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heartlessatbest in South Bend, Indiana

40 months ago

Worried in Denton, Texas said: On 3/5 I tested at AT&T in Farmers Branch. I also had a face to face with 2 mangers that same day. On 3/7 They made me a conditional offer of employment.

I was in my last job for 18 years. I did not know the exact dates for the job before that. Will they even look at the previous job?

I disclosed that I had a misdemeanor DUI that would not go before the court as long as I say out of trouble until the end of May. But when I pulled my official driving record, I see an accident in 2012 that a citation was issued with no disposition. In 2011 I had an accident with no citation issued. Then in 2006 I have a conviction for not wearing a helmet while riding my Harley. I paid the fine. In 2004 I completed a driver safety course (to get rid of a ticket) and then finally a conviction for no motor vehicle liability insurance in 1995.

The accidents I did not disclose, nor the convictions. I told the hiring manager that my driving record was not the cleanest, but she said it should not matter. The job is for Customer Service Rep/Collections.

Should I have disclosed this items? The background check is 90% complete. Should I call the HR manager and disclose these not, or should I do it with HireRight? Or is it already too late?

Thanks for any insight/input/comments.

I haven't had any marks on any of my records, but I would call HireRight and see if there's any way that you can add them on there just to be safe. It's always best to disclose these things first, rather than have them find it later. Or call both the HR manager and HireRight.

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heartlessatbest in South Bend, Indiana

40 months ago

ThatGuy in Austin, Texas said: Well I finally received the call today that I received the position pending the background check and drug test. i informed the recruiter on the same call that before my current employer of three years I was unsure of the exact start and end dates of my other two jobs. She said that this is not uncommon and to fill it out to the best of my ability and that we would go from there. The hireright form was very easy, now is the hard part of sitting and waiting to hear back.........Wish me luck!!

Good luck! If you don't know your start/end dates, they will probably ask for your W2s or your first and last pay stub, if HireRight cannot verify your employment period by contacting the company.

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Phil Anselmo in Irvine, California

40 months ago

Yxo411 in Tacoma, Washington said: It was a long process from completing my application until my training date. Best advice is stay patient and positive. Hire right isn't bad at all my check was completed in 3 days and that's with 7 previous employers I summited in. I start march the 18th and I will be traveling to Oregon. Paid hotel , food , and mileage. Good luck to all remember stay positive and be patient it takes a longgggg time.

Hello, when you completed the form, don't they only ask for employers in the last 5 years? Did you have a total if 7 employers in the last 5 years?

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Yxo411 in Tacoma, Washington

40 months ago

Yea I moved around alot and work 2 jobs at once sometime

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Phil Anselmo in Irvine, California

40 months ago

Awesome! You sound like a hard worker I'm sure they'll love that! What else was on the form, can give me a run down on the whole form and what to expect, that's my next step and I want to be as prepared as possible thanks!

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landicho in Willowbrook, Illinois

40 months ago

My status is now "Completed" Got a call last week from the recruiting manager that I am getting hired pending approval so the official offer is not there yet. Hoping to get the call next week! GL to everyone. It has been a long process

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Yxo411 in Portland, Oregon

40 months ago

Anyone know what company phone you get in training and when?

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heartlessatbest in South Bend, Indiana

40 months ago

Yxo411 in Portland, Oregon said: Anyone know what company phone you get in training and when?

Someone in an earlier post said you get it 2nd or 3rd week of training and they also said it's something along the lines of an SIII or a Lumia 920.

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heartlessatbest in South Bend, Indiana

40 months ago

I don't know if anyone else will ever have this problem, but I thought I would share what's been going on with me.

I got a contingent offer on March 1st based on a background check and drug test, just like everyone else. My background check is still in process due to the fact that I lived in Canada for 95% of my life. (I've only lived in the US for almost 2 years now). Because of this, I had to do TWO background checks, one for Canada and one for the US. My Canadian background check was the first one they tried to get handled, and because it took them and I so long to get things straightened out, they had to initiate an ENTIRELY new background check for the US, completely separate from my Canadian one. Under a different account. Today, I got an email saying that I needed to sign yet another form for my Canadian background check, and if I didn't get it done today, we'd be back at square one, which would delay my start date. Luckily, I got it handled today even though I was at my current job, and hopefully everything is smooth sailing from here.

MORAL OF THE STORY: If you lived in a different country and they require a background check for your previous country as well as the United States, BE ON IT. Stay diligent on the forms and everything, because I have been very diligent on my forms and it's still taken almost 3 weeks to finish my background checks.

My start date is April 8th for training in Indianapolis, as of right now. Super excited!

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shesasurething08

40 months ago

heartlessatbest in South Bend, Indiana said: I don't know if anyone else will ever have this problem, but I thought I would share what's been going on with me.

I got a contingent offer on March 1st based on a background check and drug test, just like everyone else. My background check is still in process due to the fact that I lived in Canada for 95% of my life. (I've only lived in the US for almost 2 years now). Because of this, I had to do TWO background checks, one for Canada and one for the US. My Canadian background check was the first one they tried to get handled, and because it took them and I so long to get things straightened out, they had to initiate an ENTIRELY new background check for the US, completely separate from my Canadian one. Under a different account . Today, I got an email saying that I needed to sign yet another form for my Canadian background check, and if I didn't get it done today, we'd be back at square one, which would delay my start date. Luckily, I got it handled today even though I was at my current job, and hopefully everything is smooth sailing from here.

MORAL OF THE STORY: If you lived in a different country and they require a background check for your previous country as well as the United States, BE ON IT. Stay diligent on the forms and everything, because I have been very diligent on my forms and it's still taken almost 3 weeks to finish my background checks.

My start date is April 8th for training in Indianapolis, as of right now. Super excited!

@heartlessbest

Be very patient. It took me awhile to get my final answer that I got the job. My background almost took a week and a half to be completed. I just kept positive. Keep in contact with your recruiter bc they are very supportive and they can see your push for wanting to be hired. That's what I did. I constantly stayed in contact with my recruiter. She was very helpful.

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