shoe-in in Chicago, Illinois said: I have read on these boards that people know what part of the process that HireRIght is in, but for me it just says "in process" am I missing something?
Definitely call. My background check took forever and said "in progress" when I checked online for over three weeks. When I called they said they were waiting on a county to report back. I asked which one it was and got that information. Another week or so went by and it still had not been completed. Finally, I called the district court and they informed me that they had never recorded a request for a check on me. I gave Hireright the fax and phone number of the district court and it was completed later that day. If I had waited on Hireright I'm sure it would never have been done. They insisted they sent the request but I'm sure they did not. If I had not kept up with who or what the wait was for I would still be waiting on my background check.