Getting a job with the American Cancer Society

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jeannemiller in Austin area, Texas

122 months ago

It's not as easy as it may seem to get hired on by this organization, I found that my past skills simply did not cut it for the Donations Specialist position recently advertised.

I got in easy enough for an interview and was told that they were hiring 10 people now and 10 in December. I felt that I had a good shot, as my past experience involves lots of phone work, speaking with the public, customer service, etc. I even have decent computer skills, but wait...it had been years since I used those skills in an actual job (too busy trying to save my life for the past 5 years or so) and I didn't have specific "call center" experience, which is not mentioned, albeit I do know Word, Excell and Power Point. I didn't impress this enough on the interviewer, who wanted to know how I'd used my computer skills in a recent application. ????? Not! I didn't think saying that I used it from home would do any good, so I hoped the other skills and experience would carry it's weight.
I got the "rejection e-mail" today. Whatever happened to good old fashioned rejection letters or phone calls? Actually, I have never gotten one of those and I have gotten all but 2 jobs that I applied for and that was with many other applicants applying for the same position, and only one position available. How did I miss out on being one of 10??
I asked why I didn't get the position (by e-mail) and then even offered to learn the application,in my own time at their facility (basically, donating my own time) to be hired in the December batch. No go. I was told to find a job to learn the applications and then try for a job sometime at the ACS. I had to write again to ask what KIND of application and found it is a specific call center application, not mentioned in the ad for the job, on the ACS site or here. So I guess all the applicants but me had call center experience. Ah well, I'll search elsewhere now.

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jeannemiller in Austin area, Texas

122 months ago

I wanted to mention that I was dealing with cancer and lupus for the past several years and could not work, and thus didn't have current computer experience in an working environment. Also wanted to say that I am not upset, just frustrated. It's hard to begin again seeking work and I got too confident in my past carrying me. The interviewer was very nice and fun to talk with. I just didn't cut it.

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former acs employee in Glendale Heights, Illinois

122 months ago

Jeanne -

You are better off not working for them. I was employed with ACS and hated it. It was very rewarding to work with cancer survivors, but ACS has HIGH turnover rates because of the "corporate" environment. They makes you sit though so many training session (many of them you have to travel to), conventions, and computer/teleconferencing. You find yourself spending too much money on your expense account for food, hotels, car rentals/mileage, gas, etc. I felt horrible that I had to travel so much and waste money (that should be going to research), but they require it constantly. I think my travel expenses were around $2000-3000 a month. I felt guilty and had to leave. Plus, many people are skeptical of ACS, so they give you a hard time.

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jeannemiller in Austin area, Texas

122 months ago

Wow. Thank you so much for letting me know. I feel sad that they waste so much money on corporate and not enough, apparently, on the cancer patients. I guess something will come along that will be better for me in the end, anyway. I am not big on corporate. As they say, Been There, Done That. I appreciate your input. Hope you are in a satisfying job now.

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former acs employee in Wood Dale, Illinois

122 months ago

Oh ya, one more thing, Jeanne...

An employee in my office was suffering from cancer and so is her mom and dad. She had to miss multiple trainings and meetings for her chemo and for serious emergencies with her parents. She was reprimanded repeatedly by our boss because she had to miss work. My boss even wanted to fire her for it. Even the higher-ups didn't have compassion for employees with cancer! If you have been dealing with serious health issues, be lucky you don't work for my old boss. I am sure not everyone at ACS is like that, but they do get stand-offish if you miss their scheduled training sessions.

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