DON"T GO TO AMERCAN LASER CENTERS!! THEY ARE NEGLETFUL THIEVES

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nani kids in Calabasas, California

39 months ago

DONT GO TO AMERICAN LASER CENTERS!!!I paid $6700 for laser hair removal: this included 6 treatmens and 2 years guarantee. I am almost done with the guarantee. I have no reasonable result. I have expressed concern to company for 2 years: they say: "you will get results by guarantee time, you still have time" now that guarantee is almost up they offered 3 extra treatments.

my complaint: 3 years didn't do it so 3 extra treatments judging by experience will not get the job done. I called corporate 8 times over course of 2 months and they neglected to call back. I talked to the clinic managers and they took pictures and sent it to corporate. After i made 9th attempt to call XYZ (mgt at customer service who neglected 8 calls) she answered and mentioned that she won't change her mind and doesn't need to look at the pictures ( she made decision of 3 treatments without seeing the photos). The pictures are proof that there is no hair loss and she refuses to see them,

This Co is unproffessional and unethical. They practice price discrimination. This package has been offered as little as $3000 dollars. They don't train staff effeciently and i have been burned by two different nurses at two different times. Both were new: that should explain that they bring rookies to burn people and don't train them well. They also are thieves, they take your money, find out your not happy, and leave you unhappy and tell you "sorry you paid and we delivered our service so if your unhappy too bad." I paid for a service to get results not to throw it down the drain.

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