What's the company culture at Ann Taylor? |
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Host |
Every business has it's own style. What is the office environment and culture like at Ann Taylor? Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers? What is a typical day in the life of an employee at Ann Taylor? |
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NewYork Resident in Corona, New York 69 months ago |
Can anyone afford to go out to eat after work? I notice most employees bring in their lunch...who can afford to even go out to eat on the wages? Oh...that is when your allowed a break. Who cares about the Department of Labor? Not this company. |
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NewYork Resident in Corona, New York 69 months ago |
Culture? Well - can you tell us where the clothes are made? Not in the dear United States, are they? What is the salary of those that made the clothes? Where? The hours? Any air conditioning for those in the summer? Any children working for Ann Taylor in other countries? Can you post a website of the workers that make the clothes, and let them post about thier conditions and salary. Enough to feed their children? |
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carrieb in Florida 63 months ago |
Excuse me, but I have worked with Ann Taylor for almost a year now, as a Senior Assistant Store Manager, and I absolutely love this company. We are required to take breaks, and our associates HAVE to take a break after working 5 hours, or else we get into trouble. There are even benefits for part-time and seasonal employees. |
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NewYork Resident in Corona, New York 63 months ago |
continued: You must not have worked for a GOOD company to stick up for them, or be happy there. I worked for New England Telephone Company and other large companies that treated
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NewYork Resident in Corona, New York 63 months ago |
carrieb in Florida 17 hours ago - I had NO intention of coming in here to type this; however, I got a message in my email account to come here to read your comment Carrieb - and so I felt lead to RESPOND to you since you seemed to want a response. I want to end this by saying I worked with some WONDERFUL people at Ann Taylor (Sales Associates) that I miss many of them... Even the supervisors were abused in my opinion and stressed by those above them. I blame those at the TOP, and disgusted by those fighting to pay my back wages and so forth. What goes around, comes around - God is NOT mocked - I believe there is someone higher up that CARES for all those that go to work to try to provide for their families. |
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NewYork Resident in Corona, New York 63 months ago |
Class action suit. :) |
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depotnole in Tallahassee, Florida 63 months ago |
NewYork Resident in Corona, New York said: Class action suit. :) Dear lord you are a whiney human being. Life stinks, then you die. whining won't slow it down. |
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carrieb in Florida 63 months ago |
Wasn't really looking for a response from you. Just replying with my own opinion to the Host. |
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NewYork Resident in Corona, New York 63 months ago |
depotnole in Tallahassee, Florida said: Dear lord you are a whiney human being. Life stinks, then you die. whining won't slow it down. Part one (long one) :) Life is great when you know Jesus (www.chick.com - meet Jesus) like I do, no matter what your
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NewYork Resident in Corona, New York 63 months ago |
Part two
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NewYork Resident in Corona, New York 63 months ago |
Part three
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NewYork Resident in Corona, New York 63 months ago |
Part four I think it is IMPORTANT to know what your in for when you start a new job. I was NEVER told I would be on call when I was hired at Ann Taylor. All of a sudden I start a job and look at the schedule for the week, and sometimes it tells me I am only scheduled for four days and on call for other days. I have to call an hour before work (get dressed to go to work if I have to or not, and not be able to make other plans that day) to see if someone called out sick or quit - and if I had to come in that day. I was also told that CLOSING I would only be there an HOUR after the store closed - HOWEVER, that turned out to be a lie. I could be there for THREE HOURS after
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NewYork Resident in Corona, New York 63 months ago |
Part five
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NewYork Resident in Corona, New York 63 months ago |
Part six (and end of rant) :)
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carrieb in Florida 63 months ago |
NewYork Resident in Corona, New York said: Part one (long one) :) |
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NewYork Resident in Corona, New York 63 months ago |
Re: georgek in Dallas "Yeah... researching your prospective employer is a good thing to do when u r looking out for a job... just read about it on www.tonybeshara.com/tips/researching-prospective-employers/ ... good no nonsense advice." Great webpage - thanks, I am checking it out. :) |
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NewYork Resident in Corona, New York 63 months ago |
carrieb in Florida said: Maybe your store is run differently then the one I worked for, so I respect your input. Sorry for any misunderstanding. Have a nice day. |
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carrieb in Florida 63 months ago |
you too. |
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mansfieldpark in Villa Park, Illinois 61 months ago |
New York - I am appalled you would air your case like this online - I understand you have had a bad experience but that is no excuse to air your laundry in the forum - I am suprised an attorney would take it - if he knew about this he probably would not - I have been in Ann Taylor Loft stores for years and love how happy the associates look - I am actually applying there myself and hopefully I will be able to get a position to supplement my income. |
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retailemployees in new york, New York 60 months ago |
NewYork Resident,
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KitKit394 in Old Hickory, Tennessee 58 months ago |
I am currently an assistant manager at an Ann Taylor Loft. Now there are several things I wish to add to this discussion as someone who is actually leaving the company next week and going to law school. 1. The needs of the business come first. So yes, you might have an on-call shift here and there. I worked at Old Navy for 4 years during high school and college from '99-'03. I had on call shifts there. When I worked for the LOFT as a sales associate, I had them on occasion. Big deal! The thing is that you PLAN on working those hours. When you don't, it's like an added treat! Guess what? I had to sweep the floors as a sales associate, scrub toilets, mop floors, windex the mirrors and windows, etc. b/c I either worked opening shifts or closing shifts and that was the need of the business. I still do all those things and I'm a manager. You wouldn't want someone coming into your home with it looking a hot mess, would you? I didn't think so. 2. If you're feet hurt, go to a doctor and have him write you a note. Mine did and now I wear the Croc dress shoes to work. No one can say anything because you have a doctor's note. 3. The break thing. Did you call the CARE hotline? Ever? If you did AND gave your name, they should have documentation as well as your timecard statement from Atlas. (FYI, I called the CARE hotline on my manager and it was dealt with within a week's time) Did you call payroll yourself? Maybe it's a case of bad management, but you have to learn how to do for yourself in life anyway. The contacts are all there. Use them! 4. With how things are going now w/i the company, I'm surprised you stay as late as you do. I close in 30 minutes. In fact, many smaller stores are required to. Heating and air is something that is controlled by the mall (ours is) but maybe yours is localized and no one knows how to reset it. Maybe you could try? Find a solution to your problems. Don't come on here and complain about them. |
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nl2004 in Pittsburgh, Pennsylvania 57 months ago |
Hi, this is a question for kitkit, since you work as an associate manager there: I have an interview coming up next week for a sales associate position. What should I wear for this? I filled out the questionaire online, which asks nothing of references or previous work history. I was not asked to bring a resume, but would it be good to be prepared with a list of references or anything? Also, is there anything else you can let me know of that I can be prepared for? Thank you! |
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KitKit394 in Mcdonough, Georgia 57 months ago |
nl2004, Wear something that is business casual but make it your own style. We always liked to see your style shine through. You should be asked to fill out an application in the store prior or during your interview. Why they don't have that online, I'll never know. From that the interviewer should ask you questions based on your experience. There is a standard set of questions, usually, but it's sometimes difficult to predict what a manager will ask off of that list of questions. Don't sweat it though. I like to make my interviews fun and more of a "get to know you" type of vibe. It all depends on the store and it's environment though. I would suggest arriving 15 minutes early and just watch how the sales associates interact with you, with clients, with each other, and with management (HINT: we have the keys!). This will give you an idea of the environment that you may be working in. Overall, just be yourself. :-) KitKit |
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Olesia in Illinois 57 months ago |
I was appalled by what I have read today in Wall Street Journal.
"AnnTaylor calls its system the Ann Taylor Labor Allocation System -- Atlas for short. It was developed by RedPrairie Corp., a retail-operations software firm based in Waukesha, Wisc. "We liken the system to an airplane dashboard with 100 different switches and levers and knobs," said AnnTaylor's Mr. Knaul. "When we launched that, we messed with five of them." Giving the system a nickname, Atlas, he said, "was important because it gave a personality to the system, so [employees] hate the system and not us." "
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KitKit394 in Stockbridge, Georgia 57 months ago |
I can't say that I'm surprised in reading this article. Many store managers just go by the schedule that Atlas automatically generates. At my store, our store manager actually made edits to the schedule so that it was fair. Yes this took up valuable time OFF the sales floor (and annoyed me some in the process since it took him so long!), but the sales associates were happier with their hours. One day he will probably reprimanded for doing it, but until then he'll continue to do it his way. I'm not sure what other SMs are doing with ATLAS schedules but from the article it looks like not much, which is unfortunate. |
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babygeisha in Vega Baja, Puerto Rico 55 months ago |
nl2004 in Pittsburgh, Pennsylvania said: Hi, this is a question for kitkit, since you work as an associate manager there: Part one Well I imagine you already had your interview and your orientation, etc etc. To my surprise I find myself here in this blog today because I too just arrived from my orientation. I was hired after a very delightful interview which made me so happy and motivated. But the new hire orientation was another story. I was totally appalled how they have the nerve to sit you there for 5 hrs. (we did get a 15 min break) out of which 4.75 of those hrs is hearing them (with such enthusiasm) dictate to you what the company is expecting from you, and only 15 min (I think it was very less but let's be fair) of what we get in return. Don't even dream of aspiring for a full time job, they are "restructuring" the company because of the economic crisis we are all going through so instead they fill up the store with 20 - 25 part timers who will work on minimum wage with only 16 to 20 hrs weekly with absolutely no benefits, no sick leave, no vacation, no holidays, except when the mall closes and of course you don't get paid for those, no breaks unless you have a med's note stating that you require to eat various times a day (as in the case of hypoglycemics), oh, here's a good one, if there is a robbery in the store, as in a hit and run then everyone working that day is disciplined because it is proven that if this happens it's because we weren't doing our jobs, because yes my dear, you are also expected to be a loss prevention officer!! |
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babygeisha in Vega Baja, Puerto Rico 55 months ago |
nl2004 in Pittsburgh, Pennsylvania said: Hi, this is a question for kitkit, since you work as an associate manager there: Part two!!
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nomorenamesleft in San Jose, California 42 months ago |
I worked for Ann Taylor for only a couple of months. This was by far the worst retail experience I have ever had. In a high volume store, we only closed with 1 associate and 1 manager. Maybe 2 associates on a Saturday. The store was always a mess. The district manager stated to us that we need to dress exclusively Ann Taylor, and we had to wear what was new. (If I'm not mistaken, isn't that a uniform, and shouldn't it be provided to us? Whatever, IDK.) They do provide a discount, however the clothes are exspensive, and they are almost all made of polyester. I left soon after they cut all of the part-time benefitted positions, and they stopped matching 401k, and no merit increases were given to any employees. The only thing that I did like about the job was the people I worked with. |
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chris in Cambridge, Massachusetts 32 months ago |
Host said: Every business has it's own style. What is the office environment and culture like at Ann Taylor? The problem at Ann Taylor is the disconnect between their rhetoric about how sales associates/store managers are valued members of the AT family and the reality of invasive searches of every store employee when leaving the store. The implication is that employees are thieves. Instead of hiring security officers or installing surveillance cameras in stores, clients who actually do steal and allowed to walk out the door rather than being confronted and risking making a scene. Sales associates, like I was for the past year, are paid very low wages and treated with great disrespect. I always carried my keys, phone and credit card in my hand rather than bring a purse and be subjected to these demeaning searches. I am now talking with the ACLU, the Mass State Atty General's office on Labor Practices and the Dept of Justice Civil Rights Division to find out if this practice is against the law and, if not, should it be challenged in the courts. |
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ann in Sykesville, Maryland 29 months ago |
I was wondering if anyone knew the care hotline number so I could call on my manager |
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twill4506 in Okatie, South Carolina 29 months ago |
phone # is 1-800-688-care |
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K 20 months ago |
I love my job at LOFT! I work as a sales associate, and it's one of the best jobs I've ever had. People are right that the pay isn't great (I do get more than minimum wage, however) and sales associates are all part-time, but that's true of a lot of places right now. My managers and co-workers are all fabulous. I've never had any of the problems described above as far as not feeling valued or not getting breaks. If anything, I feel that I am treated with more respect than at any previous job. They are absolutely required by law to give me breaks and they work hard to adhere to that. The work environment is a lot of fun. I think that everyone in my store works hard to meet the needs of customers, and the teamwork we have is fabulous. There is no damaging competition because we don't make commission. There is only the occasional "friendly" competition to sell certain items. We are actually quite honest with customers when certain outfits are unflattering. It is about meeting her needs and making it fun, not about "selling at all costs." I work at a very high-volume store, and the company does reward us with additional discounts (and occasional free stuff) for putting up good numbers. I regularly get up to 70% off certain items. They DO NOT require us to wear their clothes, but there is plenty of incentive to buy them with the 50% off discount. As far as the article about scheduling productive employees during busy times, it only makes sense. They are a business and you can't fault them for trying to boost efficiency and productivity. My store manager is great about still allowing us flexibility in the schedule. The attitude among store employees in the Chicago area is overwhelmingly positive. If you want a high-paying full time job, look elsewhere. If you want a fun, part-time job to help make ends meet (or to keep you busy on weekends), I think this is the PERFECT job! I am extremely happy working there. |
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Sidney Madsen in Mesa, Arizona 18 months ago |
NewYork Resident in Corona, New York said: Part five I have been with the company for 3 1/2 years and I can tell you so much has to do with the manager. I seen the good the bad and the ugly. But my complaint is the lack of training. I was terminated because I handled a shop lifting incident, saw her put the item in her bag, but I was never told the correct way. The clincher is I was treated with much more disrespect than she was after being a very loyal hard honest working person.
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Sidney Madsen in Mesa, Arizona 18 months ago |
chris in Cambridge, Massachusetts said: The problem at Ann Taylor is the disconnect between their rhetoric about how sales associates/store managers are valued members of the AT family and the reality of invasive searches of every store employee when leaving the store. The implication is that employees are thieves. Instead of hiring security officers or installing surveillance cameras in stores, clients who actually do steal and allowed to walk out the door rather than being confronted and risking making a scene. Sales associates, like I was for the past year, are paid very low wages and treated with great disrespect. I always carried my keys, phone and credit card in my hand rather than bring a purse and be subjected to these demeaning searches. I am now talking with the ACLU, the Mass State Atty General's office on Labor Practices and the Dept of Justice Civil Rights Division to find out if this practice is against the law and, if not, should it be challenged in the courts. would love to hear more on this. I aprehended a shop lifter and because I had not been trained on how to respond I was terminated and walked to the door with a purse seach. I was treated worse that the shop lifter |
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Sidney Madsen in Mesa, Arizona 18 months ago |
This is unreal. The assistant manager who absolutely did it by the book was terminated along with me because I confronted a shop lifter. This is so wrong. Great go ahead and make an example out of me but if i were this girl I'd hire an attorney. Here is another gem. We are awarded with special savings if your store makes all of it's goals(set by corporate of course) We are all hard working employees not a slacker in the bunch, they never last long, but in three years we only qualified once because they make the goal so high we can't ever meet it. But in 3 1/2 years we finally did. So do you think they would let me use my reward? Nope though it was given to me 2 months before I was terminated. While I'm venting let me tell you about scheduling. Numerous times I would show up for work only to be told at the door or during my shift that they needed to cut hours so they wouldn't need me that day or send my home early. But if I didn't clear a day off with a manager in advance I would have been fired Love that double standard. Also if you call in sick you have to have a note from a doctor. (Which by the way I never took one sick day) OK I don't know about you all but rarely do I go to a doctor when Im sick, With a flue or cold there is nothing they could do and I don't have the money to spend. It's very demeaning to be treated the way they treat their employees and it's from Coporate not hard working managers trying to keep their jobs. Use to love this company but it has changed immensly in the past 2 years. |
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Shupshup in Atlanta, Georgia 13 months ago |
NewYork Resident in Corona, New York said: Part two |
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Shupshup in Atlanta, Georgia 13 months ago |
Sidney Madsen in Mesa, Arizona said: I have been with the company for 3 1/2 years and I can tell you so much has to do with the manager my big complaint why don't they prosecute shop lifters anymore? I know the answere its not cost effective. But these people all know it and it's just a joke. I 100% agree with your comment about it depending on your manager AND district manager. Under good management, the company/store is a fun, easygoing, environment to work in. Hold your management team accountable. Nobody will fault you for letting them know where and WHO can use some improvement. A lil insight about security and loss prevention. (This is a policy that many companies adopted years ago to abide by Federally imposed laws to protect consumers.)
You should protect the assets of the company you work for without risking harm to yourself. Most malls and shopping centers have security guards that can and will prosecute ANY theft and are trained and equipped to handle criminals without you having to be at risk. Never be afraid to call security with the littlest suspicion. It's best for you, the company, the shopping center, and for fellow honest customers. Hope this helped. |
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Hell with Ann Taylor in White Plains, New York 7 months ago |
carrieb in Florida said: Excuse me, but I have worked with Ann Taylor for almost a year now, as a Senior Assistant Store Manager, and I absolutely love this company. We are required to take breaks, and our associates HAVE to take a break after working 5 hours, or else we get into trouble. There are even benefits for part-time and seasonal employees. LIE!!! If you're a part-time worker working full-time as in 30 hours per week, you're told that you don't qualify for benefits!!!! And by the way, Ann Taylor clothing is boring and made cheap, also is overpriced!!! I've seen loose strings on several suits and the t-shirts are now paper-thin, but are sold at $28!!! And the jewelry changes color within a year after purchase!!!! CHEAP, CHEAP, CHEAP AND OVERPRICED SWEATSHOPS!!!!! |
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