Salaries and Benefits

how much does a Treas Mgmt Sr Sales Officer make in ATL?

if anyone works at the bank can you look in the system and tell me how much the Treas Mgmt Sr Sales Officer makes.

Yesterday I had a phone interview with boa, and today I have the interview in boa here in texas, they told me that salary for pt teller is 8.00/hr

Chandra in Miami, Florida said: I want to know how is the bonues earned as a Personal Banker in Bank of America? they count individual or as a team for the whole branch reps. Please let me know, I applied and I am in the next step wich is the personal interview, any tips that you can share with me for the interview please? Also, how is the job is so stressful or not. Bye

Hi I have worked as a personal banker for BOA, there is a lot that you will learn from that position and will help you move forward as far as comissions go , up until when I was working in a banking center it's based on your performance they will give you specific goals that you have to meet and if you meet them you will get your bonus every quater, you have to meet them all such as cre, ccard , ckg, sav,
hope this helps you

Anonymous in Enterprise, Alabama said: I have been applying at BOA for over a month and still have not received a call back....I was a teller at Wachovia for over three years and I am currently a Collections/Branch Manager. I am applying for a PB position or Mgr position in the Atlanta area. I am 3 classes shy from receiving my BS in Psychology and minor in Bus. Admin. What am I doing wrong?? My back ground check is on point as well as my credit.

I have heard that boa pays less than Wachovia,I will not consider moving I know of many people that leave BOA to go work for Wachovia

Patty in Matthews, North Carolina said: Hi I have worked as a personal banker for BOA, there is a lot that you will learn from that position and will help you move forward as far as comissions go , up until when I was working in a banking center it's based on your performance they will give you specific goals that you have to meet and if you meet them you will get your bonus every quater, you have to meet them all such as cre, ccard , ckg, sav,
hope this helps you

How do you go about meething monthly goals if the bank is extremely slow? Do you have to go search for new clients on your own?

MH in Hillsboro, Oregon said: If you currently work at BofA, call the HR department and ask them! The salary ranges for a job description are not confidential. The salaries of individuals are.

Actually this is not accurate. I just read this post and decided to call bureaucracy central (associate services) to ask about a certain pay scale as you suggest. I went through the system and talked to a payroll associate, asked about general salary ranges and was told that this info is only disclosed by recruiters and hiring managers and that there is often negotiation that takes place that can affect the salary amount.

To Mortgageadmin - am sorry to see that the environment has changed. I used to have this info available from local HR with no issue. Maybe it was because trying to figure out where my single-position tech "weenies" fit into the grand salary scheme was an on-going issue.

Personally, I think all salaries should be posted on the bulletin board. If a manager can't explain why his/her employes are being paid differently, then he/she isn't a very good manager. And employees should know what the salary potential in their position is, and what it takes to raise their salary.

My sympathies in being in the mortgage admin business right now with the fall-out from the sub-prime and Alt-A loans still happening. Let's hope BofA's exposure is low.

Thanks for the feedback.

sam k in seattle, Washington said: How do you go about meething monthly goals if the bank is extremely slow? Do you have to go search for new clients on your own?

Sam - it's much harder to get a new client than to cross-sell to your current base. Examine the sig/account cards (do they still have those in the bank?), or the customer's profiles. If they have DDA and card, but no savings or money-market, sell them that. See what a household is missing, and what products/services you have that will fill in the gaps.

Good hunting.

in Enterprise, Alabama said: I don't think they have the service transaction specialist anymore...

you will have to do a little of everything, from 30% teller, 30 % personal banker, and the rest of the time solving customer services issues, it also broken down on the (Sales and Service Specialists are primarily responsible for leading from the lobby, providing basic service and sales to customers, and performing teller transactions. Recognize and respond during the appropriate times and circumstances to perform each role. Function as a scheduled personal banker or teller during times that the banking center experiences greater volumes of customer traffic.)

Where do you get associate discounts? How do you find out what places offer discounts?

I found mine through Team Bank of America and through the associates' pages on the website. Login into the associates' page and search for "discounts".

I had a phone interview with the recruiter last week and was told that she would be contacting me the next day, possibly setting up an int. with one of the branch managers. And she never called so I left her a message 2 days ago and still no phone call. I don't know what to do now, help!!! Any Suggestions????

Forum:
Wow! I was considering starting out as a teller, but if they only make btwn 11 and 15/hr, I may as well continue cutting hair. I make a thousand a week--which is what most tellers, it seems, make in a month, true? Let me know where I can make my current pay in a bank and I'll consider working for B of A.
Thanks.
~Yada

Dana in Charlotte, North Carolina said: I agree 100% with this. I was at Bank of America for 4 years and barely got a raise and never got a bonus. I worked as an Investment Analyst and was laid off with notice, just came to work that day and was told I was being laid-off the same day. It is so true, don't let the "famous name" fool you. Bank of America treats their associate like CRAP.

This is random but did you have to pay for parking when you worked for BOA corporate?

Bank of America indeed treats it's employees like trash. They devour smaller companies and discard the talent in order to save a couple bucks but what they get in return are associates who do not know the business and work for less. The end result is the company ends up spending more money trying to clean up the mess they created and they lose the clients they purchased in the process.

For example BOA recently took over reigns of U.S. Trust, a respected company known for their brand name and talent. After "absorbing" the company they let entire departments go... just like that. They were replaced with individuals from other sectors who did not know what they were doing hence clients started to drop like flies. Those few unfortunates who did not leave have been left hanging on a thread not knowing whether they have a job or not. To boot, associates are making less money, have no incentive, are losing bonuses and will no longer receive their prior company perks like free breakfast/lunch in the buildings dated cafeteria.

It is an all around bad work environment and they do not value their talent. If you have the option, by all means steer clear of doing business with this juggernaut of mediocrity for you will get burned one way or the other.

You heard it here first!

Bank of America is good.

I am getting paid 60k out of College and my boss is great.

Personal Banker was told byt me by another HR rep that the average salary for a personal banker or CSR was no higher than $30K but I'm in NJ so maybe it's different elsewhere

Does anyone know anything about the "market manager" position at Bank of America? Specifically in the Bay Area and Northern California. What do you need to qualify as one? How much do you get paid? What position can you be promoted to next? Thanks!

Salary ranges are not openly available for specific jobs, even to current employees. The ranges are "guidelines", not solid minimums (though hit the top end of the range, and suddenly it's a maximum).

I am in sales at BOA and I love it. My base is 28600 and yes, I have made much higher starting salaries in other positions, but I bonus 1000-1500/mo and receive childcare reimbursement each month. There is also OT every week. I am tracking $50K now and hope to go over 60K in 2008. The benefits are exceptional and as long as you come in with a positive attitude you will be successful. My management staff is excellent and my office has a truly familial atmosphere. I love coming to work each day and I am looking forward to retiring from this company. By the way, I am 36 and have a BA from a very well known college in VA. They are going to pay for my Masters and work with my schedule. I have 3 children and a husband and I was looking for a company that values my life experience as well as academic and work. I never thought I would become a "company" perso, but I can truly say that I will defend BOA as one of the premier employers in today's uncertain economic times. Just come in with a plan to succeed and you will make the money.

I'm a CSR in the Online Support dept in Phoenix, starting salary was $32k with an 8% shift differential for working evenings... benefits are amazing. Its a comfortable atmosphere, I have a 4 day work week...cant complain.

At BofA or any other bank, tellers earn very little.

H said: Does anyone know what the pay is for a customer service rep in their call center?

I'm a CSR in the Online Support dept (call center environment) in Phoenix, starting salary was $32k with an 8% shift differential for working evenings...

Could you tell me what steps I need to follow for get to child care reimbursment

Dana in Charlotte, North Carolina said: CORRECTION.......
I was laid-off with NO notice.

I agree don't work for them

I would like to know how much make a mananger in bank of america, because someone told me to make application for manager position. somebody could you tell me somthing about that?
thank you

A ERINHT in Newport News, Virginia said: I am in sales at BOA and I love it. My base is 28600 and yes, I have made much higher starting salaries in other positions, but I bonus 1000-1500/mo and receive childcare reimbursement each month. There is also OT every week. I am tracking $50K now and hope to go over 60K in 2008. The benefits are exceptional and as long as you come in with a positive attitude you will be successful. My management staff is excellent and my office has a truly familial atmosphere. I love coming to work each day and I am looking forward to retiring from this company. By the way, I am 36 and have a BA from a very well known college in VA. They are going to pay for my Masters and work with my schedule. I have 3 children and a husband and I was looking for a company that values my life experience as well as academic and work. I never thought I would become a "company" perso, but I can truly say that I will defend BOA as one of the premier employers in today's uncertain economic times. Just come in with a plan to succeed and you will make the money.

i would like to know more about BOA, i think you very smart!!

Fatima - you don't say what kind of manager. I managed a department of 3 people 8 years ago and made over $80,000/year, but it was a highly technical position. A branch manager at the time made on the order of $40,000 - $50,000 / year, and was eligible for bonuses. Basic pay has gone down a bit since then, and the pay level depends on the size of the banking center and the region of the country. It certainly wouldn't hurt to apply for a manager position as long as you have the experience to warrant it. Applying for a position for which you are not qualified just makes everyone unhappy.

Good luck.

thank you! so much for your informations!

Fatima Sunderland in delanson, New York said: I would like to know how much make a mananger in bank of america, because someone told me to make application for manager position. somebody could you tell me somthing about that?
thank you

I made 47k in 2005 as a bank manager in Buford, GA...as a bank manager I felt like a customer service manager. All you do is take care of complaints

BofA is not a very good place to work for if you are not in an executive position. Pay rate when I started part time with 10.00/hr in Quincy, MA. Great benefits package but it's useless for most tellers. BofA like to claim that they care about the tellers but they really don't. They want tellers to make sales, process transactions, act as customer service, be nice, be accurate, be able to multi-task and fast but refuse to pay you for all the work. They'll also make you take days off if you are about to make over-time (which you absolute deserve). I processed over 500 hundred transactions over 5 hours but to the bank it don't mean a thing. Of course that's my experience from where I worked, not sure about other places though.

Hawkinsmhall said: I made 47k in 2005 as a bank manager in Buford, GA...as a bank manager I felt like a customer service manager. All you do is take care of complaints

thank you for your information. I have another question, i saw in BofA site, for manager they ask for PMP certificate desired do you know about that?

PMP refers to project management professional. Did you not Google the term?

yes, i did. I know about PMP. I ask for BofA if realy is necessary to take that.
thank you

Paul in Saint Petersburg, Florida said: Chandra the personal banker is given goals to meet with minimum qualifiers...the bank also gets similar goals just larger...if you make your goals you bonus even if the bank does not. I worked as a PB for a long time and know all about the position.

I am applying for a PB position here in Phoenix and would like a brief over view of the position and its quotas. If you could walk me through the interviewing and hiring process that would be even more helpful.

AZ

The salary figures seem to vary significantly. The perks/benefits must be universal regardless of location. What types of financial products does BofA offer? They always say a "host" of financial services... That means nothing. I have heard they offer mortgages for employees - what makes these different than the standard mortgages? Same for employee credit cards or loans?

BofA offers just about any kind of financial product you can think of, either through the bank itself or through subsidiaries, like Banc of America Investment Services.

It has been several years since I was an employee, but the mortgage for employees at the time included a 1/2% rate discount on the loan plus no points/no fees. There are similar discounts on other employee loans. There also was an interest-only $5,000 or $10,000 loan which is forgiven over 5 years to help with down payment and/or maving costs. Used to also be stock grants to all employees if the bank made specific goals - unknown if that still happens.

Hope this helps. Benefits are very good.

I have a phone interview with BOA for part time. Do they help pay childcare expenses?

There used to be a way to use a pre-tax deduction account to pay childcare. Unknown if it's still available. It's worth asking about.

Fatima Sunderland in delanson, New York said: yes, i did. I know about PMP. I ask for BofA if realy is necessary to take that.
thank you

Fatima - If the job requirement says that BofA requires PMP, then, yes, it is required for that job. If you don't have something that the job description says is required, there's a good chance that you will not be considered for the job. If it says that it is "desired" then you may be considered based on how well you fit other requirements.

My apologies if this seems harsh, but it looks like you need to work on your English as well. You need to be able to read, speak and, especially, write English well.

Good luck.

thank you! you are very nice man!

Hey does anyone know if BOA customer service reps get paid weekly or bi-weekly?

Dana in Charlotte, North Carolina said: I agree 100% with this. I was at Bank of America for 4 years and barely got a raise and never got a bonus. I worked as an Investment Analyst and was laid off with notice, just came to work that day and was told I was being laid-off the same day. It is so true, don't let the "famous name" fool you. Bank of America treats their associate like CRAP.

I was supposed to go for a Legal Processors position... sounds really fancy, huh? However, NOT! I worked at a call center for years and have been working since I could get a permit. They offered me a job in the dept. at $27k a year. A few days later HR called and said they would give me $29k ($2k more, WOW!) I made more than that 10 years ago... I debated about going to the bitter end, the morning of but with the commute, the gas prices and how they promoted the job as "stressful" I decided to decline. I need a job but I need to be compensated.

MH in Cornelius, Oregon said: Chandra - use this question in your interview. You have every right to ask about how compensation is calculated, including what is the potential maximum bonus you can earn relative to your base salary,

You need to clarify your English - does the last sentence as:
1. How stressful is the job? or
2. How is it that the job is so stressful?

I don't think anyone can answer that. Stress is based on what you find stressful. Again, ask in the interview what specifically the job entails so you can see if those activities are stressful for you. Also, for most people, stress comes from your immediate supervisor. Make sure you talk one on one with that person to see how well you relate.

Good luck.

If you get the right recruiter they will tell you over the phone doing the phone interview depending on the position you are going for.

Can someone help me get an address or telephone number? I was vested in Security Pacific's pension plan when I left after 13 years there. Then BofA bought SPNB. I stopped hearing from the BankAmerica Pension Plan 5 years ago and now I can't find a way to contact them to say I am ready to retire! I had an 800 number in Fort Lee NJ but it no longer works and I cannot find a number for Employee Benefits anywhere on the internet. And there is no BofA branch where I live. Anybody got a number or address I can use to get back in touch with BAC's employee benefits??Thanks!

Trying2Retire in Shreveport, Louisiana said: Can someone help me get an address or telephone number?

I am a BofA retiree, and got this number from the BofA website, www.netbenefits.com. 1.800.556.6044

Good luck. Once set up, everything runs pretty smoothly.

Incidentally, I also was with SPNB, and Oregon Bank before that, so made it through 2 major mergers. One note about taking benefits - I found that it worked out substantially better for me to take all the money out of the BofA plan and invest it independently instead of taking an annuity from BofA. Remember that the BofA annuity does not increase with inflation.

MH

MH in Portland, Oregon said: I am a BofA retiree, and got this number from the BofA website, www.netbenefits.com . 1.800.556.6044

Good luck. Once set up, everything runs pretty smoothly.

Thank you so-o-o much! I've looked everywhere for that number for months now... Appreciate the "pretty smoothly" part too. And I hadn't realized they had no COLA on their annuity -- good thing I "talked" to you, MH.
T2R

hi

Veronica L in Oakland, California said: It really does depend on what you do. For example a customer service rep I (call center-prime/model) makes about 12.30hour, but if you work an evening shift you get a 10% pay differential, if you speak another language fluently (with professionalism) add another 10% on top of that. Customer service rep II makes about 16 to 17 an hour (like the cd/ira dept and online banking), some customer service repII positions pay only 13-14 an hour.
If you have previous customer service experience in financial services, negotiate with them, if you are working in northern california you should at least be making 29,000 a year with 1-2 years experience!
Also, BOA look great on your resume, I worked there for one year with no prior banking experience, and was hired at (that's confidential), but I am still a call center rep II but I make a lot more (21.62 to be exact). Get experience and excell within the company or move on to a better position!
Good luck! Hope I was helpful.

Hey Veronica! I've been with Boa for six years and I still make less than my peers. I'm looking to go into Customer Service department, do you think I should try a different bank or stick it out here?? I really need to make more money (21.62 would be great! ) but the bank is making so many cuts and they are't really making me feel like a valued senior employee. Thanx.