What's the company culture at Bank Of America?

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Every business has it's own style. What is the office environment and culture like at Bank Of America?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Bank Of America?

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sick of it here in Concord, California

100 months ago

the life of a bank of america employee in the northwest sucks!!! i have worked for this bank for 15 years when it used to be seafirst. i only make 15.00/per hour. i have not had any sort of pay increase in 2+ years! things were much better when we were under the original bank of america in california and we operated as the name seafirst. the customer service is horrible now. trying to find someone to help you is nearly impossible. you get transferred around many times and no one has a clue who does what and where. bigger is not always better. nationsbanks has destroyed the bank of america name and culture.

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b in Irving, Texas

96 months ago

What is the dress code at a typical BoA branch?

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me in Venice, Florida

95 months ago

Well, I have worked for BOA for 15 years. The pay is not the greatest, but there are many benefits. I have a wonderful 401k, and the increadable peace of mind of health insurance, dental insurance and life insurance. That is pretty good considering I am part time. All part timers get this, which you don't see in every co. They also offer daycare assistance should you need it. Also, the employee banking benefits are quite nice too. Better rates, free checking, $5000.00 First time home buying assistance. Not too many co. offer this. We also have many personal assitance programs avialablae to us free. So, I guess that all comes into play when considering your wage. Yes it is not an easy job, probably harder than most think, but lets face it, very few jobs have perfect harmony all the time. It is no different than any other work place. Do your job well, and it is a good way to have an income.

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MH in Portland, Oregon

80 months ago

Kathy - also keep in mind that the people who are satisfied with their jobs typically don't have a reason to spend time on company posts. (I'm retired from BofA so have the time.) Almost any company is as good as you make it, and the bigger the company, the more opportunities you have to find a compatible group. After today's acquisition of Merrill Lynch, there will be even more opportunities (except maybe in Bank of America Investment Services in the short term.) You must learn/know how to manage your supervisor/bosses and have written job descriptions so there are quantifiable job reviews. In short, I had a very fruitful and rewarding 18 years at BofA and recommend it for people willing to work hard and focus.

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jnemo in New York

80 months ago

Hmm. I have been working as an AVP at Merrill Lynch for several years. We'll see if I am allowed the benefit of working at BoA after the merger has closed. These comments are disheartening. Merrill Lynch is the best company I've ever worked for; I love my job, I have complete autonomy, the benefits are fantastic, I love my manager and my team, the pay is great, everything is very lax. I guess companies that treat their employees with respect are doomed to failure in this age. I am hoping these BoA complaints should be taken with a grain of salt.

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MH in Portland, Oregon

80 months ago

To jnemo - I survived a merger into BofA from Security Pacific, and then the merger with NationsBank.
The only time there was a problem was initially when the NationsBank people could not comprehend how far ahead of them BofA was technologically; then came respect for where we were. Merrill is bringing a great reputation to the table (well, except for the WSJ comments that Merrill's brokers are "notoriously independent"). As long as everyone focuses on the goal - long term survival and profitability of the company, and not on local turf wars, you;ll be fine. If you get into a turf war battle, take it up the food chain until you get someone to listen to the bigger picture. I actually did that a couple of times (not merger-related) and gained stature from it within BofA as senior managers saw what was important.

Good luck.

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karen in Chicago, Illinois

79 months ago

What salary range does Bank of America pay for project managers.

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Bankerchic in Vancouver, Washington

74 months ago

As with any company there are pros and cons. I have been with the bank for 15 years. I have worked in the credit card dept. in Az, and have worked in branches with my job ranging from teller to Asst Mgr in the northwest. The benefits the bank gives is really awesome, ranging from the child care assistance program, adoption program, medical, dental, 401k and pension, gracious maternity and paternity leave (yes Dads get the same time off Moms do), tuition reimbursement and more. The company has been really good about letting me take my career to where I wanted to go. If I wanted to go full time, I could find a full time position, if I wanted to go back to part time, they found ways I could do it. These are some of the pros to working at the bank.
The cons: They are a really sales oriented company. We are micro-managed like you wouldn't believe to get referrals, and to make a sale from almost everyone walking in the door. Making 100% of your goals is not good enough. In order to get good incentive and a good score on your evaluations, you have to get 125%-150% of your goals. Our goals keep going up insanely high every year. You really can't be real with the customers. When asking people for business, you have to use "open-ended questions" and learn how to ask people the right way to make the customers feel like they can't say no. There is a lot more pressure nowadays then there ever was back in the 90's. If we need to call different departments for help, we get transfered at least 4 or 5 times until we get someone who is able to help us solve the issue or answer the question, and that's not including how much time we spend on hold each transfer. It's rediculous. They offer you these great benefits so you won't leave, but it's not customer oriented or employee oriented anymore. It's about making the precious dollar for the bank and I can't wait to leave!

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He Hate Me in Richmond, Virginia

74 months ago

Never work for this company. Here is my story...I was working customer service for another bank. On a Sunday morning my dad brings an ad to my attention about "mortgage open house: local financial institutions is looking for processors and closers". I was like "I don't know I kind of have a good thing going with ...". I decide to go to the open house anyways. 1 week later, I get a call back from Ajilon (the temp agency) and they said bank of america (thats right in all lower case letters, because they do not get any of my respect) would like to interview with me around 12. I told the lady that I had to work, so she said that she would set up a phone screen. I have a phone interview the next day and I get hired 30 minutes for a Home Service Specialist II (HSS) after the call. I put in my 2 weeks at my job, for the scum bank of the planet earth. Week 1: We have training, they do not teach us how to be loan processors, they teach us how to use BOA's system. (sidenote: I was the youngest and I was the only person in my class who has never processed loans before). The lady says that they will be bringing in 2 classes (20+ people per class) every week. Week 2: We have to do Web based training, which isn't very helpful. Week 3: We get loans!!! Monday, my processing system was down so I couln't get started. Tuesday my loans were reassigned so I didnt have loans. Wed-Fri, I was getting familiar with my loans and learning more about my position. Week 4: I was doing welcome calls, getting familiar with my customers, calling title/ins/3rd party companies, clearing conditions, I EVEN STAYED OT ON 3 OUT OF 4 DAYS!!!! Saturday comes and I get this voicemail: This is Jane from ajilon, I just got an email from bank of america and they actually decided to end your assignment. Don't go in on Monday, give me a call back and let me know that you got this". WTF!!!! I call back to see what was going on...Jane says that they didnt feel I was catching on fast enough

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He Hate Me in Richmond, Virginia

74 months ago

and to not worry because I am not the only person who was "let go". That is bullsh.i.t if I have ever heard it. The training was bullsh.i.t, they way my manager acted like she was cool with me and trying to schedule happy hours was bullsh.i.t. Everything abou this company is bullsh.i.t. I should have know what they say in the news is the truth. They are laying off 35k workers in the next 3 years because they aquired merrill and countrywide. If you want a career in banking, go elsewhere. They will can you before you even get started.

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MH in Portland, Oregon

74 months ago

jnemo - Alas, your comments about the state of corporate America are pretty close. I am retired, so don't have to face it anymore, but still have lots of friends in the trenches with you. (I just get to worry about slashed dividend income and an IRA that has lost 40% of its value). And He Hate Me certainly took a huge risk in going with an agency instead of the company directly. Did he ever ask the manager during the probation period how he was doing and what could be done to perform better??

Thanks for a dose of reality.

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jnemo in New York

74 months ago

In defense of He Hate Me, a Full-time Employee position seems to be a mere dream of the past. Consultants are the rule rather than the exception this day in age. I have a death grip on my FTE position, and I was a consultant, so I know how hard it is to make the switch. I have some friends with incredible experience and, for instance, Princeton degrees that had to move to the middle of no-where to take administrative jobs. It ain't pretty! I think I was too hard on He Hate Me. I apologize for the attitude.

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He Hate Me in Richmond, Virginia

74 months ago

jnemo in New York said: In defense of He Hate Me, a Full-time Employee position seems to be a mere dream of the past. Consultants are the rule rather than the exception this day in age. I have a death grip on my FTE position, and I was a consultant, so I know how hard it is to make the switch. I have some friends with incredible experience and, for instance, Princeton degrees that had to move to the middle of no-where to take administrative jobs. It ain't pretty! I think I was too hard on He Hate Me. I apologize for the attitude.

No don't worry about it...I knew I was taking a risk whenever I was offered this assignment...Ive been contracting pretty much the whole year Ive been out of college...This was by far the worst experience thus far...I just know that a big company like Bank of America is not for me, because they do not care about there employees/contractors....I see where you are coming from with your original post, because I too have seen people come and go in my previous assignments...But honestly they didnt even give me a chance to get started, why would they hire me if they could not work with me...I literally had 1 week and 3 days to work...that is what kills me...I'm not worried though, Im 23, have a college degree, have no criminal history, and im an optimist...

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He Hate Me in Richmond, Virginia

74 months ago

MH in Portland, Oregon said: jnemo - Alas, your comments about the state of corporate America are pretty close. I am retired, so don't have to face it anymore, but still have lots of friends in the trenches with you. (I just get to worry about slashed dividend income and an IRA that has lost 40% of its value). And He Hate Me certainly took a huge risk in going with an agency instead of the company directly. Did he ever ask the manager during the probation period how he was doing and what could be done to perform better??

Thanks for a dose of reality.

On the Tuesday of my last week on the job, my manager pulled me to the side to see where my head was at. I told her that everyday when I go home I feel like I have learned something new about the job and that I feel like I am coming along. She said she admits she does not know what she is supposed to be doing as a team lead, but gave me the advice to "fake it until I make it". She was checking on me throughout the week, and giving me the usual "good job" and "attaboys" because she noticed my progression. Friday when she left, she gave me the whole "have a nice weekend, see you Monday" spill. Saturday afternoon I got a voicemail on my cellphone from the agency saying they decided to end my assignment...Never have I felt so worthless in my life

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Cubbe Gradds in Long Beach, California

73 months ago

Kathy in Chicago,Illinois::::: DONT...I REPEAT...DONT GO TO WORK FOR BANK OF AMERICA. I HAVE WORKED THERE FOR 6 YEARS. THE TOP PERFORMER IN MY LOCATION...NO RAISE IN ALMOST 4 YEARS...NO BONUSES...BARELY NO THANK YOUS...NOTHING !!!!!!!! I PROMISE...YOU WILL MAKE A HUGE MISTAKE. I WORK WITH 15 PEOPLE AND 9 OR 10 OF US WOULD QUIT TOMORROW IF WE FOUND A JOB TONIGHT. THE MANAGER IS NOT UNDERSTANDING AND THE ASST. MANAGER IS WORSE.

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Cubbe Gradds in Long Beach, California

73 months ago

Kathy in Chicago, Illinois said: I'm a little disheartened at all the negativity. I don't work for Bank of America, but had intended to apply for a position today. Now I'm going to decline applying.

However, I must say that many of these comments could be made by most employees who dislike their jobs in just about any company these days. Many companies have become cold and disloyal to their employees, and yet expect utmost loyalty in return. Welcome to the business world 2008. It is sad.

Kathy in Chicago,Illinois::::: DONT...I REPEAT...DONT GO TO WORK FOR BANK OF AMERICA. I HAVE WORKED THERE FOR 6 YEARS. THE TOP PERFORMER IN MY LOCATION...NO RAISE IN ALMOST 4 YEARS...NO BONUSES...BARELY NO THANK YOUS...NOTHING !!!!!!!! I PROMISE...YOU WILL MAKE A HUGE MISTAKE. I WORK WITH 15 PEOPLE AND 9 OR 10 OF US WOULD QUIT TOMORROW IF WE FOUND A JOB TONIGHT. THE MANAGER IS NOT UNDERSTANDING AND THE ASST. MANAGER IS WORSE.

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jnemo in New York

73 months ago

Kathy, can you give us more info? Is this a certain division or job role you are talking about?

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jnemo in New York

73 months ago

OH, my mistake, I should've said "Cubbe Gradds in Long Beach, CA" ~ Cubbe, I am sorry about your situation, but you have to consider that this is your experience in one job role in one location at a company that has, what, 360,000 employees? While this definitely speaks volumes about your experience, I don't think that it is necessarily applicable to everyone. Maybe you can give us more details about what you do so we can get a feel for the work life that you have.

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Cubbe Gradds in Long Beach, California

73 months ago

jnemo in new york:::::I have worked for a good handful of years. This is the worst experience ever. I work at a branch in orange county. We have to fight for time off for everything. Doctor appts., vacations, sick time, breaks, and almost lunches. Days go by when many don't have breaks. The rules seem to change daily. We're told one thing in our interview and one thing on the job. They don't train everyone, only their special selected employees. I show up at work, on time, rarely call in sick, have asked for training in various areas. I could go on and on. We have an asst. manager who feels he/she is above God. We are talked to and treated like 2 years olds when actually we are all adults. We just like to be treated like adults, with respect, and we show respect back. Didn't check for type errors, hope contents are ok. Thanks.

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Cubbe Gradds in Long Beach, California

73 months ago

jnemo in new yourk:::::::I did forget ONE GREAT THING ABOUT BOFA....I LOVE MY CUSTOMERS AND THEY LOVE ME. My customers love me because of "ME". I treat them with great respect and give them all special treatment. Every customer is special to me.

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1982danny in Los Angeles, California

64 months ago

I also worked with Bank of America an I am disgusted with this company. It is a horrible company that treats their employees worse than dirt. I applied to a bilingual spanish phone banker and after 6 months of service they decided outsourced the spanish calls to Mexico. We stayed a few months taking the regular English calls but then Bofa decided to eliminate our position at that site and then they trained us on mortgage customer service. All those changes in less than a year. It may seem like a new experience to work in mortgage but not to those who are not interested in pursuing a career in that industry. Even worse, they eliminated our 10 percent language differential because we were no longer servicing spanish calls. After the mortgage training and one week on the phones (which I already had a year with the company) I decided to quit a job that I never in my life applied to. I offered a two week notice but they didn't consider it necessary because it was a new job. A few months later I applied to a weekend part time position to supplement my income from my new full time job. However I received an offensive email from saying I will not be considered for the job due to my previous work record. Incredible. I was never written up, given a verbal, etc. I was absolutely not fired, I resigned, offering a two week notice. A new job had started, that was correct, but I already had a year working for the company and all of a sudden a new job was given to me which I had no interest and I never applied. They are horrible. Stay away from this miserable bank.

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Meea Flower in Halifax, Massachusetts

64 months ago

Cubbe Gradds in Long Beach, California said: jnemo in new york:::::I have worked for a good handful of years. This is the worst experience ever. I work at a branch in orange county. We have to fight for time off for everything. Doctor appts., vacations, sick time, breaks, and almost lunches. Days go by when many don't have breaks. The rules seem to change daily. We're told one thing in our interview and one thing on the job. They don't train everyone, only their special selected employees. I show up at work, on time, rarely call in sick, have asked for training in various areas. I could go on and on. We have an asst. manager who feels he/she is above God. We are talked to and treated like 2 years olds when actually we are all adults. We just like to be treated like adults, with respect, and we show respect back. Didn't check for type errors, hope contents are ok. Thanks.

I think it depends on the manager. I used to work for the owner-operated company. There were so much of backstabbing and guilt. The owner was making employees feel guilty about everything. I was working long hours and weekends with the 3 hr commuting. I couldn’t handle it. I quit before I could find another job. It was my own decision and I cannot blame anyone for that. Perhaps there will be a better fit for that place and I will find a better place for myself.
Having an interview with BofA manager soon. Whish me luck!

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Andrew L from DC in Mc Lean, Virginia

60 months ago

Carol in Berkeley Heights, New Jersey said: I would strongly recommend before you apply to have a back up plan. They will lay off you off in a moment's notice. Their profits are created by eliminating and off shoring jobs. They have workers with A-1 visas and will do anything to save a buck . The higher you move up the more risk that you take of your being eliminated. I was laid off not ONCE but TWICE!!!not returning

Carol,

My wife is from Berkeley Heights so I have been there often. I am sorry you have had problems with B of A. I am an attorney as well, and I am always looking to talk to people about their experiences with different employers to determine whether the companies are paying employees properly and are generally in compliance with the laws. Feel free to contact me if you would like to discuss your experiences at B of A.

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Cubbe Gradds in Long Beach, California

60 months ago

Cubbe Gradds in Long Beach, California said: Kathy in Chicago,Illinois::::: DONT...I REPEAT...DONT GO TO WORK FOR BANK OF AMERICA. I HAVE WORKED THERE FOR 6 YEARS. THE TOP PERFORMER IN MY LOCATION...NO RAISE IN ALMOST 4 YEARS...NO BONUSES...BARELY NO THANK YOUS...NOTHING !!!!!!!! I PROMISE...YOU WILL MAKE A HUGE MISTAKE. I WORK WITH 15 PEOPLE AND 9 OR 10 OF US WOULD QUIT TOMORROW IF WE FOUND A JOB TONIGHT. THE MANAGER IS NOT UNDERSTANDING AND THE ASST. MANAGER IS WORSE.

KATHY.....YOU ARE RIGHT ON. I USED TO WORK THERE TOO AND THEY ARE THE WORST PLACE I HAVE EVER WORKED IN MY ENTIRE LIFE AND I'VE BEEN ON THIS EARTH FOR QUITE A FEW YEARS. EVERYONE, DON'T WALK....RUN AS FAST AS YOU CAN AWAY FROM BOFA. AND IF YOU ARE A NON CUSTOMER, I KNOW FROM FIRST HAND EXPERIENCE, THE LOCATION I WORKED AT WOULD MAKE PEOPLE WAIT 10 TO 20 MINUTES AND ACT LIKE THEY WERE CALLING TO VERIFY FUNDS ON THE CHECK. THEY JUST WANTED TO UPSET THE CUSTOMER SO THAT THEY WOULD OPEN AN ACCOUNT SO THAT THEY WOULD NOT HAVE TO WAIT LONG THE NEXT TIME THEY CAME IN TO CASH A CHECK.

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Cubbe Gradds in Long Beach, California

60 months ago

Meea Flower in Halifax, Massachusetts said: I think that it depends on a manager. I used to work for the owner-operated company. There were lots of backstabbing and guilt. The owner was making employees feel guilty about everything. I was working long hours and weekends with the 3 hrs commute a day. I couldn’t handle it. I quit before I found another job. It was my own decision and I cannot blame anyone for this.

Having an interview with BofA manager soon. Wish me luck!

Hi Meeha
Just happened to sign back into this forum. How did your interview of BofA go. I realize you wrote this 4 months ago but just wondered how you are?

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brad92r in orlando, Florida

59 months ago

call centers are all about stats, doesnt matter if you help the customers out, doesnt matter if you waive fees, doesnt matter how good you are, all about the stats. thats why the turnover ratio is so high.. but they will fire you anyways even tho they need you. they will fire you over the littlest things.. i myself am going to quit next month and yes i wont get unemployment and i know they will backdate my vacation time but ive gone thru hell and back. been here 3 years, top 20 across the nation. do i have a backup plan ? not yet.. but i'll have peace of mind once i leave. too much bs. i used to be working 40 hrs but recently b/c of stress and mgmt, i am down to 28 hrs. gradual slowdown. still not worth working here. would i bank here? not really. i wouldnt recommend it. let you know reps have a 2500$ od waiver threshold, but they tell you, you have freedom to act.. so i act and feel empathy for custs and i waive up to $140 for custs.. last mth i waived $4500 in fees.. these are not just for cust mistakes, these are mostly claim related fees. still i get reprimanded.. anyways. good luck to all. if you have a chance i would advise to apply for non call center and non lower level branch positions. go for broke, go for mgmt at a branch or financial advisor, or go for global wealth .. even myself i have a college degree and that doesnt matter. we all get paid the same.. 50% of the people i work with are listed in the county jail website for theft, DUI, drugs etc.. couple mgrs come in blazed and i do not know why they dont do drug tests. 1 guy got shot over a bad drug deal and 2 mths later is back at work like nothing happened.

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dlljea in Waterbury, Connecticut

47 months ago

I was an HSSII for about a year and a half. WORST experience of my life. I was so stressed out at this job that I became physically ill. I put in 45-50 per week and made sure my files were in compliance with bank guidelines but nothing I did was good enough for this pathetic bank. I actually had a huge smile on my face the day they let me go....it never felt so good to be fired.

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Tee in Roseburg, Oregon

45 months ago

jnemo in New York said: I guess it really depends on what you do at the company. I get a 3-4% raise every year and 7-10K bonus, and I am a peon. Can't imagine what the FA's are bringing in. I work at home and do whatever I want. They bought me a complete home office, printer, new laptops, monitors, whatever. I love it here.

What is it that you do for them?

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FDB in Chicopee, Massachusetts

42 months ago

 I worked for BOA for 4 years and the last manager who I worked with for a year terminated me a week ago. She was very abusive to me. It all began when I started getting a lot of business for the branch (They exceeded their credit card sales after I joined their branch). She started nit- picking what I did and constantly insulted me in front of others. Simultaneously with the criticism, a constant refusal to ackowledge my contributions and achievements. All this time i was trying to get her approval by working harder and harder. Boys, was I wrong! Things got worst and worst! I was being subjected to disciplinary procedures with verbal or written warnings for frabricated reasons and without proper investigation. I have never had any verbal or written warning in my whole entire life. I did not know how to deal with it. I am also a busy Mom who is trying to be there for my sons and my family. I did not have a chance to repport every incidents to HR all the time. I have asked to be demoted and transfered to another branch and was refused and ignored by the CMM.  I am not perfect but I am very good at what I do because I love my job. The day I was terminnated, I was a top performer of the whole market. This manager is also involved in some unethical activities. With the  non- retaliation policy in mind, I repported her behavious to the so call anonymous hot line and I was terminated after three attemps. I called HR.  The lady told me those cases I reported are confirmed and addressed. It is a slap in my face basically. The manager supervised this so call asset team program which encouraged workers to share their thoughts and improve working enviorment. Each branch has it's own asset team leader. When I share my thoughts to this team leader, she gave me some advice and told me not to mention the conversation that i had with her to anyone. I guess she is petrified of her. This is a phony program in place  just to make herself look caring! I learned a lot from the experienc

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FPDB in Chicopee, Massachusetts

42 months ago

I am not perfect but I am very good at what I do because I love my job. The day I was terminnated, I was a top performer of the whole market. This manager is also involved in some unethical activities. With the  non- retaliation policy in mind, I repported her behavious to the so call anonymous hot line and I was terminated after three attemps. I called HR.  The lady told me those cases I reported are confirmed and addressed. It is a slap in my face basically. The manager supervised this so call asset team program which encouraged workers to share their thoughts and improve working enviorment. Each branch has it's own asset team leader. When I share my thoughts to this team leader, she gave me some advice and told me not to mention the conversation that i had with her to anyone. I guess she is petrified of her. This is a phony program in place  just to make herself look caring! I learned a lot from the experience.  I have excelent work ethic no matter who I am working for and I will not change who I am.  Be aware of those evils out there. They would do anything to destroy you If they feel threaten because you work harder than them and if you are delicated to the company but they are there only looking out for themselves.

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FPDB in Chicopee, Massachusetts

42 months ago

I learned a lot from the experience.  I have excelent work ethic no matter who I am working for and I will not change who I am.  Be aware of those evils out there. They would do anything to destroy you If they feel threaten because you work harder than them and if you are delicated to the company but they are there only looking out for themselves.

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MH in Portland, Oregon

42 months ago

I think you should take your comments farther up the food chain, especially about unethical behavior. BofA is having a lot of problems now, and doesn't want any more allegations of wrong-doing. I cannot help but think that a senior manager would welcome a well-documented, reasoned explanation of an employee behaving unethically.

You will have to be more specific than "I called HR. The lady told me those cases I reported are confirmed and addressed. It is a slap in my face basically." I have no idea what this means. What does HR mean by "addressed"? You should have been given documentation of the resolution of your complaint.

Your statement "They would do anything to destroy you If they feel threaten because you work harder than them and if you are delicated (sic) to the company but they are there only looking out for themselves." is too general. While I was managing people, I always wanted the best people I could recruit. Having high-performers work for you makes your department look better, and is actually less expensive because you can accomplish more with fewer people.

So-- document your allegations. Do not use generalities--be very specific: names, dates, content. Find someone farther up your line of business food chain to explain your issues to. If you feel you did not get a sufficient explanation from HR of your allegations, speak with the HR manager, and if that doesn't work, go to the regional HR.

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FPDB in Chicopee, Massachusetts

41 months ago

Dear MH
Thank you for your advice. I did ask HR how the issue was being addressed. She said that is private and should not be disclosed. I was not making allegations. I have proof. I called the ethic hotline again and they told me the issues are being handled by the market. The ethic department has never asked me to forward my proof. The CMM and the manager have known each other for more than 20 years. That was a major obstacle which I had to deal with because they talked to each other. I heard the CMM is no longer with the company.

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Astha Sanjay in centreville, Virginia

40 months ago

Hi

I am going to have an interview next week for a job at boa. I am actually a team lead, technology in my present company and have 6 years experience. I am appearing for the position of vp. I am not sure what that means , but thats also sort of a team lead , technology position. I think the salary is negotiable. What is the average salary for a vp at boa.(team lead sorts) and how much do you think would be a good salary for me to settle down at? My interview is for a position in New York.

Pls advise.

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Mary in Fort Lauderdale, Florida

39 months ago

Don't waste your time, is just a formality. They actually don't do anything for you. The HR department is a joke. I complaint 3 times about my CMM, He make me stay until 8:00pm for my SCP and left me alone closing the bank at that time (completely against policy).He told me he thought this was to much for me because I was an slow learner, in front of my associates and my customers. He told me in one of my PAs. Either you fire your TOS or I'll fire you (That TOS finished the 2nd Semester with a 7.18 on performance) He hire on my name a PB on Final (against policy once more). Every time I seek for help they send me back to him, "Lets set up a meeting with him" "you should talk to him about it"...........all BIG BS!!! I worked for BofA for 8 years, I become a BCM, from a PT teller, in 2 years. I'm not stupid. The company does not one people that speak up. And that's the reason why they fire me.
And don't let me start around the Affinity groups!!! What a joke, they used the people to make does groups that only higher controls, you never know what they do, or how much budget they have.............they only want the employees to show a number and make you work volunteer hours so they get the credit. I was so stupid, I really thought they care!!! Oh well, lesson learned! :)

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Abused in Carol Stream, Illinois

38 months ago

Mary in Fort Lauderdale, Florida said: Don't waste your time, is just a formality. They actually don't do anything for you. The HR department is a joke. I complaint 3 times about my CMM, He make me stay until 8:00pm for my SCP and left me alone closing the bank at that time (completely against policy).He told me he thought this was to much for me because I was an slow learner, in front of my associates and my customers. He told me in one of my PAs. Either you fire your TOS or I'll fire you (That TOS finished the 2nd Semester with a 7.18 on performance) He hire on my name a PB on Final (against policy once more). Every time I seek for help they send me back to him, "Lets set up a meeting with him" "you should talk to him about it"...........all BIG BS!!! I worked for BofA for 8 years, I become a BCM, from a PT teller, in 2 years. I'm not stupid. The company does not one people that speak up. And that's the reason why they fire me.
And don't let me start around the Affinity groups!!! What a joke, they used the people to make does groups that only higher controls, you never know what they do, or how much budget they have.............they only want the employees to show a number and make you work volunteer hours so they get the credit. I was so stupid, I really thought they care!!! Oh well, lesson learned! :)

I'm so frustrated, i wasnt fired but i quit. I really think that the emotional torture that they do to us is terrible. I had to quit i was having a nervous break down. My health was deteriorating. I think we need to file a law suit against them. We need to gather former employees and current employees and do something. I know that my manager is an a**hole and will mark me inelligible for rehire. I was a perfect employee for the past 5 years and all of the sudden a new managers comes and in writes me up left and right...this is not whats supposed to happen.

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FPDB in Chicopee, Massachusetts

38 months ago

Abused in Carol Stream, Illinois said: I'm so frustrated, i wasnt fired but i quit. I really think that the emotional torture that they do to us is terrible. I had to quit i was having a nervous break down. My health was deteriorating. I think we need to file a law suit against them. We need to gather former employees and current employees and do something. I know that my manager is an a**hole and will mark me inelligible for rehire. I was a perfect employee for the past 5 years and all of the sudden a new managers comes and in writes me up left and right...this is not whats supposed to happen.

You did the right thing by quiting. My last manager who stole from the company still has her job. I gave my heart and soul to this company and I lost my job because I reported her. It does not make sense but it happened. At Bank of America, you can abuse your authority if you have one. She used company Fedex account again and again for her personal gain. She refunded a fee for her good friend who also worked at the same branch so this friend can have a large safe deposit box for free ( policy violation). It will take me forever to list all the unethical things she has done. CMM is her good friend for 20+ years. Upper management is too lazy to start the investigations. That was the reason why she was able to get rid of me. I was always a top performer because I worked very hard. I was well liked by my customers. I got lots of sales for the bank eventhough I was not paid for the incentives. Shame on them! You are right! We should file a lawsuit ! With my situation, I would have a good case against them!

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monica-rosenthal in Middletown, New York

36 months ago

Abused in Carol Stream, Illinois said: I'm so frustrated, i wasnt fired but i quit. I really think that the emotional torture that they do to us is terrible. I had to quit i was having a nervous break down. My health was deteriorating. I think we need to file a law suit against them. We need to gather former employees and current employees and do something. I know that my manager is an a**hole and will mark me inelligible for rehire. I was a perfect employee for the past 5 years and all of the sudden a new managers comes and in writes me up left and right...this is not whats supposed to happen.

I-was-fired-and-so-was-my-son-we-were-discrimated-by-the-banking-center.i-feel-we-should-rally-to-get-a-class-action-suit.

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monica-rosenthal in Middletown, New York

36 months ago

i-belive-that-we-as-former-employees-should-get-together-and-file-a-class-action-suit.

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help in Decatur, Georgia

34 months ago

Pinckney in Waverly Hall, Georgia said: I worked for BoA for 22 years. It was a challenging, rewarding, fun, and tough working environment. Since Ken Lewis took over from McColl, the culture and business decisions are all about the bottom line and about rewarding the mid-to-top level executives. The environment is hyper-competitive which can have positive outcomes yet it also often means associates trust each less and "manage" up to ensure they keep their jobs. I have no regrets about my career as I was provided many opportunities and was rewarded handsomely. I chose to leave in '05 as the culture became so cut-throat and heartless. If you choose to work at BoA, be realistic - you'll likely learn a tremendous amount but if you want a caring management style, this wouldn't be the place for you.

I agree

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reread people in Tampa, Florida

33 months ago

Mary in Fort Lauderdale, Florida said: Don't waste your time, is just a formality. They actually don't do anything for you. The HR department is a joke. I complaint 3 times about my CMM, He make me stay until 8:00pm for my SCP and left me alone closing the bank at that time (completely against policy).He told me he thought this was to much for me because I was an slow learner, in front of my associates and my customers. He told me in one of my PAs. Either you fire your TOS or I'll fire you (That TOS finished the 2nd Semester with a 7.18 on performance) He hire on my name a PB on Final (against policy once more). Every time I seek for help they send me back to him, "Lets set up a meeting with him" "you should talk to him about it"...........all BIG BS!!! I worked for BofA for 8 years, I become a BCM, from a PT teller, in 2 years. I'm not stupid. The company does not one people that speak up. And that's the reason why they fire me.
And don't let me start around the Affinity groups!!! What a joke, they used the people to make does groups that only higher controls, you never know what they do, or how much budget they have.............they only want the employees to show a number and make you work volunteer hours so they get the credit . I was so stupid, I really thought they care!!! Oh well, lesson learned! :)

Did you ever email one of your bosses by chance? If the english you used above was in your email I would of fired you for that. Seriously? Did you miss english completely? "I'm not stupid." I disagree.

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sonicthor in Fort Lauderdale, Florida

33 months ago

Hello, I turn 18 in a week or so and was wondering if anyone could help me out. I applied for a part time bank teller position in Coral Springs about a week ago(I know you have to be 18 to work there but I figured once the interview process is finished I'll be 18), and I havn't heard back from a recruiter. I went to the BofA and asked if I could schedule a possible interview. The people I talked to were all very polite(and 2 of the woman working there were actually pretty gorgeous) and told me they dont schedule interviews but the recruiter calls. I actually stumbled on this forum looking for a number to contact a recruiter. Im kindof sad to hear all the negetive feedback because I'm beyond excited to work here. I want to pursue the financial industry as my career and feel like this is a great way to start. Knowing it's been a week should I continue my search to contact a recruiter or wait a bit longer. Also, my work experience is mostly at a restaurant(the number one rated restaurant in Boca Raton according to tripadvisor.com) and I handle the cash there. Is that ok experience for a teller considering restaurant work is related to customer service?Any help would be appreciated! Thank you for your time.

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MH in Portland, Oregon

33 months ago

To Sonicthor -

Your cash-handling experience in the restaurant is helpful for a bank teller position. Be aware that as a teller you essentially cannot be off in your cash at all. Good luck on getting a callback. I would make every attempt to get the recruiter's attention.

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JTA2006 in Westlake Village, California

30 months ago

I just started working at BofA as a contractor. I left a safe job to come here, just to make an extra $2.20/hour. I REALLY hope I made the right decision, as I've never worked in a "corporate" type of environment. I know it's a "contract" job, meaning it's only an 18 month position, but perhaps they will hire me as an employee w/full benefits if I'm a good worker. If not, at least I can say on my resume that I had experience at "Bank of America".

Some things I've noticed this week while training with other contractors/employees: everyone seems to complain about their job. Everyone seems like they are not making enough money to make a comfortable living, unhealthy, unhappy, tired, overworked, stressed and depressed. People seem like they are working there just for the sake of having some income, rather than wanting to have an actual career.

They have a QA department that checks all contractors/employees work to see if they've made mistakes. They "ding" you for any mistakes and report to management, even if it's something little, like saving a file name with a lowercase letter, instead of capitol case. Supposedly, if you get "dinged" more than twice a month, you have the chance of getting let go.

Also, I kid you not, but when I was interviewing at BofA, I was excited about the position and told the manager: "I've always wanted to get into the banking industry, and I'm really excited for this opportunity". She replied back saying: "Be careful what you wish for". I'm not sure what she meant by that, but I kind of brushed off her comment, because she was old, and I thought maybe she's just an old/miserable person in general.

I don't feel comfortable about working in this kind of environment, but I needed to make a little bit more money and get more experience under my belt, and this was the only company that offered me a job that was around my minimum salary requirements. Again, I hope this career move wasn't a mistake.

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DissapointedEmployee in Cathedral City, California

23 months ago

Host said: Every business has it's own style. What is the office environment and culture like at Bank Of America ?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Bank Of America?

...bonuswithheld.com

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tired teller in Irving, Texas

20 months ago

Host said: Every business has it's own style. What is the office environment and culture like at Bank Of America ?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Bank Of America?

This is THE worst job I've ever had. If you are a teller, they treat you like crap. You stand all day, which can be 10 hours or more with a 30 minute break. God help you if you don't speak Spanish because you'll never get promoted if you don't. Tellers are expected to get about 10 referrals a day even though you don't get an incentive other than not being harrassed about it, while everyone else in the bank gets a bonus for your hard work. What you get is a lousy paycheck, decent benefits, and abuse from customers, non-customers (these people seem to think the tellers create bank policy and won't get fired if we bend the rules because they're special) and management. You're basically treated like crap, go home so tired and just tell yourself daily that you're thankful to have a job. I could kick myself for ever taking this job but I'm too damn tired!!

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Bluetea in Texas

20 months ago

tired teller in Irving, Texas said: This is THE worst job I've ever had. If you are a teller, they treat you like crap. You stand all day, which can be 10 hours or more with a 30 minute break. God help you if you don't speak Spanish because you'll never get promoted if you don't. Tellers are expected to get about 10 referrals a day even though you don't get an incentive other than not being harrassed about it, while everyone else in the bank gets a bonus for your hard work. What you get is a lousy paycheck, decent benefits, and abuse from customers, non-customers (these people seem to think the tellers create bank policy and won't get fired if we bend the rules because they're special) and management. You're basically treated like crap, go home so tired and just tell yourself daily that you're thankful to have a job. I could kick myself for ever taking this job but I'm too damn tired!!

I agree. I was a teller in college and that is where I learned that I don't really have "people skills" nor do I want to develop them.

The only thing that was different back then was that we weren't pushed to "sell". Banks had sales forces then but then the money dried up and now its on you.

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jgalicea in Zephyrhills, Florida

20 months ago

sick of it here in Concord, California said: the life of a bank of america employee in the northwest sucks!!! i have worked for this bank for 15 years when it used to be seafirst. i only make 15.00/per hour. i have not had any sort of pay increase in 2+ years! things were much better when we were under the original bank of america in california and we operated as the name seafirst. the customer service is horrible now. trying to find someone to help you is nearly impossible. you get transferred around many times and no one has a clue who does what and where. bigger is not always better. nationsbanks has destroyed the bank of america name and culture.

Bank of america is the worse company to work for, they haven't given raises in years even though they are combining departments. Benfits are good on paper until you need them then it gets denied, so it's really useless. company heads are just as useless care about them self and would through you under the bus in a heart beat. They do discriminate, regular call center employees and wealth management take a look your self you would see the difference. BAD place they take advantaged of their employees their customers and the government. They need to go out of Buisness. Don't work for them bad bad bad

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jgalicea in Zephyrhills, Florida

20 months ago

Don't work for bank of america or do buissness with them. IF they can't squeez you for a penny employee or customer you are treated like crap. don't by into their being good for the community it's a front becuase of all the bad press they have receieved over the years.

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