What's the company culture at Bank Of America?

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Host

Every business has it's own style. What is the office environment and culture like at Bank Of America?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Bank Of America?

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sick of it here in Concord, California

96 months ago

the life of a bank of america employee in the northwest sucks!!! i have worked for this bank for 15 years when it used to be seafirst. i only make 15.00/per hour. i have not had any sort of pay increase in 2+ years! things were much better when we were under the original bank of america in california and we operated as the name seafirst. the customer service is horrible now. trying to find someone to help you is nearly impossible. you get transferred around many times and no one has a clue who does what and where. bigger is not always better. nationsbanks has destroyed the bank of america name and culture.

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Don't recommend B of A in Brighton, Massachusetts

96 months ago

I would not recommend working for Bank of America in Boston. The investment management group's culture is unfriendly, dictatorial, and fearful. Everyone is watching out for their own backs and will not make true allies. People are let go suddenly and the pay for performance system is a joke. It's strange that the leading bank in America could have a culture that is so fearful and back biting. Where are the optimistic and pleasant banks to work in?

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Rose in Monroe, North Carolina

94 months ago

The only negative thing about BofA is that they only seem to care about is AHT ( average handle time).
They don't care if you provide excellent service.
Used to work in WA. They pulled the call center out of WA state. Many people lost their jobs. Even the big shots could not escape this one. The only good thing? They do an awsome job of protecting customer's info!!! Management is not bad either, at least in my experience.

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b in Irving, Texas

92 months ago

What is the dress code at a typical BoA branch?

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M in Portland, Oregon

92 months ago

But most of them can create and type a full sentence. How about a little professionalism here?

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kadiann in Ridgewood, New York

90 months ago

I certainly would not recommend working for Bank of America. They look all shiny on the outside but its horrible. You are indeed right about the pay for performance thing. It is bogus because they say you need to make a certain percentage to get a payout but if you branch fails audits or does not meet its own goal then all your hard work goes down the drain or you manager might choose to give you a misely $300. It's horrible

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me in Venice, Florida

90 months ago

Well, I have worked for BOA for 15 years. The pay is not the greatest, but there are many benefits. I have a wonderful 401k, and the increadable peace of mind of health insurance, dental insurance and life insurance. That is pretty good considering I am part time. All part timers get this, which you don't see in every co. They also offer daycare assistance should you need it. Also, the employee banking benefits are quite nice too. Better rates, free checking, $5000.00 First time home buying assistance. Not too many co. offer this. We also have many personal assitance programs avialablae to us free. So, I guess that all comes into play when considering your wage. Yes it is not an easy job, probably harder than most think, but lets face it, very few jobs have perfect harmony all the time. It is no different than any other work place. Do your job well, and it is a good way to have an income.

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me in Venice, Florida

90 months ago

Host said: Every business has it's own style. What is the office environment and culture like at Bank Of America?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Bank Of America?

Depends on the banking center you are at. It really all boils down to the manager and how well the team melds.

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Steven in Tampa, Florida

90 months ago

Strongly suggest like others on here that you have a good back-up plan to working for this micro-managed pizza hut style bank. I worked in the banking centers and it was the most unfriendly, pushy, all we care about is numbers place I have ever encountered. Everyone is looking out for themselves, no team work or disguised team work, will cut you down when you do one thing wrong but will never give compliments unless you made them money. One good deed on a day is forgotten on the next. Ohh, by the way, can you please call in your numbers @ 10, 12, 2, 4, and six...and stay after and come in early so I can force feed you how you must help me get bigger. Ummm, no, no, and NO.

The best move I ever made was to move on; it was like a cult there!

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blank in Pittston, Pennsylvania

90 months ago

I recently quit my job with BAC and earned a nice pay for performance for the month of july (which I worked really hard for from July 1 to July 31.) I got a better job offer and put my time in after the month of July ended. The management told me that since I wouldn't be working with the company the day the commission would post in my check, that I would not receive it. The bonus that I worked hard for wont be issued to me. I am getting screwed out of over a thousand dollars. If "Doing the right thing" is something they stand for, they should do the right thing and give me the commission that I earned!

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Pinckney in Waverly Hall, Georgia

90 months ago

I worked for BoA for 22 years. It was a challenging, rewarding, fun, and tough working environment. Since Ken Lewis took over from McColl, the culture and business decisions are all about the bottom line and about rewarding the mid-to-top level executives. The environment is hyper-competitive which can have positive outcomes yet it also often means associates trust each less and "manage" up to ensure they keep their jobs. I have no regrets about my career as I was provided many opportunities and was rewarded handsomely. I chose to leave in '05 as the culture became so cut-throat and heartless. If you choose to work at BoA, be realistic - you'll likely learn a tremendous amount but if you want a caring management style, this wouldn't be the place for you.

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MH in Hillsboro, Oregon

90 months ago

To Pittston:
Review the rewards program description to see if it states that you have to still be an employee when the rewards are paid. If so, you left too early. If not, you have a case with the state Labor Commissioner. Call Bof HR first to explain the circumstances and ask for a written explanation if you are not paid the incentive pay. If you are not satisfied with the answer, go to the state Labor Commissioner with your complaint.

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Juan in Woodbridge, Virginia

89 months ago

don't work for Bank of America. The company is driven on so many blown up numbers that are impossible to get. they can lay you off in a minute and the pay is horrible. The benefits are quite good and you only make money if you are in the private banking or premier banking areas. distric managers make great money. Everyone else just stay off and be careful. have a second plan

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Cheryl K in Delaware in Philadelphia, Pennsylvania

89 months ago

I was supposed to work there as a contractor, but due to getting caught in traffic, I arrived 15 minutes late. The girl who does the recruiting also does the badges; she was leaving for the day as I arrived. I just got done talking to the manager; she can't even get the start time right. I don't play the deception game, and I've heard another girl quit due to personal reasons on the assignment that I was supposed to be doing. Also, the no good maggot farmer who was my recruiter emailed me info pertaining to a different job altogether. As I stated earlier, I don't play the deception game. I think those big, dumb turkeys known as Bank of America should have kept their outfit in North Carolina, or go out of business completely!

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just askin in Wilkes Barre, Pennsylvania

88 months ago

yea they now what there doing and when it cames ti incet they will do any thing to srew ya but i bet your manager got int for what u did even though u left for some reson i feel as if its a bit shaddy up there cases ive seen things go on that managers overlook dep on who u r

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blank goost in yardley, Pennsylvania

83 months ago

YES !!!! THE SAME THING HAPPENED TO ME !!!!! I worked very hard to attain my bonus, and when I left they told me the same thing !! THEY SHOULD DO THE RIGHT THING, BUT THEY DON'T LIVE UP TO THEIR WORDS !!!

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MH in Portland, Oregon

83 months ago

Do you have a copy of the bonus agreement? (See my post from 6 months ago.) If the company violated the agreement, take the issue to your state Wage and Hour Board or Bureau of Labor and Industry. But, make sure of all your facts first. If you earned the bonus and have met all the terms of the agreement, you are entitled to the money.

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blank goost in yardley, Pennsylvania

83 months ago

did you go to the labor dept ???? if so did you get your bonus ????

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MH in Portland, Oregon

83 months ago

No, I never had an issue with pay or bonuses with BofA. I was involved in designing and implementing incentive plans for several years, however, and the plans always had very explicit terms that everyone had to satisfy before the incentive was paid, including, typically, still being an employee of BofA at the time the incentive was to be paid.

Hence my question about whether you had a copy of the terms for the bonus. If you can document your claim and the local HR department won't satisfy you, you have every right to take it to the appropriate state agency controlling employment terms. The agency name is different in every state. See who publishes the mandatory minimum wage info for your state that's posted in your place of employment (typically in a break or lunch room.) Barring that, you should be able to Google for it. But, you have to be able to document your claim. If it is all verbal, you're likely to lose.

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Mcolette in Boston, Massachusetts

82 months ago

I work for the GWIM division of Bank of America, and I think it's a great company. The benefits are unbelievable, and they have a wonderful recognition program for their associates. There are a lot of opportunities to grow within the company. How can you beat the all the associate banking benefits, not to mention the 401(k)plan is the best out there? I work in Boston, and I love my job and the people I work with. I don't understand where all the negative reviews come from. I plan on being there for a long time.

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MH in Portland, Oregon

82 months ago

Glad to hear someone stills likes working there. I certainly had a very rewarding career with BofA and its precursors, both professionally and financially. They are always looking for better ways to do things and encourage associates to think of them. The one thing any associate has to remember that it is not only important that your boss knows how well you are doing, but his/her boss needs to know it as well. Make sure to manage up.

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WI2AZ in Arizona

79 months ago

I work for Bank of America and I love it. The bank offers fantastic benefits (flexible hours, insurance, maternity, holidays, vacation days, sick days, etc) that I know I cannot find at any other company. Now, I know it depends on the department where you work, but I've found the bank to be generous wtih bonuses and salaries. Even in tough years, I've gotten raises. Now, on the flip side, I REALLY appreciate all that I get from the bank. So, I work very hard - sometimtes on evenings and weekends, to meet the demands of my job. In my experience, when I come through for the bank, it has come through for me.

In terms of culture, there is work/life balance. I typically dress in business casual attire(crop pants, nicer t-shirts, casual skirts and slacks - no shorts, no jeans, etc). I usually wear suits when Senior Mangers are visiting the office or if I'll be in the presence of customers. I listen to a radio on a headset when I'm not on the phone. I eat at my desk and I am trusted to manage my own time.

I have no desire to leave this company. While I feel badly for those responders above who are angry, I have only this to offer: if you performed your job in the same lax manner in which you documented your dissatisfaction with it, perhaps banking is not the career path for you and you should consider it a favor to your future that you are no longer employed here. May I suggest that you take up a musical instrument? Massage Therapy? Those are both career paths where you can use the skills you've derived in texting, that is, you can move your fingers quickly and you won't have to worry about your nonsensical abbreviations nor misspelled words.

Best of luck to all!

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MH in Portland, Oregon

79 months ago

To W12AZ - While I'm sure you're going to get some negative comments from your post, alas, I think you are right on the money (pun intended, I guess.) It's a BANK, and those who run banks tend to be pretty obsessive about details. Also, doing more than the job requires tends to get rewarded.

I do wish there were a more transparent process for getting past the first interview. The bank's responsiveness seems to vary widely in different parts of the country. But, once you're an employee, you can usually manage your career pretty well by paying attention to what's going on in your region.

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Laura Ahamnonu in Houston, Texas

79 months ago

You know i totally agree with this writer. Bank of America treates their employees with disregard and they use you. They will pretend that they care and manipulate you into over working yourself for them then they terminate you for no just cause with no warning. I had been working for bank of America for 4yr. I made excellent sales expecially with credit cards and worked a lot of over time when they needed me to. A year ago i was promoted as the sales and service specialist becos of my performance. Even though i was skeptical about taking the offer becos it was a full time position and i already had school full time, my manager whom i thought was a good person then begged me to take the job becose he really needed me and that i will be doing a great job. The pay was not even good and the stress was definately not worth it, but because i was being a loyal employee to the bank and expecially to my boss i took the job. I did very exceptional with the job, made a lot of sales and money for the branch. I even during the month of jan, feb, march, almost single handedly made most of the dda, sav, and credit card sales goals for the bank eventhough it was not really my job requirement and becos the banking center was short of personal banker at the time and i was once again being a determined and royal employee. Then suddenly, on April 7th a day that i will never forget the unbelievable happened to me, they terminated me without absolutely no warning with reason as lame a customer complaint. I could not believe it, they didnt even let me at least just quite just so it would not be as though i had commited some kind of unforgetable crime and for all the royalty i had shown to them in the past 4yrs i had worked there. They quickly forgat everything in a second and put termination on my record and that was how i was left with no job. I had no other means of paying my bills, i am a full time young adult who had no other means of support except that job.

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Laviniao in Northridge, California

79 months ago

So I work at Countrywide which is shortly to become BofA. I have to admit that Countrywide is rumored to be one of the worst employers in the industry; that being said I have had some pretty trying times in the nearly 6 years that I have been employed with the company. Although it really does depend (as I am sure in most other jobs) who your manager is. The problem with our industry is that there weren't enough bodies in the seats during the boom and not enough people to manage them. Many people who were not ready for management positions were placed into these roles because there was really no one else. I'm sure that this is a trend throughout the industry. However, I have an excellent work ethic and I work hard because that's who I am regardless of who I am working for. One thing I have noticed with these complaints is that for Ms Ahamnonu, blank goost, just askin, amonymous, etc.. I hate don't intend to offend but if this is the way that you correspond with your managers it is not surprising that you would be let go.

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John Doe in North Hollywood, California

79 months ago

Laviniao in Northridge, California said: So I work at Countrywide which is shortly to become BofA. I have to admit that Countrywide is rumored to be one of the worst employers in the industry; that being said I have had some pretty trying times in the nearly 6 years that I have been employed with the company. Although it really does depend (as I am sure in most other jobs) who your manager is. The problem with our industry is that there weren't enough bodies in the seats during the boom and not enough people to manage them. Many people who were not ready for management positions were placed into these roles because there was really no one else. I'm sure that this is a trend throughout the industry. However, I have an excellent work ethic and I work hard because that's who I am regardless of who I am working for. One thing I have noticed with these complaints is that for Ms Ahamnonu, blank goost, just askin, amonymous, etc.. I hate don't intend to offend but if this is the way that you correspond with your managers it is not surprising that you would be let go.

Ya it is a disfunctual company and it was falling apart when i started there Im a natual go getter but when i started makeing deals there right from the start lazy prosessors tried to steel my commisions and the branch manager let it happen i dont know how they can just replace a person with my 8 years experience at that time that fast they always had bad management in that small town were i worked!

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MH in Portland, Oregon

79 months ago

John - I have to hope that your response is a joke. If your grammar is typical of the communication skills of Countrywide staff, BofA is going to do a wholesale housecleaning! Yes, this is only an on-line forum, but how about a little professionalism?

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Kathy in Chicago, Illinois

76 months ago

I'm a little disheartened at all the negativity. I don't work for Bank of America, but had intended to apply for a position today. Now I'm going to decline applying.

However, I must say that many of these comments could be made by most employees who dislike their jobs in just about any company these days. Many companies have become cold and disloyal to their employees, and yet expect utmost loyalty in return. Welcome to the business world 2008. It is sad.

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virgocalifornia in Ontario, California

76 months ago

Kathy in Chicago, Illinois said: I'm a little disheartened at all the negativity. I don't work for Bank of America, but had intended to apply for a position today. Now I'm going to decline applying.

However, I must say that many of these comments could be made by most employees who dislike their jobs in just about any company these days. Many companies have become cold and disloyal to their employees, and yet expect utmost loyalty in return. Welcome to the business world 2008. It is sad.

Kathy - You should not allow these comments from discouraging you from seeking out a job that may some day be the best career move for you. I'm coming up to my 3rd year with Bank of America and have never looked back. Prior to making a career change I did my research. I digested alot of information and I weighed my options. I decided to leave a company where I had invested 6 years to start rebuilding my reputation with a company that is growing. In my professional career I have never worked for a company that cares for it's associates as much as Bank of America.

And to add to what you said about loyalty...that is a two way street.

Good luck on your job search.

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MH in Portland, Oregon

76 months ago

Kathy - also keep in mind that the people who are satisfied with their jobs typically don't have a reason to spend time on company posts. (I'm retired from BofA so have the time.) Almost any company is as good as you make it, and the bigger the company, the more opportunities you have to find a compatible group. After today's acquisition of Merrill Lynch, there will be even more opportunities (except maybe in Bank of America Investment Services in the short term.) You must learn/know how to manage your supervisor/bosses and have written job descriptions so there are quantifiable job reviews. In short, I had a very fruitful and rewarding 18 years at BofA and recommend it for people willing to work hard and focus.

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jnemo in New York

76 months ago

Hmm. I have been working as an AVP at Merrill Lynch for several years. We'll see if I am allowed the benefit of working at BoA after the merger has closed. These comments are disheartening. Merrill Lynch is the best company I've ever worked for; I love my job, I have complete autonomy, the benefits are fantastic, I love my manager and my team, the pay is great, everything is very lax. I guess companies that treat their employees with respect are doomed to failure in this age. I am hoping these BoA complaints should be taken with a grain of salt.

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MH in Portland, Oregon

76 months ago

To jnemo - I survived a merger into BofA from Security Pacific, and then the merger with NationsBank.
The only time there was a problem was initially when the NationsBank people could not comprehend how far ahead of them BofA was technologically; then came respect for where we were. Merrill is bringing a great reputation to the table (well, except for the WSJ comments that Merrill's brokers are "notoriously independent"). As long as everyone focuses on the goal - long term survival and profitability of the company, and not on local turf wars, you;ll be fine. If you get into a turf war battle, take it up the food chain until you get someone to listen to the bigger picture. I actually did that a couple of times (not merger-related) and gained stature from it within BofA as senior managers saw what was important.

Good luck.

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karen in Chicago, Illinois

75 months ago

What salary range does Bank of America pay for project managers.

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Bankerchic in Vancouver, Washington

70 months ago

As with any company there are pros and cons. I have been with the bank for 15 years. I have worked in the credit card dept. in Az, and have worked in branches with my job ranging from teller to Asst Mgr in the northwest. The benefits the bank gives is really awesome, ranging from the child care assistance program, adoption program, medical, dental, 401k and pension, gracious maternity and paternity leave (yes Dads get the same time off Moms do), tuition reimbursement and more. The company has been really good about letting me take my career to where I wanted to go. If I wanted to go full time, I could find a full time position, if I wanted to go back to part time, they found ways I could do it. These are some of the pros to working at the bank.
The cons: They are a really sales oriented company. We are micro-managed like you wouldn't believe to get referrals, and to make a sale from almost everyone walking in the door. Making 100% of your goals is not good enough. In order to get good incentive and a good score on your evaluations, you have to get 125%-150% of your goals. Our goals keep going up insanely high every year. You really can't be real with the customers. When asking people for business, you have to use "open-ended questions" and learn how to ask people the right way to make the customers feel like they can't say no. There is a lot more pressure nowadays then there ever was back in the 90's. If we need to call different departments for help, we get transfered at least 4 or 5 times until we get someone who is able to help us solve the issue or answer the question, and that's not including how much time we spend on hold each transfer. It's rediculous. They offer you these great benefits so you won't leave, but it's not customer oriented or employee oriented anymore. It's about making the precious dollar for the bank and I can't wait to leave!

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He Hate Me in Richmond, Virginia

70 months ago

Never work for this company. Here is my story...I was working customer service for another bank. On a Sunday morning my dad brings an ad to my attention about "mortgage open house: local financial institutions is looking for processors and closers". I was like "I don't know I kind of have a good thing going with ...". I decide to go to the open house anyways. 1 week later, I get a call back from Ajilon (the temp agency) and they said bank of america (thats right in all lower case letters, because they do not get any of my respect) would like to interview with me around 12. I told the lady that I had to work, so she said that she would set up a phone screen. I have a phone interview the next day and I get hired 30 minutes for a Home Service Specialist II (HSS) after the call. I put in my 2 weeks at my job, for the scum bank of the planet earth. Week 1: We have training, they do not teach us how to be loan processors, they teach us how to use BOA's system. (sidenote: I was the youngest and I was the only person in my class who has never processed loans before). The lady says that they will be bringing in 2 classes (20+ people per class) every week. Week 2: We have to do Web based training, which isn't very helpful. Week 3: We get loans!!! Monday, my processing system was down so I couln't get started. Tuesday my loans were reassigned so I didnt have loans. Wed-Fri, I was getting familiar with my loans and learning more about my position. Week 4: I was doing welcome calls, getting familiar with my customers, calling title/ins/3rd party companies, clearing conditions, I EVEN STAYED OT ON 3 OUT OF 4 DAYS!!!! Saturday comes and I get this voicemail: This is Jane from ajilon, I just got an email from bank of america and they actually decided to end your assignment. Don't go in on Monday, give me a call back and let me know that you got this". WTF!!!! I call back to see what was going on...Jane says that they didnt feel I was catching on fast enough

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He Hate Me in Richmond, Virginia

70 months ago

and to not worry because I am not the only person who was "let go". That is bullsh.i.t if I have ever heard it. The training was bullsh.i.t, they way my manager acted like she was cool with me and trying to schedule happy hours was bullsh.i.t. Everything abou this company is bullsh.i.t. I should have know what they say in the news is the truth. They are laying off 35k workers in the next 3 years because they aquired merrill and countrywide. If you want a career in banking, go elsewhere. They will can you before you even get started.

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MH in Portland, Oregon

70 months ago

jnemo - Alas, your comments about the state of corporate America are pretty close. I am retired, so don't have to face it anymore, but still have lots of friends in the trenches with you. (I just get to worry about slashed dividend income and an IRA that has lost 40% of its value). And He Hate Me certainly took a huge risk in going with an agency instead of the company directly. Did he ever ask the manager during the probation period how he was doing and what could be done to perform better??

Thanks for a dose of reality.

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jnemo in New York

70 months ago

In defense of He Hate Me, a Full-time Employee position seems to be a mere dream of the past. Consultants are the rule rather than the exception this day in age. I have a death grip on my FTE position, and I was a consultant, so I know how hard it is to make the switch. I have some friends with incredible experience and, for instance, Princeton degrees that had to move to the middle of no-where to take administrative jobs. It ain't pretty! I think I was too hard on He Hate Me. I apologize for the attitude.

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He Hate Me in Richmond, Virginia

70 months ago

jnemo in New York said: In defense of He Hate Me, a Full-time Employee position seems to be a mere dream of the past. Consultants are the rule rather than the exception this day in age. I have a death grip on my FTE position, and I was a consultant, so I know how hard it is to make the switch. I have some friends with incredible experience and, for instance, Princeton degrees that had to move to the middle of no-where to take administrative jobs. It ain't pretty! I think I was too hard on He Hate Me. I apologize for the attitude.

No don't worry about it...I knew I was taking a risk whenever I was offered this assignment...Ive been contracting pretty much the whole year Ive been out of college...This was by far the worst experience thus far...I just know that a big company like Bank of America is not for me, because they do not care about there employees/contractors....I see where you are coming from with your original post, because I too have seen people come and go in my previous assignments...But honestly they didnt even give me a chance to get started, why would they hire me if they could not work with me...I literally had 1 week and 3 days to work...that is what kills me...I'm not worried though, Im 23, have a college degree, have no criminal history, and im an optimist...

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He Hate Me in Richmond, Virginia

70 months ago

MH in Portland, Oregon said: jnemo - Alas, your comments about the state of corporate America are pretty close. I am retired, so don't have to face it anymore, but still have lots of friends in the trenches with you. (I just get to worry about slashed dividend income and an IRA that has lost 40% of its value). And He Hate Me certainly took a huge risk in going with an agency instead of the company directly. Did he ever ask the manager during the probation period how he was doing and what could be done to perform better??

Thanks for a dose of reality.

On the Tuesday of my last week on the job, my manager pulled me to the side to see where my head was at. I told her that everyday when I go home I feel like I have learned something new about the job and that I feel like I am coming along. She said she admits she does not know what she is supposed to be doing as a team lead, but gave me the advice to "fake it until I make it". She was checking on me throughout the week, and giving me the usual "good job" and "attaboys" because she noticed my progression. Friday when she left, she gave me the whole "have a nice weekend, see you Monday" spill. Saturday afternoon I got a voicemail on my cellphone from the agency saying they decided to end my assignment...Never have I felt so worthless in my life

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Cubbe Gradds in Long Beach, California

69 months ago

Kathy in Chicago,Illinois::::: DONT...I REPEAT...DONT GO TO WORK FOR BANK OF AMERICA. I HAVE WORKED THERE FOR 6 YEARS. THE TOP PERFORMER IN MY LOCATION...NO RAISE IN ALMOST 4 YEARS...NO BONUSES...BARELY NO THANK YOUS...NOTHING !!!!!!!! I PROMISE...YOU WILL MAKE A HUGE MISTAKE. I WORK WITH 15 PEOPLE AND 9 OR 10 OF US WOULD QUIT TOMORROW IF WE FOUND A JOB TONIGHT. THE MANAGER IS NOT UNDERSTANDING AND THE ASST. MANAGER IS WORSE.

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Cubbe Gradds in Long Beach, California

69 months ago

Kathy in Chicago, Illinois said: I'm a little disheartened at all the negativity. I don't work for Bank of America, but had intended to apply for a position today. Now I'm going to decline applying.

However, I must say that many of these comments could be made by most employees who dislike their jobs in just about any company these days. Many companies have become cold and disloyal to their employees, and yet expect utmost loyalty in return. Welcome to the business world 2008. It is sad.

Kathy in Chicago,Illinois::::: DONT...I REPEAT...DONT GO TO WORK FOR BANK OF AMERICA. I HAVE WORKED THERE FOR 6 YEARS. THE TOP PERFORMER IN MY LOCATION...NO RAISE IN ALMOST 4 YEARS...NO BONUSES...BARELY NO THANK YOUS...NOTHING !!!!!!!! I PROMISE...YOU WILL MAKE A HUGE MISTAKE. I WORK WITH 15 PEOPLE AND 9 OR 10 OF US WOULD QUIT TOMORROW IF WE FOUND A JOB TONIGHT. THE MANAGER IS NOT UNDERSTANDING AND THE ASST. MANAGER IS WORSE.

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jnemo in New York

69 months ago

Kathy, can you give us more info? Is this a certain division or job role you are talking about?

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jnemo in New York

69 months ago

OH, my mistake, I should've said "Cubbe Gradds in Long Beach, CA" ~ Cubbe, I am sorry about your situation, but you have to consider that this is your experience in one job role in one location at a company that has, what, 360,000 employees? While this definitely speaks volumes about your experience, I don't think that it is necessarily applicable to everyone. Maybe you can give us more details about what you do so we can get a feel for the work life that you have.

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Cubbe Gradds in Long Beach, California

69 months ago

jnemo in new york:::::I have worked for a good handful of years. This is the worst experience ever. I work at a branch in orange county. We have to fight for time off for everything. Doctor appts., vacations, sick time, breaks, and almost lunches. Days go by when many don't have breaks. The rules seem to change daily. We're told one thing in our interview and one thing on the job. They don't train everyone, only their special selected employees. I show up at work, on time, rarely call in sick, have asked for training in various areas. I could go on and on. We have an asst. manager who feels he/she is above God. We are talked to and treated like 2 years olds when actually we are all adults. We just like to be treated like adults, with respect, and we show respect back. Didn't check for type errors, hope contents are ok. Thanks.

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Cubbe Gradds in Long Beach, California

69 months ago

jnemo in new yourk:::::::I did forget ONE GREAT THING ABOUT BOFA....I LOVE MY CUSTOMERS AND THEY LOVE ME. My customers love me because of "ME". I treat them with great respect and give them all special treatment. Every customer is special to me.

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1982danny in Los Angeles, California

60 months ago

I also worked with Bank of America an I am disgusted with this company. It is a horrible company that treats their employees worse than dirt. I applied to a bilingual spanish phone banker and after 6 months of service they decided outsourced the spanish calls to Mexico. We stayed a few months taking the regular English calls but then Bofa decided to eliminate our position at that site and then they trained us on mortgage customer service. All those changes in less than a year. It may seem like a new experience to work in mortgage but not to those who are not interested in pursuing a career in that industry. Even worse, they eliminated our 10 percent language differential because we were no longer servicing spanish calls. After the mortgage training and one week on the phones (which I already had a year with the company) I decided to quit a job that I never in my life applied to. I offered a two week notice but they didn't consider it necessary because it was a new job. A few months later I applied to a weekend part time position to supplement my income from my new full time job. However I received an offensive email from saying I will not be considered for the job due to my previous work record. Incredible. I was never written up, given a verbal, etc. I was absolutely not fired, I resigned, offering a two week notice. A new job had started, that was correct, but I already had a year working for the company and all of a sudden a new job was given to me which I had no interest and I never applied. They are horrible. Stay away from this miserable bank.

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Meea Flower in Halifax, Massachusetts

59 months ago

Cubbe Gradds in Long Beach, California said: jnemo in new york:::::I have worked for a good handful of years. This is the worst experience ever. I work at a branch in orange county. We have to fight for time off for everything. Doctor appts., vacations, sick time, breaks, and almost lunches. Days go by when many don't have breaks. The rules seem to change daily. We're told one thing in our interview and one thing on the job. They don't train everyone, only their special selected employees. I show up at work, on time, rarely call in sick, have asked for training in various areas. I could go on and on. We have an asst. manager who feels he/she is above God. We are talked to and treated like 2 years olds when actually we are all adults. We just like to be treated like adults, with respect, and we show respect back. Didn't check for type errors, hope contents are ok. Thanks.

I think it depends on the manager. I used to work for the owner-operated company. There were so much of backstabbing and guilt. The owner was making employees feel guilty about everything. I was working long hours and weekends with the 3 hr commuting. I couldn’t handle it. I quit before I could find another job. It was my own decision and I cannot blame anyone for that. Perhaps there will be a better fit for that place and I will find a better place for myself.
Having an interview with BofA manager soon. Whish me luck!

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Andrew L from DC in Mc Lean, Virginia

56 months ago

Carol in Berkeley Heights, New Jersey said: I would strongly recommend before you apply to have a back up plan. They will lay off you off in a moment's notice. Their profits are created by eliminating and off shoring jobs. They have workers with A-1 visas and will do anything to save a buck . The higher you move up the more risk that you take of your being eliminated. I was laid off not ONCE but TWICE!!!not returning

Carol,

My wife is from Berkeley Heights so I have been there often. I am sorry you have had problems with B of A. I am an attorney as well, and I am always looking to talk to people about their experiences with different employers to determine whether the companies are paying employees properly and are generally in compliance with the laws. Feel free to contact me if you would like to discuss your experiences at B of A.

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