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Comments (44)

Anonymous in Forest Hills, New York

116 months ago

Citibank is the worst company you can work in; they are always hiring, and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

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anonymous in Dallas, Texas

115 months ago

Anonymous said: Citibank is the worst company you can work in; they are always hiring, and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

This is no LIE

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Jennifer in East Lansing, Michigan

110 months ago

Anonymous in Forest Hills, New York said: Citibank is the worst company you can work in; they are always hiring, and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

Fifth Third Bank is just as bad. A truly horrible place to work

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DEE in Garland, Texas

109 months ago

anonymous in Dallas, Texas said: This is no LIE

you are so right

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anonymous in Florence, Kentucky

108 months ago

Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

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Lazy in Plano, Texas

108 months ago

So you're in the good ol' boy network? There's a lot of who you know and not what you know. Of course this is most of corp america.

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Forgetit in New York, New York

106 months ago

anonymous in Florence, Kentucky said: Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

Good ol' days. They are not what you've posted anymore.

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Cheryl McNimery in Lawrenceburg, Indiana

103 months ago

I just started working at Citi Group in Florence Kentucky. I am real happy with everything I've heard about the company so far, and the way they treat us. I was glad to see that the only good comment I saw was from somebody at Florence. Thanks for the encouragement.

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Ginger Schneider in Warner Robins, Georgia

102 months ago

Citigroup is a great company to work for! I've been with them for 15 years, have gone through two branch closings and many changes. They took care of me the entire time, transferring me to branches where I was happier AND made more money. If Citi is sinking, I'll stick around to the very end and be the one playing the violin!!

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tracker in Charleston, South Carolina

101 months ago

Ginger, Gland that you feel that way.
Things are a little bit different in S.C. due to the EXSELL program. There was such a hype on this program, but we were never told that if we did not meet our goal, we would be placed on a PIP program. We have several long term employees that have been with the company over 13 yrs that have been placed on a PIP. One of our DMs have 20 out of his 27 employees on a PIP. How many Saturdays have you worked being comp out during the week due to them not wanting to pay overtime, how many late nights have you worked toward the end of the month, how many family functions have you missed due to having to work and not being able to get off, how many holidays have you missed with your family due to the fact that you had to work and they were off. I guess different states have different working conditions or maybe it depends on the office size. Hang in there!!

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mominjax in Jacksonville, Florida

98 months ago

anonymous in Florence, Kentucky said: Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

Glad to see someone actually support CITI; there is so much bashing. You made an excellent point that it's a great place for those that want to WORK.
I am considering working for CITI in Jacksonville, FL. What are the typical salaries for the different positions at CITI? What do you LOVE about working there? What do you HATE? Any DETAILED info you can offer would be great!

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Poetic Aphrodite in Baltimore, Maryland

98 months ago

Trudy Tucker in Jacksonville, Florida said: What I love about working there...a steady paycheck and decent benefits. What I hate...you have the constant fear of Citi laying you off or closing your site, because they can pay an Indian 50 cents to do your job. How hard you work has no bearing on this whatsoever. Also, they have numerous people managers that have no clue how to manage people.

This is absolutely true about them shipping jobs to India and they do it with almost no forewarning. My department just found out the other day that our functions are being shipped to India. We are getting new functions from a group in another location but those people will either be laid off or re-assigned.

I wouldn't say Citi is a bad company because every group is different and every division has its own culture. I do like the group I work with and I've had worse jobs but BEWARE, now is not the best time to come to Citi.

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NCnative in Las Vegas, Nevada

96 months ago

I'm in the Nevada lockbox Poetic, do you know whose functions you are getting? I know some of the Baltimore groups and their jobs got transferred to Fort Mill. I hear we may be getting the axe in January due to Image Cash Letter returns. (No more check copies from the FED)

I like the department I work in, but waiting for the layoffs is a bit stressful. They let our mortgage team go a couple of months ago.

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Poetic Aphrodite in Baltimore, Maryland

96 months ago

NCnative in Las Vegas, Nevada said: I'm in the Nevada lockbox Poetic, do you know whose functions you are getting? I know some of the Baltimore groups and their jobs got transferred to Fort Mill. I hear we may be getting the axe in January due to Image Cash Letter returns. (No more check copies from the FED)

I like the department I work in, but waiting for the layoffs is a bit stressful. They let our mortgage team go a couple of months ago.

We are getting functions from our partners up in NY. I know some of the CitiFinancial stuff got moved from the downtown Baltimore location, I'm not in the CitiFinancial division though. I work in Global Wealth Management.

It's just real crazy right now and the bad thing about it is, they're rushing the transfer of functions so much that training and organization is very haphazard. Nothing has been done in an orderly fashion or in a way that efficiently streamlines training and transition for us and the Indian employees.

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Citi Employee in Jacksonville, Florida

95 months ago

I've been working at Citi for the past 3 years. When I first started, it was a decent job. Ever since we got that new CEO from India, things have progressively gotten worse. Citi's motto use to be that you had a responsibility to the franchise, the clients, and the employees. Its new motto is clients first. Well the responsibility to the employees went out the window. We work so hard, but are treated like we could be out the door any day. Its such a stressful work environment. Now, the all of the managers meet twice weekly to monitor calls in a meeting room. You never know the results from your call, but your manager treats you badly if one of your calls was listened to. They all sit in there and say negative comments about the employee whose call they are listening to. Its not a good environment. It doesn't promote moral. Employees are unhappy and under paid. Citi only gives you a pay raise once a year, and its usually 2%-6%. You don't even qualify for a raise if you manager failed you 4 months out of the year. I overheard my manager speaking with another manager that some of our work is going to be outsourced to India in the next few months. :-/

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Citi Employee in Jacksonville, Florida

95 months ago

Trudy Tucker in Jacksonville, Florida said: What I love about working there...a steady paycheck and decent benefits. What I hate...you have the constant fear of Citi laying you off or closing your site, because they can pay an Indian 50 cents to do your job. How hard you work has no bearing on this whatsoever. Also, they have numerous people managers that have no clue how to manage people.

You are correct about the managers. The managers lack people skills. They don't motivate employees. They make them feel like they can't do anything right. Its very negative and stressful.

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Citi Employee in Kentucky

95 months ago

I just read that Citi signed a 9 and a half year contract to outsource to India.

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anonymous1234 in Jamaica, New York

94 months ago

Anonymous in Forest Hills, New York said: Citibank is the worst company you can work in; they are always hiring, and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

Agree with you 100% Anonymous. I work for the company in your area. I did not enjoy working at that location and I did not like the staff. They do not value their employees. During the many years I worked there they changed employees very often. I did however enjoy servicing the clients of the bank. It's the only thing I miss.

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Regnum Defende in Chicago, Illinois

92 months ago

O-ho the Wells Fargo Wagon is a-comin' down the street,
Oh please let it be for me!
O-ho the Wells Fargo Wagon is a-comin' down the street,
I wish, I wish I knew what it could be!

Break Up All These Banks Now

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Mary inTampa in Tampa, Florida

92 months ago

That was cute!!!! Because of financial situation I had to file for bankruptcy. It is unlikely I will ever have another credit card. But then again, that's a good way to deal with companies sending jobs to India. Let's put them out of business.

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vntlsnd in Tampa, Florida

54 months ago

i work citi as system analyst /support specialist for past 2 years as contractor in Florida. they call it professional work day (10 hrs) and forced to be in office from 9 am- 7 pm, however the pay is only for 8 hrs. have any one heard of this ? is its applicable in certain cases if its only your managers will ?

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The one in Eagle, Idaho

39 months ago

Does anyone know how to get a copy of citi's policies on firing their employees? I know someone who I think has been wrongfully terminated and I've been trying to help by finding this and it seems to me they do not want people reading it...because I can't seem to find it online. They say go to www.citigroup.net but when I try it redirects me somewhere else. If anyone can help I would greatly appreciate it!

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The one in Eagle, Idaho

39 months ago

MomInJax in Jacksonville, Florida said: Glad to see someone actually support CITI; there is so much bashing. You made an excellent point that it's a great place for those that want to WORK.
I am considering working for CITI in Jacksonville, FL. What are the typical salaries for the different positions at CITI? What do you LOVE about working there? What do you HATE? Any DETAILED info you can offer would be great!

I'm glad you two know everything about Citi and how employees who don't succeed there obviously didn't want to work. I am in Idaho where Citi is undoubtedly the worst place to work. I know at least twenty people who work for the company and I can tell you...In Idaho they are conniving and will lie to employees and falsify records. I know one person who is in arbitration over falsifying records. I would thank your lucky stars you don't live here. It's funny how only two people on here have anything good to say about Citi...but you guys are the ones who work harder than anyone else right? Just wait, you will probably be one of the 11,000 people being terminated this year. I'll come back on and check after you get the news

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NoName in Budapest, Hungary

39 months ago

I worked to the Citi for a year. I worked hard and lot. I didn't have other choice but I didn't mind.
My experience:
-The Citi is about MONEY, MONEY and MONEY.
-I mustn’t trust in my managers. They lie. All my managers lied a lot and liked to be quiet. There was an on-line meeting where a big boss from the USA. He told us, the company needs more IT people then ever before. I knew that's not true because of his body language. Just a few weeks later they decided to fire almost 11000 employees.
-Motivation is zero.
-You have to wait lot of time to change your position in the company.
-Doesn't matter how good you are. Your carrier depends on the time spent in the bar with the managers.
-Citi is the perfect place for you if you like money more than yourself or you're weak-kneed. Citi likes and only needs droids in almost every departments. If you're not a droid they'll try to make one from you.
-The Citi think everything can be solved with money or intimidation (unemployment and etc). They don't like to pay you more but they do if you're a good droid.
-If you want to make a good carrier at the Citi forget the word: righteousness.
-Citi changes a lot but reacts slowly. They always trying to "improve". The truth is they often have no idea what's going on.
-The Citi doesn't mind if you become invalid because of the working conditions. (I suffering from hearing loss and permanent tinnitus due the low quality of telephone lines. Not all lines are so bad but I received calls from an XY country. This is why I became unemployed.) My story is not uncommon in that department.
Of course, there are lot of companies like the Citi. The working conditions were good except the quality of telephone lines from SOME countries like the XY.
I like my profession and wanted to change before my hearing loss. I didn't succeed.
Good luck!

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anonymous

39 months ago

anonymous in Florence, Kentucky said: Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

hmmm

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enraged in Ely, United Kingdom

38 months ago

They are lying cheating scum, do not care about perjuring themselves in court or the emotional damage their lies cause.Pursue you for money u do not owe, then change the goal posts to suit themselves, this time though they will pay. I would advise no one to work for them or to take out a loan or mortgage with them I have never and I do mean never dealt with such SCUM

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Ex Employee in Cleveland, Ohio

38 months ago

The one in Eagle, Idaho said: Does anyone know how to get a copy of citi's policies on firing their employees? I know someone who I think has been wrongfully terminated and I've been trying to help by finding this and it seems to me they do not want people reading it...because I can't seem to find it online. They say go to www.citigroup.net but when I try it redirects me somewhere else. If anyone can help I would greatly appreciate it!

www.citigroup.com/citi/investor/data/codeconduct_en.pdf

I just googled "citibank code of conduct" and was able to pull up the 2011 pdf file. Hope this helps!

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roshss in Tampa, Florida

37 months ago

vntlsnd in Tampa, Florida said: i work citi as system analyst /support specialist for past 2 years as contractor in Florida. they call it professional work day (10 hrs) and forced to be in office from 9 am- 7 pm, however the pay is only for 8 hrs. have any one heard of this ? is its applicable in certain cases if its only your managers will ?

What is worse is Citi terminates contractors without notice. I was there for 6 months working like a dog for the 'professional day' 9am - 7pm and getting paid only 8 hours. One evening after I left work at 7pm, they called me at 7.30pm saying 'dont come from tomorrow, if you have any personal belongings they will be couriered to you'. That was it, no reason given, no notice given - although the industry norm is to give 2 weeks notice and most people do... but Citi is the worse. During my 6 months there, I knew of 3 contractors who were let go like this - calling up after work and asked not to come again

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CS in Chicago, Illinois

34 months ago

RoshSS in Tampa, Florida said: What is worse is Citi terminates contractors without notice. I was there for 6 months working like a dog for the 'professional day' 9am - 7pm and getting paid only 8 hours. One evening after I left work at 7pm, they called me at 7.30pm saying 'dont come from tomorrow, if you have any personal belongings they will be couriered to you'. That was it, no reason given, no notice given - although the industry norm is to give 2 weeks notice and most people do... but Citi is the worse. During my 6 months there, I knew of 3 contractors who were let go like this - calling up after work and asked not to come again

RoshSS,
Did you work for a company that placed you at Citibank? If so, just curious which one?

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Citibank employee for 11 years in Burlington, Kentucky

33 months ago

anonymous in Florence, Kentucky said: Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

I have worked for Citibank for 11 years. It's a great company. People leave there or get fired because they don't want to do their job. They think that it's better somewhere else. I've seen people quit and come back several times, because guess what you have to actually work at any job! Lazy people won't last long anywhere!!!

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Citibank employee for 11 years in Burlington, Kentucky

33 months ago

Comments about Citibank managers are wrong! I have worked for some great managers over the 11 years I have been at Citibank. The manager I have now, I have worked for probably 6 years, and I have nothing but great things to say about her.

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Mac in Greenlawn, New York

33 months ago

RoshSS in Tampa, Florida said: What is worse is Citi terminates contractors without notice. I was there for 6 months working like a dog for the 'professional day' 9am - 7pm and getting paid only 8 hours. One evening after I left work at 7pm, they called me at 7.30pm saying 'dont come from tomorrow, if you have any personal belongings they will be couriered to you'. That was it, no reason given, no notice given - although the industry norm is to give 2 weeks notice and most people do... but Citi is the worse. During my 6 months there, I knew of 3 contractors who were let go like this - calling up after work and asked not to come again

I am sorry to hear the way you were treated, I have been both a contractor and an employee at the bank (currently an employee). Unfortunately, some managers don't believe contractors deserves the same consideration as employees. I've seen this at other institutions as well. I neither condone or understand that thought process nor do I know the circumstances around the termination or your contract. It may be that the vendor was removed from the list or some other item that had nothing to do with your performance. If you were working on something deemed sensitive they may have done a quick release for security reasons,

To answer your other question, The professional day is standard with many financial institutions (eg. Morgan Stanley , JPMC , etc.) not just Citi. Your agency should have informed you up front of the terms prior to your interview. You need to be mindful of that when you negotiate your rate.

Just curious can you tell me what area you were working in? I have consulted in both CTI and O&T and never had anything but great experiences.

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KP in Port Saint Lucie, Florida

25 months ago

Still employed for now in Jacksonville, Florida said: Glad things are so rosy in some Citi offices. Every month in Jacksonville, FL there have been layoffs. They try to move a phone associate to another job, but do not try to do the same for a Manager. More and more work is being outsourced to other countries. It is a very stressful environment wondering if you will be receiving "a call" or not. It is hard to concentrate when others around you are packing their boxes.

If I get layed off, I will cut up every Citi card I have and will also tell Home Depot , Sears, Shell, etc why I am closing my account with Citi. Maybe if more people would object to their information being passed around outside of the United States, then companies like Citi would stop outsourcing work to other countries.

Hello "Still employed for now...", are you still with Citi in Jax? I applied for a position in the Jax call center and wanted to know what I should prepare myself for. I have read all the comments on here and they don't make the company sound too good.

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CITI is not what you think it is. in Hempstead, New York

18 months ago

Citibank employee for 11 years in Burlington, Kentucky said: I have worked for Citibank for 11 years. It's a great company. People leave there or get fired because they don't want to do their job. They think that it's better somewhere else. I've seen people quit and come back several times, because guess what you have to actually work at any job! Lazy people won't last long anywhere!!!

Okay, I've been working at Citi for almost two years and have witnessed very, very hard working and dedicated people get fired without any good reason. For those such as yourself who continue to write about people being lazy, you are absolutely wrong. What I do see is a lot of favortisim, no room for growth, employees being spread as thin as possible till they are forced to quit or do something out of desperation because leaders have put too much pressure on them to succeed. There is no work/life balance and if you work 5 days a week they expect you to work 7. And still that is not enough. In the past year in a half approximately 150 people were laid off due to so called cut backs and that is not counting the people that were forced to quit. For those of you who love Citi so dearly, answer this question.....why does Citi promote and highly dedicated and loyal employee who worked 6 days a week (even came in on their days off) to then fire them 2 weeks later for no apparent good reason. When this employee asked why she was being let go after she worked so hard to get to where she is Citi management told her they need to legally fire her because they have no place for her elsewhere. With that being said, why promote the individual to begin with? Why not wait? Citi is a dysfunctional organization with no structure who does not value their employees. Lastly, it is good to hear that some (few) are having a positive experience within Citi. However, for those seeking employment seek elsewhere I am sure you will have better luck. I did. :)

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john in Palmetto, Florida

18 months ago

Actually Citi is a great company to work for. They give you very good work life balance, and the benefits are great. Have you ever thought that maybe you just suck at your jobs and that's why you get "let go"....

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Annonomus in Chicago, Illinois

17 months ago

Anonymous in Forest Hills, New York said: Citibank is the worst company you can work in; they are always hiring , and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

I want to tell you why it such a bad place to work: From my first day there my manager tried to fire me. After 4 months, he finally succeeded. My separation said I was released because I was an at will employee. They told the state I was fired with cause so I could not collect unemployment.

A few weeks later, they said they overpaid me. I kept asking for a detailed accounting of the hours and my "pay rate" because my calculation did not match their calculation. The never provided what I had asked for. Instead they told me the because I was paid bi-weekly, they took my salary, divided 52 weeks. Somehow, I calculated that using their calculations instead of 2080 work hours in a year, I was underpaid by over $200. Anyone can do the math to determine their hourly salary.

Then I enrolled in COBRA. I have been fighting with them for a year to get my claims paid correctly. They insist that since I was older than 65, I must take medicare. Even though I found another job and was working, they would not pay my claims. Medicare did not tell me I had to take part B. I do know that for retirees, the insurance cost is less than for others, because claims paid by the insurance plan are then paid as supplemental to Medicare.

Does anyone know if any laws were broken by this company. It seems like they believe they can do anything they want, and never get into any legal troubles.

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anonymous in Southlake, Texas

17 months ago

I wouldn't recommend the company or the products to anyone.Very cut throat inside.

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me in Middleburg, Florida

13 months ago

MomInJax in Jacksonville, Florida said: Glad to see someone actually support CITI; there is so much bashing. You made an excellent point that it's a great place for those that want to WORK.
I am considering working for CITI in Jacksonville, FL. What are the typical salaries for the different positions at CITI? What do you LOVE about working there? What do you HATE? Any DETAILED info you can offer would be great!

Let me tell you my experience...as a part of a group that came in as contractors we have been strung along for months. Promises made were not promises kept. We make 12k less than at other banks and yes you will work your butt off.

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Mel in Floral Park, New York

11 months ago

Anonymous in Forest Hills, New York said: Citibank is the worst company you can work in; they are always hiring , and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

Please answer... I know this is from so long ago but how did you quit. I been here only just short of 2 months and I HATE IT.

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Mel in Floral Park, New York

11 months ago

me in Middleburg, Florida said: Let me tell you my experience...as a part of a group that came in as contractors we have been strung along for months. Promises made were not promises kept. We make 12k less than at other banks and yes you will work your butt off.

I'm thinking about how to quit this week. Help! Do I give a weeks notice? Anything I really don't even want to put it on my resume. They truly suck!

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Brokejoke098 in Dover, Florida

3 months ago

Anonymous in Forest Hills, New York said: Citibank is the worst company you can work in; they are always hiring , and there are always lay-offs. Stay away!!!!!!!!!!!!!!!!!!! - unless you want to look for a new job every two years.

SUPER TRUE....they are not lying I literally lost ,my job in less than 90 days I relocated out of state and everything very bad place to work. Avoid it if u can BUT I understand ppl have bills 2 pay . Always hring and firing off the petty-ist stuff

Should have did my research b4 I took it

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Brokejoke098 in Dover, Florida

3 months ago

roshss in Tampa, Florida said: What is worse is Citi terminates contractors without notice. I was there for 6 months working like a dog for the 'professional day' 9am - 7pm and getting paid only 8 hours. One evening after I left work at 7pm, they called me at 7.30pm saying 'dont come from tomorrow, if you have any personal belongings they will be couriered to you'. That was it, no reason given, no notice given - although the industry norm is to give 2 weeks notice and most people do... but Citi is the worse. During my 6 months there, I knew of 3 contractors who were let go like this - calling up after work and asked not to come again

Its ok happened 2 me I was permanent SURPRISED there was no lawsuit against them YET same location

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Former employee in Parma, Idaho

3 months ago

The one in Eagle, Idaho said: I'm glad you two know everything about Citi and how employees who don't succeed there obviously didn't want to work. I am in Idaho where Citi is undoubtedly the worst place to work. I know at least twenty people who work for the company and I can tell you...In Idaho they are conniving and will lie to employees and falsify records. I know one person who is in arbitration over falsifying records. I would thank your lucky stars you don't live here. It's funny how only two people on here have anything good to say about Citi...but you guys are the ones who work harder than anyone else right? Just wait, you will probably be one of the 11,000 people being terminated this year. I'll come back on and check after you get the news

I just got fired from the Meridian location and couldn't agree more! They feed you lies from day one about pay and hours to lure you into taking the job, only to find out that their take on 'work life balance' only applies when it's beneficial for them as a company. Did I mention they let me go the day before I started my vacation that I had been saving up for a year and a half, and of course they don't pay out on saved time off. Lesson learned.

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Current Employee in Riverview, Florida

20 days ago

anonymous in Florence, Kentucky said: Citi is a great company to work for as long as you are someone who wants to work. Its not a place that takes crap from people who want to do little and get paid lots. I have been there 5 years and not one complaint from myself. The mangers work hard to help others move up if they want to and honestly I doubt you find an easier job making money like you do at citi

I agree. I've been working for the company a bit over 9 years. But, it's a combination of who you know and how good job you do. I've move up the latter about 5 times. So yes, you need to move constantly go make more $$$ and to stay alive within the company..

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