What's the company culture at Con-way?

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Every business has its own style. What is the office environment and culture like at Con-way?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Con-way?

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Mommavette in San Antonio, Texas

54 months ago

Newer employees are forced to drive around all day in truck WITHOUT air conditioning.
Employees are also required to call in every morning to see what time they go in to work.

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Noyoucan't_they say in Bismarck, North Dakota

53 months ago

Corporation is attempting culture change emphasizing a safety conscious environment with change being driven by input from the bottom up. Granted, culture change takes time. Management is on-board with the safety message, but culture change hits a brick wall with the bottom up input concept. Suggestions or issues brought up are denied and deemed as being nonexistent, thereby eliminating need for extra effort required for problem solving. If lower level employee insists that issue needs addressing, employee is labeled as having a "bad attitude." Minneapolis region has many employees with "bad attitudes," that is, they want to implement improvements and see better efficiency, but managers do not receive monetary rewards for addressing such issues, so they dismiss them. Management reward incentives need to be adjusted for the culture change to really take effect. Otherwise, it's business as usual.

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MCHIN in Long Beach, California

48 months ago

DSR (Former Employee), Rockford, IL – February 6, 2014
Pros: pay, weekends off, home daily(though only long enough to sleep)Cons: horrible treatment, cameras in cabs, no breaks
Long days without breaks, they call all their employes DSR's (Driver Sales Representative) do to a loophole in the labor laws that state labor laws do not apply to sales reps, if you work the dock all day and decide to take a break after 12 hours they can and WILL fire you for stealing company time!

Aside from being treated horribly this is a great place to make money if you cant find a driving job elsewhere, they start at $20hr (or $0.42mi for LH) and work you 60-70hrs a week whether you like it or not, If you work on linehaul plan on sitting on the side of the road for a few hours every Saturday morning because they WILL run you out of hours every Friday night.

They will hire people fresh out of driving school so this is a good place to get the 1-2 years driving experience that other companies require! –

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Settled for Less in Waterville, Maine

26 months ago


Con-Way does a good job emphasizing and teaching safety techniques regularly. Newer technology upgrades have been good and Con-way should continue them.


I enjoyed working for Con-Way Freight, but it was hard to bear the favoritism toward drivers and full-time, long-term staff. For customer service work, the company paid above the average in my area. The company sees its drivers as face of the company and their brand. They also pay them high wages -- nearly $20.00 an hour to start.

CSRs can find it harder to earn respect. They recently began outsourcing the billing, or data entry part of CSRs' work, presumably to India. They also routed some of our calls to a larger terminal. Also, they recently outsourced most of their IT to HP to India.

High wages and lots of overtime can be a deficit and a form of favoritism. At my terminal, the average driver worked 8 hrs.+, often because of management oversights and inefficient practices. Late start times contributed to drivers' overtime and business customers sometimes didn't get their freight before their receiving departments closed.

Con-Way's bid system favors seniority over merit, and can hurt them. Drivers deliberately worked slowly so they could earn more money. They insisted drivers measure the freight before picking it up, which makes sense, but take time, and might not really save anybody any money.

Con-Way is dedicated to mediocrity, without going the extra mile. Regular rate increases, to cover wages, fuel, and terminal upgrades decreased business.

To stay profitable, Con-Way should continue to focus on services to businesses. They continue to kow-tow to major customers who sell freight to residences, which doesn't suit deliveries in rural America, where drivers can struggle to find distant residences and to deliver along streets not meant for 28 ft. tractor-trailer trucks. The need to get permits for deliveries on posted backroads in the spring was another headache.

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