How to get a job at Cox Communications.

Get new comments by email
You can cancel email alerts at anytime.
Comments (1 to 50 of 87)
Page:   1  2  Next »   Last »

Host

Do you work at Cox Communications? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

Reply - Report abuse

Scott in Carrollton, Texas

126 months ago

Host said: Do you work at Cox Communications? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?

I have no idea...I have over 10 years as a PM and probably 15 years more as a project coordinator in construction and IT idustries and I haven't even gotten a call back...I think there looking for people who will work cheep! after all, they get what they pay for!

- Was this comment helpful?
Reply - Report abuse

AZJames in Phoenix, Arizona

102 months ago

Scott in Carrollton, Texas said: I have no idea...I have over 10 years as a PM and probably 15 years more as a project coordinator in construction and IT idustries and I haven't even gotten a call back...I think there looking for people who will work cheep! after all, they get what they pay for!

You have to apply online. You have several phone interviews. The interviewers are not professionals, and are asking questions off a sheet. You MIGHT get a phone call or and email, or you may not. ALWAYS check you online profile EVERYDAY! It might take a month or more to even get called in for a live interview. The interviewer might not know how to interview, and they may act arrogant, but they know what they want. Be professional, and confident, and if they like you, you will have to take a drug test and go through a background check. It's that simple. Only those with patience and professionalism will prevail.

- Was this comment helpful?
Reply - Report abuse

AZJames in Phoenix, Arizona

102 months ago

Scott in Carrollton, Texas said: I have no idea...I have over 10 years as a PM and probably 15 years more as a project coordinator in construction and IT idustries and I haven't even gotten a call back...I think there looking for people who will work cheep! after all, they get what they pay for!

You have to apply online. You have several phone interviews. The interviewers are not professionals, and are asking questions off a sheet. You MIGHT get a phone call or and email, or you may not. ALWAYS check you online profile EVERYDAY! It might take a month or more to even get called in for a live interview. The interviewer might not know how to interview, and they may act arrogant, but they know what they want. Be professional, and confident, and if they like you, you will have to take a drug test and go through a background check. It's that simple. Only those with patience and professionalism will prevail. Oh and another thing, there seems to be a certain isolated culture at COX, and you must want to become part of it, so you need to check your ego in at the door.

- Was this comment helpful?
Reply - Report abuse

heatherlarsen in Surprise, Arizona

101 months ago

I was wondering if anyone could tell me how indep the background check is for Cox Communication?

- Was this comment helpful?
Reply - Report abuse

coqui04 in Virginia Beach, Virginia

97 months ago

To anybody who has worked for Cox before...my question is..I applied for a Tech support position last week and just received an email yesterday to continue onto the next step of the application..does this mean i will eventually get an interview??? If so..what's it like?? How's it like working in that position??

- Was this comment helpful?
Reply - Report abuse

HMDesignGroup in Phoenix, Arizona

97 months ago

I had an assessment on 7/22 and received a missed call on 7/28 with no message and no way of returning their call. I applied for the Home Service Tech. Any ideas on what I should do?

- Was this comment helpful?
Reply - Report abuse

HMDesignGroup in Maricopa, Arizona

96 months ago

So I passed the assessment and have a face-to-face interview next week.

- Was this comment helpful?
Reply - Report abuse

muchfaith in Lake Forest, California

96 months ago

So how did your interview go. I have one this week!

- Was this comment helpful?
Reply - Report abuse

HMDesignGroup in Peoria, Arizona

94 months ago

I haven't been on here for awhile but I got the job. The interview was easy as they ask the standard questions like you experience, customer service, ect.

- Was this comment helpful?
Reply - Report abuse

muchfaith in Lake Forest, California

94 months ago

Congratulations! I have applied for at least 10 jobs at Cox. Got one face to face interview, no job! Still haven't heard on the other one they had me fill out an application for.... have probably another 4 or so that I haven't heard a thing on yet......

- Was this comment helpful?
Reply - Report abuse

practicekindness in San Juan Capistrano, California

93 months ago

Host said: Do you work at Cox Communications? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

Don't expect Cox to be a company that really cares for its employees. They will let you go at the drop of a hat.

- Was this comment helpful?
Reply - Report abuse

simplytechnical Networking in SoCal, California

93 months ago

practice Kindness in San Juan Capistrano, California said: Don't expect Cox to be a company that really cares for its employees. They will let you go at the drop of a hat.

That goes for all companies the last I checked! Its either truly a business decson or plitics..those that escape either have to consider themselves blessed :)

- Was this comment helpful?
Reply - Report abuse

dudesomewhere in baton rouge, Louisiana

92 months ago

Host said: Do you work at Cox Communications? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

I worked for them for 6 years, they crap on all their employees. I was climbing the ladder quickly, then they re-structured the company and I was turned into a nobody overnight. Do your'e best to stay away from this company.

- Was this comment helpful?
Reply - Report abuse

youvegottobekiddingme in Tucson, Arizona

90 months ago

I still work there and when I say run? RUN! You will not like this job. You will hate your job. I give it 1 year, if that. I am being nice. And previously I worked for a company like Cox services and I LOVED that Job however they left Tucson. This experience made me want to work for COX.. I never hated a job so much in my life and I am not alone there. You can see it on their faces.. RUN!

- Was this comment helpful?
Reply - Report abuse

muchfaith in Lake Forest, California

90 months ago

well I applied for at least 10 jobs and got inhouse interviews for 2. I was totally qualified for the jobs. I've had all the cox services for at least 10 years and I've totally technology oriented and still didn't get either of the jobs interviewed for. I don't think thier looking for quality employees...... Not sure what their looking for but for the most part I have never been impressed with thier emploees.When the installed my phones they put bg holes in the garage ceiling and attached the phone jacks to the wall with double stick tape.... you know what happened to those. Nice crappy work. In the last year I have had them out for repairs at least 4 times and finally the last tech did the work right and was amazed the other 2 never went in the attic and all the equiptment up there was bad and in need of replacement. So I won't ne working there...................

- Was this comment helpful?
Reply - Report abuse

Toani in El Cajon, California

60 months ago

I just moved to the El Cajon area and I applied at Cox for afew positions. Can I get any feed back of what to expect and what's the starting salary? I use to work for AOL Time Warner and I really enjoyed the work. The only response I've received was to complete application online.

- Was this comment helpful?
Reply - Report abuse

thomasgibbs in Atlanta, Georgia

60 months ago

I applied for quite a few Cox positions also and received the same email. It hasn't led anywhere yet but I did get a little excited because it meant someone looked at my app and resume finally. I have a great deal of this type of experience so I was expecting a relatively quick call back since they are hiring. The process seems slow....I sincerely hope the company is worth it. Any idea on what they pay their techs?

- Was this comment helpful?
Reply - Report abuse

ITS ME in Las Vegas, Nevada

59 months ago

It takes FOREVER for them to follow up with a phone call after you've been selected. Most the time that process take forever too. Be prepared to hear nothing up to several months.

- Was this comment helpful?
Reply - Report abuse

Jaded_heart in Albuquerque, New Mexico

57 months ago

Yes I know I applied for Tech Support got an email to call them but it took over 2 weeks for the recruter to call me back....too late for job. :(

- Was this comment helpful?
Reply - Report abuse

Sunshine in San Diego, California

47 months ago

I had applied last month and forgot all about it. Then they called me last Wednesday and I had a quick phone interview and I completed two assessment tests online. Thursday they called me and said I had an interview for last Saturday. Then Monday they called and offered me the position. I start training in two weeks.

- Was this comment helpful?
Reply - Report abuse

HireMePlease in San Diego, California

47 months ago

Sunshine in San Diego,

What position did you go for? I went for customer care rep, applied online, got another email asking me to fill out another application, then within a few hours of doing that I got a call for a phone screening a week ago. I was told I'd get a call the next day and if not to email the guy but then he didn't give me an email address...I'm still waiting. Sucks because he sounded like I was going to move forward...and he was asking me about my availability and liked that I was available. I saw another available position so I went for that too. I wish they would just say yes or even no so I can stop hoping. I really wanted that job.

- Was this comment helpful?
Reply - Report abuse

ramon vega in Chula Vista, California

47 months ago

HireMePlease in San Diego, California said: Sunshine in San Diego,

What position did you go for? I went for customer care rep, applied online, got another email asking me to fill out another application, then within a few hours of doing that I got a call for a phone screening a week ago. I was told I'd get a call the next day and if not to email the guy but then he didn't give me an email address...I'm still waiting. Sucks because he sounded like I was going to move forward...and he was asking me about my availability and liked that I was available. I saw another available position so I went for that too. I wish they would just say yes or even no so I can stop hoping. I really wanted that job.

Hello, I had a interview on Tuesday and didn't receive a call back. :( but I also applied for another position and today I received a call on a different position. Hopefully I get a job. And good luck on the interview if you have one. It did took me about 2 weeks before I actually got a interview.

- Was this comment helpful?
Reply - Report abuse

Sunshine in San Diego, California

47 months ago

HireMePlease in San Diego, California said: Sunshine in San Diego,

What position did you go for? I went for customer care rep, applied online, got another email asking me to fill out another application, then within a few hours of doing that I got a call for a phone screening a week ago. I was told I'd get a call the next day and if not to email the guy but then he didn't give me an email address...I'm still waiting. Sucks because he sounded like I was going to move forward...and he was asking me about my availability and liked that I was available. I saw another available position so I went for that too. I wish they would just say yes or even no so I can stop hoping. I really wanted that job.

I applied for the customer service call center rep

- Was this comment helpful?
Reply - Report abuse

Sunshine in San Diego, California

47 months ago

I applied for the customer service call center rep.

- Was this comment helpful?
Reply - Report abuse

Sunshine in San Diego, California

47 months ago

I also want to add that from the initial phone interview, assessment tests, face to face interview, job offer, drug test, background check- all in that order, it took 11 days. All during that time, the HR people kept in contact with me through phone calls and emails letting me know each step in the progress. So I was thrilled when they called me today to say my background check was complete. It took just 3 days for the background check.

- Was this comment helpful?
Reply - Report abuse

HireMePlease in San Diego, California

47 months ago

The same recruiter I spoke to for the customer care position also called me for the retail solutions position, remembered me and decided to move me forward to the assessment portion, which I passed, and now I have an interview next week! Any pointers?!?

- Was this comment helpful?
Reply - Report abuse

Sunshine in San Diego, California

47 months ago

Hiremeplease,

remember to smile and keep eye contact. they will ask you some routine questions but they will all be geared towards customer service. it would help if you actually like helping people because it will show. They will also ask you towards the end as to why they should hire you. please don't say you need a job or you want to work there, they already know that. This is where you sell yourself so make it count. they might even ask you to pretend to sell one of them some cox service to practice now and know your cox cable products. when they ask do you have any questions for them say yes and ask them something intelligent. do not say no. I hope this helps you and good luck.

- Was this comment helpful?
Reply - Report abuse

HireMePlease in San Diego, California

47 months ago

I had my interview yesterday for the retail solutions position. Besides the fact that I was early and had to wait 30 minutes past my scheduled interview time, I'd say the interview went pretty well. There were three panelists, they asked simple customer service questions, asked me questions about my resume, asked me questions about what I did at my previous job. All in all I could say that it was a very conversational interview, as if I were talking to some people I already knew. I felt like it went very well. Now all I can do is play the waiting game and keep applying elsewhere until I hear back.

- Was this comment helpful?
Reply - Report abuse

HireMePlease in San Diego, California

47 months ago

ramon vega in Chula Vista, California said: Hello, I had a interview on Tuesday and didn't receive a call back. :( but I also applied for another position and today I received a call on a different position. Hopefully I get a job. And good luck on the interview if you have one. It did took me about 2 weeks before I actually got a interview.

Have you heard back?

- Was this comment helpful?
Reply - Report abuse

ramon vega in Chula Vista, California

47 months ago

HireMePlease in San Diego, California said: Have you heard back?

yes, today they called me and offered me the position.

- Was this comment helpful?
Reply - Report abuse

HireMePlease in San Diego, California

47 months ago

Congrats! Which position?

- Was this comment helpful?
Reply - Report abuse

Neisha in Las Vegas, Nevada

30 months ago

How long does it usually take to hear something back after a interview?

- Was this comment helpful?
Reply - Report abuse

Neisha in Las Vegas, Nevada

30 months ago

I had a interview and still haven't heard anything yet I'm really anxious lol

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

ParlaysIMon in Los Angeles, California

12 months ago

Neisha in Las Vegas, Nevada said: I had a interview and still haven't heard anything yet I'm really anxious lol

Did you get the job?

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Phoenix, Arizona

10 months ago

I applied for Cox Communications about a week ago. Had a face to face interview yesterday and got a call today that I got the job! Now I have to submit my background check. Any answers on how in debt their background checks are?

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in Phoenix, Arizona said: I applied for Cox Communications about a week ago. Had a face to face interview yesterday and got a call today that I got the job! Now I have to submit my background check. Any answers on how in debt their background checks are?

I'm very curious as to how in depth it is as well. Is it a standard background check to check for criminal and driving record, or is it more, anyone know?

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in B M Goldwater A F Range, Arizona

10 months ago

Karnage in Baltimore, Maryland said: I'm very curious as to how in depth it is as well. Is it a standard background check to check for criminal and driving record, or is it more, anyone know?

They sent me an email yesterday because I had my dates mixed up for a previous job :-/ back in 2009!!! Still waiting for the results.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in B M Goldwater A F Range, Arizona said: They sent me an email yesterday because I had my dates mixed up for a previous job :-/ back in 2009!!! Still waiting for the results.

How off were the dates? Are they just checking dates or other things as well in regards to previous employment?

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in B M Goldwater A F Range, Arizona said: They sent me an email yesterday because I had my dates mixed up for a previous job :-/ back in 2009!!! Still waiting for the results.

How did it end up going Simone?

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Phoenix, Arizona

10 months ago

As of right now it's still pending :-( I passed my drug test. But again, they are VERY THOROUGH! And they use a company called Infomart USA. Im really anxious and hope everything goes will before my 10/10/16 start date.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Phoenix, Arizona

10 months ago

Karnage in Baltimore, Maryland said: How did it end up going Simone?

Oh! And my dates were off pretty bad lol I mean it was my first job back in 2009 but I put 2010 on the application. They asked for a w2 or pay stub so I sent an email explaining I didn't have neither of those docs and I gave them the phone number to my previous job which was Target and they were able to verify the dates via phone.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in Phoenix, Arizona said: Oh! And my dates were off pretty bad lol I mean it was my first job back in 2009 but I put 2010 on the application. They asked for a w2 or pay stub so I sent an email explaining I didn't have neither of those docs and I gave them the phone number to my previous job which was Target and they were able to verify the dates via phone.

When did your background check begin? And who followed up with you in regards to the dates and drug test, Cox or infomart? I started mine on Friday and haven't heard anything yet at all. Hope to have this wrapped up soon.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Phoenix, Arizona

10 months ago

My background began on Friday, September 16th and Infomart emailed regarding the discrepancies. No word back from the drug test but it cleared while I was at the Urgent Care Center. You have the right to call the center you took your drug test to see if it cleared.

No news is good news, in the past I've never heard back from my previous background checks and I've always passed! And I've worked for AT&T, Time Warner Cable, Sprint etc. (very notable companies)

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in Phoenix, Arizona said: My background began on Friday, September 16th and Infomart emailed regarding the discrepancies. No word back from the drug test but it cleared while I was at the Urgent Care Center. You have the right to call the center you took your drug test to see if it cleared.

No news is good news, in the past I've never heard back from my previous background checks and I've always passed! And I've worked for AT&T, Time Warner Cable, Sprint etc. (very notable companies)

Awesome, I know they said it will take 7-10 days for it to be complete, I'm just so used to it happening much quicker :-)

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Hey Simone, looks like my status updated today on their site. Doesn't have any new information though.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Buckeye, Arizona

10 months ago

im going to check mines now, what does yours say?

They sent me an email today asking for my written consent. I don't know what is going on! I'll copy/paste the email below.

One of your employment/education references is requiring a hand signed consent form before they will release any information regarding your time there. Could you please complete, sign and return the attached form to the number at the bottom of the form or scan and email a PDF copy as one attachment to cox@infomart-usa.com? Please note there are 2 places to sign and both must be signed.

*i guess Arizona handle things differently :-/

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

The site had nothing new. Just shows the status updated as of today. No new email message either. I figured if it was updated, I would have received some sort of notification, one way or another.

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Simone in Buckeye, Arizona

10 months ago

I passed the background and drug test! I received an email earlier this morning :-D

Congratulations! You have successfully completed and passed the pre-employment process including your background and drug screening, for Account Support Representative. Your orientation date is Monday, October 10, 2016

Good luck with your bg check! I know you'll pass

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Karnage in Baltimore, Maryland

10 months ago

Simone in Buckeye, Arizona said: I passed the background and drug test! I received an email earlier this morning :-D

Congratulations! You have successfully completed and passed the pre-employment process including your background and drug screening, for Account Support Representative. Your orientation date is Monday, October 10, 2016

Good luck with your bg check! I know you'll pass

Awesome, glad to hear everything went well with yours! I hope to have mine completed today! Good luck on the job, maybe we cross paths, who knows :-)

- Was this comment helpful?
Yes
/ No
Reply - Report abuse

Page:   1  2  Next »   Last »

» Sign in or create an account to comment on this topic.