CVS will make your life miserable when you are a Store Manager

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ManagerJoe in Columbus Area, Ohio

23 months ago

Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager, and have recently left the company. Ask me anything.

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Nick in Somerville, Massachusetts

23 months ago

Isn't management level at pretty much every major retailer a bunch of needing to eat crap? Just saying. I've never seen a manager who was particularly thrilled to be there.

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ManagerJoe in Columbus Area, Ohio

23 months ago

@Sickofcommuting50miles.......the assistant manager TRAINING position is fine at CVS--you will start at more than 20K---I think the avg starting pay is closer to 30K for asst mgr trainees. It is an hourly position until you are fully trained (40 hours per week), and then you go salary. Once you go salary, this is when the company will use, and ABUSE you. Plan on working 6 days a week and minimum 10 hours each day---and remember, you are SALARY at this point---you do not get paid for overtime. You are paid 45 hours per week no matter how many hours you work. Now, if you survive the Asst mgr program and actually get considered for a Store Manager position, this is when things really get interesting.
There are two types of Store Managers at CVS. One that runs a high volume store, and LOVES their job, and one the runs a low volume store and HATES their job.
Here is the reason: If you run a high volume store, the District Manager will kiss your ass, and give you all kinds of budget hours to keep the store perfect, and running well so that they don't lose the sales of this store. You will have more than enough hours to run your store (4-5 people each shift) and be able to work 45 hours a week and take two days off EVERY week.
Now, if you run a lower volume store, the DM and the company could care less about you. You will get LESS THAN the minimum hours needed to have 2 people for each shift---which means you, as the Store manager, will be in the store ALONE for several hours each week. For example, the store I ran was open 7-10 7 days a week. That's 210 hours (2 people per shift) that is required to run the store. The last year that I ran the store, my budgeted hours given to me by the DM was 200 hours per week. 10 hours less than needed--so who do you think works that extra 10 hours??? The store manager---which pretty much means you are working an extra day---so, you are lucky to get one day off per week. That's all for now.

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ManagerJoe in Columbus Area, Ohio

23 months ago

@ Nick in Somerville.....yes, it takes a special person to work at the management level at most corporate owned retail chains. I guess there are some people that don't mind working 60-70 hours per week, and having no life outside the store. I did it for 8 years at CVS, and it wasn't for me. (I'm surprise I lasted that long).

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Cody Pointer in Jackson, Michigan

23 months ago

Hey Joe:

Just curious, if you quit on the spot, is it true that there is NO way to every be employed by CVS again? My store manager absolutely adored me. I quit for a number of reasons. I'm asking this because I am unsure if the Store Manager was just saying that to convince me to stay.

I should note that I spoke to her regarding my issues two times prior, and felt my concerns were heard by deaf ears. Again, she absolutely loved having me and gave me a 'private' meeting every time the customer service results came in each month (cannot remember the name now). This was so she could say things like, "i believe you can singlehandedly turn these numbers around", and to get negative information about my co-workers.

I have provided you with the information regarding her likeness of me & my abilities because I am unaware if this has any type of impact on my original question.

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Sickofcommuting50miles

23 months ago

Thanks Joe for your response. I can definitely see how they'd be able to take advantage of you. My current district manager is the same way. We bring in about 5-7k in sales per day at my current location, but I find myself fighting to get things that are given to other locations(10-15k per day) without thought. Just out of curiosity, are the benefits good? Health and otherwise. Obviously it sounds like a raw deal from what you've explained, I'm just curious.

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shola in Providence, Rhode Island

21 months ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager, and have recently left the company. Ask me anything.

Hello,

Please tell me not to take the assistant manger job at cvs. I have 2 little kisd and a husband. I have a job now but i want to be a manager. I currently work 8 to 4pm monday thru friday and off on the weekend. My job has good benefit but the pay is small and and almost thru with my masters degree. I need a better paying job but no stress. is it thru the hours is rediculous? Thank you

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kknightbhm in Birmingham, Alabama

20 months ago

Joe, Many years ago I was hired to take over a retail store that was ranked 250 out of 250. Within 18 months I had that store in the top 15% for new growth and development. I did so through exceptional customer service and by treating my employees with dignity and respect. Do you think it is possible within the CVS family to grow a store's business based on the type of customer service offered? For example, my local CVS employees are friendly enough, but rarely do I see them go above and beyond to help anyone other than from behind the checkout counter. Just wondering.

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plantgirl04 in Greenback, Tennessee

13 months ago

Sickofcommuting50miles in Rutland, Vermont said: I am curious to hear about your experience. I am currently an assistant manager at a fairly decent sized company. I work 40 hours a week and make roughly 20k per year. I get paid hourly, and would be more than happy to work 55-60 hours a week if it meant better pay. What makes cvs a bad management oppotunity? And if you don't mind me asking, how is the pay and benefits? There is a current opening at a local CVS and I am sick of commuting 50 miles one way to an outdoors sales position in 100 degree heat, where customers are always grumpy. I don't want to even bother applying at CVS if it's worse than my current position. Thanks.

I worked as an assistant for CVS for over three years. Wasn't a bad place to work at all. The hours where long, but that all depends on who your manager is and also the district manager. After about six months we started working six days a week without any extra pay because we were on salary. Since then they have stopped that and put the assistant's to an hourly wage. I made decent money. 15+ an hour. Benefits were good as well.

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jancastro in Bronx, New York

13 months ago

How can I become a manager,I'm a current cashier clerk working at CVS Pharmacy

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lenoraann8 in Greenville, North Carolina

11 months ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager, and have recently left the company. Ask me anything.

I worked at CVS for 9 months after a car accident ,they let me go said a customer did like the way I treated them. come to find out I was not in the store that day, the unemployment office said they were wrong. But now I'm worried about what they will tell other company about me. Please tell me what you think . Thanks

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lenoraann8 in Greenville, North Carolina

11 months ago

shola in Providence, Rhode Island said: Hello,

Please tell me not to take the assistant manger job at cvs. I have 2 little kisd and a husband. I have a job now but i want to be a manager. I currently work 8 to 4pm monday thru friday and off on the weekend. My job has good benefit but the pay is small and and almost thru with my masters degree. I need a better paying job but no stress. is it thru the hours is rediculous? Thank you

Get the pay you want and know before than this job. I was not treat well, because of my age. Please find out everything before you do this. Some stores may be better than others.

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Anonymous in Bowling Green, Kentucky

9 months ago

What type of pre employment drug testing do they do for store manager?

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salemgule in Westport, Massachusetts

4 months ago

@ManagerJoe, I'm very curious to hear your responses to the following individuals questions:
==========================================================
*Cody Pointer
--"if you quit on the spot, is it true that there is NO way to every be employed by
CVS again?"
*Sickofcommuting50miles
--"Just out of curiosity, are the benefits good?"
*Shola
--"is it true that the hours are ridiculous?"
*kknightbhm
--Do you think it is possible within the CVS family to grow a store's
business based on the type of customer service offered?"
*jancastro
--"How can I become a manager?
(I'm a current cashier clerk working at CVS Pharmacy)"
*Anonymous
--"What type of pre employment drug testing do they do for store
manager?"

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salemgurl in Westport, Massachusetts

4 months ago

@ManagerJoe,

Currently, Rhode Island has a handful of Mgmt positions available and Mgmt Trainee.

I'm seriously thinking about applying for the Mgmt Trainee position (because I've never had any management experience although, I have my Bachelor's Degree).

Q1. I'd like to work 2nd shift only....is it possible to go into the interview letting the company know I'm only available for 2nd shift while I attend classes during the day? or will they quickly disregard me?

Q2. How does CVS decide which Mgr or Mgmt Trainee to place in a high volume store vs low volume? (your descriptions are helpful and thought provoking).

I don't want to jump into fire working for an unhealthy company that treats its employees like cattle and overworks them with no bonuses or benefits attached except life's learning lessons. (boo)

Hoping you will respond soon!!

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johnhillo1970@gmail.com in East Granby, Connecticut

3 months ago

What does the manager of a busy store make a yr?

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banksT in Houston, Texas

2 months ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager, and have recently left the company. Ask me anything.

I have a interview tomorrow for cashiering at CVS. I am not sure how much the hourly rate will be. Can you please fill me? How is the interview what type of questions are asked. Honestly, I really need this job is because I been unemployed for months and need some quick cash to pay the bills.

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banksT in Houston, Texas

2 months ago

banksT in Houston, Texas said: I have a interview tomorrow for cashiering at CVS. I am not sure how much the hourly rate will be. Can you please fill me? How is the interview what type of questions are asked. Honestly, I really need this job is because I been unemployed for months and need some quick cash to pay the bills. Also, how many hours will they possible work me it suppose to part-time, and I need sometime a little flexible until I found a more permanent job. I am good if its at least 25 hours a week.

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Momof4 in Broken Arrow, Oklahoma

1 month ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager , and have recently left the company. Ask me anything.

Can you tell me if they will drug test me for a cashier job?

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Momof4 in Broken Arrow, Oklahoma

1 month ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager , and have recently left the company. Ask me anything.

Can you tell me if they will drug test me for a cashier job?

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RetailMgr

1 month ago

ManagerJoe in Columbus Area, Ohio said: Just wanted to put myself out there for Q&A. I was a long time CVS Store Manager, and have recently left the company. Ask me anything.

I went to CVS as an assistant manager - 50k a year and a solid DM. got my own store - low volume. DMs changed and it all went downhill FAST.
I found my hours cut 200 or less and working 90 hours a week. little support from my DM.
conflicting communication on priorities (I set my Christmas set 3 different ways because the DM and RVP weren't on the same page as far as expectations)

I became fed up - yes retail can always be tough, but CVS was a horrible career experience.

don't do it... it's not worth the compensation.

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melmel in Lillington, North Carolina

24 days ago

shola in Providence, Rhode Island said: Hello,

Please tell me not to take the assistant manger job at cvs. I have 2 little kisd and a husband. I have a job now but i want to be a manager. I currently work 8 to 4pm monday thru friday and off on the weekend. My job has good benefit but the pay is small and and almost thru with my masters degree. I need a better paying job but no stress. is it thru the hours is rediculous? Thank you

I do not recommend this job for you. I am training to be a manager and I have no kids, only a husband and pets at home, and I am even contemplating my decision. they will work you to the bone and they will always put new store managers in the crappiest stores (which means you will be required to work 55+ hours a week) and have to go into work unannounced when other employees do not show up - you are 100% responsible.

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melmel in Lillington, North Carolina

24 days ago

Momof4 in Broken Arrow, Oklahoma said: Can you tell me if they will drug test me for a cashier job?

they are required to ALWAYS do one for every new employment and every promotion.

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melmel in Lillington, North Carolina

24 days ago

banksT in Houston, Texas said:

the questions they ask depends on the manager, but cashiers will almost always start at minimum wage. If you have experience in retail, they may raise that 50 cents or $1 at the most.

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