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F Desimone in Kent, Washington

3 months ago

Talbot Maston in Bloomington, Indiana said: I was laid off Friday before last. Went to work Monday then took FMLA. Went back Thursday was told not to clock in then got fired. Why wasn't allowed to clock in and should I get paid. Teamster on new DHL National lay off everybody agreement. Didn't know where else to ask somebody.

If you have the proper paper work turned in for your FMLA leave they can't touch you. If you are a Union member you need to get with your Union Rep asap. If your an IC will then your screwed.

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kennyunderhill in Brookston, Indiana

3 months ago

Thanks BA never showed up to my firing never even told me it was coming. Sent email Tuesday Morning requesting representation and meeting with someone who knows FMLA they sent to BA nothing so far. I am just waiting for someone to call me. Actual union member but steward tries but is new and knows nothing.

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F Desimone in Kent, Washington

3 months ago

Panda in New Windsor, New York said: It's terrible... I thought our union protected us from this...

The Union can't protect us from layoffs. Every company has the right to down size. As long as they do the layoffs in reverse seniorty then its fine. We here in the Seattle region just had a Union meeting with the new area V.P. and a manager or two from each of the 5 stations in the Seattle area. We have 254 drivers. They are going to keep 189 for now. The rest get put on a on-call/layoff list after October 6. October 6 is they day that the 40 hour guarantee goes into effect. It will go by seniorty and which ever station needs the work that driver has to go there if they want. If not, they drop to the bottom of the list and then the next day it starts over again. The layoffs in our area are only if they see a dramatic drop in freight. As for now we are still very busy but the GDS is dropping day to day. Good luck everyone we all need some.

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Panda in New Windsor, New York

3 months ago

True, and I see what you are saying.. But I am also being told that call back should start a week or two after the third round of layoffs.. Thats right I said third round..

How do they expect to have people standing by , waiting..

Quick question after reweiwing the contract, I cant find out if benifits are cut off during a layoff? Do you know>

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Box Shlocker in san jose, California

3 months ago

You have to work 13 days in a month to recieve benefits.

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Box Shlocker in san jose, California

3 months ago

We are also very busy in nor cal we laid off 18 but stops have increased. A UPS guy said they just got word they are picking up DHL ground next month so we will see what happens.

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kennyunderhill in Brookston, Indiana

3 months ago

Box Shlocker in san jose, California said: You have to work 13 days in a month to recieve benefits.

I thought it was 2 days in a week get you insurance and pension. At least in Indiana I beleive.

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Box Shlocker in san jose, California

3 months ago

Here in cali its 13 days in a month but you can use cobra with a copay of $520 which is ridiculous.

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Box Shlocker in san jose, California

3 months ago

My Manager has no idea whats going on she actually asks me what I think, this is f in crazy.

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cabowabo9 in Rockford, Illinois

3 months ago

Box Shlocker in san jose, California said: I don't mind all this lay off crap we actually got rid of some dumb employees but it sucks being left in the dark. I had a pickup customer complain he sent a package to colorado that was express and it took 5 days to get there. The worst thing was it was an ez return and he has no way to get the package back because the station was shut down. He then asked our sales rep for a map of our blacked out areas and she never got back to him, I then took matters in to my own hands and got the map and I couldn't believe all the none service or delivery areas, this was troubling. I just wish these corporate dummies wouldn't leave us in the dark and at least give us a plan if they have one. At least Airborne gave us cheesy videos to show what the big picture was.

Where did you get this map and how can I get one? I have been searching the web for info., but have come uo with nothing! The station manager surely isn't going to help me, either. Thanks!

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Box Shlocker in san jose, California

3 months ago

cabowabo9 in Rockford, Illinois said: Where did you get this map and how can I get one? I have been searching the web for info., but have come uo with nothing! The station manager surely isn't going to help me, either. Thanks!

We made the map ourselves with a copy of a zip code map in the phone book, I just had one of the girls in the office name all zip codes delivered by the post office now.

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Peri in Petaluma, California

3 months ago

My station is also laying off people. So far we have not been totally eliminated yet. I also had worked for UPS and I know they are also not adding new drivers and their volume is down. I think DHL needs to get rid of the useless middle men and go about the business of service to customers. I also just heard that all the US vice presidents are being sent to Germany in September to talk about what they are doing to cut costs, what a waste of money!! Also we have to work 80 hours a month for benefits and 13 days to get paid for a holiday.

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F Desimone in Kent, Washington

3 months ago

Box Shlocker in san jose, California said: We made the map ourselves with a copy of a zip code map in the phone book, I just had one of the girls in the office name all zip codes delivered by the post office now.

any zip code that has a 9 in the routing code means that the finally delivery is done by USPS.

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mungrin in ny, New York

3 months ago

Im the best worker in my station.Employee of the month.If they lay me off,they are fking stupid.So many lazy workers here.I work circles around these clowns.Mostly everyone here is in denial though.Saying notihn will happen.If i get laid off i will be very upset.I have a very bad temper.Im scared i might start destroying things in the station.Thats my bigest fear.

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curious DHL in Tacoma, Washington

3 months ago

The problem is that layoffs are based on seniority and not quality of work. SO I understand your anger. However, my suggestion is don't do something that you would regret, forever. Start looking elsewhere. Now.

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kennyunderhill in Brookston, Indiana

3 months ago

Station: LAF Lafayette, IN
Union Local: 135
Station Emp: 27?
1st Laid off and ratififactin bid: 7--August 1st,
2nd laid off and eliminate 1 route no rebid: August 15th
3rd laid off this time rebid 2 routes: 5 days don't know what classified as.

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kennyunderhill in Brookston, Indiana

3 months ago

actually redid 12 routes cut 2 and left 5 alone.

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dhl who in Springfield, Massachusetts

3 months ago

kennyunderhill in Brookston, Indiana said: actually redid 12 routes cut 2 and left 5 alone.

Station BDL and HHH Windsorlocks CT, Hartford CT
Union local;671
about 160 drivers
After new bid in sept,96 drivers will be left
This is why DHL wanted part timers in new contract, everyone said don't worry it will never happen only 10% can be part timers, go on monster jobs DHL is hiring part timers country wide. We all got fooled, I think the teamsters drop the ball big time, I have 8 years in and I'll be # 17 layoff/standby

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

QSR
Teamsters Local 317
haven't laid off anybody yet, but we got word last night that they are going to lay off 25 drivers outta SYR
Our bid is up, new hours are effin ridiculous 06:00 - 00:00 and goes into effect on 9/8/08.
Our new contract F*ed us over BIG time, but we had a poor ass B****y union steward who would only do stuff for you if you were her "friend" and sold her pills or gave them to her. Thank GOD she just quit!! But that idiot talked all of us into a contract that basically makes upper management (who is freaking CLUELESS) have us all by the balls(pardon my language) It's HORRIBLE. I heard there is going to be a huge announcement in our call center tomorrow.....I feel bad for QNY,QFR and QBI ALL getting closed!!! =( DHL is going to hell in a hand basket.........and it's a red and yellow one marked exp 10:30.......ONE PKG THAT ACTUALLY WOULD BE DLVRD ON TIME!!! lol
They really need to actually start off by TRAINING drivers right..........the first time...I take calls all day about customers b'ing about their pkgs being LD/FD in an apartment w/ no SIG....or cutting someone off driving, flicking them the bird, throwing pkgs out of the back window, driving w/ their feet out the window, speeding, etc. One call was a guy saying "just to let you know your driver will not be returning to work today because I'm going to F'ing kill him because his van is parked in my backyard and he has my WIFE in it". That was a blast.(j/k) Then there is management.........they need to seriously BUY A CLUE..........take a phone call, worry about helping the customer, SCREW THE NUMBERS!!!! Numbers are NOT customer service. Then there are the call centers that send DUMB ASS msgs to stns ALL THE TIME....there is no time or reason for an ETA when the pkg isn't even I/B.......they all need to be SMACKED for that crap....cause when the customer calls back, they get ME and I have to tell them, Um sorry your pkg isn't even IN your state!!!!

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F Desimone in Kent, Washington

3 months ago

dhl who in Springfield, Massachusetts said: Station BDL and HHH Windsorlocks CT, Hartford CT
Union local;671
about 160 drivers
After new bid in sept,96 drivers will be left
This is why DHL wanted part timers in new contract, everyone said don't worry it will never happen only 10% can be part timers, go on monster jobs DHL is hiring part timers country wide. We all got fooled, I think the teamsters drop the ball big time, I have 8 years in and I'll be # 17 layoff/standby

LKE station Kent, Wa. 46 drivers going to 38 on new bid start 9/15. All full time routes like the contract says. Everyone hired prior to this new contrract is red circled and to be considered full time. NO PART TIME ROUTES ANYMORE. You pay union dues for a reason your business rep isnt doing his job. Call your union and let them know whats going on in Washington cause we are doing it right. Good luck

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Box Shlocker in san jose, California

3 months ago

The word is the new ' Big Wig ' from canadian DHL is now in charge he has already put a new management system in place. DHL has realised the airborne setup wasn't working so they have decided to tear down the company to a skeleton and rebuild it. We recently have bought new planes and have told existing customers we are blacking out certain areas until the merger with UPS has gone thru which by the way has not been signed yet. UPS found out we were blacking out areas and used this to their advantage (Nordstroms, IBM, etc.)Most customers due to the economy love our prices and have continued to stay with us but as expected some have moved on. There is no easy way to lay people off but for some lucky drivers at least this is a positive move. Its business and its not fair but its necessary, I delivered a 110 peices today with 85 stops and only 5 peices were ground packages so maybe there is hope and this is temporary.

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Jen local 624 in Petaluma, California

3 months ago

Just got off phone with my sister who is also a driver, we started off with about 32 routes, now there running 21 and the bids will go up she thinks for 22, every other day collapsing 2 routes. This is a rural station, with endless miles on some routes. If you don't deliver all your freight they will write you up and put it in your file, after five letters who knows. Hopefully she will explain more of what is going on.

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F Desimone in Kent, Washington

3 months ago

I dont understand all you drivers out there that are Union. Deliver service and nothing can happen to you. If you bring back freight oh well. JUST DO SERVICE. Once they see that we can't get it done with the extra stops and the 30 or more miles we are doing they will have to add rts or just blow off service. Our Unions are only as strong as its members. We pay dues to be protected. Call your Union rep and let him/her know whats going on. I'm Local 174 and management doesn't mess with us. Everyone take your lunch and breaks cause its the law and the company will see it can't get done. Stay strong everyone and call your UNION.

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cabowabo9 in Rockford, Illinois

3 months ago

Jen local 624 in Petaluma, California said: Just got off phone with my sister who is also a driver, we started off with about 32 routes, now there running 21 and the bids will go up she thinks for 22, every other day collapsing 2 routes. This is a rural station, with endless miles on some routes. If you don't deliver all your freight they will write you up and put it in your file, after five letters who knows. Hopefully she will explain more of what is going on.

Where is your sister? The station I am at is also rural, but non-union. Some of the routes can do between 250-300 miles a day. How many miles(approx.) do they do there? Where is Petaluma? I have heard of it, but not quite sure where it is exactly.

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

F Desimone in Kent, Washington said: I dont understand all you drivers out there that are Union. Deliver service and nothing can happen to you. If you bring back freight oh well. JUST DO SERVICE. Once they see that we can't get it done with the extra stops and the 30 or more miles we are doing they will have to add rts or just blow off service. Our Unions are only as strong as its members. We pay dues to be protected. Call your Union rep and let him/her know whats going on. I'm Local 174 and management doesn't mess with us. Everyone take your lunch and breaks cause its the law and the company will see it can't get done. Stay strong everyone and call your UNION.

You don't understand..........some Unions are CRAP and don't help. I'm a TEAMSTER....supposed to be one of the strongest in the country, BUT, nothing gets done when you have a B*&%$ of a steward and a lazy president that skips out on contract negotiations to be GOLFING!!! So sometimes unions will only get you so far. And plus half the people in my call center are too damn chicken to do crap about it.
Our current contract lets management walk all over us, whenever they want and do/say whatever they want to. But do you think that at our union meetings it got explained to us like that....HECK NO. We got lied to and read a completely DIFFERENT contract. They are just now "finishing up the drafts of the contracts w/ all the re-wording in them". It was ratified in June and we STILL DON'T HAVE FINAL COPIES!!! So how's that for union?!!

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

its there by ten thrity am or its on us in Fraser, Michigan said: listen lets all state our station and the number of layoffs when are next bid's are to start and so on. This way we all can under stand were we all stand nation wide and what is going on I will go first

STATION DEO TROY, MI
UNION LOCAL 299
LAYOFF'S ALL TOGETHER (46)
FIRST LAYOFF JULY 18 WE LOST (24) DRIVERS 2ND LAYOFF (22) DRIVERS WILL START FRI THE 29TH OF AUGUST
NEW BID WILL START SEP 2ND
FROM WHAT WE HERE THERE WILL BE ANOTHER BID IN OCT 2008

You've definitely got the greatest name on here..............lmao. I can't tell you how many service failures I put in on ONE day....lol.

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

Box Shlocker in san jose, California said: We made the map ourselves with a copy of a zip code map in the phone book, I just had one of the girls in the office name all zip codes delivered by the post office now.

Can you fax that over to us in Customer Service??? We would LOVE to freaking know. I'm sick of this USPS crap.

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RexxRules in Columbus, Ohio

3 months ago

I have to agree with the numerous people who dislike DHL. It is by far the worst place I have ever worked at. Here is some of the things that are acceptable at DHL:
* Incompetent Management
* They Hire people that do not speak english and put them in a high-customer-interfacing positions
* Management turn a blind eye to sexual advances made by males to females.
* They put people in Management positions with poor work ethics and low-level of integrity
* Management does not encourage employees to respect fellow co-workers
* Management participates in off-hours non-business related Bar activities where Management and Employees get drunk.
* Managers hire personal friends and put them in technical positions without ever conducting an interview, technical or otherwise.
* Employees cheat on time-sheets, Management turns blind-eye to known issue.
* There are almost no professional people there.
* Employees take 2.5 to 3.0 hour lunches, Management ignores it. If an employee brings it up to management's attention, he/she is told to:
mind his/her own business.
* Employees call-in sick more than the allowed 10 days per year, management ignores it.
* Employees do not call or show-up for work, management ignores it.

To summarize, stay as far away as possible from DHL.

katmeg in Dallas, Texas said: I worked for DHL for over 2 years. This is a company that you do not want to work for. They are highly unorganized. MAJOR cash applicaiton problems making for a very difficult environment for collections. Anyone who has had collection experience in the Houston area has worked there and left. They are now at a level of unable to find anyone who will work there.

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RexxRules in Columbus, Ohio

3 months ago

Speaking of Union, Every time my people have to call scottsdale arizona for computer help they always get these people that hardly speak any english, many of them are brought straight from mexico and are here to get their papers, then they leave to other companies. The point here is that DHL is willing to sacrifice computer stability and customer service just to save a buck by putting non-english speaking people in positions that are high-customer-interfacing...
Who runs a business so CRAPPY? DHL does!!!!

Frustrated Customer Service Rep in Syracuse, New York said: You don't understand..........some Unions are CRAP and don't help. I'm a TEAMSTER....supposed to be one of the strongest in the country, BUT, nothing gets done when you have a B*&%$ of a steward and a lazy president that skips out on contract negotiations to be GOLFING!!! So sometimes unions will only get you so far. And plus half the people in my call center are too damn chicken to do crap about it.
Our current contract lets management walk all over us, whenever they want and do/say whatever they want to. But do you think that at our union meetings it got explained to us like that....HECK NO. We got lied to and read a completely DIFFERENT contract. They are just now "finishing up the drafts of the contracts w/ all the re-wording in them". It was ratified in June and we STILL DON'T HAVE FINAL COPIES!!! So how's that for union?!!

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Jen local 624 in Petaluma, California

3 months ago

cabowabo9 in Rockford, Illinois said: Where is your sister? The station I am at is also rural, but non-union. Some of the routes can do between 250-300 miles a day. How many miles(approx.) do they do there? Where is Petaluma? I have heard of it, but not quite sure where it is exactly.

My sister and I work at JBK in Petauma California, North of San Francisco over the Golden Gate Bridge. We have some routes that go all the way to Sea Ranch in Jenner, if you goggle it on map quest it takes one hour and forty five minutes if you don't deliver anything on the way. Hence we only run that route twice a week. But we are union local 624 and we still have lots of routes that are over a hundred miles a day. My sister just said they are down to 20 routes and the bids are not going up next week like planned. I think we had somewhere between 32 to 34 routes.

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Kye in Rockford, Illinois

3 months ago

Box Shlocker in san jose, California said: I don't mind all this lay off crap we actually got rid of some dumb employees but it sucks being left in the dark. I had a pickup customer complain he sent a package to colorado that was express and it took 5 days to get there. The worst thing was it was an ez return and he has no way to get the package back because the station was shut down. He then asked our sales rep for a map of our blacked out areas and she never got back to him, I then took matters in to my own hands and got the map and I couldn't believe all the none service or delivery areas, this was troubling. I just wish these corporate dummies wouldn't leave us in the dark and at least give us a plan if they have one. At least Airborne gave us cheesy videos to show what the big picture was.

It's too bad that we have so many "dummies"... I have a customer ( 2-3 10:30's a day), had the libra system fry in a storm 4 weeks ago. Still isn't fixed. Finally, after begging them to do manual awb's they did cuz UPS was way more expensive. Made phone calls, asked station mgr to fix. Everyone throws their hands in the air. Wow . Have to say I'm terrified. If I lose my job...my family may very well drown.
Sure wish they were "man enough" to give their long time, loyal employee's a heads up.

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Kye in Rockford, Illinois

3 months ago

BobbyVee in Middletown, New York said: You did not read my comment did you? O.K. they are the largest so what! then if they are sooooo great why are they laying off then? if they are so smart why did they spend almost a billion dollars on equipment and just trash it without even using it? the stuff isn't even 2 years old. But its o.k. to try and take away medical benifits from workers and have them work for $7.00 an hr. I think your the one who's stupid either that or your a management tool. DHL is scum.

Look here. I just came back to Il. in Feb. from Az. Az. is a "right to work state" so don't tell me about $7 an hour. I'm sorry, I wish I were stupid cuz then all the b.s. loyalty wouldn't hurt so much!!!! Even when I was 16 and worked at McDonald's I worked to the best of my ability and took pride in my work...moron.
There in-lies(sp?) the problem. Lazy grown folk!!! I've worked harder(just out of pride) more than virtually any man in my generation, I've known...I'm a 40 year old chick... by the way...
i never said they were great. DHL SUXXXXXXXX!!!!!!!! I would love to still be workin' for ABX! F'in foreigners need to mind what they know how to, and leave us true, ass bustin', hard workin' AMERICAN'S ALONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
And P.S......Medical what???? Apparently u r UNION', us worthless I.C's who do the same F'in' job u do don't have a clue what medical anything is. Talk when u can make sense to everyone who's listening......PLEASE!!!

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Kye in Rockford, Illinois

3 months ago

Talbot Maston in Bloomington, Indiana said: Wow I like it frivolous lawsuits. Couldn't be a fellow teamster because we all stick together. Oh scratch that. Haven't even filed a grievance yet now I've started frivolous lawsuits apparently. Love that rumor mill don't worry, I'll put your interests over thoses of my family.

Teamster? Wow, how sad for u. U r just in a bad way if u lose ur job, huh??? Try having the "I>C>" experince, with a bunch of kids at home to feed. Ur breakin' my heart

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drewcarr in Chicago, Illinois

3 months ago

Yep dhl really stinks right now!!!!!!!!!!!!Airborne was so much better.......This company doesnt care about the customers...they are purposely pushing customers away so they can get rid off all this high priced help!!! I have a car dealership here in chicago that has shipped ever since i have been doing this route( 1997- present )..What does dhl do?/..( I guess they are trying to get the morning drivers to get all the pickups) they call them and tell them to change their ready time from 6.30 pm to whatever..the customer doesnt want to do it ..so they deleted them..this is a customer that ships about 50 lex a week ....p1,nas,sds...But i was smart enough to still go there and guess what?? they had 5 enveloppes even though they were deleted the day before..thats my point: customers want to use us but they keep trying to sabotage the operation.. so the attitude is if yu dont want to change your time just go use fedex or ups...and i am seeing it in the barn at night...maybe a trickle of packages here or there ..but i would say our volume is down at least 60%.. I will be shocked if i have a job come spring...I thought DHL was supposed to put a new meaning in customer service..yeh right!!!!!!!

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

Kye in Rockford, Illinois said: Teamster? Wow, how sad for u. U r just in a bad way if u lose ur job, huh??? Try having the "I>C>" experince, with a bunch of kids at home to feed. Ur breakin' my heart

Please read my thread above.........being a Teamster isn't what it's cracked up to be. I'm one and I fear for my job EVERYDAY cause they don't tell us anything and they don't take care of us. I've never seen such a union NOT stick together in my life. They may be good where ever Talbot Maston is but TRUST me when I tell you they are NOTHING in NY. You have a union steward who wouldn't help you unless you were her friend or sold her pills, (thank god she finally quit) and you have a president who purposely goes GOLFING instead of being at the damn contract negotiations for us!!!! How's that for UNITY!! It's horrible. With the new contract we have management can walk all over us union employees and get away w/ it. Grievance my butt, they don't care if you file one on them or not. Per our new contract........."WHAT MNGMNT SAYS GOES!!" PERIOD It's HORRIBLE. I wish UPS has Customer Service here cause they are Teamsters and super strong I would go there in a minute.
DHL has customer service worse than a fast food restaurant. They don't care if something is WRONG or you know you're lieing to the customer........just "trust the system". THAT'S CRAP!! They just worry about numbers. They do hire their "friends" and let them get away w/ murder, but you know you can't say anything to anybody cause they are all on the same grimy team!

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Peri in Petaluma, California

3 months ago

I wish our Union did cover our backs but they don't. We ratified our contract in July, part of the contract was DHL could not hire part-timers if any of the regular drivers were on lay-off. They are planning on hiring and starting part-timers in October and 8 to 10 of us are on lay-off daily. I work in Petaluma and freight is stacking up EVERYWHERE yet we don't even see our reps from our local 624. We cannot keep customers and grow as a company if we don't deliver!! I am glad to hear there are some union members being represented.

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Box Shlocker in san jose, California

3 months ago

From what I hear the company broke even with this months budget so that is a good sign, it sounds to me like the company is trying to head in a better direction. I worked for UPS for many years and I'm not afraid of hard work, my current work load is 85 stops, 25 express a day driving about 170 miles daily in about 10 hours. So if this is what it takes, so be it. You have to think if you went elsewhere for a job you would have to make $35 to $40 an hour if they only gave you 40 hours to maintain your lifestyle, I have a degree and trust me the job market stinks out there. When you stir the pot the cream rises to the top.

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Box Shlocker in san jose, California

3 months ago

Unions want your money and thats it. I figured that out when I found out they own a bank and tried to get me to get a credit card and charge 15% interest. I guess my Union dues are paying for a bank with no profit sharing 'Some Brotherhood'.

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tired of all the changes in Dobbs Ferry, New York

3 months ago

[be a huge announcement in our call center tomorrow.....I feel bad for QNY,QFR and QBI ALL getting closed!!! =( DHL is going to hell in a hand basket.........and it's a red and yellow one marked exp 10:30.......ONE PKG THAT ACTUALLY WOULD BE DLVRD ON TIME!!! lol
They really need to actually start off by TRAINING drivers right..........the first time...I take calls all day about customers b'ing about their pkgs being LD/FD in an apartment w/ no SIG....or cutting someone off driving, flicking them the bird, throwing pkgs out of the back window, driving w/ their feet out the window, speeding, etc. One call was a guy saying "just to let you know your driver will not be returning to work today because I'm going to F'ing kill him because his van is parked in my backyard and he has my WIFE in it". That was a blast.(j/k) Then there is management.........they need to seriously BUY A
?? how many new employees have they hired at QSR- how are the new bids going to work? Are they offering OT to cover these new hours?

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tired of all the changes in Dobbs Ferry, New York

3 months ago

Frustrated Rep- ?? How many new hires for the new hours starting 0600-0000? Will they be offering OT to cover these new hours or will they be forcing to cover these new shifts? Also, hours are for M-F or will you be opened on Sat also?

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tired of all the changes in Dobbs Ferry, New York

3 months ago

what was the BIG announcement at QSR??

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

tired of all the changes in Dobbs Ferry, New York said: Frustrated Rep- ?? How many new hires for the new hours starting 0600-0000? Will they be offering OT to cover these new hours or will they be forcing to cover these new shifts? Also, hours are for M-F or will you be opened on Sat also?

They are NOT HIRING anybody at all. We went from 153 or so employees to 109 from April to June (during contract negotiations). They are currently on a hiring freeze, so QSR will be not hiring a single person. I've heard rumors that they will hire some part time people, but I doubt it. NO OT at all.........they've just completely changed all the shifts around and us w/ at least SOME seniority are still getting screwed out of the deal. So we are all forced to work these hours or basically QUIT!! We are only Mon - Fri....we used to do Saturdays but that stopped about a month ago.......not like DHL can do crap on a Saturday for a customer anyway...most of the stn's are closed and no msg's can be sent cause they won't get read until Monday!! IT'S STUPID!! DHL doesn't care about the customers, they care about the numbers.........that's it. And this damn Lisa Shardon I doubt has taken a damn phone call in her life for DHL and has NO CLUE how it works....she probably doesn't have any FAMILY either seeing as she thinks these new hours are the greatest thing since sliced bread!!! Most everyone in my call center has children, lots of single mom's and daycare isn't open until MIDNIGHT!!! They just don't think of that stuff nor do they give a flying rats ass!! We didn't get an announcement yet......not shocked though, that's how it usually works, we will hear it from the customer before management tells us. But MY personal GUESS is that DHL will no longer dlvr GDS pkgs...if you go to www.commercialappeal.com there is updates on there from the media. That also tells more than what our management tells us.

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Frustrated Customer Service Rep in Syracuse, New York

3 months ago

Plus one of the most frustrating things is when you're actually trying to help a customer and your supervisor or one of them come up to you and yell at you for being on the phone too long, being unavailable too long or not just passing the work onto the backline reps. Which is stupid cause if I can get the call taken care of the first time that would be better than pushing my work off onto someone else who is dealing w/ the crap someone else has already pushed off on them. IT'S SO DUMB!!! Some days I just don't even want to try........I just want to go in there, "trust the stupid ass system" and call it a day.....but I actually CARE about "MOST" customers and want to help them. The ones screaming about their "insurance pkgs" (which are just damn cell phones) and claim they are leaving the country tomorrow can just kiss it!!

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drewcarr in Chicago, Illinois

3 months ago

Frustrated Customer Service Rep in Syracuse, New York said: They are NOT HIRING anybody at all. We went from 153 or so employees to 109 from April to June (during contract negotiations). They are currently on a hiring freeze, so QSR will be not hiring a single person. I've heard rumors that they will hire some part time people, but I doubt it. NO OT at all.........they've just completely changed all the shifts around and us w/ at least SOME seniority are still getting screwed out of the deal. So we are all forced to work these hours or basically QUIT!! We are only Mon - Fri....we used to do Saturdays but that stopped about a month ago.......not like DHL can do crap on a Saturday for a customer anyway...most of the stn's are closed and no msg's can be sent cause they won't get read until Monday!! IT'S STUPID!! DHL doesn't care about the customers, they care about the numbers.........that's it. And this damn Lisa Shardon I doubt has taken a damn phone call in her life for DHL and has NO CLUE how it works....she probably doesn't have any FAMILY either seeing as she thinks these new hours are the greatest thing since sliced bread!!! Most everyone in my call center has children, lots of single mom's and daycare isn't open until MIDNIGHT!!! They just don't think of that stuff nor do they give a flying rats ass!! We didn't get an announcement yet......not shocked though, that's how it usually works, we will hear it from the customer before management tells us. But MY personal GUESS is that DHL will no longer dlvr GDS pkgs...if you go to www.commercialappeal.com there is updates on there from the media. That also tells more than what our management tells us.

Well if they get rid of ground...a whole lot of us are goin to be out of work..........90% of the stuff i pick up is ground....This job has been great to me over the last 14 years..but to be quite honest i dont really want to be hear any more because they make it pretty clear that they dont care !!!!!!

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Elder1 in Michigan

3 months ago

Damn... What union are you from? It doesn't matter if you are union or not.. If you are - you will probably be gone before the non-union because you are too expensive for Deuche Bag Post! Let us not forget, our wonderful union got us into this to begin with... Remember the "this is the best contract your going to get... If we don't sign it, we will all lose out speech?"

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drewcarr in Chicago, Illinois

3 months ago

Elder1 in Michigan said: Damn... What union are you from? It doesn't matter if you are union or not.. If you are - you will probably be gone before the non-union because you are too expensive for Deuche Bag Post! Let us not forget, our wonderful union got us into this to begin with... Remember the "this is the best contract your going to get... If we don't sign it, we will all lose out speech?"

Well put Elder1 !!!!!! They want all this union help gone!!!!!!! They are staring from scratch....!!!

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cabowabo9 in Rockford, Illinois

3 months ago

Box Shlocker in san jose, California said: I don't mind all this lay off crap we actually got rid of some dumb employees but it sucks being left in the dark. I had a pickup customer complain he sent a package to colorado that was express and it took 5 days to get there. The worst thing was it was an ez return and he has no way to get the package back because the station was shut down. He then asked our sales rep for a map of our blacked out areas and she never got back to him, I then took matters in to my own hands and got the map and I couldn't believe all the none service or delivery areas, this was troubling. I just wish these corporate dummies wouldn't leave us in the dark and at least give us a plan if they have one. At least Airborne gave us cheesy videos to show what the big picture was.

Hey, I asked our office people if they had a list of closed or closing stations. Of course, not to my surprise, they said, no. I honestly believe one of them is telling the truth. The rest of them, no way! Are there more than the supposed 30 stations they originally said they were going to close? Is it less? are they spread out or in one area? i would really appreciate any info. you can give me! Thanks!

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tired of all the changes in Dobbs Fe