Dillard's Salaries, Bonuses and Benefits.

I don't know what the sph goals are or how business is in other places, but I can reasonably say that it's pretty impossible here. First of all, they do very little in the way of advertising thus, there aren't many customers coming in and out...in addition, in my department there are 3 registers...as many as 4 or more associates working together, each with a sales "goal" of 1800.00. Not going to happen. Most days when I am working alone I am lucky to have 800 in sales. You are told that your sales goal is 146 per hour however you can be scheduled for 6 hours on a sunday and have a goal of 1800...do your math...that's 300 per hour! We have associates that have been there for 16 years...I have been there a few months and make more than these workers...that is WRONG! Hell, there was a fist fight between associates in the Polo department and NEITHER was fired. I guess it's an accepted way of life in this department store.

LUCY in Acton, California said: OK, LET'S HOPE YOU DIDN'T MEAN WHAT YOU LITERALLY TYPED. THIS 'SKIN COLORED' THING IS AN EASY EXCUSE FOR SOMETHING ELSE YOU DON'T WANT TO OWN. LET'S ASK YOU SOME QUESTIONS:

1. HOW DID YOU DRESS FOR THE INTERVIEW/APPLICATION PROCESS?
LEAVE THE TUBE TOPS, FLIP FLOPS, BREAST BARING TOPS, SHORTS, ETC HOME.
2. DID YOU PRESENT A RESUME?
3. WAS YOU APPLICATION COMPLETED?
4. IF YOU SPOKE TO THE ACTUAL STORE MANAGER THEN YOU WERE IN A 2ND INTERVIEW AS THE AREA SALES MANAGERS WOULD DO THE FIRST INTERVIEW.
5. WERE YOU CHEWING GUM, HAVE MULTIPLE PIERCINGS, TATS, ETC?
6. HOW WAS YOUR SPEAKING SKILLS? NO "I AXED YOU A QUESTION", OR
"BOFF US". THIS IS NOT MEANT TO BE RUDE, BUT SPEAKING ARTICULATE AND CLEAR IS IMPORTANT. I KNOW IT'S NOT BRAIN SURGERY, BUT IT'S NOT STREET CORNER SALES EITHER.
7. DID YOU HAVE A GOOD WORK HISTORY?

THESE ARE JUST SOME THINGS TO THINK ABOUT. BEFORE YOU GO BLAMING SOMEONE ELSE, LOOK INSIDE, YOU MIGHT BE SURPRISED. THESE ARE THINGS THAT CAN BE FIXED. LOVING LIVE STARTS FROM WITHIN. HATE AND BLAME IS A DISEASE, SO EASILY CONTAGEOUS.

Disgusting that in 2007 you would automatically assume those things because of the poster's stated skin color.
Not sure about the number of applicants coming through your store, but as I recall the store that I worked in the personality test kiosk was rarely occupied.. walk-in applicants were an uncommon sight. SO.. IF the applicant was not in professional attire suitable for the sales floor BUT scored an "acceptable" score.. I would schedule an interview with them and TACTFULLY ask them to return in proper dress.
Your preconceived notions of this and several other applicants most likely reflects how you treat your associates and other co-workers throughout the store... and most definitely core philosophies of Dillard Department Stores.. which DOES discriminate based on race.
You're with the right company, you racist bigot b*****.

Anonymous in Boise, Idaho said: I just recently got my six month review from my manager and got a raise! 15% as a matter of fact, instead of just 10.... (shortened for more response space)

Excellent for you... the hard work and determination truly pay off in the form of compensation. However, the system is NOT in place to make you more money... your sales goals will become more difficult to achieve as your rate of pay increases. Remember, 10% pay cut is much more than a 10% pay increase.. so its impossible to get yourself back on track if you fall behind.
If you're considering joining the sales management team at your store, then you've just accepted your final raise. Impossible to get a raise as a sales manager, but because of the high turnover throughout the company you will most likely be forced to take a position in a different department just as soon as you're comfortable in your own with your sales associate team.
I resent the seat-warmer comment; personally I spent usually 50%+ of my time out on my sales floor. You need to find the balance. It sounds like you're dedicated, so expect to spend roughly 50+ hours a week at the store to accomplish everything. MAKE YOUR HOURS.. it makes your life easier, and foster a caring, team-oriented morale within your department.
Like a previous poster said.. play the game. You can move up within the company at Dillard's if you're willing to. Personally, I found my salary satisfactory for an employee with little formal education and no retail experience. Regardless of the number of hard hours you invest into this, bear in mind what you'll learn about business management and how this experience will positively affect your resume... and thats truly worth it.

Anonymous in Austin, Texas said: oh, i thought Mr Dillard died in 2002 or 2003. I read from wikipedia.

Woooo! you can still see his ghastly image while you're constantly pulling up the markdown system... he's watching you!

Lee in Wilmington, North Carolina said: Dillard's is a revolving door. They want you to meet sales whether they have people coming through the door or not. If you don't meet those sales they will cut your starting pay which is shameful to begin with and then through their evaluation process will terminate you. They just want another warm body to ring up sales and when you don't sell their high priced merchandise then they will terminate you and get another warm body!

I just got fired from a Dillards in florida, I hate that company. They fired me with no warning and they claim that i was not making my sales quota, but the true is they found out i had apply for another job

ari in Amityville, New York said: I'm planning to do an employee "Motivation" analysis on Dillard's.
Anybody interested to be interviewed? (confidentiality guaranteed).

I would love to help you, i just got fired for no reason.

I just got fired from Dillards Galleria. It has to be the worst store to work for. We have morning meetings before you start your work day, well these meetings where not very positive, if the store manager came down to the meeting you knew something bad had happen like a customer complaint, he would talk about customer service and then he would move on to telling you that if you didn't want to work there he had connections with Taco bell or you can also go to seven eleven. I also got info about how he refers to his employees on his manager meetings, he call his employees turds.
Anyway i can go on and on.... I complain to my account executive about not feeling confortable with the improffesional enviornment thinking that she could help me.Instead she got me fired.
when the store manager called me to his office his exuse to fire me was that I wasn't making my sales go and he fired me with no warning whatsoever not to mention he found out that I applied for another job

to ari in Amityville, NY, I am from LI NY and lived in there. Work for Dillard's and it is the worst of places. So many people getting fired. I wish they could be reported; would help you with your "motivation" analysis, whatever that is, of Dillards.

I just got hired to work in INdulge at dillards which is an aveda salon, Id be doing hair and they work just as good as any other salon with what they offer. you get your base pay which isnt much * which is how most salons are IF you are lucky and get any base at all* and then everything else is just based of your service production. basically cutting hair of walk ins and clients.. the more service the client wants you to do and the type of relationship you build with your clientel is important since that leads to providing more services scalp messages, color, cuts, its a full service salon so there is TONS of walk in opportunity and they carry only aveda products which makes it look good to the public. So I get my base which isnt much than i get my percentage on services and then if they happen to buy products which anyone that has done hair in a salon knows the right way to sell a product one way is to recommend it for the integrity of their hair.
My manager is amazing she has only been there a short while but came from owning her own independent salon so she knows her abcs about running a salon. We pump up the music and have event themed parties and weddings are the best good money in throwing someones hair up in curls and since its full service and im also a certified makeup artist I can throw someones hair into an updo for one service and put on makeup as another service on one customer then send them over to get their nails done. the sooner you start to get alot of request your base gets dropped which is normal in a salon and you work off of commission on a service and products most salons are 40/60% so if you do 1500 dollars a week in service and product sales you get 40 percent of that and 1500 dollars is easy to do when you are charging 60 dollars for a 35 minute scalp treatment and can do a haircut for the same price at the same time.Does anyone else have any expierences in dillards salon area. I think my manager makes it worth it.

BTW 1500 dollars in service a week is almost a min. even though they dont set anything for us really.

I am with you on this Dillard's thing, what do you propose?

Chris in Belleville, Illinois said: I also was a previous employee and to this day I am still having problems with them. I have explored chat boards and sites seeking as much information as i possibly can. The sheer volume of employees with problems mentioned only proves the enviornment of harrasement, civil rights violations and total disregard for the safety of thier employees reaches extremely high in the corporation. The use intimidation and errogance to be mistaken for ignorance.
Personnally I have 15 years of management expeirence (not that this fact means that I am more qualified than anyone else) but some of the things I was witness to literally made me sick. All my life I always turned my back on these sort of problems and thought that it is not my problem. Not any more, if I turn the cheek this time, I will not be any better than Dillard's. We can tell our storiers to each other and cry all day but I would rather band together and make a change. It will be extremely difficult because most people get so frustrated and just give up. That is exactly what they want, they did not hire the chief legal attorney just for corporate litigation. Also be very carefull about who and what you blog, since the creation of Blogs, corporations use these forums to find out exactly what people think and in some cases they have even identified employees and fired them for it.

I have never worked for Dillard's on a full-time basis. I did work there as a PT beauty advisor a few years ago. I am presently looking for FT work, and recently applied there for a management position. After reading some of these comments, I'm not sure I want to go there if I'm offered the opportunity. Having also been a corporate recruiter working in HR I can honestly tell you that the MAIN reason that employees leave is because of poor management - not a real problem at this particular company, although it is at D's. Also, with regards to being eligible for rehire - it is not uncommon for companies these days NOT to rehire previous employees - even if you gave a two week notice, and left on good terms they will go ahead and pay you for your two weeks without keeping you employed there. I had an excellent repore with my last company - won awards, got an "exceeds expectaions" on my first performance review, and worked my ass off, but when I told them that I was no longer happy in my position - they told me I could go - because I was not fired, it was their choice not to keep me on, and I got my two weeks pay, and any unused vacation (retail may be different however).

It is also VERY difficult to get personal referencesa,and most companies can (and usually) only give your dates of employment, job title, salary, and if you are eligible for rehire or not - this is not necessarily a bad thing - a lot of companies simply choose not to. This has all come about because of liability issues - if you had a former manager that had it in for you, they could give you a BAD reference so that you will have a harder time getting hired elsewhere. If you know that you will be leaving on good terms, see if you can get a letter of reference (on company letterhead) for a recommendation instead. If you find out that a former manager doesn't make you look good on a refernence check you could hold them liable if you feel that it has kept you from getting another position.

I was also a beauty advisor and gave my notice but they have me down as unrehirable,because they were mad when I gave my notice. I really dont care except If I wanted to work seasonal for a cosmetic company or be an area beauty advisor I can't because they have that on my record. I was a very good salesperson and didn't give them any reason for that.

My night mare with Dillards has just begin. I applied for a job an another deparment store they love me and everthing was going great untill they call Dillards for refrences and they talked so bad about me i didn't get the job. Know i heard that is ilegal, but go figured i try to get help from a lawyer and they dont want to help me, know im afraid that a migth not get a job ever.

How long were you with Dillard's? If it wasn't very long, you might not have to list them as a reference, or if you can side step it a little if they have a general telephone number strictly for emplotment verifications, and not your direct supervisor. I would also look for an employment lawyer, contact the labor board in your area, employment commission, EEOC, etc. to see what can be done - something can!

It sounds like Dillard's treats their employees like crap )because they can - or because they have not been challenged otherwise). Let your voice be heard! Band together with other dissatisfied employees, past or present, sign a petition, etc. Be upfront with potential new employers without bad mouthing Dillard's.

Call those attorneys until you find some sound advise! After reading all of these comments, it sounds like a class action suit could be possible (mention that to the attorney), and find those disgruntled employees in your state/area that want to stand up, and do something!!

Good luck!

Thank you so much for you coment.

I was there for 1 year and 6 months

Dillard's is no different than any other national retail department store company. It is hard work. It is physically demanding. You will leave the store at the end of an 8 hour shift feeling like someone has been beating on your feet with a hammer. You are not going to make much money. Your immediate manager, nor the store manager, really care about your personal needs. It is a "Job". If it were fun, it would be called something else.

The management is sorely lacking. It isn't so much that they are insinitive to their employees needs, as it is about their complete lack of management skills.
If you don't have a vision for where you want to take a company, you are not likely to go anywhere. You will remain right where you are. The Dillard's are comfortable right where they are. They are not going to spend a dime to make any changes as long as they can sqeeze more honey out of the hive.

ANYone who feels that they have been discreminated against...for ANY reason, should start a journal to record the actions against you, that you feel warrant legal action. Never let anyone know about your journal!!! Record these actions as they occur. Write specific details, list the names, and titles, of those who are involved. Record the dates of the infractions. Include the names of other associates, who could be called to testify on your behalf. Make an effort to get management to respond to your grievances, IN WRITTING. If there is no satisfactory resolution, seek legal counsel, and sue them. Dillard's does NOT want to have to defend themselves in court. Their attitude about your employment will change dramatically when they realize that they might have to settle for a six figure amount of money to get rid of you. You might have to leave, but you don't have to take their abuse.

Remember when you go to work in retailing...It is very hard work. Under the best of circumstances, management will treat you with less respect than you think is appropiate.

Well I must say, I agree with the majority of people on this list serve. Dillards is definitely a company that leaves a whole lot to be desired! If you have any prior experience working in a professional corporate enviroment throw all of that knowledge out the window because you will be complete flaberghasted by how they conduct business at Dillard's There is no real training, no explanations for anything at is mainly the blind leading the blind. Giving suggestions on how to do standard operating procedures in more an efficient way is like speaking Russian to a Chinese...they'll never get it.

I have stated repeatledly that there are much better ways to run an organization which will result in huge profit, happy employees and great prices. But oh no...what do I know. I have only been with the company 3 years and watched I have seen us have 2 different store managers 3 different Assistant Store Managers and at least 10 Sales Managers come in out those revolving doors. Do you think my store would hire from within and do some promotion for the employees who are long term, with good numbers, great attendance and great customer service...NOT!!! The company really needs to be revamped and move out of this good ol boy attitude.

I so can relate with so many things that many of those who replied to this thread has said and is saying. One of our Sales Managers has a sexual harrassment suit against him before he was fired. One of our customer service reps got into a physical altercation with another employee, and I can't tell you how many dissatisfied people are working at our location.

It is a sad state of affairs!

disgruntedexecutive in Tampa, Florida said: I work in one of the divisional offices and i would love to be interviewed, but i can't give you my name or my position. i know how horrible Dillard's is and I can assure you that it's not just at store level - that there is discrimination, lousy pay and even worse benefits all around - it doesn't get any better when you move into those executive offices. The company is completely mismanaged by two of the Dillard's sons who have no plan, direction or idea of what they are doing. The problem starts at the top and it trickles all the way down. I work with seven other executives and five (including me) are looking for work elsewhere.

I am in the process of filing a class action lawsuit against Dillards for race discrimination against shoppers. I would love to speak to anyone on or off of the record who has information that may help bring justice to minority shoppers... my email is l.williamson@swolawfirm.com. Thanks.

I worked for Dillard's for about 10 years throughout the 90s in various stores throughout the country. Oh, the stories I could tell. It is absolutely the WORST retail experience you will ever have. Why did I stay so long? Because I was young and they paid a lot for someone with no college degree. The sky is practically the limit as far as what you can earn, but be aware that your sales goal increases with each pay raise and eventually you hit a glass ceiling and there's no where to go but down. Most of us were used to our salary going up or down every six months. You could exceed your SPH during Christmas and then sell nothing until Mother's Day or Father's Day. There's no allowance given for days when (all true cases): there's a hurricane/flood/snow storm and it's physically impossible for people to get to the store (although you are expected to be at work), the store catches on fire, a wall of the store is blown off in a tornado, the electricity goes out, the air conditioner is broken, etc. The store in the Houston Galleria (considered their flagship) catches on fire regularly because of the old, rickety elevator. The store manager would usually tell us we'd be fired if any of us left the store while it was on fire. Alarms blaring, thick smoke... the fire department would arrive and scream at us to get out. The store manager solved the problem by turning off the fire alarms. Sure, he got fined, but he never was reprimanded by Dillard's. Rumor was he was related to someone in The Family. Once as the store was filling with smoke the same store manager passed a pregnant associate who was coughing and saying she didn't feel well. "Wah! Wah! Wah!" he mocked. "Poor widdle baby!" She got fired soon after that for sitting down because her feet hurt.

Ah, the (Houston Galleria) Store Manager. He never smiled, never spoke to us; only screamed, cursed, and berated us. If he didn't like a display he'd shove it all off on the floor and hurl obsceneties at you. He had a thing for blondes, though, and almost all of the ASMs were young, stupid blondes. We had one token African American male ASM. Speaking of African Americans, Dillard's has long been rumored to be a racist company. I can believe it, although I don't have much hard evidence to go on. At the Galleria store there was an Iranian saleswoman in the Men's Department who hated black people openly and accused any black person who came into the store of stealing. I mean, she'd scream out loud the N word at them and call them out for stealing. Once she accused one of the Assistant District Attorneys of Houston. Management was aware of her behavior and they didn't do anything about it. She was making her sales goal and that's all they cared about. Notoriously, a black man was allegedly killed by security at Dillard's in the Houston Galleria about 1995. Dillard's has tried hard to keep the circumstances quiet and to my knowledge no employee suffered any consequences. (The Houston Press did a front page story on this and other evidence of racism at Dillard's a few years ago.) Of course, Dillard's has lost so many lawsuits I wonder how they make any profits. There are many stories of racism, sexual harrassment, and homicide at Dillard's throughout the country.

Dillard's paranoia about theft is insane, but laughably they never had any electronic surveillance devices. They relied on hired off duty police for security, and they often told me they weren't going to risk their life for a stack of Polo shirts. So they spent most of their time leaning on the counter in the cosmetics department chatting up the pretty girls. That left the floor associates to protect the merchandise... because that's all they really cared about. Of all the criminal acts I've seen occur at Dillard's (everything from shootings to beatings), all they care about it saving the merchandise. In meeting after meeting they'd go on and on about internal theft. In their eyes, we were all crooks. Sometimes that was true. Once a new guy came to work in the men's department. ALL of the watches in the case disappear. He's the only one who has a key. Nothing is said. They restock the case. The watches disappear again, but this time so does the new guy. He's never seen or heard from again. I personally saw women in the cosmetics department fill shopping bags with merchandise and leave them next to the door to the parking lot. Their friends would come and pick up the bags. These same saleswomen would slip extra merchandise into their friends' bags when they'd make legitimate purchases. But these women were like the mafia. Once someone tried to go against them so they hid a bottle of perfume in her drawer behind the counter and accused her of stealing. She got fired. It was so obvious what they were doing. Sometimes I'd close at 9 pm and come back at 9:45 to open the next morning and a WHOLE CASE of perfume would be gone. It would happen again and again. I could never figure out why nobody got in trouble until I realized the ASM was in on the grift.

We had no electronic security at Dillard's other than those stupid Kno-Gos. You could spend hours Kno-Going things as someone with a pair of clippers is behind a rack removing them all. Then when a pile of clothes are discovered missing it's all your fault. At the Galleria store there are those opaque platic security bubbles on the ceiling but there are no cameras in them. There are only two functional cameras and they're both aimed at employee areas: the time clock and the elevator exit on the second floor to the parking garage. You don't want to be caught sneaking out for a break because there are no breaks... unless you smoke, then feel free to go outside four times an hour to light up and stay gone as long as you want. And the time clock: don't clock in late, don't clock in early. One second either way and you're a goner. The computer will fire you. That's how they got me. I was almost finished with school anyway (and don't expect Dillard's to be sympathetic to your family/school schedule/second job, etc.). After almost 10 years with the company and multiple Pacesetter Awards the time clock fired me.

My ASM was off so I went upstairs to the new Ops Manager and told her my situation: the ASM didn't change my schedule in the computer like I asked her to and I was late because of a school funtion. (Your schedule is made out on the computer a month in advance so if you have a conflict later tough cookies.) She just sat there and didn't say anything. I talked, she just sat and stared. Should I clock in? It'll fire me. Should I go home and use a sick day? ("We don't do that at Dillard's," she said, in mock horror. B.S.!! They do it all the time!) Finally, I put my clear purse and my name tage on her desk and left. She wouldn't talk to me so I didn't know what to do. Then, when I tried to file Unemployment, the witch said I failed to show up for work for three consecutive days. I filed an appeal. There was a phone interview with the Unemployment people. She lied to my face and said I quit showing up for work after ten years. No benefits. Dillard's will screw you in the end because I hear they almost never pay Unemployment benefits.

As far as benefits go, there aren't any except for the salary. Like I said, if you can sell (and sign up people for credit cards) you can make a lot of money. More than Macy's and other stores. There are no sick days paid until you are out three days or more, and if you're out sick you have to come back with a doctor's note--and you'd better believe they'll call your doctor to make sure you're not faking! They used to pay comission but they cut that excpet in the shoe department and (I think) men's suits. They also used to have a good discount on merchandise for employees, but they cut that out, too. Now everybody gets ten percent, and the only way you can get it is if you use your Dillard's credit card (which charges 22 percent interest). Not approved for a credit card? Too bad. No discount for you. Want to join the 401K? Like Enron, I think you have to buy Dillard's stock, which is like being the last man on a sinking ship. But you do get a Christmas bonus: every year Old Lady Dillard selects the finest ornaments from the dollar store and ships them to all the good little employees for you to marvel at and think, "WTF?" --Oh, and you usually get a copy of whatever crappy CD they're trying to sell that year: The Dillard's Family Jug Band Christmas Album, Volume 5. --And I almost forgot: they gave female employees the option of wearing slacks in 1996.

Your comments sound so familiar. I am filing a class action lawsuit against Dillard's for the way they mistreat workers. The SPH is so unfair, especially, if the store is located in a dead mall. Hopefully, this suit will move forward and every employee that Dillard's cut their pay while working in a dead mall will be repaid. Dillard's discriminates against older workers and blacks.
This company is on the way out, the sooner the better.

Does anyone else have a problem with the store manager or her secretary erasing any over time you might get? I work in a department with alot of older women and we've been working on a crazy floor move these last couple weeks. Being the only person who could really move any fixtures (besides the ASM) We put in alot of hours because we were having a walk that week.

When I left on Friday I had 42 hours, when I came back on Monday my ASM told me I should watch my hours and not get over time again. So I looked at my schedule and the store manager and her secretary had somehow gotten me down to 40 hours exactally but changing when I punched in and out.

I'm not the only one that has happened to at this store.

**Also, We are in the process of closing one store in town so all their merchandise and people are coming over to our store. The only problem is that our new store manager is from that store, so shes been little by little firing everyone that worked for our store so the people from her store could come over. Its obsurd.
**They give all the best spots in the department to the people from the other mall, and you loose your sales because your now in the back of the department. But if you say something to your ASM who is also from the other mall she doesn't want to hear it and if you have a problem with it, you can find another job.
**If you get in any confrontations with associates coming over from the other mall, your fired their on the spot, weather its your fault or not.

I would like to interview (confidentially) any current or former executives, store managers, or department managers who are interested in seeing changes made at Dillard's. No offense to the sales associates and others who put up with so much but the project I am working on requires first hand knowledge from a managerial level. If you can help please send an email to jvelke@dbtech.net
All sources will remain completely confidential.

I work for Dillards, I don't like the company, but yes I love my store my store manager is far from being lazy he works hard moving racks and things, my supervisior is another hard worker, also my store manager puts in about 50 or 60 hours a week and my supervisior does too. I have had pay cuts but I also have went from one dept to another and ended up making more money in this one dept. but I also have had disappointment with corporate, you all wonder why dillards is like they are, they don't care because they have tons of money so Dillards is like a drop in the bucket. I feel for my co workers I have seen so many good people get left go, because of sales which is really bad is getting returns back which is not our fault. New employees are lied to when first hire by asst. mgr. like I said the store manager is great and he is liked by a lot of employees and fair, I have a good chance of losing my job because I will give sales away to help another employee to try and reach their goal, but hey shouldn't we all help each other instead of trying to be greed. one secret I had to share a dept with one employee and what I did was say okay I will help you get your first hundred and then you help me and guess what we both met our sale goals it worked out great and we stay friends because it was the right thing to do.
let pray for Dillard family to be saved and maybe then things will change, God does answer prayers

Sorry I forgot to tell you how long I have been with the company 3 and half years, so I been there for awhile consider how the turn over is anyway my heart goes out the all you hard workers there and if I could do anything for each of you I would be they won't let me be President hahaha, because if I was I would do away with sale goals, and try to keep good employees who care. Oh I wanted to tell you our store manager gives us parties, and we have covered dishes at different times so this manager is a lot different then what I have heard, but I do believe you all I am just fortunate to have a good one, maybe the only one smile God bless you all, miracles do happen

My comment is that Dillard's is horrible BIG TIME.
Unfortunately I had the experience of working for them, only for a short time.
And nobody said anything about how they try to bribe you with candy? :) Look this company is a joke and all the employees should team up and sabotage the company until they go out of business.
I hope they do go out of business and soon.
They are abusers and they laugh at your face, the show no respect for their employees, they talk down to them. The fat people that they have for managers are all in a power trip and have no clue on how to run the business. They repeat the same nonsense to their employees every day like if they were totally retarded.
I just hope they close their doors forever soon.

How much does an ASM make in Dillard's nowdays?

Can you believe that this people from Dillard's tell you that if you report another employee stealing you will receive $150 or more.
Is this a communist regimen or what?
Are they going to pay for your coffin when that employee that your reported shoots your butt for being such a beatch :).

Misery loves company. I came on this website since I am looking for another job. I work pt at Dillard's(because with previous exp there I knew I could not handle being there ft.) Anyway, they just hired loads of new people even though we are dead as a door knob and now are cutting back hours of those who had been there. I can not survive the hours I am being given. The management is horrible. They can not even schedule the floor properly. We do not get our schedules until Sat. afternoon so we do not even know until then if we are working Sunday. I will never make my goal now since it was tough before and now with a loaded floor. THere is a lot of favoritism. Certain areas have so few people working there to keep them able to reach their goal and other areas like mine which is unusually slow is being loaded up with the new people. It really is not in the best interest of the store to operate that way, but I guess none of the managers seem to notice or care to notice. Also whoever posted that the managers stay in their office all day unless of course if a VIP is coming is so right. They are so unfriendly and unknowledgeable. I just hope I find a job elsewhere so I can tell them to "take this job and shove it." I am thankful I was able to vent.

Dillard's is a racist company. And did I mention the poor illegal mexicans they have working back doors? When it comes to this, of course they are not racist right?
I think immigration should check on them.Not only immigration should check on them. I feel sorry for the poor mexicans but Dillards deserves to just go down.

Guess what everyone, I finally found another job, I feel sad I am leaving a good store but sorry for leaving Dillards, I really liked my manager and everyone, but I am glad that I don't have to do sph anymore that is a relief. Incase you didn't know supervisiors and store managers heads are always on the line if they don't have enough people and do great in sales for th company they are out, so the top owners can really come down on them, my supervisior was great, but Dillards themself threaten to dismiss them too, I wish someone would buy them out, Stein Mart, Kohls, or someone who cares about employees, hey maybe we should all pray for the family to get saved, because like I said my store was great and most everyone say 95% were really nice to work with.
God said we can move mountains to get rid of the problem if we believe.
God bless all of you

That family is the DEVIL, there is no way they can be saved. They sold their souls.
I have a friend that is there now and I told her to get out and go and work for Nordstroms better.
She wants to leave without even giving the two weeks notice but I don't remember if they threaten you or make you sign a paper that if you do not give the two weeks notice they will not pay you for the last week.
Does anybody remember that rule? or no matter what they have to pay you?

Lassie Girl in New York said: How much does an ASM make in Dillard's nowdays?

Starting with no experience comes out to $12 an hour. But keep in mind that they are salaried, so they could work 80 hours in a week and only get paid for 40. More experienced ASMs make about $15 an hour it comes to about $30,000 a year. Not including bonuses. Ops managers make about 40,000 a year on the low end.

Well that depends on the area I guess because some people were making less than that. Actually some of them have had a pay cut which I find it extremely denigrating and horrible. I personally think that when a person gets a pay cut they should just quit. I would not let them do that to me.
I also think that a position in cosmetics should be valued more since you have to have good presence, be carismatic, have an idea of how to do a make over. You are the face for that company that you are selling for. This people actually do not even value more if you speak a 2nd language which I think for this type of job is crucial because you can get much more customers speaking a 2nd language and in that way you are more of an asset to the company.
But Dillard's just think you are a piece of meat standing.
there :).
Thanks for that info lemmingduck.

Lassie Girl in New York said: Well that depends on the area I guess because some people were making less than that. Actually some of them have had a pay cut which I find it extremely denigrating and horrible. I personally think that when a person gets a pay cut they should just quit. I would not let them do that to me.
I also think that a position in cosmetics should be valued more since you have to have good presence, be carismatic, have an idea of how to do a make over. You are the face for that company that you are selling for. This people actually do not even value more if you speak a 2nd language which I think for this type of job is crucial because you can get much more customers speaking a 2nd language and in that way you are more of an asset to the company.
But Dillard's just think you are a piece of meat standing.
there :).
Thanks for that info lemmingduck.

I could be wrong in saying that ASMs start at $12 because I know thats what the Assistant ASMs start at.. I know the last couple ASMs in my around made around $30,000 a year. It comes out to about $14 an hour Womens department ASMs make alot more then that though.. At least at our store they do.

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at Dillard's?

What do you like best about working at Dillard's? Are there any great perks or special treats for employees?

Starting pay is average in Las Cruces, NM. But along with that average pay you have deal with poor management. Dillards will work you, pit sales people against eachother and if management does not like
you, they will ride you until you resign. Then you will never be hired again. Management at Dillards
is not fair at all. It is how you "brown nose" that helps you get ahead. Top sales people are allowed to keep things on hold for months until they get marked down, the assistant manager is able to put things on hold for months as well. Managers of departments do not call customers back who had a problem with their order. I experienced many angry customers who were waiting for phone calls back. IF YOU CAN HANDLE BAD MANAGEMENT, AND IF A MANAGER KNOWS YOU OR LIKES YOU than you can work at Dillards in Las Cruces

I am in my second tour of duty here at the Dillards in Yuma as a sales associate. Going into Christmas I am only one of two people in my department with holiday experience. So high turnover is an issue here as well. I met Alex Dillard a couple of months, he actually introduced himself to me. He struck me as a decent person. I have heard that his brother Bill is the one in majority control and that he plays the role of the "bad cop" during his visits. There is no need for that, they should be appreciative of their employees but since they have more money coming out of their asses than I can dream of spending I guess the Dillards family is how it is. The markdown process in this store like all others is ridiculous. The system is totally outdated, half of the time looking for merchandise is like looking for a needle in a haystack. The ASM's aren't the best. The fragrance and lingerie ASM has no people skills, the ASM of men's is hormonal for a guy and he treats his employees like crap. The ASM of shoes and accessories, she is really cool actually. THe ASM of womens while a cool person is disorganized and she folds under stress. The ASM of home swings from nice to saddistic on any given day. The Dock manager is the best manager in the store. SHe knows what it takes to be professional her door is always open. every employee in the store would run through a wall for her.

And what about their Christmas gift to their employees?
My friend that works over there told me about it and it was a real joke. I guess nothing is changing for the best over there.

yes go or it dillards is a great company!!!!!

Dillard's is the worst company to work for. What company gives a pay cut. Glad to be out of that hell hole.

yes the sales per hour is high but depends in your salary some people start at 12 to 14 an hour and that is pretty good!!!!!! but you have to work hard you have to be a SALES PERSON to work at Dillard's and Great costumer service!!!!!!! if you do that you can make it I start with $8.00/hour i make 18.00 so i did a good JOB!!!!!!! and am a ASM !!!!!!!! Dillard's is a good company but you have to be a Good Employee ..... and remember Thank you for shopping at Dillard's.......

Dillards is the worst place I have ever worked for. I worked there for 2 years ( thats a long time for a dillards employee). When I asked off for getting married I had asked my area manager 6 months before the date. She told me she did not know why I would tell her so early because it would be fine. A week before i was to leave to get married, she got a promotion to another store( which she did not deserve because she teated everyone like crap). When I told the Ops manager that she told me I could have that time, he told me that he was never aware of the fact and because it fell in November I could not have that time off. Even if I was getting married. I took it to the store manager and he said no. Then I tried to get a hold of the district manager but he never got back to me. So i put in my two weeks and left on good standing( no tardies or absences). When I came back, I tried to get a job for their fine jewelry department( they are a separate company that are leased). The manager and the district guy said they knew the work I did for Dillards and would love to ahve me over there. But when they looked at my file for dillards it said i was rehirable but to speak with the store manager. they called the store manager and later told me they could not hire me. So apparantly the store manager said something about not wanting me in the store anymore. Now its December and nobody is hiring this close to Christmas. Ihate Dillards and the way they are constantly screwing people over!

anabel valdes in Miami, Florida said: yes the sales per hour is high but depends in your salary some people start at 12 to 14 an hour and that is pretty good!!!!!! but you have to work hard you have to be a SALES PERSON to work at Dillard's and Great costumer service!!!!!!! if you do that you can make it I start with $8.00/hour i make 18.00 so i did a good JOB!!!!!!! and am a ASM !!!!!!!! Dillard's is a good company but you have to be a Good Employee ..... and remember Thank you for shopping at Dillard's.......

And you probably had to be a complete B**** to everyone you worked with because you have to run over those people to get ahead. only one person from every department can make their goals and get a raise.

no am not a B......... i worked goog with my team my counter was #1 for 7 years and everybody are making the raise goal y said that is not easy!!!!!!but if you try you can do is that's retail is the same in all the stores (hihg retail stores})if you want some tips ask me!!!! thank you for your coment.

Sorry to hear that is HORRIBLE in miami we are Human no Animals!!!! things are not like that around hear. we try to help in situation like yours we have a Great Team (managers) sorryyyy