Dillard's Salaries, Bonuses and Benefits.

Runnnnnnnnnnnnnnnnnnnnnnn for your life!!!

The new thing in our store is for the store manager and ASMs to find ways to let older employees go--these are associates who have been here for several years and are over 50. They are all making their sph, documented goo performances, no tardies but suddenly being let go because "the look you gave the ASM was insubordination" (a look? insubordination???) In Colorado, an employee can be dismissed for no cause and this store is taking that law to the limit. We have about three "older" employees left. It's scary. I wonder if it is a directive from above or just this group that is pushing our group to the limits with their firings.

anonymous in Denver, Colorado said: The new thing in our store is for the store manager and ASMs to find ways to let older employees go--these are associates who have been here for several years and are over 50. They are all making their sph, documented goo performances, no tardies but suddenly being let go because "the look you gave the ASM was insubordination" (a look? insubordination???) In Colorado, an employee can be dismissed for no cause and this store is taking that law to the limit. We have about three "older" employees left. It's scary. I wonder if it is a directive from above or just this group that is pushing our group to the limits with their firings.

Is that REALLY the reason the person was let go?? We have an older woman at our store.. She's been with the company for 40 years.. Sure her sph is great because she works 12 hours a week.. One transaction covers that for the week.. She's a legand in the city.. Everyone comes in to to talk to her because they all know her..

But heres the problem... She gives away so much merchandise and cost the company so much money because she has forgotten how to use the register.. So what do you do?? The woman is a local celebrity.. Never written up for anything and has a great sph... But she's giving the place away.. Do you just take the loss or do you do something about it and end up looking like the bad guy.. At the end of day it is still a business.. No one given direction to get rid of someone who is "older" because in the sheme of things it costs 3 times more to hire a new person then to keep a seasoned employee..

Lemming,

That employee is a rare instance, so NO, all the older women being let go at Dullards are not senile and giving merchandise away.

From a business perspective, younger employees mean lower health insurance rates across the board throughout the chain. Therefore if they allow new hire 40 year olds to stay on until 50-60, then soon the health insurance rates skyrockets because the rates are based on the median ages of all the employees. The managers are on the health plan also, so they see their rates going up and the next thing is they fire a 60 yo. and hire a 20 yo. Also rapid turnover means lower rates and Dillard's makes out well since they pay in 3-6 months insurance and use little or none of the insurance. Then Dillard's hires a bunch more...

Most of the new hires leave on their own, so no COBRA, so if they do have health issues Dillards is done with them altogether. A lot of the new hires just walk out, say nothing and never log back in again. Mostly young gals of course. Don't do that. Get them to fire you and then you get COBRA for 18 months. Thing is some can have 15 no-shows and 60 absences and get away with it if they like to brown-nose. There's absolutely NO equality no matter what they claim.

There's a lot of obesity and smoking going on amongst employees also. So that will drive the rates up as those employees have problems like diabetes and respiratory problems. A lot of the young gal hiring has to do with keeping the health insurance rates low. That and corp. doesn't care about turnover and the need for constant training of newbies. They don't have to do it.

@ Lemming,
you seem to doubt everything someone writes on this board.
what is your deal?

why would former or current employees spend their time voicing their VERY valid issues with this deplorable company?

boredom?

there are better sites to bide ones time like: www.aclu.org/contact-us, www.eeoc.gov/, www.dol.state.ga.us/

why are you on here if you are just going to doubt the validity of what everyone says?

i get it, how could ANY of this happen? how could this company do all of this to people?

if i did not witness NUMEROUS amounts of abuse of 'power', employees giving up their rights because they are in such a need of a job, false accusations, downright plain underhandedness from inept, ignorant managers & corporate, outright lying, verbal abuse, age discrimination, GENDER discrimination, breaking worker's comp laws & state laws- i guess i would doubt the truth as well.

did it ever occur to you that EVERYONE that has posted their grievances on this board, that they are telling the truth?

you have got us!!!
we all know each other & for the past few years, we ALL decided to work for dillard's AND conspired to go through the crap they put us/co-workers through.

it's the same story EVERY time dude. how can we ALL be wrong?

it shows that dillard's is doing the same crap @ every store...save for yours it seems. you must be an asm & if you are not, as i said in past post, be very thankful you work in a decent store.

Dillard's has been the best thing that ever happened to me. I don't know about the rest of the people on this forum but for me nothing but sunshine and lollipops. I can assure you that Dillard's is not letting people go just because they're old. That's a ridiculous conspiracy theory. What happens is they could let four young people go and one that's over 50 and all of a sudden it spreads through the store that "They're firing all of the old people!" It's like anything else people see what they want to see. Suddenly rumor becomes fact in many of the associates eyes then you have people going home posting negative comments on message boards.

Louisville Slugger in Louisville, Kentucky said: Dillard's has been the best thing that ever happened to me. I don't know about the rest of the people on this forum but for me nothing but sunshine and lollipops. I can assure you that Dillard's is not letting people go just because they're old. That's a ridiculous conspiracy theory. What happens is they could let four young people go and one that's over 50 and all of a sudden it spreads through the store that "They're firing all of the old people!" It's like anything else people see what they want to see. Suddenly rumor becomes fact in many of the associates eyes then you have people going home posting negative comments on message boards.

Exactly!! I couldn't agree more!

Any old person in good health is better off on Medicare with a 0-0 cost Part C and D. Dillard's health insurance is way too expensive. I can't think of but three old people in my store and two are drunks and smoke and one is a heavy smoker.

They seem to love people with substance issues. They get 'special' allowances due to their 'disease', so they never have any reason to get sober or stop smoking. It's a great place to work and unlimited call outs if you've got drug/alcohol issues. You'll get smoke breaks and no drug tests to sign on. If you're a normal, healthy hard working old person making your quota and rarely out or tardy, you'll NOT be particularly valued.

Also if you are making your sales, every little thing you do or say will be reported to the store mgrs. with embellishments by others who are not doing as well, like eating a Snickers in the back of socks when the store is empty. Or having a diet Coke in the stock room while you sort stuff associates have dumped there. Also no hand creme tubes in the drawers even if you're the one organizing the silk ties which snag on chapped hands.

New people come in and start complaining about every little thing to make themselves look good -- one from Macy's dumped all hand creme out of the drawers and complained to the mgr. about personal stuff on the floor -- called 'contraband'. Just like a prison, so drugs and druggies... perfect for you. Big on rules for the healthy, well-performing employees, but lots of allowances for the drunks and smokers. Basically, the complainers, whiners and reporters of others for small infractions get protection, while the others get written up or canned.

Thankyou Anon in Atlanta, GA!!!! Thank you for your extremely articulate reply to Lemming. It is very obvious to everyone that these flattering comments are from management.....Dillards has very bad Karma, and they will have their judgement day. You cannot treat people the way they do and not have repurcussions. It may take a month, a year, or five years, but it will happen. Get out while you can with your sanity.

i worked at dillards for 5 years my manager was not a good manager we should have our review every month but we did not get it like we should i got lay off i blame herrrrrrrrr for it.

Louisville Slugger in Louisville, Kentucky said: Dillard's has been the best thing that ever happened to me. I don't know about the rest of the people on this forum but for me nothing but sunshine and lollipops. I can assure you that Dillard's is not letting people go just because they're old. That's a ridiculous conspiracy theory. What happens is they could let four young people go and one that's over 50 and all of a sudden it spreads through the store that "They're firing all of the old people!" It's like anything else people see what they want to see. Suddenly rumor becomes fact in many of the associates eyes then you have people going home posting negative comments on message boards.

I secretly think you are an ASM

lemmingduck in Columbus, Ohio said: Is that REALLY the reason the person was let go?? We have an older woman at our store.. She's been with the company for 40 years.. Sure her sph is great because she works 12 hours a week.. One transaction covers that for the week.. She's a legand in the city.. Everyone comes in to to talk to her because they all know her..

But heres the problem... She gives away so much merchandise and cost the company so much money because she has forgotten how to use the register.. So what do you do?? The woman is a local celebrity.. Never written up for anything and has a great sph... But she's giving the place away.. Do you just take the loss or do you do something about it and end up looking like the bad guy.. At the end of day it is still a business.. No one given direction to get rid of someone who is "older" because in the sheme of things it costs 3 times more to hire a new person then to keep a seasoned employee..

Yes--I'm friends with the person who got let go--she was pace setter for every year she was there, she was tops in customer service, had NEVER been written up for ANYTHING...EVER...was called in and fired...without cause. They can do that in Colorado--they can fire you because they don't like how you walk....there was no negative documentation, she had good reviews every month. Only thing, associates came to her to ask questions instead of the ASMs, she had flocks of customers who asked for her personally. She was making more than most of the other associates so it could have been cost cutting but she was replaced by someone under 30. There have not been any associates hired that in that store that are over 35 years old for the past 2 years. The remaining associates are terrified--if they can fire the store star for no reason, what can they do to the rest of us?

And Slugger, I do know the entire story--I'm best friends with this person so I know all of the details.

memphislea in Memphis, Tennessee said: Thankyou Anon in Atlanta, GA!!!! Thank you for your extremely articulate reply to Lemming. It is very obvious to everyone that these flattering comments are from management.....Dillards has very bad Karma, and they will have their judgement day. You cannot treat people the way they do and not have repurcussions. It may take a month, a year, or five years, but it will happen. Get out while you can with your sanity.

I agree with you about the Karma and I believe that the ASMs who mistreat employees are setting themselves up instant Karma (instant Karma's gonna get you..."

Denver, That is so common in the Dillard's company culture and in an 'employment at will' state. It needs to be fair warning that for an associate they decide they do not like for any reason whatsoever, they will terminate. She will get COBRA and unemployment at least.

The ASM's, if you do not toe the company culture line and be as nasty as the store mgrs., they will demean, berate and transfer you to some backwater store. Fraternizing with like-minded associates will indicate collusion and clique forming against the store mgrs, so avoid that too.

Here's the deal -- no matter how good you are at selling and customer relations and managing, and if you are either a guard or a prisoner you will be tolerated at best until the 2 prison wardens decide to terminate you or move you into exile in some backwater town on a whim.

I know one ASM who is blamed when all the 20-something the store mgrs. hire for her dept. call out from too much booze, drugs and partying.

So get out those resumes and get going. You have nothing to lose and everything to gain. Find a competitor to your dept, go there and hang out in the dept you would like to work, meet some associates and ask how to get hired on.

From a customer's point of view: I bought a coat today with the extra 40% for Dillard's card customers. Afterwards, I saw that the 40% was not deducted from the price on the receipt.

I was told I had to go to customer service and they said they got an email from corporate that stuff that was not ringing up for the additional 40% had to be returned to a 971. So they did that.

Then I realized the 8.25% sales tax was not added to the credit I was given. So then the idiot, jackie, decided to pop the coat back and then price-over ride the amount, but then put in code instead of a normal return, so then I had to show my driver's license and then they handed me a gift card for over $50!

I did not want a gift card!! I just wanted it back on my Dillard's card. It was Dillard's error from the start. I spent a good 1/2 hr dealing with this nonsense. How do they stay in business?

This is Dillard's motto, ripping off the customer! Believe me I've done worse.I was told to lie to the customer.

Just like that Ally Bank commercial and the poor customer service they show, when I asked that the charge be put back on my Dillard's card, the ASM said "I'm not authorized to do that."

That's it. I'm paying off that card this month and I'm done with those people. I've been an Elite card member since the '80's, but I've had enough. There was no one in women's wear that morning and on a big sale day. I don't get it. I really don't understand why they can't offer better service.

I have to laugh at whoever it is who is clicking the "No" button on the complaints on this board. They need to listen up. If Dillard's can repair these issues, it can only help their bottom line. Customer service and keeping good associates and ASMs is the KEY to success.

A top quality ASM put in her notice today. Another one is leaving sometime by the end of summer. So now we have high turnover in ASM's compounded by constant newbies for Associates. Then there is the bad customer service (above). This is getting more and more interesting. Way to go Razorbacks!!!

Interesting, Erika. Hey, grrl...

I'm part of the problem? Don't think so dahlin'. You and Corp ARE the problem. There is 1 and soon to be 2 ASM openings at the Galleria. Then there are 2, soon to be 4 ASM openings at Barton Creek and 2 ASMs needed at The Domain.

Wonder why so many ASMs are leaving? Could it be the weird pyramid system and requiring ASMs to sell against the Associates while doing merchandizing (while the Associates are busy trying to keep their sales up) and since the Visual ASM is busy trying to glom onto sales is NOT merchandising either. Then training associates all the time and then they walk off never to be heard from again. Problem? What problem?

Dillard's is hands down the most unethical, heartless, greedy company I have ever worked for. They will cut your pay and fire you at the first chance they get, regardless of how long you've worked there, or how good of an employee you are. There is NO RECOGNITION for good employees. Your sales go down when you merchandise or help clean up your department because typically there is only one person who does the work in each section. In order to make sales, you have to walk all over other employees, fight with them, and do not do any other work!! Even then, good luck, because you have to sell a grand on a Tuesday when there is not a soul in the store. If there is anything you can do about it, DO NOT WORK FOR THIS COMPANY!!!

Why not fight back with a class action lawsuit?

glob605 in Ashtabula, Ohio said: Why not fight back with a class action lawsuit?

working on it...

Karmaaaaaaaaaaaaaaaaaaaaaaaaa

glob605 in Ashtabula, Ohio said: Why not fight back with a class action lawsuit?

Can you help ? I've been talking to different lawywers !

I wish I could. All I can tell you is that maybe you need to go to EEOC first to get a right to sue letter allowing you to take them to court. They will investigate the situation. Have others that you know follow through with complaints with them also. Good luck.

glob605: They've covered themselves pretty good with all the forced arbitration contracts you have to sign to work there. Then no one who has to have and really needs their job badly is going to be a witness for the others, since that could jeopardize their job. The only thing that hurts Dillard's is telling friends and relatives not to shop there and sites like this one that warns people before they sign on to work with Dillard's. At some point with ASM's quiting right and left here in Austin, which is booming. Then there's the constant turnover of associates, the customers will become frustrated with sales people who have no idea what's in their department and stop shopping there. The problem is, the merchandise and sales are excellent, so most customers will put up with the aggressive or unknowledgeable associates and just help themselves and find an associate somewhere to check out.

I always think -- what a shame -- they could increase their profit margins a lot if they just had a better system and more HR/business educated store management. The other day, the worst of the 3 ASM's were hanging out in customer service likes a witches coven. I thought birds of a feather...

I would like to tell you first, YOU DO NOT HAVE TO GO THRU THE EEOC!! I have a substantial suit against Dillards presently. First, talk to a well known EMPLOYMENT LAWYER. Most will see you without a fee if you have a good case. The main thing you have to know is you signed an agreement when you started at Dillards saying that you cannot take them to court...You have to agree to Arbitration first! It sucks but there is no way to get out of this! I did not even realize I signed this. You know how it is when you get a job. You need a job so bad you don't even read everything perfectly. Another thing is DO NOT BELIEVE the people that tell you that you live in an "At will state." That means they can "fire people at will anytime and don't need a reason. That is so untrue. My suit has to do with racial harrasment (I am white), ageism, whistleblowing, an unsafe workplace, and more. do not want to go into more on this site, but I have made mistakes and learned alot from all this. Good luck and stay calm and carry on!

Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, So sorry you're having such a hard time at Dillards. It may or may not be a racial thing. It is for sure, a company culture problem.

My store's totally white except for one Af-Am on the dock and the turn-over is over-the-top. In Austin, people come in and work a few weeks, see how the place operates and the manager's pets, and they leave and never bother to come back. Then they fire some people for little and say no to people who need to take a specific vacation time with family with some stupid rule like, NOT during fashion week or balloon up the kazoo week, or get more credit apps week, or anything they can come up with just to make sure your paid for trip is ruined.

They seem to have no idea how these behaviors affect the bottom line. They seem like they do everything they possibly can to run trained, good selling people out, if not firing them for 'attitude'. Hahhahaha... Try to work at Dillard's and NOT have a bad attitude. Only people who are starving to death and have no other possible job opportunity stay and work there for long. So sorry for your pain, but it's The Dillard's Way through-out the chain. Get your resume out ASAP and get going. There are better companies out there to work for. Trust me!

marshall3050 said: Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, if this whole Dillard's thing doesn't work out have you thought about a career in writing?

marshall3050 said: Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, if this whole Dillard's thing doesn't work out have you thought about a career in writing?

marshall3050 said: Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, if this whole Dillard's thing doesn't work out have you thought about a career in writing?

marshall3050 said: Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, if this whole Dillard's thing doesn't work out have you thought about a career in writing?

marshall3050 said: Im very upset myself ive seen over 30 in employees that have been let go in louisiana store i never seen such with not knowing why is it color thing soom of comments are same at one store ive been at its few whites get let go most of blacks is let go they say because of sales yes some of them have stock and life savings etc in company i experience alot of rascism each time a customer come to store they except any merchandise whnether its worned or damaged or stained with makeup stepped on you call manager its taken back no matter what they say customers is right no matter what you have except the harsh treaments yes its seem that some people get do as they want if they are friends with certain managers if you are one want to things right way which is earn your pay for honest dollar then you are outcast i use love dillardsw i dont know anymore its not way i paln on spending my time or my knowledge to get up everyday not know when its going to be a issue of having a job work to your best abilty or look elsewhere for employment its not right be bullied or scared to death you may not be able to eat its not way i palnned for a career in reatil ive worked other places never saw such thing i met good people all over world i never seen such negative at louisiana store its so amazing its so unreal

Marshall, if this whole Dillard's thing doesn't work out have you considered a career in writing?

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at Dillard's?

What do you like best about working at Dillard's? Are there any great perks or special treats for employees?

DILLARDS IS THE WORST PLACE TO WORK IF YOU DON'T MAKE YOUR SELL'S YOU WILL GET A PAY CUT
THEN YOU WILL BE OUT THE DOOR LIKE ME EVEN YOU ARE GOOD IN WHAT YOU DO.

Yeah, and they are constantly diluting the floor with newbies who are trying to make their sales as well.

Even if you make your sales, you'll be set upon by others who want you gone so they can make more sales. I had one fool tell the mgr. I was having a fling with the security guy, which was so ludicrous. Lots of people will run up to the mgrs. all the time with make up or exaggerated stories if you are doing well because it means they have less sales if you are there competing with them for customers.

Thing is, the store mgrs. believe them. Why? Because they are dumb and no one ever taught them to ignore 99% of the BS people come in to report. Some associates can't wait to run in the cry and tell them something. One loser went hysterical when I asked her to log out of the scanner when she's done, dammit. She had to cry in the mgrs office for an hour over it. The store mgrs. feed that kind of infantile behavior so it keeps going.

Normal business managerial practice is, you tell them to work it out with the other person because your're too busy to deal with personal floor nonsense and hormonal issues. They end up with nothing but losers, because they listen to and believe the tales some tell and cater to the whiney b.s. associates who come in to them to complain all the time. One ASM at my store runs around telling associates in different depts to document everything the other associate(s) they don't like says and does, to report him or her with documentation. They keep this loser ASM too. She's part of the venom that's spread like rats in a prison.

I have been following this forum since my wage was cut 10% and it has been very healthful and helpful and cathartic. It helps you not take it all too personally. It is totally true that the culture of Dillard's is rotten to the core and totally amazing to me where they get these asm's.(Probably from prisons)Everything that has been said, w/exception of the rosie remarks imbedded by mgmt, are absolutely true. The very last remark about associates running to tell on other associates with erroneous petty tales happened to me. I wouldn't even repeat these tales they were so petty...but mgmt thought they were important enough to spend the time on. I am no longer working there, but though I was the top sales person in my dept with business experience, and my customers loved me,I was let go. Actually I ask for a transfer, was told my numbers qualified me, didn't hear anything for four months and then was terminated. I am collecting unemployment and realizing that I waisted a year and a half of my time and that Dillard's invested nothing and I regret ever working there. I would advise anyone not to work there.

anonymous in Wichita, Kansas said: I have been following this forum since my wage was cut 10% and it has been very healthful and helpful and cathartic. It helps you not take it all too personally. It is totally true that the culture of Dillard's is rotten to the core and totally amazing to me where they get these asm's.(Probably from prisons)Everything that has been said, w/exception of the rosie remarks imbedded by mgmt, are absolutely true. The very last remark about associates running to tell on other associates with erroneous petty tales happened to me. I wouldn't even repeat these tales they were so petty...but mgmt thought they were important enough to spend the time on. I am no longer working there, but though I was the top sales person in my dept with business experience, and my customers loved me,I was let go. Actually I ask for a transfer, was told my numbers qualified me, didn't hear anything for four months and then was terminated. I am collecting unemployment and realizing that I waisted a year and a half of my time and that Dillard's invested nothing and I regret ever working there. I would advise anyone not to work there.

Your comment about Dillard's matches those of their employee's experience across the country from my experience. It sure matches mine. No one hardly ever gets a transfer unless your father is a Little Rock lawyer and you threaten the store mgrs. with a lawsuit after having a fling with the women's shoe ASM -- THEN she got transferred to another Dillard's right next to her house. LOL So let job seekers be forewarned. I think it's Erika here who works for corp. in DFW.

Anonymouse in Austin, Texas said: Your comment about Dillard's matches those of their employee's experience across the country from my experience. It sure matches mine. No one hardly ever gets a transfer unless your father is a Little Rock lawyer and you threaten the store mgrs. with a lawsuit after having a fling with the women's shoe ASM -- THEN she got transferred to another Dillard's right next to her house. LOL So let job seekers be forewarned. I think it's Erika here who works for corp. in DFW.

Seriously with all the conspiracy theories.. You can only be transferred to another store if you are making your SPH and if that store has openings... Why would another store agree to take on someone who isn't making their numbers where they are at?? That sounds like a poor business plan.. Its the same thing with moving into a different/better department. If you are not doing a good job in the department you are in currently, i.e. making your numbers, why would you get promoted to a better area with a higher SPH?? That would be setting you up for failure..

lemmingduck in Columbus, Ohio said: Seriously with all the conspiracy theories.. You can only be transferred to another store if you are making your SPH and if that store has openings... Why would another store agree to take on someone who isn't making their numbers where they are at?? That sounds like a poor business plan.. Its the same thing with moving into a different/better department. If you are not doing a good job in the department you are in currently, i.e. making your numbers, why would you get promoted to a better area with a higher SPH?? That would be setting you up for failure..

Let's analyze the logic in that one, Lemming into the sea. (1) There are ALWAYS openings at Dillard's because people are constantly leaving. (2) You can make your quota and over in a Level 1 like children's and all you'll ever get is .50 cent raise, unless you move to a higher level during the Jan-Feb period when your SPH is the highest. (3) Setting us up for failure? Hahahaha... Dillard's sets people up for failure from day one. Why do you think the turnover is off-the-top and people often leave within a few weeks of starting? The stupid pyramid scheme that, uh, man, set up, is a disaster.

Anonymouse in Austin, Texas said: Let's analyze the logic in that one, Lemming into the sea. (1) There are ALWAYS openings at Dillard's because people are constantly leaving. (2) You can make your quota and over in a Level 1 like children's and all you'll ever get is .50 cent raise, unless you move to a higher level during the Jan-Feb period when your SPH is the highest. (3) Setting us up for failure? Hahahaha... Dillard's sets people up for failure from day one. Why do you think the turnover is off-the-top and people often leave within a few weeks of starting? The stupid pyramid scheme that, uh, man, set up, is a disaster.

There are always "openings" sure.. But if you work in cosmetics, and there is an opening in mens.. Chances are they wont put you in mens.. Or lets say you are a coach specialist at you store and their are only openings in Juniors.. Again.. chances are you are not going to want to take a pay cut and go to Juniors.

And really you can only get a 50 cent raise??
I've seen EVERY one of our kids & junior associates get at least a dollar raise in the last year. Weather they have been there 3 months or 2 years. It comes down to people coming in and doing a GOOD JOB.. Its not based on how "nice" they are or if they go complain to their ASM every day.. Its based on them being good at their job.

lemmingduck in Columbus, Ohio said: There are always "openings" sure.. But if you work in cosmetics, and there is an opening in mens.. Chances are they wont put you in mens.. Or lets say you are a coach specialist at you store and their are only openings in Juniors.. Again.. chances are you are not going to want to take a pay cut and go to Juniors.

And really you can only get a 50 cent raise??
I've seen EVERY one of our kids & junior associates get at least a dollar raise in the last year. Weather they have been there 3 months or 2 years. It comes down to people coming in and doing a GOOD JOB.. Its not based on how "nice" they are or if they go complain to their ASM every day.. Its based on them being good at their job.

Okay, brain-trust. Yes, if you are making $10. per hour in a level one and your review period comes up after the slowest period -- the summer -- your review is September, and you are making your SPH goal, you'll get .50 cents more per hour. That's it! If you wait until January and your SPH is very high from the holidays, put in for a transfer to a higher level and get $1.50 more per hour. In my store (and it's small) there were ALWAYS openings within a month or so of asking to move to a higher level. Why? Because people are leaving all the time and they never can keep enough people on the floor due to the over-the-top floor hours demanded by corp. and lousy management. I dropped into the Richardson, TX store this Jan., and it looked so nice and the people did not harass me for a sale and they were almost all older. Part of the problems stem directly from the store mgr and opps mgr at any given store, then the rest is really dumb corp. decisions. Add them together and what have you got? A big fat mess with a revolving door.

To Lemmingduck I just say, you are drinking the kool-aid...each store is a little different in the various politics and antics, but Dillard's sets you up for failure on day one. In my case, I finished January and was terminated. They had to terminate someone and I was just too honest with them and stood up for myself, most of the time using words they did not understand! I had made my quota everyday of the last month and Christmas was good, but the last months of the year they didn't reset at the beginning of the month and your deficits compiled from one month to the other, and so october,(slow),November,(slow),you are looking at thousands of dollars in the hole before Christmas even gets here. I put in for a transfer to another store, closer to home and was told by the Mgr that I qualified and would even get a raise. He lied to me and never even pursued it, used me through Christmas and the January sales and then terminated me. They don't care how smart you are, or how good you do your job. They are caught up in their stupid games and high school mentality and trying to get turnover to increase the cc apps so they can get rewards. It's all just to get rewards from G.E.(which has a worse reputation than Dillard's). I didn't get any cc apps in January,(my customers were all too educated), though I made my daily quota's and then some. Whether it was to let everyone know that if you don't get your cc apps you're gone, or politics, or what ever, I was waiting on a transfer that was never going to materialize. When I put in for the transfer it was like I had already left...I was used through Christmas & the Jan. sales and then terminated. There are so many things that I could say, and I am sure many other associates could say that you would not even hear, because you can't.

I was friends with a beautiful and smart ASM with a degree. One day while she was off and I had not come in yet, the Opps Mgr. went through all the drawers in my department and piled my reading glasses, a little pair of children's scissors to open boxes, some aspirin, some hand cream and gas pills that were in the stockroom I was in charge of, dumped it in a box and set it on the desk of my ASM friend. She was the ASM of a different dept. I had worked there for 4 years and was making my quota and over, but they hired some ugly looking gal from Macy's scenic and she went around reporting on everyone and got my little personal stuff removed. Never mind that I needed that stuff to do my job since the lockers are very far away. Try being the only one on the floor helping customers and have a gas attack and work with silk merchandise without hand creme. Anyway, when my friend came back I said, "I almost took my box and walked out then." She said, "I would have".

So my male ASM would start working in the dept. arranging merch. and his suit and shirt would look like someone had poured a bucket of water on him. He was always talking to the other ASMs about his drinking..

One day my friend, the beautiful and educated ASM, came out of her office crying and said, "I absolutely hate it here. I'm miserable." Shortly after that I was fired for "email and attitude". I sent email complaining about fire hazards and escalator issues to corp as well as drunken & stinky associates to the store mgrs. So as soon as I saw an ad for a much higher quality store with much better employee/employer relations, I told her about it. She interviewed and of course they know quality and hired her. So then she gave her notice and absolutely loves her new job. Cie la Vie... stupid Dillard's.

lemmingduck in Columbus, Ohio said: Seriously with all the conspiracy theories.. You can only be transferred to another store if you are making your SPH and if that store has openings... Why would another store agree to take on someone who isn't making their numbers where they are at?? That sounds like a poor business plan.. Its the same thing with moving into a different/better department. If you are not doing a good job in the department you are in currently, i.e. making your numbers, why would you get promoted to a better area with a higher SPH?? That would be setting you up for failure..

This is a blattant LIE! YOU ARE A LIAR.

Anonymouse in Austin, Texas said: glob605: They've covered themselves pretty good with all the forced arbitration contracts you have to sign to work there. Then no one who has to have and really needs their job badly is going to be a witness for the others, since that could jeopardize their job. The only thing that hurts Dillard's is telling friends and relatives not to shop there and sites like this one that warns people before they sign on to work with Dillard's. At some point with ASM's quiting right and left here in Austin, which is booming. Then there's the constant turnover of associates, the customers will become frustrated with sales people who have no idea what's in their department and stop shopping there. The problem is, the merchandise and sales are excellent, so most customers will put up with the aggressive or unknowledgeable associates and just help themselves and find an associate somewhere to check out.

I always think -- what a shame -- they could increase their profit margins a lot if they just had a better system and more HR/business educated store management. The other day, the worst of the 3 ASM's were hanging out in customer service likes a witches coven. I thought birds of a feather...

Anonymouse in Austin, Texas said: glob605: They've covered themselves pretty good with all the forced arbitration contracts you have to sign to work there. Then no one who has to have and really needs their job badly is going to be a witness for the others, since that could jeopardize their job. The only thing that hurts Dillard's is telling friends and relatives not to shop there and sites like this one that warns people before they sign on to work with Dillard's. At some point with ASM's quiting right and left here in Austin, which is booming. Then there's the constant turnover of associates, the customers will become frustrated with sales people who have no idea what's in their department and stop shopping there. The problem is, the merchandise and sales are excellent, so most customers will put up with the aggressive or unknowledgeable associates and just help themselves and find an associate somewhere to check out.

I always think -- what a shame -- they could increase their profit margins a lot if they just had a better system and more HR/business educated store management. The other day, the worst of the 3 ASM's were hanging out in customer service likes a witches coven. I thought birds of a feather...

Only morons do multiples of the same post. Stop it.

This is just one example of the stupid and petty behavior that the mgmt exhibits all the time. I had my pkg held up at customer service once because I had a couple of handwritten receipes I had copied from a cook book the night before Thanksgiving when the store was s l o w. It really doesn't make sense. On a lighter note if any of the Dept of Corrections wants to hire someone they could always look to Dillard's Mgmt staff. I know of a few really great asm's that I trust and think are doing a really good job. The one I had when I first was hired is already gone and transfered to another Dillard's. When I had my first review she said that she wished that she had 3 more like me. That was probably the only compliment I ever got from Dillard's from mgmt. She would come in on her days off just to get the work done and she was responsible for more than one department. She finally had enough and went back to work as an associate in another store. Everyone of the people that were in my department when I was hired on was gone after several months. At one point I was the only one left doing sales, mark-downs, displays and was responsible for five registers. There were new-hires that didn't have any respect for the fact that I had been there as long as I had and they wanted me gone. They hired several new sales managers in their 20's with no training, that had been mgmt trainees in places like WalMart and Payless, and I was supposed to help train them to take my place. There was a part-timer and myself and the part-timer had a heart-attack. There wasn't a single associate in my store that had anything good to say about Dillard's other than the merchandise was in most cases quality and the sales were great. The only realy perk is that you knew about them in advance...but there went your paycheck.