Dillard's Salaries, Bonuses and Benefits.

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thunt0331 in Madison, Wisconsin

18 months ago

Austintatious in Austin, Texas said: Yeah, some rocket scientist in Little Rock decided no toppers except toppers that don't look like toppers like the photographic 8x10 ones over Bridge already discounted merch. I barely noticed them. Good. This just means I get my pick since most customers would miss toppers, that do NOT look like addl. off toppers.

Then some other corporate brainiac decided to put tables throughout one department jutting out into the isles since there is no place else to put them. They evidently have no layout of our store at corporate and no clue of square footage or place to put way too much merchandise. It is going into drawers and stock room waiting for a first and second markdown. Overbought!

So yesterday someone bumped a table and dropped their coffee all over the floor and before anyone could come and mop it up, a woman slipped and fell hard -- but there was still no one to warn customers of the liquid floor covered in slippery paper towels. People in wheelchairs can barely get through. The tables are a bad accident waiting to happen. They are asking for a lawsuit.

We did about 1/2 half of what we did last year. Someone in corporate is making some really misguided decisions and needs to wreck their havoc elsewhere.

It's why we NEED an extra 50% off, to get rid of all this junk that does not sell. I mean I counted 12 tables today FULL of 40% off jewelry. It's NOT selling, people are NOT going to spend $30.00 on a necklace, their not. And it's showing. Our department, someone is going to get seriously hurt one day, we have long tableclothes on them and kids run in and out (animals they act like and parents DON'T watch them) and I've almost slipped on a table cloth before myself. They drag on the floor bc their too long for the little tables. But hey, not my problem, I'm not the person who decided to put table cloths on them. If it were up to me, we'd have no table clothes, they are nothing more than a disaster

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thunt0331 in Madison, Wisconsin

18 months ago

I've heard rumors that all new hiree's are getting paid at or over $11.00/hr. now and that starting in January, they will not get pay-cuts or have to do "quotas" as it will become "against the law" for their pay to get cut. However, our reviews will still be the same and we will have to maintain a quota. This just applies for new hiree's. The woman I heard this from said she heard it from a manager. I told this woman "there will be major lawsuits filed against Dillard's if this is true, because regular associates will not put up with a new person not having a quota and us still having to maintain one... good luck with that" and she agree'd.
So I don't think this rumor is true. Has anyone else heard of this? It just seems too fishy to me and not something that is true. I don't know. Weird.

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slightly insane in Boise, Idaho

18 months ago

thunt0331 in Madison, Wisconsin said: I've heard rumors that all new hiree's are getting paid at or over $11.00/hr. now and that starting in January, they will not get pay-cuts or have to do "quotas" as it will become "against the law" for their pay to get cut. However, our reviews will still be the same and we will have to maintain a quota. This just applies for new hiree's. The woman I heard this from said she heard it from a manager. I told this woman "there will be major lawsuits filed against Dillard's if this is true, because regular associates will not put up with a new person not having a quota and us still having to maintain one... good luck with that" and she agree'd.
So I don't think this rumor is true. Has anyone else heard of this? It just seems too fishy to me and not something that is true. I don't know. Weird.

I don't buy it for a minute. There is NO WAY that Dillards would let go of there greatest weapon for beating down its employees.

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Louisville Slugger in Louisville, Kentucky

18 months ago

thunt0331 in Madison, Wisconsin said: I've heard rumors that all new hiree's are getting paid at or over $11.00/hr. now and that starting in January, they will not get pay-cuts or have to do "quotas" as it will become "against the law" for their pay to get cut. However, our reviews will still be the same and we will have to maintain a quota. This just applies for new hiree's. The woman I heard this from said she heard it from a manager. I told this woman "there will be major lawsuits filed against Dillard's if this is true, because regular associates will not put up with a new person not having a quota and us still having to maintain one... good luck with that" and she agree'd.
So I don't think this rumor is true. Has anyone else heard of this? It just seems too fishy to me and not something that is true. I don't know. Weird.

I haven't heard anything like that. Most of the stores are on a hiring freeze until February anyway. As far as what new hires are being paid... we usually start people out between $10 and $13/hour... depends on the area.

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thunt0331 in Madison, Wisconsin

18 months ago

slightly insane in Boise, Idaho said: I don't buy it for a minute. There is NO WAY that Dillards would let go of there greatest weapon for beating down its employees.

That is EXACTLY what I thought. And if they did, they would come out with the most RIDICULOUA ways to fire an associate, such as only 3 tardies and you're out, or two call outs and you're out. Something ridiculous.

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Austintatious in Austin, Texas

18 months ago

What seems to be happening is we are making most days (equal to dollar amount of last year same day) without toppers or super-duper discounting like Macy's and the others are doing.

So the GPM is UP. And there are fewer associates on the floor, so employee costs are down. Thing is, the store can be awfully slow on many days.

However with the overstocking and the lack of traffic during the holidays like NOW because of no toppers, there will have to be a lot of markdowns and toppers coming in January. We are stuffed like a sausage in our store and more trucks arrive every week. The stockrooms are now being stuffed also.

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Austintatious in Austin, Texas

18 months ago

Either management does not want to know what is going on in individual stores OT they know and think a big January sale will start 2011 off with a bang. As we are just holding on to the same revenue as last year, even if GPM may be up.

I know that Dillard's is a big fleet, but they need buyers that can visit an be hands-on in like the 3 stores of Austin. They should be able to visit the stores and talk directly with department managers and find out what is flying off the shelves and what is taking forever to sell. I know those numbers are available corporate wide, but they have not accounted for the square footage and space to put out the items they are overstocking us with. We have buckets of stuff in storage right now. With the slow traffic I am seeing, it will still be there after the holidays getting second markdowns.

Here is what seems to be the problem. One bunch at corporate says, "GPM is all that matters, so forget the markdowns and toppers." Then the other bunch of suits says, "Yeah, but we need a large selection to sell at full price if we are going full price vs. tons of markdowns." Hello! We can't sell it in drawers and stockrooms either at full price OR marked down.

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Austintatious in Austin, Texas

18 months ago

Opps, I meant 4-1/2 stores in Austin. ;)

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glob605 in Geneva, Ohio

18 months ago

I heard that there will no longer be SPH, but rather everybody will be on commission.

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thunt0331 in Madison, Wisconsin

18 months ago

glob605 in Geneva, Ohio said: I heard that there will no longer be SPH, but rather everybody will be on commission.

Yea, big changes are coming in January. The "comission" is a JOKE. I am a "specialist" and I've been one for almost 2 months now and I can't even make it. It's a JOKE. Unless you work in big dollar area's like handbags, or mens suits or shoes, you won't see a lick of comission. Sh*t I can't even make my ridiculous quota much less comission. At least my raise was worth it LOL. About the only GOOD thing I got out of being a "specialist," that and my review was moved till next October.

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thunt0331 in Madison, Wisconsin

18 months ago

glob605 in Geneva, Ohio said: I heard that there will no longer be SPH, but rather everybody will be on commission.

Yea, big changes are coming in January. The "comission" is a JOKE. I am a "specialist" and I've been one for almost 2 months now and I can't even make it. It's a JOKE. Unless you work in big dollar area's like handbags, or mens suits or shoes, you won't see a lick of comission. s*** I can't even make my ridiculous quota much less comission. At least my raise was worth it LOL. About the only GOOD thing I got out of being a "specialist," that and my review was moved till next October.

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Louisville Slugger in Louisville, Kentucky

18 months ago

thunt0331 in Madison, Wisconsin said: Yea, big changes are coming in January. The "comission" is a JOKE. I am a "specialist" and I've been one for almost 2 months now and I can't even make it. It's a JOKE. Unless you work in big dollar area's like handbags, or mens suits or shoes, you won't see a lick of comission. s*** I can't even make my ridiculous quota much less comission. At least my raise was worth it LOL. About the only GOOD thing I got out of being a "specialist," that and my review was moved till next October.

Where are you guys getting this information? I'm not saying big changes won't happen next year I'm just wondering where all this is coming from? ASMs, Store Managers, disgruntled coworkers? First off any big changes to the pay system at Dillard's would take place in February not January since Dillard's runs on the Atkins Calendar and their 2010 fiscal year ends in January not December.

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thunt0331 in Madison, Wisconsin

18 months ago

Louisville Slugger in Louisville, Kentucky said: Where are you guys getting this information? I'm not saying big changes won't happen next year I'm just wondering where all this is coming from? ASMs, Store Managers, disgruntled coworkers? First off any big changes to the pay system at Dillard's would take place in February not January since Dillard's runs on the Atkins Calendar and their 2010 fiscal year ends in January not December.

Oh no, I am not talking "big changes" as far as payscale etc... things of that nature go. I am meaning big changes such as a lot of stores are getting new renovations. I know our store is. It is going to be a nightmaire. I was just mentioning how comission is, from my experience and a few other's as well. I owe Dillard's my comission check back because some idiot made a "mistake" and I wasn't supposed to get it. *rolls eye's*

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kywisegirl in Louisville, Kentucky

18 months ago

Akron said: Yeah, another fun filled day tomorrow at Dillard's. Can't wait to work 8 days in a row with no day off. And even more exciting is the upcoming 6 weeks straight I will be expected to work overtime during Nov. and Dec. My holidays will be ruined because they are, yet again, doing the stupid move of not hiring holiday part-time employees. Yes, their idea of working all of us like dogs is just wonderful. Like I want to spend the holidays making money for them? For what? So I can turn around and be fired for not meeting their sales qouta? They are scum.

Then leave.

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kywisegirl in Louisville, Kentucky

18 months ago

slightly insane in Boise, Idaho said: BS that is EXACTELY what Dillards has set out to do. They will beat down an employee that is doing EVERYTHING right and reward THIEVS every time!!! The whole management concept is "The beatings will continue until moral improves."Without a doubt the WORST company I have EVER worked for.

No they do not! Its there to be an example to associates. I think some of these stories are very exaggerated and im no longer going to respond because you all get super excited about one another bashing stories that you refuse to hear the reasoning or truth on why things are done the way they are. Being in the flagship store and having the most employees, our associates are making good money and they have great attitudes! I stand behind my comments and i refuse to read that ASM are thievs or that dillards is the worst company to work for. If you want to respond then read my previous comments, i said it all there.

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Austintatious in Austin, Texas

18 months ago

kywisegirl in Louisville, Kentucky said: No they do not! Its there to be an example to associates. I think some of these stories are very exaggerated and im no longer going to respond because you all get super excited about one another bashing stories that you refuse to hear the reasoning or truth on why things are done the way they are. Being in the flagship store and having the most employees, our associates are making good money and they have great attitudes! I stand behind my comments and i refuse to read that ASM are thievs or that dillards is the worst company to work for. If you want to respond then read my previous comments, i said it all there.

Being in the 'flagship store' could mean you actually have good, fair and logical managers there. But in reality, not all stores are the same and some managers are better than others. Duh. Some managers are in la-la land and on illegal substances while others are totally all for Dillard's even to the extent they run off good employees. The spectrum is covered throughout the chain.

You are here writing here for more brownie points, but those posting here do not work for you. Therefore, the other Dillard's could have a torture chamber in ladies lingerie and you would never know about it. So your point is, your store is the BEST! Got that. We're NOT talking about your and the Louisville Slugger's store. Ok? Why be so narcissistic? You are NOT the CEO and you are without a clue what goes on elsewhere.

I know from security about one Austin store manager who was alerted to massive theft, did nothing and ignored the warning. Come inventory and $80k of furniture was missing from the store, so the mgr was fired. There is another one that has something going on as per ASMs that attend the Pacesetter party and who work for him. We'll see... :)

So, Miss Perfect, how about those associates who work for the other kind(s) of manager(s) besides you?

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Austintatious in Austin, Texas

18 months ago

Here is an example of what they do to associates that causes 'cannibalism' on the floor. They set the quotas at $2500. to $1650. then put 4 people on the floor and one person rules over one entire high dollar section, so none of the other 3 can sell there. If they do, she will go after them big time hollering at them across the floor and they cannot walk away from the customer for a second or she will grab the sale. Then...

The dept. goal from last year, same date, is $3500. to $5000 each day of the week. So let's see. The high dollar section does about $2-3K and that leaves 3 associates with the left overs for the day. So they begin to form alliances. One or two against the other one or two that they have to work with. The newbies have snotty remarks to make to the long timers. They ostracize and shun someone if they do not like them or feel they are making too many sales while they do markdowns. And so it goes...

They become a nasty bunch to be around and cooperate with, with quotas so high and so few shoppers. Then a there is always one, who with every little thing runs up to the manager to cry and complain.

It is usually about nonsense, but it results in a 15 minute meeting with 'mother'. Then there is another one who makes a point of letting everyone know that she has a 'personal friendship' with 'mother', whom she visits with frequently.

Now what do you think will happen? The four start building a case to get rid the dept of one or two of themselves with stories part truth, part lies and then steal as many sales as possible from ones who steps away from a customer for a few seconds to do markdowns or get a box. And on and on... Cannibalism! But that's RETAIL. Right?

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Miss Anthrope in Houston, Texas

18 months ago

To the person who only wants to read positive stories about Dillard's: It's been more than 10 years since I worked at Dillard's. I worked for them for almost 10 years prior to that, a few years at what was then the "flagship store," the Houston Galleria. Sadly, all the stories I am reading are the same as what was happening 15-20 years ago. Dillard's is consistently rated as one of the worst companies to work for in America. There's a reason for that. Heed these people's warnings. What they say is true. Every day I hope and wait for their bankruptcy announcement.

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Louisville Slugger in Louisville, Kentucky

18 months ago

thunt0331 in Madison, Wisconsin said: Oh no, I am not talking "big changes" as far as payscale etc... things of that nature go. I am meaning big changes such as a lot of stores are getting new renovations. I know our store is. It is going to be a nightmaire. I was just mentioning how comission is, from my experience and a few other's as well. I owe Dillard's my comission check back because some idiot made a "mistake" and I wasn't supposed to get it. *rolls eye's*

Oh... my store just got finished with a remodel last week. It took 2 months. From what I heard the Dillard's strategy going forward is to put money into stores that are profitable (remodels) and close the stores that are underperforming... makes sense. I really don't think we'll see any new Dillard's locations popping up in 2011 or 2012 for that matter. Gross margins are way up this year because the buyers cut way back. My Polo Department for example is running a 24% margin this year compared with 8% in 2009. Bottom line Dillard's is a much healthier business in 2010.

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Revengful in Edmond, Oklahoma

18 months ago

Austintatious in Austin, Texas said: Here is an example of what they do to associates that causes 'cannibalism' on the floor. They set the quotas at $2500. to $1650. then put 4 people on the floor and one person rules over one entire high dollar section, so none of the other 3 can sell there. If they do, she will go after them big time hollering at them across the floor and they cannot walk away from the customer for a second or she will grab the sale. Then...

The dept. goal from last year, same date, is $3500. to $5000 each day of the week. So let's see. The high dollar section does about $2-3K and that leaves 3 associates with the left overs for the day. So they begin to form alliances. One or two against the other one or two that they have to work with. The newbies have snotty remarks to make to the long timers. They ostracize and shun someone if they do not like them or feel they are making too many sales while they do markdowns. And so it goes...

They become a nasty bunch to be around and cooperate with, with quotas so high and so few shoppers. Then a there is always one, who with every little thing runs up to the manager to cry and complain.

It is usually about nonsense, but it results in a 15 minute meeting with 'mother'. Then there is another one who makes a point of letting everyone know that she has a 'personal friendship' with 'mother', whom she visits with frequently.

Now what do you think will happen? The four start building a case to get rid the dept of one or two of themselves with stories part truth, part lies and then steal as many sales as possible from ones who steps away from a customer for a few seconds to do markdowns or get a box. And on and on... Cannibalism! But that's RETAIL. Right?

Are you sure your not in the Okalhoma City Penn store?? The same thing goes on here. There is one lady here named Henny who thinks she owns the place. Bullies and pushes you around until you quit! Management won't do anything!!

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Austintatious in Austin, Texas

18 months ago

Revengful in Edmond, Oklahoma said: Are you sure your not in the Okalhoma City Penn store?? The same thing goes on here. There is one lady here named Henny who thinks she owns the place. Bullies and pushes you around until you quit! Management won't do anything!!

LOL, like Miss Antrope said, this is across the chain (except for Louisville, KY) of course, so probably many associates think I must be describing their store. Unfortunately, it seems to be company 'culture' that started long ago after the older Dillard died and continues on as long as the family members are still in place. They need a traveling opps trainer to go to each store once a year and teach the top mrs how to handle issues like drunken associates, constant whiners and complainers, theft, call outs, etc.

My feeling is, as soon as a newbie races from register to register with a bottle of Vicodin in their hand or reeks of booze, they should be let go then and not wait for 6 months, when their behaviors escalate and they might get a 'charge back' for firing them.

Dillard's has some of the best merchandise for the middle class, or what's left of the middle class. They also give great sales without the stupid coupons with the fine print which I always hated at Macy's. So if the middle class survives, then Dillard's probably will also.

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Revengful in Edmond, Oklahoma

18 months ago

thunt0331 in Madison, Wisconsin said: I've heard rumors that all new hiree's are getting paid at or over $11.00/hr. now and that starting in January, they will not get pay-cuts or have to do "quotas" as it will become "against the law" for their pay to get cut. However, our reviews will still be the same and we will have to maintain a quota. This just applies for new hiree's. The woman I heard this from said she heard it from a manager. I told this woman "there will be major lawsuits filed against Dillard's if this is true, because regular associates will not put up with a new person not having a quota and us still having to maintain one... good luck with that" and she agree'd.
So I don't think this rumor is true. Has anyone else heard of this? It just seems too fishy to me and not something that is true. I don't know. Weird.

I started at way over $11 and hour as a new hire just recently. I was also told by upper mgmt that I would not get a cut in pay because I can't reach my quota and that I was not to worry for at least a year. My manager also told me not to worry about my quota so this may be true.

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thunt0331 in Madison, Wisconsin

18 months ago

Revengful in Edmond, Oklahoma said: I started at way over $11 and hour as a new hire just recently. I was also told by upper mgmt that I would not get a cut in pay because I can't reach my quota and that I was not to worry for at least a year. My manager also told me not to worry about my quota so this may be true.

That's just something management tells new people to keep them. Dillard's has such a high turnover rate that they can't keep people. They told the SAME new people that here, and they are gone already, and they just started like 5 months ago. They said the same thing to me when I was hired, and I and another girl are the only one's left in our class out of 32.

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Louisville Slugger in Louisville, Kentucky

18 months ago

thunt0331 in Madison, Wisconsin said: That's just something management tells new people to keep them. Dillard's has such a high turnover rate that they can't keep people. They told the SAME new people that here, and they are gone already, and they just started like 5 months ago. They said the same thing to me when I was hired, and I and another girl are the only one's left in our class out of 32.

There were 32 people in your hiring class??? That's insane! How big is your store? The largest class I've seen since I've been at Dillard's is 12 and that's in a flagship store.

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thunt0331 in Madison, Wisconsin

18 months ago

Louisville Slugger in Louisville, Kentucky said: There were 32 people in your hiring class??? That's insane! How big is your store? The largest class I've seen since I've been at Dillard's is 12 and that's in a flagship store.

Our store is 2 stories high. We are apart of a mall so we always have high traffic in our store. Not that it means people buy stuff, most people just cut through our store to go back outside to the parking lot. But oh yea, there were so many people that they had tables set up and we all sat side-by-side and some were standing in the back or sitting in chairs against the wall. I was hired in May of 2008. After I was hired, I didn't see a new class until Christmas. I think our Dillard's went on a hiring freeze and that is why they hired so many people like they did.

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Austintatious in Austin, Texas

18 months ago

Revengful in Edmond, Oklahoma said: I started at way over $11 and hour as a new hire just recently. I was also told by upper mgmt that I would not get a cut in pay because I can't reach my quota and that I was not to worry for at least a year. My manager also told me not to worry about my quota so this may be true.

No one gets a cut due to not making their 'quota'. Quotas are based on raise goals. They will get a cut at their yearly review if they do not make their standard sales per hour (SPH). They will not get a raise even if they come within $1 of their raise goal.

This is easily controlled by management by just adding one person to the floor. You will watch your daily sales drop because an associate will swoop in and grab someone waiting 2 minutes while you sack someone's stuff.

Closing every night means getting a cut at some point since most sales are made between 10-6 pm and with 2 people closing at night in most depts. their SPH goes into the toliet. The SPH will be the same whether you never work at night or if you always work nights.

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Austintatious in Austin, Texas

18 months ago

Mean't to say that your SPH goal to keep your pay rate is the same whether you work days or only nights. So working nights with more than one person in most depts with you means your SPH will go way down.

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thunt0331 in Madison, Wisconsin

18 months ago

The fact is, Dillard's is a dead end road to work at. There is little oppurtunity to "advance" unless you are making your SPH's and Quota's. If you see yourself getting cut after cut, and you are close to getting fired. Then find a new job before they fire you. Yes, the cuts suck, but all you can do is try your best to sell and try not to stress out. It's hard, I know trust me. The holidays are impossible to make quotas or sph's, so all I'm doing right now is just collecting my paychecks and helping as many people as I can, and playing with my jewelry. No need to stress, I won't EVER do $6,000 in jewelry LOL unless we had an extra 50% off and I worked alone, maybe.

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Austintatious in Austin, Texas

18 months ago

thunt0331 in Madison, Wisconsin said: The fact is, Dillard's is a dead end road to work at. There is little oppurtunity to "advance" unless you are making your SPH's and Quota's. If you see yourself getting cut after cut, and you are close to getting fired. Then find a new job before they fire you. Yes, the cuts suck, but all you can do is try your best to sell and try not to stress out. It's hard, I know trust me. The holidays are impossible to make quotas or sph's, so all I'm doing right now is just collecting my paychecks and helping as many people as I can, and playing with my jewelry. No need to stress, I won't EVER do $6,000 in jewelry LOL unless we had an extra 50% off and I worked alone, maybe.

You are so right! And you have such a good attitude. You could always transfer into a higher price point area, but I would not work for some of those managers, so I will just move on myself. It is a dead end and working toward being a mgr just means 50-60 hr weeks and by the time you divide your pay into the hours, you might as well be an associate in a high dollar area.

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thunt0331 in Madison, Wisconsin

18 months ago

Austintatious in Austin, Texas said: You are so right! And you have such a good attitude. You could always transfer into a higher price point area, but I would not work for some of those managers, so I will just move on myself. It is a dead end and working toward being a mgr just means 50-60 hr weeks and by the time you divide your pay into the hours, you might as well be an associate in a high dollar area.

I would love to be an ASM, but if I became one that meant I would have to sacrifice going to College. I start in January. I am NOT going to sacrifice school for ASM bc my degree is far more importnant to me, plus ASM's I heard don't make much of anything, you'd probably make more working full-time at Wal-Mart than that of what an ASM makes I heard. I wish I could transfer into another department, such as men's shoes, but you have to make your sales first and I am not making my sales, as I've only seen my quota 1 time in the past month, and since my quota is SO HIGH right now.. under $8,889.60 today, I won't see it this month probably if it continues to be daily quotas of $3,000. I love Dillard's, don't get wrong, I just hate the whole pay cuts and quota system. The store I work in is really great and treats their employee's nice. I am not trying to make a "career" out of Dillard's, I am just trying to do my best to avoid getting a cut, because being in College I want to keep working at Dillard's until I graduate with a degree lol. I love my pay, I love my hours, and I love how they work around my schedule. I don't love the cuts, nobody does. My next review is October of 2011 so I don't stress or anything right now, no need too.

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Revengful in Edmond, Oklahoma

18 months ago

thunt0331 in Madison, Wisconsin said: I would love to be an ASM, but if I became one that meant I would have to sacrifice going to College. I start in January. I am NOT going to sacrifice school for ASM bc my degree is far more importnant to me, plus ASM's I heard don't make much of anything, you'd probably make more working full-time at Wal-Mart than that of what an ASM makes I heard. I wish I could transfer into another department, such as men's shoes, but you have to make your sales first and I am not making my sales, as I've only seen my quota 1 time in the past month, and since my quota is SO HIGH right now.. under $8,889.60 today, I won't see it this month probably if it continues to be daily quotas of $3,000. I love Dillard's, don't get wrong, I just hate the whole pay cuts and quota system. The store I work in is really great and treats their employee's nice. I am not trying to make a "career" out of Dillard's, I am just trying to do my best to avoid getting a cut, because being in College I want to keep working at Dillard's until I graduate with a degree lol. I love my pay, I love my hours, and I love how they work around my schedule. I don't love the cuts, nobody does. My next review is October of 2011 so I don't stress or anything right now, no need too.

I am not going to worry or stress over the way this company does things. Just going to work and doing what I do well. I too do love my pay and hours, I just think that managment... well you know. I heard one manager yelling first thing in the morning over the loud speaker for everyone to get to the Sat. morning meeting angerly. I mean, relax! It's 9:30!

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thunt0331 in Madison, Wisconsin

18 months ago

Revengful in Edmond, Oklahoma said: I am not going to worry or stress over the way this company does things. Just going to work and doing what I do well. I too do love my pay and hours, I just think that managment... well you know. I heard one manager yelling first thing in the morning over the loud speaker for everyone to get to the Sat. morning meeting angerly. I mean, relax! It's 9:30!

I ignore our manager when she is talking over the intercom. 1/2 the time I don't even know what she is saying, all she talks about are numbers and figures. We DON'T care lol. I DON'T care if so and so was "top seller" or this department was "top selling." Still does not make my quota any less or my sales any better. All our managers care about is "sell sell sell" and I want to tell them "hush hush hush with quotas as high as we have, what's the point?" lol. I don't know about any other stores, but our store manager as she tends to care about is "dollars and figures" like her raise or whatever depends on it. We don't recieve bonuses ourselves, which we SHOULD because if it weren't for the little people like us, Dillard's would not be in business. I am not going to bust my rear end for upper management and ASM's (if ASM's get one) to get a bonus when I don't see one in my paycheck during the year. Sorry lol.

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thunt0331 in Madison, Wisconsin

18 months ago

Oh how I hate working with someone who stays on the telephone and does not want to do anything, and then takes all day long to do markdowns on something that would have taken me less than 30 minutes to do. There is nothing worse that I cannot stand than to be stuck with people who are lazy, and just want to stand around talking and doing nothing. God I wish I could just have a department to myself, like the specialist in watches does. Oh how I wish... how I wish... HOW I WISH!

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Donno Canetti in Shalimar, Florida

17 months ago

Maybe tell your ASM, my only thought.

thunt0331 in Madison, Wisconsin said: Oh how I hate working with someone who stays on the telephone and does not want to do anything, and then takes all day long to do markdowns on something that would have taken me less than 30 minutes to do. There is nothing worse that I cannot stand than to be stuck with people who are lazy, and just want to stand around talking and doing nothing. God I wish I could just have a department to myself, like the specialist in watches does. Oh how I wish... how I wish... HOW I WISH!

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thunt0331 in Madison, Wisconsin

17 months ago

Is anyone else working 8 days in a row? After tomorrow, I am not off until Christmas. It's ridiculous. We asked why and was told that it was due to "getting ready for inventory." If cooperate or whomever is in charge of sending merchandise in, would STOP sending so much junk in to our already OVERCROWDED store, we would have room for this stuff. I hope these vendors or whomever they are knows that this stuff just goes straight from the box, to under the drawers bc there isn't any room for it. We don't even have enough fixtures as it is to cover the stuff we already have, much less MORE crap to put out that isn't even selling to begin with.

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MadAsHell316 in Tampa Bay, Florida

17 months ago

Tiffany in Cordova, Tennessee said: I will be more than happy to tell you everything from a managers view from Memphis, Tn!

Count me in too....I got A LOT TO SAY and plenty of names to go along with it....

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MadAsHell316 in Tampa Bay, Florida

17 months ago

slightly insane in Boise, Idaho said: Dillards is so clueless it's mindboggeling. If ALL they would do is change the CC promo to INSTANT 10% off for the day you wouldn't have people being FORCED to come in on their day off for STUPID POINTLESS Credit Class.

Especially on a VERY EARLY SUNDAY MORNING!!!! NOT A CHANCE IN THE WORLD!!!!

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MadAsHell316 in Tampa Bay, Florida

17 months ago

Miss Anthrope in Houston, Texas said: To the person who only wants to read positive stories about Dillard's: It's been more than 10 years since I worked at Dillard's. I worked for them for almost 10 years prior to that, a few years at what was then the "flagship store," the Houston Galleria. Sadly, all the stories I am reading are the same as what was happening 15-20 years ago. Dillard's is consistently rated as one of the worst companies to work for in America. There's a reason for that. Heed these people's warnings. What they say is true. Every day I hope and wait for their bankruptcy announcement.

Or the hostile takeover and/or (Circuit City-like) Demise!!!!

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MadAsHell316 in Tampa Bay, Florida

17 months ago

Memo to the Corporate brainiacs that build new stores or relocate old stores to new locations: DONT PUT A LOW END STORE LIKE DILLARDS AT A HIGH END MALL that has a Nordstrom, a Neiman Marcus, ect, or AT ANY MALL that has HIGH END stores that ONLY WEALTHY or SEMI WEALTHY people can afford...and BESIDES... about a good 50-60% of the brands in "Dull-ards" are either Private, Unknown Brands and/or Dillards brands....JUST A NOTE!!! Kinda embarrassing that you see the mall packed with shoppers while you can hear dust settle at teh Dillard's store....DONTCHA THINK?!?!?

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Louisville Slugger in Louisville, Kentucky

17 months ago

Dillard's is back!!! Also Dillard's was rated as the #10 Stock for 2010 by Fortune Magazine!

money.cnn.com/2010/12/20/news/companies/dillards-retail-success.fortune/index.htm

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Caroline Liza in Pt St Lucie, Florida

17 months ago

Dillard's may be back as far as the stocks go, but it would be even better if they were a more progressive company and would know how to treat their employess and motivate and encourage the best instead of all the daily petty cat fights. Even a customet just the other day told me that it is really not right the way management treats the employees. That we are on the front lines and represent the company and we should be treated with more respect by management. And that was from a customer.

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MadAsHell316 in Tampa Bay, Florida

17 months ago

Louisville Slugger in Louisville, Kentucky said: Dillard's is back!!! Also Dillard's was rated as the #10 Stock for 2010 by Fortune Magazine!

money.cnn.com/2010/12/20/news/companies/dillards-retail-success.fortune/index.htm

With all due respect...BIG WOOP!!!! With short-term success comes long term failure....In the words of Jeff Dunham..."Polish a turd, ITS STILL A TURD!!!!"

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MadAsHell316 in Tampa Bay, Florida

17 months ago

Caroline Liza in Pt St Lucie, Florida said: Dillard's may be back as far as the stocks go, but it would be even better if they were a more progressive company and would know how to treat their employess and motivate and encourage the best instead of all the daily petty cat fights. Even a customet just the other day told me that it is really not right the way management treats the employees. That we are on the front lines and represent the company and we should be treated with more respect by management. And that was from a customer.

AMEN TO THAT!!! How about a little more dignity, integrity & respect to the associates that have to put up will the BS of Dillards behind the scenes and in the frontlines...and maybe, JUST MAYBE there wont be stores with staff shortages....its obvious the author of that Fortune Magazine article hasnt seen the "Dark Side of Dillards"....their stock may be up now...but who's to say it'll CRASH back down to $3 or $5 or whatever!!! BIG DEAL!!! High stocks don't mean squat to an employee(s) being bullied or harassed by upper management!!! Or being told they are gonna be fired at the beginning of the month!!! As i stated earlier....In the words of comic ventriloquist Jeff Dunham..."Polish a turd, ITS STILL A TURD!!!!"

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MadAsHell316 in Tampa Bay, Florida

17 months ago

thunt0331 in Madison, Wisconsin said: Yea, big changes are coming in January. The "comission" is a JOKE. I am a "specialist" and I've been one for almost 2 months now and I can't even make it. It's a JOKE. Unless you work in big dollar area's like handbags, or mens suits or shoes, you won't see a lick of comission. Sh*t I can't even make my ridiculous quota much less comission. At least my raise was worth it LOL. About the only GOOD thing I got out of being a "specialist," that and my review was moved till next October.

WIth commission comes the end of "5 star selling"....its gonna be like in the Shoes Dept; FIGHTING OVER CUSTOMERS, who took care of this, who took care of that, that's my customer....tell me how "5-star selling" will work in a commission environment....GET REAL 7 GET A CLUE "DULLARD'S"!!!!

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MadAsHell316 in Tampa Bay, Florida

17 months ago

thunt0331 in Madison, Wisconsin said: The fact is, Dillard's is a dead end road to work at. There is little oppurtunity to "advance" unless you are making your SPH's and Quota's. If you see yourself getting cut after cut, and you are close to getting fired. Then find a new job before they fire you. Yes, the cuts suck, but all you can do is try your best to sell and try not to stress out. It's hard, I know trust me. The holidays are impossible to make quotas or sph's, so all I'm doing right now is just collecting my paychecks and helping as many people as I can, and playing with my jewelry. No need to stress, I won't EVER do $6,000 in jewelry LOL unless we had an extra 50% off and I worked alone, maybe.

I was a Dock Worker for close to 4 years; I had aspirations to be a future Dock Manager at another store...I WAS SO CLOSE TO MOVING UP....instead i got shoved out onto the sales floor with ZERO selling experience thinking I was gonna succeed...WRONG!!! I'm a janitor for crying out loud!!! Im glad i got out in time before the new year when i got word that I was along a list of other associates to be fired on the new year fo not making "numbers"....yeah....a janitor that has NEVER SOLD A THING IN HIS LIFE is gonna be a PACESETTER!!!! WHATEVER DULLARDS!!!!

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lemmingduck in Columbus, Ohio

17 months ago

I don't know about everyone else... But I'm sick of madashells bitching... Just sayin... If you don't like Dillards then leave! If you have already then move on with your life already! It's just a department store... They're not saving lives, just selling clothes..

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MadAsHell316 in Tampa Bay, Florida

17 months ago

lemmingduck in Columbus, Ohio said: I don't know about everyone else... But I'm sick of madashells bitching... Just sayin... If you don't like Dillards then leave! If you have already then move on with your life already! It's just a department store... They're not saving lives, just selling clothes..

If your sick of me, then don't read my comments...look away...im sure there are PLENTY of other forums for you to be in....after all this IS a forum and I am expressing myself without using "inpolite vobaulary"..."JUST SAYING"....if you agree with me, GREAT!!! If not, oh well!!! Page turned!!! NEXT!!!!

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glob605 in Geneva, Ohio

17 months ago

Stocks are up because of the transfer to Wells Fargo, right?

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thunt0331 in Madison, Wisconsin

17 months ago

Store manager came in our department and looked through the drawers at the understock, and was like "you guys have entirely too much stock" and for some reason that made me smile. I don't know why lol. I can't wait for this 50% off extra Saturday, I just hope it gets super busy and I at least make my quota. I have not seen my quota since before Thanksgiving.

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memphislea in Memphis, Tennessee

17 months ago

MadAsHell316 in Tampa Bay, Florida said: If your sick of me, then don't read my comments...look away...im sure there are PLENTY of other forums for you to be in....after all this IS a forum and I am expressing myself without using "inpolite vobaulary"..."JUST SAYING"....if you agree with me, GREAT!!! If not, oh well!!! Page turned!!! NEXT!!!!

Madashell: You are a cool sounding person! Don't let the poster get to you!! You did NOTHING wrong. You are one of the few people on this forum that I will keep up with and let you know how my suit against Dillard's is going. My lawyer has filed suit and they have about 10 more days to answer. My co-workers lied BIG TIME to the EEOC, but what alot of people don't understand is you do NOT have to go thru the EEOC to sue!!!! I waited nine months on their decision, and sued them anyway. You HAVE to get a good lawyer (employment lawyer) if you want to sucessfully sue an employer!!!!!To all the disgrunteled employees: Keep lots of notes on what is happening to you whether it is racial, age, or any kind of discrimination. Dillard's runs a VERY hostile work environment, and THAT IS AGIANST THE LAWS IN THIS COUNTRY!! Good luck to you!

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