The main problem you find in all of ecolab and in most of the posts around the web is management.
The goal of mangers is to work less and blame everybody else. Of course there are a few good mangers in the company but in general the management teams are made up of egomaniacs that are heartless.
You will be on call 24/7. Its not supposed to be that way but the managers don't care. Upper management is always making up new rules and regulations that have nothing to do with providing a better service to the customer.
They are convinced that these rules are to better serve the account but since they spend about an hour a month out in the field how would they know?
If management wanted ensure better service by actually going out into the field and getting there hands dirty then ecolab would be a much better company to not only to work for but to invest in.
I have 14 mangers yes 14 in my division above me. Not one of those managers job is to actually come out into the field and assist me when I need help or fall behind on my work. What they do is a question that investors should be asking.