I applied to Esurance via their website and I also applied on Career builder. About 2 months later I got an email about a job fair they were having. I went and interviewed with one of the mangers. I did a good job. I came prepared with my performance evaluation, examples of work I do and information about out rewards and recognition program. The lady was impressed. She told me that they would call me in a week after all the manager calibrated about the applicants they interview. The next Monday, I was sitting next to my phone. I was scared to use it waiting on a call back. Nothing. So the rest of the week, I was checking my phone.- Nothing. Week Two- nothing. Week 3- nothing. On the fourth week, Kendra, the claims recruiter called me to say, that she got my application from the job fair, there was 2 openings for the express rep position, and would I like to come in and interview for it.
I scheduled my interview for 2 days later @ 2pm, which ironically was exactly one month after the job fair. I did a lot of preparation. I stayed up late for two nights looking up claims reps do and looking for question they may ask me in the interview. I put together a huge portfolio with examples of my work, like I did for the job fair. I left work early to mentally prepare. I was thinking, I was a shoe in for the job and was not going to go back if I was extended an offer.
SO I get to the interview 20 minutes early, but the interview still started at 2pm. 2 people interviewed me, a man and a woman. They took me in a little conference room near the entrance, I did not get to see the inside of the office.
They interviewers were nice, but not very chatty like most managers are. They had a copy of my resume and some questions stapled behind it on another sheet. They went down the resume:
How long have I worked there, what do I do, do I like it, why was I not interest in a claims rep at the company I work for…then they asked me about a stressful situation? Describe a time I had to