Extra Space Storage News and Happenings.

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What do you think - will Extra Space Storage grow fast? Are they expanding their staff? How does Extra Space Storage stack up against the competition?

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ihatextraspace in Boston, Massachusetts

81 months ago

the answer is NO they will not survive. Its a dog eat dog world and everyones out to scre someoneelse for a few bucks but what goes around comes around in this present day technology. THE WORD WILL GET AROUND: I wouldnt work for a company that Severely ripps off it's customers. Ive was a good customer for some time. They nickle and dime you to death and squeeze every last penny out of you because they realize most that once most people move their stuff in to storage its going to be in there for a while. who likes moving? NO-ONE...right? They get you in with sweat deals and then after you pull up in a truck with your stuff your screwed!! "Oh there's this administration FEE, you HAVE TO buy THIS insurance, oh yeah you HAVE TO buy this $15 lock. Then if your late with payment theres a late fee (which is reasonable) but then theres a double late fee, oh an extra $85to get your name off the auction list even though you called the day before to see how much you owe and they tell you the wrong amount so when you arrive to pay you get the new news. "Well the computer says......." is what you get. Dont get me wrong- the property managers are awesome! They are the nicest people you ever met. I don't know how these poor guys got hooked up with such a crooked company!! You may be hearing more in the future

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