My experience in the floor covering industry dictates that in this industry people want to buy from manufacturers that understand the flooring business. Fritz is only interested in degree and youth. It does not matter if an applicant knows this business. To me that says that the flooring industry does not care who they buy from. Personally my feelings are that flooring professionals all have to warranty their work, take pride in their work and want to buy products they trust. Product makes the difference, not big words and uneducated promises.