Frontier purchased us about a year ago. Since then most of our employees are slowly going. Our much more advanced field equipment is being downgraded to match their outdated equipment, our computer systems which again were far more advanced have been scrapped to match theirs. All stuff we haven't used in years, decades in some instances. Things have been made overly complicated and nobody has a clue what to do when things go wrong or how to fix them. During our conversions they forgot, yes FORGOT all about whole departments that were to be trained. They had to ask for weeks before someone noticed and got them their training. Our conversions had no set plans, they just decided to go with it and as problems come up eventually they decide something, until then nobody knows what to do so the company has basically stopped working. No openings are filled so less and less people are being given this "work" but since nothing works anymore nothing gets done. This is by far the most clueless company I have ever seen. The customers are also being frustrated by this. In our pre-Frontier days we would be able to do our work within a 24/48 hours and now that we're under the Frontier banner of "put the customer 1st" which really means "who cares about the customer, just sell them stuff" there are delays of a1/2 weeks. Would YOU wait 2 weeks?
They say theyâ€™re focused on having people advance within the company yet anytime anybody will apply for a job you never hear a word, not a yes or a no and the job sits there never filled. Morale gets lower by the day, more things go wrong daily as our conversions continue, more of our people leave daily. Do not even waste your time thinking about working for this company or youâ€™ll be very sorry.