What's the company culture at Frontier?

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Every business has it's own style. What is the office environment and culture like at Frontier?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Frontier?

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Some one who worked at CZN. in Rochester, New York

110 months ago

I worked at CZN for a very long time and left here is the truth about this company.....
The Culture at Frontier/Citizens Communications (they are the same company)is work, work, work.
There is more paper work and meetings than programing.
You are also on call taking care of complex problems with almost no guidance. Don't make a mistake or miss a call. They never get over it.
About every AS400 programmer here in Rochester has worked there and either left or been "let go".
The programmers that are still there are all trying to get out of the company, or at least the DPI department.
Unless you are hired as a Team Lead and are a favorite with the director of IT(BE),do not expect to be treated with any kind of respect.
There is a big problem with the managemnet in the DPI department that CZN HR does not acknowledge.Some day they might realize that even though the RPG jobs in Rochester are hard to find, and there have been a lot of good programmers hired, they seem to lose them left and right.(most of them come from the same one or two teams)
Many people are escorted out of the building with no warning in the first few weeks because they are not "Frontier material"
If you live in Rochester, try it out...
If you have to move think twice...

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Telco Central Region Employee in Pittston, Pennsylvania

104 months ago

Frontier purchased us about a year ago. Since then most of our employees are slowly going. Our much more advanced field equipment is being downgraded to match their outdated equipment, our computer systems which again were far more advanced have been scrapped to match theirs. All stuff we haven't used in years, decades in some instances. Things have been made overly complicated and nobody has a clue what to do when things go wrong or how to fix them. During our conversions they forgot, yes FORGOT all about whole departments that were to be trained. They had to ask for weeks before someone noticed and got them their training. Our conversions had no set plans, they just decided to go with it and as problems come up eventually they decide something, until then nobody knows what to do so the company has basically stopped working. No openings are filled so less and less people are being given this "work" but since nothing works anymore nothing gets done. This is by far the most clueless company I have ever seen. The customers are also being frustrated by this. In our pre-Frontier days we would be able to do our work within a 24/48 hours and now that we're under the Frontier banner of "put the customer 1st" which really means "who cares about the customer, just sell them stuff" there are delays of a1/2 weeks. Would YOU wait 2 weeks?

They say they’re focused on having people advance within the company yet anytime anybody will apply for a job you never hear a word, not a yes or a no and the job sits there never filled. Morale gets lower by the day, more things go wrong daily as our conversions continue, more of our people leave daily. Do not even waste your time thinking about working for this company or you’ll be very sorry.

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