Game Stop is a company of BULLCRAP! For instance, I personally bring in over $500K in sales per year. However, after bonuses I make less than 25K per year. That means that I make 5% of my total revenue in salary. If I increase my sales, my salary does not increase. In response to the post, a discount of 15% is actually a decrease of the 20% discount that the company once offered. In addition Game Stop has also reduced the number of paid holidays. Currently the company pays for 4 holidays - Christmas, Thanksgiving, New Years, and 4th of July. However, employees only get off on Christmas and Thanksgiving.
In addition, employees are considered less than customers when it comes to store policies. As an example, customers are allowed to cancel reserves at any time. However, employees are required to receive District Manager (DM) approval before canceling reserves. Also, as stated previously, company benefits have declined.
When I started as a Game Stop employee in 2004 our discount was 20%. In addition, managers received more paid holidays (Memorial & Labor day), and were required to work less hours.
Currently, if there is a midnight release, store managers are required to work both the midnight launch AND the following day, this is "company policy". As things stand now, Game Stop has bought out it's major competition (Electronics Boutique). However, the number of hours assigned per store has decreased even as sales have increased.
Why? Because Game Stop is cheap and is ruled by the board. They couldn't care less about their employees. Clearly, an employee who brings in $500k is worth as much as an employee who brings in $200k. This is proven by the fact that the employees are paid the same regardless of the income they provide. There is no commission given for sales over a specific amount, however the company pushes for associates to reach sales goals with no incentive other than retaining their job.
Care for customers? Why?